Birch Gardens in Staunton, VA

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Birch Gardens in Staunton, VA

12 Royal Dr, Staunton, VA 24401

For more information about senior living options: (844) 490-3973

4.1 from 22 reviews
5 stars
17
4 stars
0
3 stars
0
2 stars
0
1 stars
5

Assisted Living

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    Overall Review of Birch Gardens

    Pros

    • pro The facility is described as a great place to call home.
    • pro The environment is family-oriented and provides excellent care.
    • pro Visitors were impressed with Miss Rachel, the aides, and the policies.
    • pro The facility is sunny, bright, and welcoming, with a clean, odor-free environment.
    • pro Residents felt at home immediately and were greeted warmly.
    • pro The staff are easy to work with and guide families through move-in and ongoing care.
    • pro The atmosphere is home-like, with pleasant and helpful staff and management.
    • pro The community has warm, welcoming smiles and caring compassion that make residents feel at home.
    • pro The residence is beautiful and safe, helping to keep loved ones healthy.

    Cons

    • pro Sammy refused to let him talk to anyone who could assist, claiming she did not have access to the files, and hung up after he refused to provide personal information.
    • pro They claimed the reply was full of lies and said they were already looking for another option.
    • pro They would give zero stars if possible.
    • pro They warned that if a loved one has dementia, this facility should not be considered a viable option.
    • pro They noted that the admin staff did not show on move-in day.
    • pro They contended the facility is not suitable for those with cognitive impairment, despite marketing it that way.
    • pro They recalled that the agency med tech immediately said she wouldn't place her father there after a traumatic morning.

    Review

    Birch Gardens in Staunton, VA is best suited for families who prize a warm, home-like atmosphere and deeply attentive caregiving, especially when dementia-care needs are part of the equation. The community emphasizes safety, bright common areas, and practical routine that centers residents' comfort. For families seeking a place that feels less clinical and more like a caring home, with staff who purposefully forge connections, Birch Gardens is a compelling option. The shared sentiment from many families points to meaningful improvements in loved ones' daily lives after placement, and the environment generally projects a sense of welcome and stability.

    That said, Birch Gardens is not for everyone. Those who require flawless, consistently visible administrative leadership or perfectly seamless move-in logistics may want to consider alternatives. Several reviews flag hiccups around administrative accessibility and privacy boundaries - such as difficulty obtaining records or a problematic initial interaction during move-in. For residents with more advanced or evolving dementia needs, questions linger about whether the program and staffing deliver the level of clinical intensity and accountability some families expect. If governance transparency or dementia-specific rigor is non-negotiable, other options deserve comparison.

    The strongest advantages lie in the caregiving culture and the tangible sense of home. Staff are repeatedly described as exceptionally caring, patient, and responsive, with improvements attributed to leadership changes - most notably under Rachel Craig. The facility presents a safe, welcoming setting: sunny rooms, roomy public spaces, a garden-forward campus, and a dining environment that feels home-cooked rather than institutional. Clinically, there is capacity for wound care, diabetes monitoring, and attentive memory-care support, underscoring that Birch Gardens can meet day-to-day medical needs while preserving residents' dignity and routines. These elements collectively translate into lower stress for families seeking reassurance about daily quality of life.

    Nevertheless, the principal drawbacks carry weight. Administrative communication fluctuations and imperfect access to records can erode trust at critical moments. Several reviews question whether the programming aligns with cognitive-impairment trajectories, and warnings about dementia suitability suggest a potential mismatch between expectations and actual services. Perceptions that the administrator's presence can be uneven, along with mixed experiences during move-in, color initial impressions and ongoing confidence. These concerns do not negate the positives, but they do warrant careful, proactive due-diligence before making a commitment.

    The pros offset the cons most meaningfully for families who value warmth, stability, and practical, person-centered care. If the priority is a nurturing environment where residents develop social connections and feel seen, Birch Gardens often delivers at a high level. The clinical touch - monitoring, routine medical support, and coordinated care for conditions like diabetes - speaks to genuine capability, not reliance on good vibes alone. The social fabric - gardens, bright dining rooms, engaging activity spaces - helps residents stay engaged and preserve a sense of normalcy. To mitigate the downsides, prospective families should request clear care plans, formalize expectations with administration, and verify how records are handled and shared.

    Bottom line: Birch Gardens is a strong fit for families prioritizing compassionate, attentive care within a warm, homelike setting, especially when dementia care stability and everyday social engagement are valued. Those seeking flawless governance, a permanently visible administrator, or highly specialized dementia programming tied to stringent clinical oversight may want to compare alternatives more closely. When evaluating, visitors should come with targeted questions: how care plans are updated, who oversees day-to-day operations, what activities are appropriate for varying cognitive levels, and how concerns about staff communication are addressed. With explicit expectations and proactive dialogue, Birch Gardens can become the reassuring home that delivers real peace of mind for both residents and their families.

    Features

    Housing

    • 39 resident community capacity 39 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Shenandoah Valley Regional (12 miles away) Shenandoah Valley Regional (12 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Birch Gardens in Staunton, VA is an assisted living community that provides a comfortable and supportive environment for seniors. Our community offers various amenities to enhance the quality of life for our residents. Devotional services off-site are available to cater to the spiritual needs of our residents, while indoor common areas create opportunities for socializing and relaxation.

    In terms of care services, Birch Gardens specializes in providing diabetic care. Our well-trained staff members are dedicated to monitoring and managing the unique needs of individuals with diabetes, ensuring their health and well-being.

    We understand the importance of staying active and engaged, which is why we offer devotional activities offsite. These outings allow our residents to explore their faith and maintain a sense of belonging within their religious communities.

    Location is an essential aspect of any community, and Birch Gardens benefits from its proximity to various establishments. With 7 cafes, 10 pharmacies, 32 physicians, and 33 restaurants nearby, residents can easily access essential services and enjoy dining out or meeting friends for a cup of coffee. Additionally, transportation options are readily available with three transportation options nearby.

    For those seeking spiritual fulfillment or cultural experiences, there are six places of worship and two theaters close by. Furthermore, the presence of three hospitals ensures that medical assistance is always within reach in case of emergencies or routine check-ups.

    At Birch Gardens in Staunton, VA, we strive to provide a warm and inviting environment where seniors can receive exceptional care while maintaining their independence. With our array of amenities and convenient location near various establishments, we aim to create an enriching lifestyle for each resident's unique needs and preferences.

    Nearby Places of Interest

    The area surrounding Staunton, Virginia offers a range of convenient amenities for seniors looking to settle in a peaceful and welcoming community. With several pharmacies, hospitals, and physicians located within a short distance, residents can easily access healthcare services as needed. There are also various dining options nearby, including familiar chains like McDonald's and Cracker Barrel, as well as local favorites such as Mrs. Rowe's Catering. Places of worship of different denominations are available for spiritual nourishment, while cafes like Starbucks and Panera Bread provide spaces for socializing over coffee. Transportation options like car rentals and the Amtrak station offer easy travel opportunities, while local theaters like the Shenandoah Shakespear Black Friars Theater cater to cultural interests. Overall, this part of Staunton presents a well-rounded environment with essential amenities and recreational opportunities for seniors seeking a comfortable and vibrant community to call home.

    Pharmacies

    • Fishersville Family Pharmacy (0.1 miles)
    • Augusta Medical Center Prescrs (1.2 miles)
    • Augusta Health Outpatient Phar (1.7 miles)
    • Fishersville Family Pharmacy (1.7 miles)
    • CVS Pharmacy (3.8 miles)
    • CVS Pharmacy (4.2 miles)
    • Klock Pharmacy Waynesboro (4.2 miles)

    Hospitals

    • Staunton Dialysis (0.2 miles)
    • University of Virginia Health System (1.3 miles)
    • Augusta Medical Center (1.4 miles)

    Physicians

    • EyeOne (1.2 miles)
    • Augusta Health Cardiology - Heart & Vascular Center (1.2 miles)
    • Orthopedic Associates (1.2 miles)
    • Gray, Thomas Dr - Augusta Health Internal Medicine (1.2 miles)
    • Augusta Health Sleep Lab (1.2 miles)
    • UVA Augusta Plastic Surgery (1.2 miles)
    • Augusta Pediatrics (1.2 miles)

    Restaurants

    • McDonald's (1.9 miles)
    • Wendy's (2.1 miles)
    • Sidelines Sports Bar & Grill (2.2 miles)
    • Mrs Rowe's Catering (2.3 miles)
    • Cracker Barrel (2.5 miles)
    • Waffle House (2.7 miles)
    • Chick-Fil-A (2.9 miles)

    Places of Worship

    • Blue Ridge Church Of Christ (2.2 miles)
    • Reality Church (2.3 miles)
    • Cornerstone Church of Augusta (2.6 miles)
    • Southern Baptist Convention (3.5 miles)
    • Rebirth International (4.8 miles)
    • Covenant Presbyterian Church (5 miles)
    • General Conference Of Seventh-Day Adventists (5 miles)

    Cafes

    • Starbucks (2.9 miles)
    • Panera Bread (4.5 miles)
    • Starbucks (4.6 miles)
    • By & By (4.9 miles)
    • Réunion Bakery & Espresso (4.9 miles)
    • Staunton Coffee Company (4.9 miles)
    • Crucible Coffee Roasters (5 miles)

    Transportation

    • Eagles Nest Flight Service (3.7 miles)
    • Enterprise Rent-A-Car (4 miles)
    • Amtrak Station-STA (4.9 miles)

    Theaters

    • Shenandoah Shakespear Black Friars Theater (4.9 miles)
    • Staunton Performing Arts Center (4.9 miles)

    Frequently Asked Questions

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