Riverwalk Flat in Flower Mound, TX

Pros

• The staff are very helpful on busy days and complete work quickly.
• Troy is great and consistently resolves issues promptly.
• The service is excellent, fast, and polite.
• Maintenance fixes issues quickly, often within 24 hours.
• Bradley is fast, efficient, and friendly.
• The grounds and landscaping are well-maintained and attractive.
• The office staff are wonderful at getting the job done and make it a warm place to live.
• There are lots of activities and friendly people; it's a great place to live.
• Maintenance and management are reliable, with friendly, professional service.
• RiverWalk Flats offers everything residents need or want.
• Tiana is fabulous and makes people want to move here.
• The community is welcoming, caring, and active, with staff that feel like family.

Cons

• A reviewer expresses concern for resident safety, worrying that elderly residents could fall and suffer severe injuries due to inadequate grab bars and safety measures.
• The building manager's alleged lack of concern and follow-up after a serious injury is described as uncaring and potentially grounds for termination.
• The renter notes a hefty rent increase and states they will not renew their lease.
• The continental breakfast is described as no longer worthwhile, with the crowd dwindling.
• A resident recounts a fractured rib and lengthy hospital stay with substantial out-of-pocket costs, signaling serious harm and financial burden.
• The courtyard is lamented as deteriorating, with dead trees, a dead stump, and bare, muddy areas.
• A resident complains about wind chimes that clang and bang 24 hours a day, causing a persistent disturbance.

Review

Riverwalk Flats is best suited for active, socially inclined seniors who want a vibrant, self-directed living environment with strong on-site support. The community excels for residents who crave daily stimulation and companionship - think a lively calendar of happy hours, classes, workouts, movies, and on-site amenities like a gym, pool, and putting green. It rewards independence with a strong sense of belonging, where staff and neighbors form a supportive network that makes daily life feel routine, enjoyable, and connected. For families, this translates into a reassuring atmosphere where issues are addressed promptly and residents are not left to navigate concerns alone.

But there are clear reasons some families should look at alternatives. The most consequential caveat concerns safety and escalation of care. While the majority of feedback highlights responsive maintenance and attentive staff, a persistent thread centers on grab-bar installation and fall risk management. One resident describes a serious injury from a bathroom fall and a prolonged delay in implementing needed safety upgrades, raising legitimate questions about how aggressively safety items are prioritized and completed. For anyone prioritizing stringent safety assurances or needing skilled nursing support on-site, independence-focused Riverwalk Flats may not measure up to a higher-acuity option.

The strongest positives - the swift maintenance responsiveness, friendly and capable staff, and the broad, well-utilized amenity package - more than justify the daily living experience. Maintenance issues are consistently described as resolved quickly, often within the same day, with technicians who are competent, courteous, and persistent until the problem is solved. Residents repeatedly praise a staff culture that feels warm and competent, from office teams to maintenance crews and the concierge, creating trust and reducing everyday friction. The social fabric also stands out: residents regularly cite meaningful friendships, welcoming neighbors, and an ecosystem of activities that makes participation easy and appealing rather than burdensome.

Those same positives, however, don't erase the key red flags. The safety concerns, especially around grab bars and fall prevention, loom large for any family weighing long-term residency. The incident reports and follow-up gaps described by residents indicate a potential pattern where safety needs might be under-prioritized or delayed, even when acknowledged. Rent dynamics also deserve scrutiny; there are remarks about price increases that could pressure budgets over time, particularly for residents on fixed incomes or those nearing renewal windows. These factors can shift the equation from a carefree, activity-rich life to a more budget-sensitive and safety-conscious calculation.

A few additional practical irritants appear in the mix but are generally manageable in context. Courtyard landscaping and common-area upkeep have seen criticism, suggesting a potential drift from the pristine appearance some residents initially loved. A few program elements - like breakfast offerings or transportation logistics on shopping days - have shown variability, signaling that the experience can feel uneven at times. For families, these nuances matter less than safety and affordability, yet they signal where the leadership could invest to sustain overall satisfaction and guard against erosion of the community's already strong appeal.

In the end, Riverwalk Flats stands out as a high-quality option for seniors who prize a social, activity-rich lifestyle with responsive, personable staff and robust on-site services. It delivers a compelling value for independence-minded residents who want early access to amenities, a tight-knit resident community, and dependable maintenance support. Caution is warranted for those with higher medical or safety needs, or for households where budget stability is a priority and rent volatility is a concern. Prospective buyers should demand a candid safety review, a clear plan for any needed modifications, and concrete expectations about transport, meals, and calendar consistency before committing.

Located in Flower Mound, Texas, this area offers a variety of amenities that may appeal to seniors looking for a peaceful and convenient place to live. With several pediatric and family physicians nearby, residents can easily access medical care. Additionally, there are multiple pharmacies for medication needs and restaurants for dining out. Places of worship provide spiritual support, while theaters offer entertainment options. Outdoor enthusiasts can enjoy parks like Twin Coves Park and Shadow Ridge Park. For more serious medical needs, hospitals such as Medical Center of Lewisville are within a short drive. Overall, this area provides a well-rounded community with access to essential services and recreational opportunities for seniors seeking a comfortable living environment.

Physicians

• Pediatric and Family Physicians (0.3 miles)
• Orthopedic Associates (0.4 miles)
• Kids First Pediatrics (2 miles)
• Bartonville Family Medical (4 miles)
• Texas Digestive Disease Consultants: Southlake (8.2 miles)
• All-Star Orthopaedics (8.4 miles)
• Women's Centre (9.2 miles)

Pharmacies

• Kroger Pharmacy (1 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.5 miles)
• Walgreens (1.5 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.8 miles)

Restaurants

• Local Pint (1.1 miles)
• Fuzzy's Taco Shop (1.2 miles)
• McDonald's (1.8 miles)
• McDonald's (2.4 miles)
• Taco Bell (2.4 miles)
• Chick-Fil-A (2.5 miles)
• Anamia's (2.6 miles)

Places of Worship

• Trietsch Memorial United Methodist Church (1.4 miles)
• Gateway Church (7.6 miles)
• First Baptist Church at The Fields (8.4 miles)
• Ismaili Jamatkhana & Center (9.9 miles)

Theaters

• 0160 Amc Bar Highlands (2 miles)
• AMC DINE-IN Grapevine Mills 3 (5.9 miles)
• Cinemark (6.5 miles)
• Cinemark 14 (8.9 miles)

Parks

• Twin Coves Park (3 miles)
• Shadow Ridge Park (3.3 miles)
• Sommerset (9.5 miles)

Hospitals

• Medical Center of Lewisville (3.8 miles)
• Methodist Southlake Hospital (7.7 miles)
• Baylor Scott & White Hospital Medicine - Grapevine (8.1 miles)

Cafes

• Starbucks (8.6 miles)
• The Market (9 miles)

Transportation

• Trinity Mills Station (9.6 miles)