The Haven In Stone Oak in San Antonio, TX
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511 Knights Cross, San Antonio, TX 78258
For more information about senior living options: (844) 490-3973
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The Laurels' staff are caring and knowledgeable. The facility is clean and attractive. The dining room offers an extensive, tasty menu. Housekeeping and laundry service are outstanding. The medical staff are very caring and kind. FOX Rehab helps residents stay strong and ambulatory. Residents stay busy with the many activities offered throughout the day. The Haven and The Laurels offer a cozy, home-like atmosphere with caring, professional staff and great service. Families feel safe and happy knowing their loved ones are well cared for. The Fiesta Celebration was fabulous with great music and atmosphere.
The reviewer described the experience as absolutely horrible. The reviewer said the staff were very unprofessional and seemed more interested in catty drama than their healthcare duties. The reviewer claimed management needed to step in, clean house, and remove the bad apples, or the business would be torn down. They stated they would never return to the facility. Recently, she stated that staff seemed unhappy and turnover appeared high. She said that one staff member was rude and yelled at her.The Haven In Stone Oak is best suited for families seeking a warm, home?like memory?care?leaning assisted living in the Stone Oak corridor, where attentive staff, social engagement, and steady leadership trump a clinical veneer. It's a community designed for residents who thrive on routine, meaningful activities, and regular family communication. The atmosphere is consistently described as caring and personal, with residents treated like family and meals, celebrations, and decor oriented toward making each day feel livable and engaging. For couples who want to stay connected, and for families that want updates and visible staff involvement, this setting often delivers a compelling sense of safety and belonging.
However, a candid appraisal cannot ignore notable caveats. Some reviews flag concerns about staff professionalism and internal tensions, and at least one family reports feeling the evening and night coverage was not as responsive as expected. There are mentions of turnover and moments when interactions with certain staff felt strained. For families prioritizing an impeccably smooth, drama?free operation with near?perfect consistency across all shifts, these are real factors worth weighing. In such cases, it is prudent to compare alternatives that emphasize tighter governance, stronger 24/7 bedside responsiveness, and more uniform staff morale across all departments.
The strongest pros are tangible and well?supported by multiple families: a caring, attentive staff that genuinely connects with residents; a clean, homey environment; and engaging programming that keeps people social and active. The dining experience is repeatedly praised, and the facility's memory?care focus is described as well integrated with daily life, not isolated from activities. Families repeatedly highlight ongoing communication with caregivers and administrators, the presence of a long?standing local leadership team, and a feels?like?family culture evidenced by resident and family testimonials. The Haven also benefits from stable, practical infrastructure - a facility that has served Stone Oak for many years and maintains a vibrant social calendar that appeals to residents who want to celebrate life together.
On balance, the main drawbacks do not erase the advantages, but they do redefine the decision framework. The nights and weekends require closer scrutiny: ask to observe a shift change, speak with night staff leadership, and request specifics about response times and escalation. The reports of turnover and a few disagreeable interactions suggest a vigilance about staffing stability and morale is warranted. Yet these concerns sit alongside consistently positive indicators: a facility?wide commitment to care, visible leadership engagement, and an environment where residents reportedly feel secure, valued, and joyful. For families who value a lived?in, celebratory culture in tandem with measurable care, the pros tend to outweigh the cons when monitored and managed with open channels of communication.
Practical decisions come down to pictures from tours and conversations with leadership. Prospective families should verify the level of medical oversight, especially for memory care residents, and assess how rehabilitation services are coordinated with daily routines. Inquire about staff retention, training, and the mechanisms used to address caregiver concerns before they affect resident experience. Observe how staff interact with residents and families across different shifts, and request real?time examples of problem resolution. Confirm how family updates are delivered, how care plans evolve over time, and what transparency looks like in incident reporting. The answers will reveal whether the community's warmth and programming align with the resident's needs and the family's expectations.
In sum, The Haven In Stone Oak offers a persuasive blend of compassionate, individualized care, a lively, family?oriented atmosphere, and practical stability in leadership and programming. It is a strong recommendation for families seeking memory?care?savvy assisted living where residents are encouraged to stay engaged and well?connected with loved ones. Those who prize near?perfect consistency, minimal turnover concern, and a rigorously clinical care model may want to explore alternatives with a more uniform staffing culture. For the right resident and family, the Haven's strengths - careful attention to daily life, accessible rehab, and a long?standing community presence - make it a compelling choice worth a serious visit.
60 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Haven In Stone Oak in San Antonio, TX is a comfortable and convenient assisted living community offering a wide range of amenities and care services. Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV in their fully furnished accommodations. Community operated transportation is available for residents who need assistance getting around, whether it's for shopping or doctor's appointments.
For those who like to stay connected, there is a computer center with Wi-Fi/high-speed internet. Meals are provided in a restaurant-style dining room, with special dietary restrictions taken into consideration. Housekeeping services ensure that residents can focus on enjoying their time without worrying about chores.
The community also offers various opportunities for recreation and socialization. Residents can stay active in the fitness room and gaming room, or relax in the garden or outdoor space. There is a small library for book lovers to indulge in their favorite reads. Concierge services are available to assist residents with any additional needs or requests.
When it comes to care services, The Haven In Stone Oak provides 24-hour call system and supervision for added peace of mind. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time, while special dietary restrictions are catered to by providing meals according to diabetes diets and other requirements.
The community also focuses on mental wellness, offering a mental wellness program to support residents' emotional well-being. Transportation arrangements can be made for non-medical purposes as well as for doctor's appointments.
In terms of location, The Haven In Stone Oak benefits from being surrounded by various amenities nearby. There are three cafes nearby for residents who want to explore local dining options with friends or family. There are also parks where residents can enjoy nature walks or picnics. Pharmacies and physicians are conveniently located nearby for easy access to healthcare services. With 17 restaurants in the vicinity, residents have plenty of choices for dining out. Places of worship and theaters are within close proximity, allowing residents to continue practicing their faith or enjoying cultural entertainment. Lastly, there is a hospital nearby for any medical emergencies that may arise.
Overall, The Haven In Stone Oak offers a comfortable and comprehensive assisted living community with amenities and care services designed to enhance the quality of life for its residents.
The Haven In Stone Oak is located at 511 Knights Cross, San Antonio, TX 78258 in Bexar County, Texas
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