American House Kingsport

Pros

• The staff at American House Kingsport is described as friendly, helpful, and genuinely caring towards residents.
• The facility is praised for its cleanliness and pleasant decor, creating a welcoming environment.
• Residents enjoy fresh daily meals that cater to individual needs, contributing to high satisfaction with the dining experience.
• Families appreciate the variety of activities offered, enhancing the overall living experience for their loved ones.
• Many reviewers note improvements in their loved ones' happiness and health since moving to American House Kingsport.
• The community is recognized for being safe and secure, particularly within the memory care unit.
• Positive experiences during tours highlight thoroughness and attentiveness from the staff in answering questions and showcasing the facility.

Cons

• The food was not impressive, and the dining experience did not meet expectations.
• There was a lack of activities and encouragement for residents to mingle with others.
• Concerns were raised about security within the facility.
• Laundry management was poor, resulting in lost clothing items despite labeling them.
• Staffing issues led to inadequate care, with reports of residents appearing unkempt and depressed.
• Frequent changes in leadership resulted in inconsistent quality of service and management practices.
• The facility appeared to prioritize corporate goals over patient care, impacting overall resident satisfaction.
• Although some residents enjoyed their stay, there were complaints about the level of attention provided by caregivers in memory care units.

Review

American House Kingsport has garnered a mix of reviews from families and residents, reflecting both positive experiences and notable concerns. For many, the transition to American House has been a blessed relief compared to previous facilities, with several reviewers commending the friendly staff, clean environment, and overall pleasant atmosphere of the community. The facility's interior is often described as lovely and well-maintained, with fresh aromas that contribute to a welcoming ambiance. Families have expressed satisfaction with their loved ones' happiness at American House, citing attentive care and responsive staff. One reviewer highlights how their family member appears healthier than before moving in, indicating that the staff’s efforts have made a significant difference in residents’ well-being.

However, not all experiences have been favorable. Some reviewers pointed out hidden costs associated with transferring to this facility that were not disclosed during enrollment. Concerns about food quality surfaced frequently; while some residents enjoyed freshly prepared meals tailored to individual preferences, others found the dining experience lacking in variety and taste. Critics argue that the provision for activities is minimal or even nonexistent for certain individuals, particularly those who may require more encouragement to mingle with others. Observations made by families suggest that greater effort could be directed toward fostering social interactions among residents.

In terms of memory care services offered at American House Kingsport, opinions vary significantly. While many praise the level of care provided by dedicated staff members who genuinely seem invested in residents’ welfare, some family members express concern over staffing shortages that hinder consistent oversight within memory units. In particular, one reviewer noted instances where caregivers were not present in common areas during critical times for resident supervision. These gaps raise serious questions regarding safety and support for those with advanced dementia or other substantial cognitive impairments.

The management of laundry services has also come under scrutiny; numerous reports indicated persistent issues related to lost clothing items despite labeling. Moreover, although check-in procedures are meant to occur every two hours for resident monitoring purposes, inconsistencies in these protocols were reported as contributing factors toward decreasing care quality perceptions among family members. Reviewers have called attention to these areas needing improvement while still highlighting an overall satisfactory experience at American House.

On a positive note, several comments emphasized the warm nature of everyday caregiving staff who often engage creatively with families through technology like Facetime if they cannot be present physically. Additionally, certain reviews underlined successful special events held at American House Kingsport—such as culturally themed luncheons—which help create an enriched community experience designed to engage both residents and their families alike.

Another recurring theme was feedback on recent management changes impacting the overall service quality at American House Kingsport. Whilst there has been instability due to multiple executive director transitions over two years leading up until now—resulting in disruptions affecting resident care—it appears promising progress is being made under current leadership committed to enhancing operational effectiveness based on feedback received from both residents and relatives alike.

In conclusion, while American House Kingsport demonstrates various strengths—such as caring staff members dedicated primarily towards ensuring health outcomes—and reflects potential through improved leadership dynamics moving forward alongside resident-centered initiatives aimed at enhancing engagement opportunities; it also faces key challenges requiring urgent attention regarding consistency in staff availability across all facets coupled with proper communication concerning pricing structures before prospective residents make decisions about relocating into this community setting.

This part of Kingsport, Tennessee offers a convenient and diverse range of amenities for senior living. With multiple restaurants nearby such as Wendy's, Subway, and Barberitos, seniors have plenty of dining options to choose from. In terms of healthcare, there are several physicians' offices and pharmacies in close proximity, including Family Footcare and CVS Pharmacy. Additionally, the presence of hospitals like Wellmont Holston Valley Medical Center ensures easy access to medical facilities when needed. For recreational activities, parks like Domtar Park and Borden Park provide opportunities for outdoor enjoyment. Overall, the area boasts a mix of essential services that cater to the needs of seniors looking for a comfortable and convenient living environment in Kingsport.

Restaurants

• Wendy's (0.4 miles)
• Subway (0.6 miles)
• Kingsport Aquatic Center (0.9 miles)
• Barberitos (1 miles)
• Burger King (1.1 miles)
• Pal's Sudden Service (1.1 miles)
• McDonald's (1.1 miles)

Physicians

• Family Footcare (0.4 miles)
• Yallourakis Stephen J MD DDS (0.5 miles)
• HMG Urgent Care at Medical Plaza (0.5 miles)
• Seasons At Kingsport (0.5 miles)
• Wellmont Medical Associates-Church Hill (0.6 miles)
• HMG General Surgery (0.6 miles)
• Clinch Field Family Medicine (0.6 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.8 miles)
• Berry's Pharmacy (1.1 miles)
• Walgreens (1.1 miles)
• Premier Pharmacy (2.4 miles)
• Kroger Pharmacy (2.6 miles)
• Walgreens (3 miles)

Hospitals

• Wellmont Health System (0.7 miles)
• Wellmont Holston Valley Medical Center (0.8 miles)
• Fresenius Medical Care (2.3 miles)
• Kingsport Day Surgery (2.5 miles)
• Indian Path Hospital (2.6 miles)
• Indian Path Pavilion (2.6 miles)

Parks

• Domtar Park (1.8 miles)
• Borden Park (2.4 miles)

Cafes

• Panera Bread (2.6 miles)
• Starbucks (2.6 miles)

Places of Worship

• Greenvale Baptist Church (3.5 miles)