The Haven And The Laurels In Stone Oak

Pros

• The Haven Memory Care facility is consistently praised for its clean and fresh environment, creating a warm and cozy atmosphere for residents.
• Staff members are described as friendly, compassionate, and knowledgeable, providing personalized and attentive care to the residents.
• The leadership at The Haven is recognized for its effectiveness, contributing to the exceptional operation of the facility.
• Visitors appreciate the engaging activities offered to residents, fostering a sense of community and well-being.
• Many reviews highlight positive experiences with food quality and variety, although there are some suggestions for improvement.
• Families feel reassured by the regular communication from staff regarding their loved ones' care and needs.
• The facility's layout gives residents a feeling of home rather than a typical nursing home environment, enhancing their comfort and peace of mind.
• Overall satisfaction with the care received at The Haven leads many reviewers to recommend it to others seeking similar services for their loved ones.

Cons

• Several residents have complained that the food is always the same and lacks variety, with some portions being too small on special occasions.
• One review mentioned that the food quality has declined since the resident first moved in, noting it as "fair at best."
• A family member expressed frustration over the extra charge for meal delivery to residents' rooms, which is not an issue at a similar facility.
• The cleanliness of certain areas was questioned, with one reviewer noting that some parts were "not well kept."
• A representative from the facility was described as not very knowledgeable and unable to provide satisfactory answers to inquiries.
• There was a concern about limited outdoor opportunities for residents, requiring family members to take them outside.
• Some reviews indicated that communication with staff could be slow or unresponsive at times regarding questions about residents’ needs.

Review

The Haven Memory Care facility has garnered a heavily positive reputation among family members and visitors alike for its warm atmosphere, cleanliness, and attentive staff. Reviewers frequently emphasize the facility's inviting environment, which is perceived as both cozy and well-maintained. The Executive Director's experience shines through in the exceptional operations of the facility, where residents receive compassionate and personalized care tailored to their specific needs. Families express gratitude for the comfort their loved ones find within these walls, confidently asserting that they made the right decision by choosing The Haven.

Many reviews highlight the friendly and knowledgeable staff as one of The Haven's standout features. Visitors often mention how caring, understanding, and patient the staff are during difficult transitions for families. Even individuals who are unable to visit regularly—due to distance—report receiving positive feedback from relatives about the devoted care provided to their loved ones. Staff members endeavor to keep families updated on their loved one's condition and wellbeing, fostering an environment of trust and communication that is vital in memory care settings.

However, not all aspects of life at The Haven receive unqualified praise. A recurring theme among some critiques addresses concerns regarding meal quality and variety. While many residents enjoy the food offered at The Haven—with some describing it as tasty—others express dissatisfaction with limited menu options that do not change frequently enough. Complaints have surfaced about portion sizes on special occasions like Mother's Day when residents felt let down by a lack of variety or special offerings. Addressing dietary needs is important in any caregiving situation, especially one that caters primarily to elderly populations; hence these comments indicate room for improvement.

When comparing The Haven with other facilities such as Sodalis Stone Oak, reviewers noted similarities but also pointed out notable differences in service charges regarding meal delivery fees. Despite this minor discrepancy, most reviews place significant value on personal experiences at The Haven—pointing out strong engagement from staff with residents regardless of where they are on their dementia journey. This commitment underscores a conscientious approach to resident participation in social activities while also providing peaceful solitude when desired.

The physical space itself has received commendations for creating a community-like ambiance rather than resembling a traditional nursing home or memory care facility—a design choice appreciated by both residents and visiting families alike. With vibrant common areas set up like neighborhoods complete with décor that feels familiar and homely, it promotes mental well-being among those residing there. Additionally, efforts towards maintaining cleanliness throughout the living spaces seem well-executed overall—a point often remarked upon with satisfaction across various reviews.

In conclusion, while some areas like food quality could benefit from attention or enhancements based on collective feedback from families navigating dining preferences amongst older adults, overall experiences depicted in reviews paint a favorable picture of life at The Haven Memory Care facility. Families feel comfortable recommending it due to its welcoming atmosphere paired with dedicated staff willing to engage thoroughly in caregiving duties tailored for each individual’s unique journey through memory loss challenges—offering a holistic solution complementing medical assistance with emotional support essential during such transitional phases of life.

This part of San Antonio, Texas offers a convenient and diverse range of amenities for senior living. With several reputable physicians and pharmacies located within close proximity, residents can easily access healthcare services. Additionally, there are a variety of dining options, including Kneaders Bakery & Caf?, Chama Gaucha Brazilian Steakhouse, and Eggspectation. For those seeking spiritual fulfillment, there are several places of worship nearby such as Northrock Church and Community Bible Church. The area also provides opportunities for entertainment with theaters like Regal Northwoods and Alamo Drafthouse Stone Oak. Overall, this neighborhood offers a blend of convenience, healthcare resources, dining options, and leisure activities making it a desirable choice for seniors looking to settle in San Antonio.

Physicians

• ABCD Pediatrics - Stone Oak (0.5 miles)
• San Antonio Kidney Disease Center (1.5 miles)
• Neurosurgical Associates (1.9 miles)
• TruOrtho (1.9 miles)
• Sonterra Dermatology (2.1 miles)
• Dermatology Associates (2.1 miles)
• Pediatric ENT (2.6 miles)

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.3 miles)

Restaurants

• Kneaders Bakery & Café (0.9 miles)
• Chama Gaucha Brazilian Steakhouse (1.6 miles)
• Eggspectation (1.8 miles)
• Little Woodrow's (2 miles)
• Whataburger (2.7 miles)
• Lupe Tortilla (2.8 miles)
• Chili's Grill & Bar (2.8 miles)

Cafes

• Starbucks (1.3 miles)
• Local Coffee (1.6 miles)
• Starbucks (4.5 miles)
• Starbucks (6 miles)
• Kaffeinated Crepes and Coffee (6.1 miles)
• Starbucks (6.1 miles)
• Starbucks (6.3 miles)

Places of Worship

• Northrock Church (2.2 miles)
• Community Bible Church (3.4 miles)
• Hope Church (4.1 miles)
• Abiding Presence Lutheran Church (4.2 miles)
• Church of Jesus Christ of Latter Day Saints (4.8 miles)
• Church of Jesus Christ of Latter Day Saints (4.9 miles)
• St George Episcopal School (7.2 miles)

Theaters

• Regal Northwoods (2.9 miles)
• Alamo Drafthouse Stone Oak (3.5 miles)
• Santikos Palladium IMAX (6.2 miles)

Hospitals

• Baptist Neighborhood Hospital (4.2 miles)

Parks

• Eisenhower Park (4.4 miles)
• Phil Hardberger Park (5.1 miles)
• Phil Hardberger Dog Park (5.2 miles)

Transportation

• Landmark Aviation (6.6 miles)
• Skyplace Center (7 miles)
• Southwest Airlines Cargo (7.2 miles)