403 North Coalter Street, Staunton, VA 24401
For more information about senior living options: (866) 208-4318
Ritenour Rest Home Costs & Pricing
At Ritenour Rest Home, the monthly cost for a semi-private room is $1,200, which is significantly more affordable compared to the average rates in Staunton city and across Virginia. In Staunton, the typical cost for similar accommodations reaches approximately $3,088, while the state average escalates further to around $3,991. This pricing structure positions Ritenour Rest Home as a financially viable option for those seeking quality care without the higher price tag associated with many other facilities in the region. The disparity in costs highlights Ritenour's commitment to providing accessible services while maintaining a standard of care that meets residents' needs.
| Floor plans | Ritenour Rest Home | Staunton city | Virginia |
|---|---|---|---|
| Semi-Private | $1,200 | $3,088 | $3,991 |
Overall Review of Ritenour Rest Home
Pros
Hillside is an amazing place for all ages, and the staff are always so sweet and dedicated to the residents.- The new owner is doing a wonderful job at making positive changes for the facility.
- The staff is always nice and helpful.
- Vast improvements; it is coming along to be a nice place.
- This facility has come a long way in six months, with remodeling room by room and it beginning to feel like a home.
Cons
The staff-to-resident ratio is alarmingly high, causing fear for residents and staff.- Management is awful and lies about paychecks.
- The building is in poor condition, with frequent breakdowns and leaks.
- Remodeling hasn't addressed staff issues, and residents are being assaulted.
- Communication is lacking and health department orders are not followed.
- The facility looks and smells gross and feels cheaply put together.
Review
Ritenour Rest Home in Staunton, VA is best suited for families that want a home-like, modest-cost option and are prepared to monitor a facility undergoing a significant transition. The strongest signal is in front-door impressions: some staff are genuinely kind, residents appear to be cared for when the team is on site, and there is a palpable push from a new owner to turn the place around. For families willing to invest time in observation and follow-through, this community can become more dependable as remodeling progresses and staff stability takes clearer shape. The bottom line is that this is not a lock-it-down choice; it is a facility in flux where the care experience can swing with staffing and leadership dynamics.
Those who may want to consider alternatives are families needing predictable, high-level supervision, a consistently peaceful environment, or immediate assurance that safety and compliance are non-negotiables. Several reviews flag persistent safety and governance concerns, staff-to-resident ratios that feel dangerously lean, reported resident-on-resident issues, and credibility gaps with management, including payroll reliability and communication. For anyone seeking a facility with tight, transparent operations, prompt maintenance, and a proven track record of safeguarding residents, other options will likely offer more reliable peace of mind from day one.
On the positive side, the notable pro consistently highlighted is the presence of caring staff who treat residents with warmth and attentiveness when coverage is adequate. The new ownership shows visible commitment: front-door improvements, a cleaner environment, and ongoing remodeling that is room-by-room, signaling intent to create a more home-like experience. Menu improvements and a cleaner common area have been cited as meaningful upgrades, reinforcing that the facility is moving in a constructive direction. When the team is fully staffed and managed well, these elements translate into genuine daily improvements residents and families notice.
However, the magnitude of the drawbacks cannot be dismissed. The most consequential con is the staffing gap, reports describe a ratio that leaves residents vulnerable and staff overwhelmed, undermining even the best intentions of caring workers. Add to that concerns about safety, with incidents of residents being assaulted by others and communications that do not consistently meet expectations or health department standards, and the risk profile rises sharply. Maintenance issues, leaks, and an aging looking interior compound worries about long-term upkeep. Payroll and management credibility issues further erode trust, making it hard to rely on the facility for steady, predictable operations.
Practically, this means decisions should hinge on urgency and risk tolerance. If there is an immediate need for reliable day-to-day supervision, or if the resident has behavioral or safety needs that require constant monitoring, this community may not yet be the best fit. Consider visiting during different shifts, request a tour of recent incident notes, and ask direct questions about current staffing levels, recent health inspections, and the exact steps being taken to address recurring maintenance problems. A trial period with clear milestones and a defined exit plan should be negotiated if exploring this option.
In the end, Ritenour Rest Home offers a hopeful path for families who can embrace a transitional period, value personal warmth from caregivers, and are willing to participate actively in oversight. It is not a closing argument for a risk-averse choice; it is a cautious recommendation to pursue with due diligence. For households prioritizing consistent staffing, safety assurances, and unambiguous governance, alternatives will deliver steadier certainty. For those prepared to see the remodeling through and to ride the improvements as they consolidate, this community can become a viable, affordable option, provided the right safeguards and timelines are established from the outset.
53 resident community capacity
Assisted Living
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Shenandoah Valley Regional (12 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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