The Crossings at Flower Mound

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Pros

• The Crossings provides excellent care and support for their residents, earning high recommendations from families.
• The facility is clean, well-maintained, and creates a welcoming, home-like atmosphere.
• The staff demonstrates professionalism, compassion, and understanding towards residents with Alzheimer’s and Dementia.
• Residents participate in engaging activities such as painting classes and live musical performances, enhancing their quality of life.
• Families appreciate the strong communication and support they receive from staff during the transition process for their loved ones.
• Many reviewers noted the friendly interactions between staff and residents, contributing to a nurturing environment.
• Overall, the community is seen as a commendable place that prioritizes resident well-being and fosters a family-like atmosphere.

Cons

• The staff at The Crossings seemed inexperienced, and there were concerns about their ability to provide consistent care due to a lack of longevity.
• There were very few residents at the facility, raising questions about the community's stability and atmosphere under new administration.
• The interaction between staff and residents felt lacking in compassion, empathy, and passion compared to other communities visited.
• One resident was left sitting idle for two hours with no planned activities, leading to concerns about resident engagement.
• While the tour experience was pleasant, nothing notably stood out about the community itself during the visit.
• Turnover among staff appeared to be high, which could impact consistency in care for residents.
• A previous resident mentioned unpleasant memories of the place and felt that some staff members were not friendly.
• The food served was considered poor by a former resident, detracting from their overall experience at the facility.
• Personal items belonging to a resident went missing in laundry services, indicating potential issues with property management.
• Despite initial positive impressions, one family member expressed disappointment regarding their loved one's experiences after moving out due to negative interactions with some staff members.

Review

The Crossings at Flower Mound has elicited a range of experiences from families considering assisted living for their loved ones. Overall, many reviewers expressed appreciation for the quality of care provided to residents, highlighting the staff’s commitment and professionalism. Several families indicated that they felt welcomed from the outset, appreciating the support and guidance received during the transition process. New administration and staffing were concerns for some; however, most recognized that the staff's attitude towards residents reflected genuine compassion and understanding.

During tours at The Crossings, potential residents noted a clean, inviting atmosphere with well-kept facilities. Families commented on the pleasant dining experience, mentioning that food quality seemed to surpass that of other communities they had visited. One reviewer specifically mentioned being introduced to articulate residents during lunch, praising their interactions while also contrasting this with less engaged staff responses. While most reviews highlighted positive staff interactions—pointing out how friendly and personable caregivers were—some visitors expressed concerns about a lack of familiarity among newer staff members due to recent changes in leadership.

Engagement in activities was another focal point for reviewers. Multiple families noted that The Crossings offered various engaging programs such as painting classes and musical performances that catered to residents’ emotional needs and cognitive stimulation. In contrast, one reviewer raised concerns about activities scheduled poorly or not happening frequently enough—as evidenced by an incident where a resident was left without stimulation for an extended period after lunch. This inconsistency raised flags regarding how proactively the community managed resident engagement post-activity.

For families who found success with The Crossings, it often felt like finding a “home run” in terms of placement for their loved ones. With trust established in the caregiving team’s capabilities—especially those trained in managing Alzheimer’s and Dementia—families shared feelings of security knowing their loved ones were receiving personalized care tailored to their unique needs. One family recounted how their mother moved into The Crossings needing substantial support but experienced notable improvement over time due to attentive care practices.

Conversely, there were mixed feelings among other reviewers regarding specific individual experiences within The Crossings community. Some families reported negative memories related to high turnover rates or poor-quality meals which impacted their perception of care quality despite earlier positive impressions during initial visits. These factors contributed to some dissatisfaction among former residents who did not receive consistent quality in service throughout their stays.

Nevertheless, numerous testimonials praised the overall environment as fostering a familial sense among residents and caregivers alike. Families appreciated thoughtful details such as nutritious meals served promptly in pleasant settings alongside well-organized medication administration overseen by on-site nursing staff. A nurturing ambiance coupled with meticulously maintained outdoor areas contributed positively to many families' decisions when choosing long-term care options within this community—a sentiment echoed across various locations cited by reviewers across Texas.

In conclusion, while reviews highlighted diverse experiences suggesting aspects could be improved upon—like consistency in staffing longevity or meal quality—the overarching sentiment remains favorable toward The Crossings at Flower Mound as a viable option for memory care. For those involved in selecting appropriate environments for loved ones facing challenges related to aging conditions such as Alzheimer's disease or Dementia, personal connections formed with empathetic staff members appear crucial components contributing significantly toward evaluating future placements within assisted living facilities like these.

This part of Flower Mound, Texas, offers a variety of amenities and services that cater to different needs. You will find several pharmacies nearby for convenience in accessing medications, as well as a selection of restaurants to enjoy meals out. There are also reputable physicians and hospitals within a reasonable distance for medical care. Parks provide opportunities for outdoor recreation, while places of worship offer spiritual fulfillment. The area also features theaters for entertainment options and cafes for socializing. Transportation options are available with proximity to Dallas Fort Worth International Airport and Trinity Mills Station. Overall, this part of Flower Mound provides a well-rounded living environment with essential facilities and conveniences close by for senior residents to enjoy.

Pharmacies

• Kroger Pharmacy (0.4 miles)
• CVS Pharmacy (0.9 miles)
• Walgreens (1 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.1 miles)

Restaurants

• Local Pint (0.4 miles)
• Taco Bell (1.5 miles)
• McDonald's (1.5 miles)
• Chick-Fil-A (1.7 miles)
• Anamia's (1.8 miles)
• Fuzzy's Taco Shop (2 miles)
• McDonald's (2.5 miles)

Physicians

• Pediatric and Family Physicians (1.2 miles)
• Orthopedic Associates (1.3 miles)
• Kids First Pediatrics (2.8 miles)
• Bartonville Family Medical (4.1 miles)
• Texas Digestive Disease Consultants: Southlake (7.2 miles)
• All-Star Orthopaedics (7.4 miles)
• Lighthouse Family Medicine (9.7 miles)

Parks

• Twin Coves Park (2 miles)
• Shadow Ridge Park (2.8 miles)

Places of Worship

• Trietsch Memorial United Methodist Church (2.4 miles)
• Gateway Church (6.6 miles)
• First Baptist Church at The Fields (8.8 miles)

Theaters

• 0160 Amc Bar Highlands (2.7 miles)
• AMC DINE-IN Grapevine Mills 3 (5.2 miles)
• Cinemark (6.6 miles)
• Cinemark 14 (9.7 miles)

Hospitals

• Medical Center of Lewisville (4.3 miles)
• Methodist Southlake Hospital (6.7 miles)
• Baylor Scott & White Hospital Medicine - Grapevine (7.1 miles)

Cafes

• Starbucks (7.6 miles)
• The Market (8.1 miles)

Transportation

• Terminal B (9.3 miles)
• Terminal A (9.4 miles)
• American Airlines Admirals Club (9.4 miles)
• American Airlines Admirals Club (9.5 miles)
• DFW Apron (9.5 miles)
• Trinity Mills Station (9.6 miles)
• Dallas Fort Worth International Airport (DFW) (9.7 miles)