Augusta Medical Center in Fishersville, VA
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Information last verified:
78 Medical Center Drive, Fishersville, VA 22939
For more information about senior living options: (844) 490-3973
The care is described as excellent and patient-oriented. The staff are praised for being caring, kind, and attentive. The childbirth care is reported as outstanding, with nurses, doctors, and midwives going above and beyond. The emergency department and critical-care teams are noted for their competence and compassion. Augusta Health is regarded by some as the best among local hospitals.
They waited hours in the ER in pain while nurses giggled outside and did nothing. They accuse Augusta Health of expelling community children from Bright Horizons daycare to favor staff, calling it poor leadership. They described the hospital as poorly managed and going downhill, with long waits and misdiagnoses. They felt they were treated badly during procedures, including being restrained painfully during catheterization. They stated the billing practices were a scam, with upfront payments and high or incorrect charges. They reported rude, unprofessional staff with poor bedside manner and delayed care. They claimed the hospital lost charts and failed to provide timely pain meds or testing. They strongly urged others to avoid Augusta Health and go to alternative hospitals (UVA, RMH, Sentara).Augusta Medical Center is best suited for families and patients who want local access to a hospital that can deliver solid, task-focused care in familiar surroundings, and who can tolerate variability in service quality across departments. The institution earns its strongest marks from clinicians and teams that demonstrate genuine patient concern, particularly in maternity-related care, certain ICU and emergency scenarios, and select specialty services. When the right staff are on the floor, the experience can be competent, compassionate, and reassuring. The local footprint matters here: for routine admissions, straightforward procedures, and routine postpartum support, Augusta can be dependable enough to avoid a longer drive to larger systems.
That said, explicit consideration of alternatives is warranted for anyone with time-sensitive needs or high-risk conditions. Several reviewers flag that for acute emergencies and complex diagnoses, other systems, UVA, RMH, or Sentara, often outperform Augusta Health in speed, consistency, and follow-through. For expectant mothers with high-risk circumstances, or families prioritizing streamlined billing and predictable wait times, it may be prudent to explore options outside the Augusta footprint. Pediatric care and certain subspecialties also surface concerns in the reviews, steering families toward facilities that regularly handle those cases with a steadier cadence and clearer communication.
On the upside, a handful of care teams at Augusta earn high praise for courtesy, attentiveness, and clinical competence. In the ICU and labor and delivery units, several nurses and physicians have been lauded for empathetic bedside care, quick responsiveness, and sustained patient advocacy. In births and maternal care, there are stories of strong, supportive nurses and clinicians who helped families feel seen and cared for during a stressful process. In emergencies where the staff were prompt and knowledgeable, patients describe relief and gratitude as their conditions stabilized. These pockets of excellence demonstrate that the center can deliver trustworthy care when the right personnel are engaged and when cases align with the hospital’s strongest capabilities.
Yet the same reviews illuminate persistent and systemic cons that no amount of individual talent fully offsets. ER wait times are repeatedly described as long, with patients sometimes waiting hours for triage, assessment, or analgesia. Instances of perceived misdiagnosis or delayed treatment create real risk and erode confidence, especially in cases involving complex pain, neurological symptoms, or acute infections. Billing and administrative processes appear especially fraught, with reports of unexpected charges, disputed bills, and inconsistent follow-up from advocates or billing staff. Patient experience also fluctuates by unit, with accounts of rude bedside manner, insufficient attention to comfort, and gaps in communication when transitions occur between departments or shifts. Taken together, these patterns form a risk profile that matters when families must rely on the hospital for continuous, coordinated care.
The core question for decision-making is whether the strength of Augusta Medical Center in select departments can justify the consistency and predictability families expect from a trusted local hospital. The pros, committed staff in maternity and certain inpatient teams, visible patient-centered effort from some nurses and doctors, a clean and navigable facility, do offset many routine needs. However, the main cons, erratic ER responsiveness, variable bedside manners across shifts, and persistent billing/communication friction, tend to magnify in high-stakes scenarios. For families comparing options, Augusta is a viable local anchor if confidence in the specific care team is high, and if there is a plan to actively manage billing questions and care coordination.
For families weighing Augusta against alternatives, the recommended approach is tactical: map the most likely needs, then test the system accordingly. If pregnancy involves high risk, or if pediatric or complex surgical needs may arise, audition the maternity and surgical pathways critically and consider scheduling early consultations at UVA or a similarly resourced center. If the priority is keeping care close to home and avoiding disruption, prepare for potential administrative bumps by requesting clear, itemized billing upfront and identifying a patient advocate who can escalate concerns quickly. In any case, verify the particular unit’s staffing levels and recurrent success stories before relying on Augusta for time-sensitive care, and have a backup plan for follow-up or escalation at an alternate facility.
In the end, Augusta Medical Center functions as a practical local option with notable strengths in certain clinical teams and a generally clean, accessible campus. For well-coordinated families who can work within the system’s limitations and who defend against billing surprises, it offers reasonable value and reliable, compassionate care in many ordinary situations. For those facing high-stakes medical needs, or for families that prize consistency, speed, and billing transparency, alternatives that consistently perform under pressure, such as UVA or RMH, merit serious consideration. The hospital can be a solid choice when matched to the right patient and the right care pathway, but it is not universally the best fit for every urgent or high-complexity need.
17 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Shenandoah Valley Regional (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Augusta Medical Center in Fishersville, VA is an assisted living community that offers various amenities and care services to ensure the comfort and well-being of its residents. The community provides a dining room where residents can enjoy delicious meals prepared and served by attentive staff. Each living space is fully furnished, creating a cozy and welcoming atmosphere for residents to feel at home.
The community also boasts beautiful outdoor spaces and gardens, allowing residents to relax and enjoy nature. Housekeeping services are provided to ensure that common areas and individual living spaces are kept clean and tidy. Move-in coordination is available to assist new residents with a smooth transition into their new home.
In terms of care services, Augusta Medical Center offers assistance with activities of daily living such as bathing, dressing, and transfers. The staff is trained in diabetes diet management for residents who require special dietary restrictions. Medication management is also provided to ensure that residents receive their medications on time and in the correct dosage.
Residents can look forward to scheduled daily activities designed to promote socialization and engagement within the community. For those with specific dietary needs, special dietary restrictions can be accommodated during meal times.
Additionally, Augusta Medical Center is conveniently located near several amenities including cafes, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures easy access to necessary services for the convenience of both residents and their families.
Overall, Augusta Medical Center in Fishersville, VA provides a comfortable living environment with comprehensive care services tailored to meet each resident's unique needs while offering convenient access to nearby amenities for added convenience and ease of living.
Augusta Medical Center is located at 78 Medical Center Drive, Fishersville, VA 22939 in Augusta County, Virginia
Augusta Medical Center on seniors.fyi includes 10 photos including images showing building, parking, architecture, urban, windows, brick exterior, porch, interior, and more.
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