Information last verified:
3315 Cross Timbers Road, Flower Mound, TX 75028
For more information about senior living options: (844) 490-3973
The staff are compassionate, attentive, and professional. The facility is clean, welcoming, and well-maintained. Bill and Gina go above and beyond to assist families and coordinate care. Residents feel valued, safe, and cared for, with personalized attention. The activities directors create a lively, engaging community with plenty of outings. The nursing and rehab teams provide high-quality care and support recovery. Families appreciate clear communication and ongoing updates. The administration and admissions staff are friendly and helpful. The atmosphere is like a family, with caring, friendly, and dedicated staff. The facility is highly regarded as a top choice for skilled nursing and long-term care.
They labeled Cross Timbers a terrible place, noting bad smells and poorly trained staff. The weekend nurses and aides were described as having an attitude and unprofessional behavior. The facility smelled horribly and the staff were mostly rude. Aides mocked, mimicked, and laughed at a patient with dementia. The food was described as prison-style and disgusting. Beds were old and rooms were small, with patients double-stacked. Call lights were ignored and responses were hours later. They dumped a patient at the ER, leaving them alone and terrified.Cross Timbers Rehabilitation and Healthcare Center in Flower Mound is best suited for families seeking a skilled-nursing and rehab environment where hands-on, compassionate care is backed by an active, engaging campus. The community tends to win trust from families who want thorough rehabilitation after surgery or stroke, steady nursing attention, and a strong emphasis on social activities and meaningful daily routines. When admission is handled well, several families report relief in the decision-making process and confidence that a loved one will be treated with genuine care and professional rigor. The strongest value lies in the team-driven approach to recovery, with clear praise for the rehab staff, nursing leadership, and admissions guidance that helps families navigate complex care pathways.
Alternatives are worth considering for families with different priorities or experiences. If cleanliness and a consistently pristine environment are non-negotiable, if there is a heightened sensitivity to staffing consistency or to how medications and wound care are managed, or if administrative and billing transparency is non-negotiable, other options may better align with expectations. Those seeking a purely memory-care-focused setting or a quieter, smaller-scale atmosphere may also want to explore facilities that specialize in those models. In short, this community earns strong marks for clinical care and activity programming, but it may not be the best fit for families who require a flawless operational track record in every domain.
The core strengths, robust rehab services, attentive clinicians, and a lively, person-centered culture, tend to offset several notable concerns. Families repeatedly highlight the depth of the therapy team, the practical nursing care, and the willingness of leaders like Bill and Wanda to coordinate logistics and coordinate with insurers. The facility’s cleanliness, the welcoming atmosphere, and the breadth of activities contribute to a sense of home and normalcy that can accelerate recovery and improve mood. The ability to tailor care plans, maintain regular communication, and keep residents engaged with daily events is a decisive advantage when a loved one is navigating post-acute recovery or long-term support. These positives often translate into tangible improvements and a smoother discharge or transition back to daily life.
Nevertheless, several recurring cautions deserve serious weight. Some reviews describe odors or cleanliness lapses and aging infrastructure that detract from the otherwise strong impression. Others report inconsistent staffing or occasional communication gaps that can delay responses to call lights or medical needs. Medication management, wound care, and insulin administration have been cited as areas where care did not meet expectations in certain stays, and a few families recount experiences that strained trust around reliability and safety. Administrative friction, including a notable billing dispute or extended claim issues, also appears in a subset of experiences, coloring perceptions even when direct patient care is solid. While these concerns may not emerge in every stay, they establish a realistic risk profile that caregivers must assess.
For families deciding where to place a loved one, the practical path is decisive. Schedule a full tour focused on the specific care needs, request to speak with the director of nursing and the wound-care team, and observe a therapy session to gauge pace and attentiveness. Ask pointed questions about staffing ratios on day and night shifts, response times to call bells, and how care plans are updated and communicated. Probe the memory-care capabilities if dementia care is needed, and verify transparency around any billing matters, including how extensions or insurance requirements are handled. If the response centers on collaboration, availability, and a demonstrable commitment to responsiveness and safety, Cross Timbers stands out as a compelling choice. If these benchmarks reveal gaps, alternatives may offer more predictable operations and a different care philosophy.
Bottom line: Cross Timbers Rehabilitation and Healthcare Center is a strong option for families prioritizing skilled rehabilitation, compassionate care, and an active, engaging resident life in Flower Mound. The facility earns credibility through its clinical teams, leadership accessibility, and a culture that frequently makes families feel supported and involved. Yet it is not a flawless choice for every situation. Cleanliness concerns, occasional staffing and communication hiccups, and administrative disputes can temper otherwise positive impressions. The facility aligns well with families who can actively participate in care decisions, value a warm, community-oriented environment, and are prepared to do due diligence to ensure consistency of care. For those who require near-flawless operations or have had negative experiences with the administrative side of care, exploration of alternatives remains prudent.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas-Fort Worth International (10 miles away) Dallas Love (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Cross Timbers Rehabilitation And Healthcare Center in Flower Mound, TX is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community is equipped with a beauty salon where residents can pamper themselves, and cable or satellite TV to keep them entertained. Additionally, there is community-operated transportation available for outings and appointments.
For those who enjoy technology, there is a computer center with internet access, as well as Wi-Fi/high-speed internet throughout the facility. Residents can also enjoy delicious meals in the dining room with restaurant-style dining options. Housekeeping services ensure that the living spaces are always clean and tidy.
Residents can stay physically active in the fitness room or enjoy indoor gaming in the gaming room. For those who prefer outdoor activities, there is a beautiful garden and outdoor space to relax and socialize. A small library provides opportunities for reading and relaxation.
The Cross Timbers Rehabilitation And Healthcare Center also offers move-in coordination assistance to make transitioning into the community seamless. Private bathrooms provide convenience and privacy for residents, while transportation arrangements are available for non-medical purposes as well as doctors' appointments.
When it comes to care services, this community has 24-hour call systems and supervision to ensure residents' safety around the clock. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents take their medication accurately, while special dietary restrictions are accommodated.
Residents can participate in various activities including fitness programs, planned day trips, and resident-run activities. There are also scheduled daily activities to keep residents engaged and entertained. In addition to nearby parks where residents can enjoy nature walks or picnics, there are numerous pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby for convenient access to essential services.
Overall, the Cross Timbers Rehabilitation And Healthcare Center offers a comfortable and engaging assisted living community for seniors in Flower Mound, TX.
Cross Timbers Rehabilitation And Healthcare Center is located at 3315 Cross Timbers Road, Flower Mound, TX 75028 in Tarrant County, Texas
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