Coronado At Stone Oak

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  • Interior

    A cozy library interior featuring bookshelves, comfortable chairs, and a clock.

  • Decor

    A cozy living room with a fireplace and elegant furnishings.

  • Building

    A sunny courtyard with a tiled roof, surrounded by bushes and white columns.

  • Architecture

    A cozy hotel lobby with seating arrangements and warm lighting.

  • Bedroom

    A neatly organized room featuring a hospital bed, chairs, and a lamp by the window.

  • Windows

    A cozy room corner with celebratory balloons, a bouquet of flowers, and a decorative lamp by the window.

  • Dining

    A group of people enjoying a meal together at a restaurant table.

  • Landscaping

    A view of a house with a winding pathway through the garden.

  • Lighting

    A hallway with a window displaying a sign for 'Emily's' under a striped awning.

  • Garden

    A house with red tile roofing and a courtyard garden.

  • Artwork

    A cozy dining room with elegantly set tables and a fireplace.

  • Bathroom

    Accessible bathroom with a shower and sink area.

  • Television

    A small hotel room kitchenette with a desk, television, and basic amenities.

  • Chandelier

    An elegant dining room with neatly arranged tables and chandeliers.

Coronado At Stone Oak

19638 Stone Oak Parkway, San Antonio, TX 78258

For more information about senior living options: (844) 490-3973

4.1 from 65 reviews
5 stars
47
4 stars
2
3 stars
3
2 stars
1
1 stars
12

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Coronado is described as amazing and genuinely caring, creating a welcoming environment for residents and their families.
  • pro Residents appreciate the variety of fun activities provided, contributing to an enjoyable living experience.
  • pro Many visitors note the facility is always clean and well-maintained, enhancing the overall atmosphere.
  • pro The physical, occupational, and speech therapy programs receive high praise for their effectiveness and the dedication of the therapists.
  • pro Families express gratitude for the attentive care their loved ones receive, feeling reassured about their well-being at Coronado.
  • pro Residents’ happiness is highlighted, with many enjoying their time and making positive remarks about their experiences at the facility.
  • pro The team is commended for being helpful during transitions to different levels of care, showing a commitment to supporting residents' needs.

Cons

  • pro The staff at Coronado seemed inattentive and failed to provide adequate care, neglecting basic needs such as bathing and timely medication administration.
  • pro Communication with nursing staff was poor; messages were often left unanswered, leading to frustration for family members trying to get updates on their loved ones' conditions.
  • pro Many residents appeared to be medicated and forgotten, indicating that the facility prioritized profit over quality care.
  • pro There were multiple instances of missed appointments and lack of attention to patients' specific health concerns, including severe wounds and food allergies.
  • pro The facility lacked proper protocols for infection control, as evidenced by the failure to test residents for COVID-19 upon admission or after exposure.
  • pro Discharge processes were disorganized, with incomplete documentation leaving family members confused about their loved ones? medication regimens and care needs post-discharge.
  • pro Numerous complaints led to little action from administration, leaving families feeling ignored and unsupported in their concerns about care quality.

Review

Coronado at Stone Oak has garnered a mixed bag of reviews from families and residents alike, highlighting a stark dichotomy between negative experiences and positive testimonials. For many, the facility's polished exterior and modern amenities served as a facade that concealed deeper systemic issues regarding patient care and staff responsiveness.

A significant number of reviewers voiced profound dissatisfaction with the quality of care provided to their loved ones. Families recounted alarming instances where medications were changed without consent, leading to unmonitored consequences for patients suffering from conditions such as dementia. One reviewer noted that their mother was left unbathed for an extended period, while another lamented the inadequate attention given to medical needs, such as untreated wounds and missed food allergies. Such negligence not only raised concerns about individual health but also pointed to violations of privacy regulations like HIPAA.

Communication—or the lack thereof—was another recurring theme in negative reviews. Numerous family members expressed frustration over unattainable staff communication; messages left for nurses went unanswered, and crucial information regarding patient conditions or treatment plans was often unavailable. One family described how they could not speak directly with nursing or physical therapy staff during their loved one's stay, leading to increased anxiety over her deterioration while under care. This disconnect culminated in experiences where vital discharge information was either absent or incorrect, exacerbating an already troubling situation.

On the contrary, some residents expressed heartfelt gratitude towards Coronado’s staff—particularly praising specific caregivers and activity directors who made their stay brighter through genuine interactions and engaging activities. These accounts shed light on a more personal side of the facility, revealing pockets of dedicated individuals who strive to make residents feel at home amid otherwise problematic circumstances. They frequently noted how clean environments, fun activities, and attentive personnel significantly contributed to their well-being during rehabilitation periods.

However, even among those who found satisfaction in their experiences at Coronado, there remained underlying concerns regarding general operational practices within the facility. Several reviewers urged potential clients to look beyond attractive appearances when choosing long-term care for their loved ones. Instances of neglect—ranging from missed showers to failures in medication management—tarnished many positive aspects highlighted by some visitors.

In conclusion, potential residents and families should approach Coronado at Stone Oak with careful consideration based on these reviews. While certain staff members seem genuinely invested in providing quality care adorned with compassion and attentiveness, systemic issues related to patient management persistently surfaced across numerous narratives. Such contradictions highlight an urgent need for improvement regarding communication protocols and overall attentiveness in patient care if this facility is to bridge the gap between its promising environment and actual service delivery comprehensively.

Features

Housing

  • 112 resident community capacity 112 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Antonio International (7 miles away) San Antonio International (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Coronado At Stone Oak is an assisted living community located in San Antonio, Texas. This community offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community features a beauty salon where residents can enjoy professional hairstyling and grooming services. There is also cable or satellite TV available in each resident's room for entertainment purposes. Additionally, there is community-operated transportation provided for residents who need assistance with getting around.

For those who enjoy spending time on the computer, there is a computer center equipped with internet access. Residents can also take advantage of the fitness room to stay active and maintain their physical health. The gaming room provides a space for socialization and friendly competitions.

Outdoor enthusiasts will appreciate the garden area where they can relax and enjoy nature. Housekeeping services ensure that residents can maintain a clean and tidy living space. Each resident's room is fully furnished and has a private bathroom for their convenience.

Meal times are made enjoyable at Coronado At Stone Oak, as residents can dine in the restaurant-style dining room. Special dietary restrictions are accommodated to meet individual needs. A small library is available for those who love reading, and telephone service allows residents to stay connected with loved ones.

Transportation arrangement services are offered for non-medical purposes as well as transportation to doctors' appointments when needed. A wellness center provides resources and programs to support mental well-being. Wi-Fi/high-speed internet access keeps residents connected digitally.

In terms of care services, there is a 24-hour call system in place to provide assistance whenever needed. Trained staff members are available around-the-clock to provide 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly according to individual prescriptions.

Residents with special dietary restrictions or diabetes diets are catered to in terms of meal preparation and service. A mental wellness program focuses on promoting the overall mental well-being of residents.

Residents can look forward to engaging in a variety of activities. Concierge services are available to assist with any requests or inquiries. Fitness programs help residents stay active and maintain their physical health. Planned day trips provide opportunities for exploration and adventure. Resident-run activities allow residents to socialize and bond with one another. Scheduled daily activities ensure that there is always something interesting happening within the community.

Coronado At Stone Oak is conveniently located near cafes, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. This makes it easy for residents to access additional amenities and services within the surrounding area.

Overall, Coronado At Stone Oak offers a comfortable and enriching environment for seniors looking for assisted living accommodations in San Antonio, Texas.

Nearby Places of Interest

This part of San Antonio, Texas offers a wide range of conveniences that cater to senior living. There are several restaurants nearby, including Kneaders Bakery & Caf? and Chama Gaucha Brazilian Steakhouse, providing plenty of dining options. In terms of healthcare, there are multiple pharmacies and physicians within a short driving distance, such as CVS Pharmacy and Dermatology Associates. Additionally, there are various places of worship in the area for spiritual support and community involvement. For entertainment, residents can enjoy nearby theaters like Alamo Drafthouse Stone Oak and Santikos Palladium IMAX. The presence of parks such as Eisenhower Park and Phil Hardberger Park offer opportunities for outdoor recreation and relaxation. Convenient transportation options are available through Landmark Aviation and Southwest Airlines Cargo for any travel needs. Overall, this area provides a variety of amenities suitable for senior living in San Antonio.

Restaurants

  • Kneaders Bakery & Café (0.4 miles)
  • Chama Gaucha Brazilian Steakhouse (1.9 miles)
  • Eggspectation (2.1 miles)
  • Little Woodrow's (2.1 miles)
  • Whataburger (2.4 miles)
  • Lupe Tortilla (2.4 miles)
  • Dog Haus Biergarten (2.5 miles)

Physicians

  • ABCD Pediatrics - Stone Oak (0.6 miles)
  • San Antonio Kidney Disease Center (1.6 miles)
  • Dermatology Associates (1.8 miles)
  • Neurosurgical Associates (2 miles)
  • TruOrtho (2 miles)
  • Sonterra Dermatology (2.1 miles)
  • Pediatric ENT (3 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • CVS Pharmacy (0.9 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (2.4 miles)

Cafes

  • Starbucks (0.8 miles)
  • Local Coffee (1.8 miles)
  • Starbucks (4.9 miles)
  • Starbucks (6.5 miles)
  • Kaffeinated Crepes and Coffee (6.5 miles)
  • Starbucks (6.6 miles)
  • Starbucks (6.7 miles)

Places of Worship

  • Northrock Church (2.3 miles)
  • Community Bible Church (3.3 miles)
  • Hope Church (4 miles)
  • Church of Jesus Christ of Latter Day Saints (4.4 miles)
  • Abiding Presence Lutheran Church (4.5 miles)
  • Church of Jesus Christ of Latter Day Saints (4.7 miles)
  • St George Episcopal School (7.6 miles)

Theaters

  • Regal Northwoods (2.9 miles)
  • Alamo Drafthouse Stone Oak (3 miles)
  • Santikos Palladium IMAX (6.6 miles)

Hospitals

  • Baptist Neighborhood Hospital (3.8 miles)

Parks

  • Eisenhower Park (4.8 miles)
  • Phil Hardberger Park (5.5 miles)
  • Phil Hardberger Dog Park (5.6 miles)
  • Bulverde Community Park (7.4 miles)

Transportation

  • Landmark Aviation (6.9 miles)
  • Skyplace Center (7.2 miles)
  • Southwest Airlines Cargo (7.4 miles)
  • American Airlines (7.7 miles)

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