Haven at Lewisville Lake

Pros

• Residents at Haven at Lewisville Lake enjoy a friendly and welcoming atmosphere, with people frequently getting together for various activities.
• The community offers a fantastic location with parks, walking paths, and convenient access to grocery stores and transportation services.
• Many residents appreciate the large and spacious apartments, which are clean and equipped with new appliances.
• The staff organizes enjoyable monthly outings, birthday parties, and engaging events that contribute to a vibrant community life.
• The presence of wheelchair-accessible features, such as push-button doors, is highly valued by residents with mobility challenges.
• Residents feel that transitioning management has positively impacted the community's care for its inhabitants.
• Activities like exercise classes led by a physical therapist foster health and connection among residents.
• Families of residents express gratitude for finding an energetic and fun environment at Haven for their loved ones.

Cons

• The price for living at Haven At Lewisville Lake is considered higher than it should be by some residents.
• Access for wheelchairs is limited, with little wheelchair access through the doors noted as a concern.
• One of the elevators has been broken for years, raising safety concerns about evacuation.
• Residents express dissatisfaction with the lack of food options, aside from the Friday happy hour.
• Communication issues between management and residents have been highlighted, leading to frustration among tenants.
• The new manager reportedly does not adhere to an open-door policy, appearing disengaged during conversations with residents.
• Maintenance requests are often delayed or neglected, causing dissatisfaction among multiple residents.
• There are concerns about resident safety due to a lack of surveillance cameras on the floors to monitor incidents like doorbell ringing at night.
• Some residents feel overlooked and treated as if they are just another number rather than valued individuals within the community.

Review

Haven at Lewisville Lake presents a mixed bag of experiences from its residents, showcasing a community that is vibrant and sociable, yet grappling with management issues and maintenance concerns. Many residents appreciate the friendly atmosphere cultivated by both the staff and fellow community members. With regular activities such as game nights, social hours, and monthly outings, the communal spirit thrives within Haven. The walking trails and proximity to parks further enhance the living experience for those who enjoy outdoor activities. For pet owners, the community offers ample space for their dogs to enjoy walks; however, many agree that establishing a fenced area for off-leash play would improve this aspect significantly.

Residents particularly appreciate the spaciousness of their apartments, which come equipped with new appliances and balconies that allow for personal enjoyment of the view outside. This living arrangement has proven to be particularly beneficial not only for independent residents but also for those with mobility challenges; several reviews highlighted the presence of push-button handicapped doors as a significant convenience for wheelchair users. Monthly birthday parties and exercise classes led by a physical therapist add an element of fun while contributing to residents' physical well-being.

However, despite these positive aspects, several reviews reveal dissatisfaction stemming from management changes and communication challenges. After new management took over recently, some long-time residents expressed doubts about whether they were truly being heard or respected by staff members. Reports emerged describing a lack of effective communication between management personnel and residents; one reviewer pointed out how interaction felt impersonal and dismissive when engaging with managers who seemed more focused on their computer screens than on addressing resident concerns directly.

Maintenance has emerged as another sore point among some residents. Complaints regarding delayed responses to service requests have surfaced repeatedly. One resident recounted how her list of maintenance issues went unaddressed for two weeks post-submission, leading her to involve higher-level management before seeing any action taken at all. This delay in service seems to detract from what could otherwise be viewed as an accommodating environment if it weren't marred by these operational shortfalls.

Some visitors' accounts indicate serious gaps in security measures within Haven at Lewisville Lake; one resident mentioned unsettling incidents concerning uninvited doorbell rings at night without any means to investigate or deter them due to the absence of surveillance cameras throughout the floors. Not only does this create anxiety among vulnerable seniors living there—especially given growing concerns about safety in residential communities—but it also signifies deeper systemic problems regarding oversight within this establishment.

In conclusion, while Haven at Lewisville Lake displays commendable qualities like friendly staff interactions, active social calendars, spacious apartments ideal for independence or assisted living needs, it faces substantial obstacles concerning communication breakdowns between management and its residents and inadequate responsiveness in maintaining safe conditions within its premises. These factors can influence potential newcomers looking into this community as they weigh both its upbeat atmosphere against unresolved grievances that paint a more complex picture than perhaps initially apparent.

This part of Lewisville, Texas is a convenient and vibrant area that offers a variety of amenities within close proximity. With several pharmacies, hospitals, and physicians' offices nearby, seniors can easily access healthcare services. Additionally, there are plenty of places of worship for spiritual fulfillment. The diverse restaurant options cater to different tastes, while the theaters provide entertainment opportunities. Parks like Shadow Ridge Park and Twin Coves Park offer green spaces for recreation and relaxation. Public transportation at Trinity Mills Station makes getting around easy, and cafes like Starbucks and Panera Bread provide cozy spots to relax or socialize. Overall, this area offers convenience, entertainment options, and opportunities for socializing, making it a great choice for senior living in Lewisville.

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.1 miles)
• Kroger Pharmacy (2.6 miles)
• CVS Pharmacy (3 miles)

Hospitals

• Medical Center of Lewisville (1.8 miles)
• Baylor Scott & White Hospital Medicine - Grapevine (9 miles)
• Methodist Southlake Hospital (9.3 miles)

Places of Worship

• Trietsch Memorial United Methodist Church (2 miles)
• First Baptist Church at The Fields (6.4 miles)
• Ismaili Jamatkhana & Center (8.3 miles)
• Gateway Church (9 miles)

Restaurants

• Cracker Barrel (2.3 miles)
• Local Pint (2.7 miles)
• Fuzzy's Taco Shop (2.7 miles)
• T's Bar and Grill (3.1 miles)
• McDonald's (3.2 miles)
• McDonald's (3.3 miles)
• Rack & Tap Sports Bar & Grill (3.4 miles)

Physicians

• Pediatric and Family Physicians (2.3 miles)
• Orthopedic Associates (2.3 miles)
• Kids First Pediatrics (3.1 miles)
• Bartonville Family Medical (5.9 miles)
• Family Medicine Associates of Texas (8.7 miles)
• Texas Health Family Care (9 miles)
• Texas Digestive Disease Consultants: Southlake (9.3 miles)

Theaters

• 0160 Amc Bar Highlands (3.3 miles)
• Cinemark (5.1 miles)
• AMC DINE-IN Grapevine Mills 3 (6.1 miles)
• Cinemark 14 (9.2 miles)

Parks

• Shadow Ridge Park (3.7 miles)
• Twin Coves Park (4.9 miles)
• Sommerset (7.5 miles)
• Shoreline Trail & Dog Run (8.3 miles)

Transportation

• Trinity Mills Station (8.1 miles)

Cafes

• Starbucks (8.4 miles)
• Panera Bread (9.2 miles)
• Starbucks (9.4 miles)