Rosewood Assisted Living & Memory Care

Pros

• The staff at Rosewood is consistently described as friendly, helpful, and compassionate, providing a warm and welcoming environment for residents and their families.
• Shannon, the Sales Director, receives high praise for her professionalism, empathy, and dedication to helping families navigate the transition process smoothly.
• Families appreciate the vibrant community atmosphere and the numerous activities offered to keep residents engaged and socializing with one another.
• Many reviewers express satisfaction with the quality of care provided, highlighting that their loved ones are happy and well taken care of in the facility.
• The facility itself is noted for its cleanliness, décor, and overall pleasant environment that feels like home to its residents.
• Several individuals commend the staff’s willingness to listen to concerns and adapt to meet the needs of residents and their families.
• Reviewers mention feeling reassured about their loved one's care due to open communication from staff members who provide regular updates.
• Overall experiences at Rosewood are described positively, leading many families to recommend it as an excellent choice for senior living options.

Cons

• There are concerns about staff retention, suggesting that low pay may contribute to frequent turnover and increased stress on remaining employees.
• The food quality is criticized for not being nutritious or fresh, with reports of temporary staff brought in during tours.
• There have been medication errors related to ordering and administering, indicating a need for improvement in nursing staff performance.
• One resident experienced issues with laundry returning at midnight, highlighting potential inefficiencies in service.
• A complaint was made about the treatment of a previous Director, raising concerns about staff morale and the impact of false accusations on employees' livelihoods.

Review

The reviews for Rosewood, an assisted living facility, paint a predominantly positive picture, highlighting the friendly and compassionate staff as a standout feature. Many reviewers express their appreciation for the welcoming atmosphere they experienced during tours and visits. A common thread is the commendation of staff members for their friendliness and willingness to help. Residents and their families often describe feeling at home, citing the genuine kindness displayed by caregivers and nurses. There are multiple mentions of how the staff not only meets but often exceeds expectations, creating an environment where individuals feel valued and understood.

Significantly noted in several reviews is Shannon, the sales director at Rosewood. Numerous families recount their experiences with her professionalism and empathy during what can be an incredibly challenging transition into assisted living. Her ability to explain options clearly and patiently guide families through decision-making processes has earned her high praise from those seeking care for loved ones. Reviewers frequently mention that it was Shannon's dedication that reassured them about the move or helped ease their concerns about placing family members in a new environment. This level of personal attention appears to foster trust and comfort among families making difficult choices.

However, despite all the positive feedback, some concerns were raised regarding staffing issues within the facility itself. Several reviews suggest that there may be challenges related to employee retention, implying that compensation might not be competitive enough to attract or retain talent in such a vital field. Further comments indicate that when departures occur, remaining staff sometimes take on heavy workloads due to understaffing?a situation that could potentially affect residents? care quality. In particular, there were specific mentions of medication administration errors which warranted caution from families hoping for reliable medical oversight.

Food quality also came under scrutiny in a few reviews, with critiques mentioning limited nutritional value and freshness during dining services. Some residents expressed disappointment over temporary staffing arrangements during meals that detracted from an otherwise well-regarded experience at Rosewood. Yet amid these criticisms, other reviewers praised various activities offered and overall resident engagement levels, suggesting areas where residents can remain active both socially and physically.

Despite these areas needing improvement, many express gratitude for the overall atmosphere cultivated at Rosewood. Families highlight engaging community activities designed to keep residents busy while fostering connections amongst them?traits critical in maintaining mental agility as well as encouraging friendships among seniors who have moved away from their long-term homes. These factors significantly contribute toward making this community feel lively and vibrant according to observations from visitors during tours.

In conclusion, while individual experiences vary?some leaning heavily towards satisfaction while others raise noteworthy concerns?the overarching sentiment suggests that Rosewood provides a caring environment led by committed professionals like Shannon Tinsley who dedicate themselves to supporting families through transitions into new living situations. For those considering assisted living options in Flower Mound or surrounding areas, feedback indicates that visiting Rosewood could offer insights into its unique qualities compared with other facilities within reach?and perhaps lead one?s family toward finding comfort amidst change.

This part of Flower Mound, Texas offers a convenient and diverse range of amenities for those considering senior living. There are multiple pharmacies nearby, including Kroger Pharmacy and CVS Pharmacy, as well as various restaurants such as Local Pint and Chick-Fil-A. For medical needs, there are several physicians' offices in close proximity, including Pediatric and Family Physicians and Orthopedic Associates. Additionally, there are places of worship like Trietsch Memorial United Methodist Church and recreational options like Twin Coves Park. Hospital options include Medical Center of Lewisville and Methodist Southlake Hospital, providing easy access to healthcare services. Transportation is also easily accessible with terminals at Dallas Fort Worth International Airport just 10 miles away.

Pharmacies

• Kroger Pharmacy (0.5 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (1.4 miles)
• Walgreens (1.5 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.8 miles)

Restaurants

• Local Pint (0.6 miles)
• Fuzzy's Taco Shop (1.7 miles)
• McDonald's (1.9 miles)
• Taco Bell (1.9 miles)
• Chick-Fil-A (2 miles)
• Anamia's (2.1 miles)
• McDonald's (2.2 miles)

Physicians

• Pediatric and Family Physicians (0.7 miles)
• Orthopedic Associates (0.8 miles)
• Kids First Pediatrics (2.5 miles)
• Bartonville Family Medical (4.2 miles)
• Texas Digestive Disease Consultants: Southlake (7.7 miles)
• All-Star Orthopaedics (8 miles)
• Women's Centre (9.7 miles)

Places of Worship

• Trietsch Memorial United Methodist Church (1.9 miles)
• Gateway Church (7.2 miles)
• First Baptist Church at The Fields (8.4 miles)
• Ismaili Jamatkhana & Center (9.7 miles)

Theaters

• 0160 Amc Bar Highlands (2.4 miles)
• AMC DINE-IN Grapevine Mills 3 (5.4 miles)
• Cinemark (6.3 miles)
• Cinemark 14 (9.4 miles)

Parks

• Twin Coves Park (2.6 miles)
• Shadow Ridge Park (2.9 miles)
• Sommerset (9.8 miles)

Hospitals

• Medical Center of Lewisville (3.8 miles)
• Methodist Southlake Hospital (7.3 miles)
• Baylor Scott & White Hospital Medicine - Grapevine (7.6 miles)

Cafes

• Starbucks (8.1 miles)
• The Market (8.7 miles)

Transportation

• Trinity Mills Station (9.4 miles)
• Terminal B (9.6 miles)
• Terminal A (9.7 miles)
• American Airlines Admirals Club (9.7 miles)
• American Airlines Admirals Club (9.8 miles)
• DFW Apron (9.9 miles)
• Dallas Fort Worth International Airport (DFW) (10 miles)