Riverwalk Flat

Pros

• The staff are described as very helpful, friendly, and professional.
• Maintenance requests are handled promptly and effectively.
• Troy is repeatedly praised for fast, thorough, and friendly service.
• Tiana is described as fabulous and knowledgeable, making residents want to move there.
• The community is vibrant with frequent activities and happy hours that residents enjoy.
• The grounds and landscaping are well-maintained and beautiful.
• Office staff are wonderful at getting the job done and making the community feel welcoming.
• Residents feel valued and well cared for by the RiverWalk Flats team.
• The amenities, including the pool, gym, and putting green, are excellent.
• RiverWalk Flats is described as a great place to live with friendly residents and staff.

Cons

• The resident notes that the garage door still makes noise going up and down, though it is much better now.
• They worry about prices rising and fear that if it continues, everyone will have million-dollar apartments.

Review

RiverWalk Flats comes across in these comments as a vibrant, welcoming community where residents feel cared for, entertained, and well-served. Across numerous posts, people emphasize a lively atmosphere with plenty of happenings, a strong sense of community, and a staff that goes above and beyond - even on busy days. One resident notes that staff were especially helpful on a busy day and that work was completed as fast as possible, underscoring a culture of responsive service. Another expresses relief and gratitude after a maintenance visit that resolved a toilet issue, highlighting both efficiency and a friendly tone from the team.

Maintenance and service are consistently described as prompt and courteous. Several residents report that repairs are completed quickly, often within 24 hours, and that concerns are addressed with care and professionalism. For instance, fixes to light fixtures arrive promptly, and a layered repair job was handled efficiently by the same technician, who stayed with multiple tasks until all were satisfactorily completed. There are dedicated showcases of exceptional problem-solving, such as troubleshooting a fridge filter issue and a series of fixes to plumbing and drainage around the bathroom and kitchen - each time with a quick follow-up to ensure everything remained in good working order. Even when a problem is not completely resolved on the first try, residents appreciate the persistence and thoroughness of the maintenance team.

The people at RiverWalk Flats - the staff and the residents - create a warm, welcoming culture. In many reviews, the office team and maintenance crew are described as friendly, professional, and genuinely helpful. Names that recur include Troy, Tiana, Michelle, and a broader group of office staff who are praised for their attentiveness, information, and willingness to go the extra mile. Tour experiences are highlighted as standout moments, with Tiana described as personable, knowledgeable, and enthusiastic about all the amenities. New residents are welcomed with clear guidance and a ready-to-answer approach, helping them feel at home even before they move in. Residents also celebrate the sense of community among neighbors, with many noting that residents themselves are friendly and supportive.

Amenities and on-site activities are major selling points. The property offers a rich array of options: a well-equipped gym, a pool, a putting green, and opportunities for games, movies, workouts, or simply relaxing by the water. There's a strong social calendar, including regular happy hours on Tuesdays and Thursdays with snacks, drinks, and often live entertainment, plus lunches and other gatherings during the week. The grounds and landscaping are frequently praised as beautiful and well-maintained, with tidy courtyards and attention to exterior details like cutting back ground cover. The overall environment feels lively and well cared-for, making it easy for residents to enjoy both the facilities and the company of others.

Move-in experiences and long-term satisfaction shine through in several testimonials. One resident was so impressed by RiverWalk Flats that they chose to move in, and others express confident plans to stay long-term, noting there's a strong sense of community and ongoing activity that keeps life interesting. A recurring sentiment is that management and staff consistently deliver a high level of service, which in turn makes residents feel valued and understood. Even in reviews where concerns about future price increases surface, the overall tone remains upbeat and optimistic - residents acknowledge the potential for higher costs but still describe RiverWalk Flats as offering everything they need, with the hope that the community will continue to improve and remain affordable.

Overall, the resident feedback paints RiverWalk Flats as a dynamic, well-managed, and caring living environment. The combination of quick, reliable maintenance; friendly, proactive staff; extensive amenities; and a welcoming community creates a sense of pride in the housing and a desire to remain part of the RiverWalk family. Individuals repeatedly call out specific staff members for praise, particularly Troy, whose work on several issues - from plumbing to air conditioning - has left a lasting impression. Across the board, residents celebrate the balance of comfortable living, active social life, and dependable service, making RiverWalk Flats feel like a truly special place to call home.

Located in Flower Mound, Texas, this area offers a variety of amenities that may appeal to seniors looking for a peaceful and convenient place to live. With several pediatric and family physicians nearby, residents can easily access medical care. Additionally, there are multiple pharmacies for medication needs and restaurants for dining out. Places of worship provide spiritual support, while theaters offer entertainment options. Outdoor enthusiasts can enjoy parks like Twin Coves Park and Shadow Ridge Park. For more serious medical needs, hospitals such as Medical Center of Lewisville are within a short drive. Overall, this area provides a well-rounded community with access to essential services and recreational opportunities for seniors seeking a comfortable living environment.

Physicians

• Pediatric and Family Physicians (0.3 miles)
• Orthopedic Associates (0.4 miles)
• Kids First Pediatrics (2 miles)
• Bartonville Family Medical (4 miles)
• Texas Digestive Disease Consultants: Southlake (8.2 miles)
• All-Star Orthopaedics (8.4 miles)
• Women's Centre (9.2 miles)

Pharmacies

• Kroger Pharmacy (1 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.5 miles)
• Walgreens (1.5 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.8 miles)

Restaurants

• Local Pint (1.1 miles)
• Fuzzy's Taco Shop (1.2 miles)
• McDonald's (1.8 miles)
• McDonald's (2.4 miles)
• Taco Bell (2.4 miles)
• Chick-Fil-A (2.5 miles)
• Anamia's (2.6 miles)

Places of Worship

• Trietsch Memorial United Methodist Church (1.4 miles)
• Gateway Church (7.6 miles)
• First Baptist Church at The Fields (8.4 miles)
• Ismaili Jamatkhana & Center (9.9 miles)

Theaters

• 0160 Amc Bar Highlands (2 miles)
• AMC DINE-IN Grapevine Mills 3 (5.9 miles)
• Cinemark (6.5 miles)
• Cinemark 14 (8.9 miles)

Parks

• Twin Coves Park (3 miles)
• Shadow Ridge Park (3.3 miles)
• Sommerset (9.5 miles)

Hospitals

• Medical Center of Lewisville (3.8 miles)
• Methodist Southlake Hospital (7.7 miles)
• Baylor Scott & White Hospital Medicine - Grapevine (8.1 miles)

Cafes

• Starbucks (8.6 miles)
• The Market (9 miles)

Transportation

• Trinity Mills Station (9.6 miles)