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4.2 from 26 reviews
5 stars
19
4 stars
2
3 stars
0
2 stars
1
1 stars
4
Overall Review of The Haven In Stone Oak
common18 reviews mention this
Staff care is a major theme
Residents and families consistently describe caring, attentive support.
Across many reviews, people say the staff takes time to interact, communicates with families, and treats residents like family. Several comments also highlight safety and follow-up, including careful attention to medical needs and ongoing support for loved ones. A smaller set of reviews take the opposite view, citing unprofessional behavior and delays in getting help after hours.
common7 reviews mention this
Clean, home-like environment
Multiple reviews mention a clean, home-like feel.
Residents and visitors frequently describe the community as clean and homey, with a comfortable atmosphere. One reviewer specifically notes it does not have an unpleasant smell, and others describe it as cozy and family-like. A consistent message is that the day-to-day environment supports peace of mind for families.
common6 reviews mention this
Memory care support stands out
Reviews frequently connect the community with memory care needs.
Several reviews mention Alzheimer’s, memory loss, and the decision to move into memory care for a loved one. People describe a supportive balance of care and independence, along with reassurance that their family member is safe and well taken care of. Others also describe the experience as lively and engaging, with families feeling more secure after admission.
differentiator2 reviews mention this
Restaurant-style dining gets praise
Dining is highlighted, including restaurant-style service.
A couple of reviews point to food as a standout part of the experience, including an extensive menu and meals that residents enjoy. These comments align with the community offering restaurant-style dining, along with dietary support such as diabetes-appropriate and special dietary restrictions dining options.
common3 reviews mention this
Activities keep residents engaged
Many reviews describe meaningful daily activities.
Residents and families mention staying busy with activities throughout the day and describe organized events that add variety beyond routine care. Reviews also highlight specific community celebrations with music and themed fun. Together, the comments suggest activities are a regular part of life here, not occasional add-ons.
caveat2 reviews mention this
Some concerns with staff follow-through
A few reviews report issues with responsiveness and professionalism.
One review describes unprofessional staff behavior and calls for management intervention, while another says help is not always provided quickly enough during evenings and nights. That latter review also mentions higher turnover and that their loved one felt staff were unhappy at times. These comments are the main counterbalance to the more positive staff experiences in other reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
60 resident community capacity
Types of Care
Assisted Living
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
San Antonio International (7 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
ABCD Pediatrics - Stone Oak (0.5 miles)
San Antonio Kidney Disease Center (1.6 miles)
Neurosurgical Associates (2 miles)
TruOrtho (2 miles)
Sonterra Dermatology (2.1 miles)
Dermatology Associates (2.1 miles)
Pediatric ENT (2.6 miles)
Pharmacies
Walgreens (0.5 miles)
CVS Pharmacy (1.1 miles)
CVS Pharmacy (1.3 miles)
CVS Pharmacy (1.4 miles)
Walgreens (1.5 miles)
CVS Pharmacy (1.8 miles)
Walgreens (2.2 miles)
Restaurants
Kneaders Bakery & Café (0.9 miles)
Chama Gaucha Brazilian Steakhouse (1.6 miles)
Eggspectation (1.8 miles)
Little Woodrow's (2 miles)
Whataburger (2.8 miles)
Chili's Grill & Bar (2.9 miles)
Lupe Tortilla (2.9 miles)
Cafes
Starbucks (1.4 miles)
Local Coffee (1.7 miles)
Starbucks (4.4 miles)
Starbucks (6 miles)
Kaffeinated Crepes and Coffee (6 miles)
Starbucks (6.1 miles)
Starbucks (6.2 miles)
Places of Worship
Northrock Church (2.2 miles)
Community Bible Church (3.5 miles)
Hope Church (4.2 miles)
Abiding Presence Lutheran Church (4.3 miles)
Church of Jesus Christ of Latter Day Saints (4.9 miles)
Church of Jesus Christ of Latter Day Saints (4.9 miles)
The VA Aid and Attendance benefit provides financial support to veterans needing assistance with daily living due to medical conditions or disabilities, augmenting standard VA pensions for services like in-home care. Eligibility is based on service duration, wartime status, income, and medical needs, with a detailed application process required to access funds for caregiving and home modifications.
Senior move management services assist older adults in the relocation process by providing emotional support and organizational help, addressing unique challenges like downsizing and moving from long-term homes. These specialists collaborate with real estate agents and manage logistics, making the transition smoother for seniors and their families.
The article examines senior housing options, detailing the distinctions between independent living and assisted living, along with the emerging "independent assisted living" model that blends both approaches. It highlights the importance of assessing individual needs, preferences, and financial factors in making informed decisions about suitable living arrangements for seniors.
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60 resident community capacity
Assisted Living
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
San Antonio International (7 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Warm, home-like environment with attentive staff and strong leadership.
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Exploring the Path to Senior Living: A Comprehensive Look at Independent Living and Assisted Living