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Augusta Nursing & Rehab Center in Fishersville, VA

Augusta Nursing & Rehab Center is a nursing home community in Fishersville, VA.

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Augusta Nursing & Rehab Center in Fishersville, VA

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  • Interior

    A cozy living room setup featuring two plush chairs, a small table with a lamp, and natural light streaming in through the window.

  • Outdoors

    A sunny garden scene with various potted plants arranged on the grass.

  • Decor

    A cozy and well-decorated living room featuring warm colors and elegant furnishings.

  • Building

    A picturesque view of a building with an American flag under a clear blue sky.

  • Bedroom

    A view of a hospital room featuring a bed, clock, and storage furniture.

  • Trees

    A sign marking a local institution, surrounded by well-maintained grass and flower beds.

  • Landscaping

    A well-maintained courtyard featuring a central tree surrounded by grass and decorative stones.

  • Garden

    A serene garden pathway lined with greenery and a decorative angel statue.

  • Outdoor

    A serene outdoor space featuring a wooden bench, surrounded by greenery and a brick wall.

83 Crossroads Lane, Fishersville, VA 22939

For more information about senior living options: (866) 208-4318

3.3 from 119 reviews
5 stars
58
4 stars
11
3 stars
1
2 stars
4
1 stars
45

Overall Review of Augusta Nursing & Rehab Center

common

Staff attentiveness is mixed

Residents frequently mention staff who are attentive and caring, but some families report serious lapses.

Many reviewers describe staff as friendly, attentive, and caring—welcoming at check-in, responsive to needs, and present throughout therapy, nursing, and daily routines. Several also call out specific people in nursing and therapy for going above and beyond with wound care, comfort, and patient advocacy. At the same time, a recurring set of reviews says communication and care quality were inconsistent, including trouble reaching staff, call lights not being answered, and instances that reviewers describe as neglect or unsafe conditions. Overall, the reviews point to a facility where staff can be a strength, but experiences vary widely by floor and situation.

caveat

Food quality and timing complaints

Food is a frequent point of frustration, with reviews citing cold meals and limited snack options.

Some residents and families say the food is nice or well-prepared, and at least one review praises the kitchen staff for caring about residents. Other reviewers describe meals as cold, bland, or barely edible, and note that they struggled to get snacks at night or meals that did not match what they were told would be served. There are also complaints about delays in meals and residents not receiving what they needed to eat or drink. Taken together, dining experiences are inconsistent across reviews.

common

Cleanliness shows up in reviews

Cleanliness is mentioned often, with many calling the building clean and others describing dirty conditions.

Several visitors and residents praise the building as clean and note a lack of urine odor compared with other facilities. Reviews also mention dirty hallways or bathrooms, soiled linens, and conditions residents were left in for long periods. Some families describe housekeeping concerns like floors that were not properly cleaned or items missing, while others say the room smelled clean and rooms were cleaned daily. This creates a split impression: cleanliness is sometimes a clear positive, but it is also a recurring negative in other accounts.

caveat

Calls for help and communication

Communication challenges come up repeatedly, including not answering phones and delays responding to call lights.

A number of reviews say families struggled to reach staff by phone or that updates and follow-ups were delayed. Others specifically mention call lights not being answered or needing repeated requests before help arrived. Some reviewers also report not getting back to them after raising concerns, describing a lack of responsiveness when trying to address care issues. While some reviews describe staff as welcoming and easy to talk with, communication gaps are a consistent theme among the more negative experiences.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 112 resident community capacity 112 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Shenandoah Valley Regional (13 miles away) Shenandoah Valley Regional (13 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Augusta Health Occupational (0.1 miles)
  • AMC Augusta Family Practice (0.2 miles)
  • EyeOne (0.2 miles)
  • UVA Cancer Center Augusta (0.2 miles)
  • ABC Childrens Healthcare (0.2 miles)
  • Augusta Pediatrics (0.2 miles)
  • Gray, Thomas Dr - Augusta Health Internal Medicine (0.2 miles)

Hospitals

  • University of Virginia Health System (0.2 miles)
  • Staunton Dialysis (1.3 miles)
  • Augusta Medical Center (1.3 miles)

Pharmacies

  • Augusta Medical Center Prescrs (0.4 miles)
  • Augusta Health Outpatient Phar (0.7 miles)
  • Fishersville Family Pharmacy (1.1 miles)
  • Fishersville Family Pharmacy (1.4 miles)
  • CVS Pharmacy (3.6 miles)
  • Klock Pharmacy Waynesboro (3.6 miles)
  • Walmart Pharmacy (3.7 miles)

Restaurants

  • McDonald's (0.8 miles)
  • Wendy's (1 miles)
  • Sidelines Sports Bar & Grill (1.1 miles)
  • Seven Arrows Brewing Company (3 miles)
  • Mrs Rowe's Catering (3.1 miles)
  • Cracker Barrel (3.3 miles)
  • Domino's Pizza (3.5 miles)

Places of Worship

  • Reality Church (1.2 miles)
  • Blue Ridge Church Of Christ (1.3 miles)
  • Cornerstone Church of Augusta (1.6 miles)
  • Southern Baptist Convention (3 miles)

Transportation

  • Eagles Nest Flight Service (3 miles)
  • Enterprise Rent-A-Car (4.8 miles)

Cafes

  • Panera Bread (3.6 miles)
  • Starbucks (3.7 miles)
  • Starbucks (3.8 miles)

Frequently Asked Questions

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