2035 Stonebrook Pl, Kingsport, TN 37660
For more information about senior living options: (844) 490-3973
The staff at Orchard View Post-Acute and Rehabilitation Center are described as really nice, helpful, and courteous. The facility is noted for being decently clean and well-managed. The food served at the center is generally considered good by the reviewers. Patients have access to private rooms, which contributes positively to their experience. Reviewers express satisfaction with their overall experience and interactions with the staff.
The facility is very understaffed, leading to mixed messages when asking questions. There is no phone in the patient's room for communication. The response time for various needs is slower than desired. One resident's bed has not been operational, causing mobility issues. The food has not been enjoyed by one resident, despite being healthy enough. More direct medical attention and physical therapy are needed for better care.Orchard View Post-Acute and Rehabilitation Center has received a range of reviews that reflect both positive experiences and areas for improvement in the care provided to residents. Common themes emerge from feedback, particularly regarding the staff, the cleanliness of the facility, food quality, communication challenges, and specific issues related to patient care.
Overall, many reviewers have praised the staff at Orchard View for their courteousness and helpfulness. Interactions with employees seem to leave a good impression on families visiting their loved ones in the center. The consistency in praise suggests that despite any operational challenges, staff members are genuinely committed to providing support and assistance whenever they can. For family members seeking reassurance about their loved one's care, these positive interactions help to foster trust in the environment.
In terms of cleanliness, several reviewers noted that the facility appears to be well-maintained. The emphasis on hygiene is particularly important in rehabilitation centers where residents may have varying degrees of mobility and health conditions that necessitate a clean living space. Residents are generally satisfied with their rooms being decently clean; however, some have expressed concerns about understaffing affecting not only speedier responses but also overall resident experience.
The quality of food served at Orchard View has been met with mixed reactions. While some visitors find the food satisfactory or even good on most days, others suggest that there is room for improvement based on individual experiences. It can be challenging to accommodate diverse dietary preferences and nutritional needs across various patients; thus management might benefit from seeking direct feedback from residents regarding meal options.
Communication appears to be one of the principal pain points for families interacting with Orchard View’s staff. Reviewers have reported receiving inconsistent messages when asking questions or seeking clarification about care protocols and procedures. This lack of clear communication can lead to frustrations during what is already a stressful time for families managing their loved one’s healthcare needs. It would be beneficial for management to implement more streamlined communication practices among staff members as well as between staff and family members.
Moreover, specific patient care issues highlight critical areas where improvements could significantly enhance resident comfort and satisfaction levels. For example, one reviewer pointed out that a particular patient had difficulties with her bed’s functionality over multiple days—this situation emphasizes the importance of regular equipment maintenance within rehabilitation facilities. Additionally, suggestions were made regarding increasing medical attention and physical therapy access for long-term residents like those in need of ongoing rehabilitation services.
While many aspects such as cleanliness and supportive staff contribute positively to residents' experiences at Orchard View Post-Acute and Rehabilitation Center, it remains essential for both adminstrative teams and clinical providers alike to address gaps in communication practices along with ensuring responsive medical interventions tailored specifically to individual resident needs. Prioritizing these areas stands crucial not only in enhancing current lives but also promoting brighter rehabilitative experiences moving forward—providing peace of mind for both residents as well as their families engaged through this journey together.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tri-Cities Regional (9 miles away)
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.Orchard View Post-Acute and Rehabilitation Center in Kingsport, TN is a premier assisted living community that offers a comfortable and vibrant atmosphere for its residents. With a range of amenities and convenient locations nearby, this community ensures that its residents have access to everything they need.
One of the standout features of Orchard View is its dedication to providing engaging activities for its residents. The community boasts an array of on-site activities that cater to various interests and preferences. These activities are designed to promote socialization, mental stimulation, and overall well-being among the residents.
The facility itself is well-equipped with modern comforts such as air-conditioning, ensuring a pleasant and comfortable environment year-round. Residents also have access to indoor common areas where they can relax, socialize, or participate in group activities. Additionally, there are outdoor common areas where residents can enjoy fresh air and take in the picturesque surroundings.
For those who appreciate aesthetics and personal care, Orchard View offers an on-site beautician who provides professional grooming services. This ensures that residents always feel their best and maintain their desired appearance.
Convenience is another key aspect of Orchard View's appeal. With Wi-Fi/high-speed internet available throughout the community, residents can easily stay connected with loved ones or pursue their online interests. Furthermore, there are two cafes nearby for those seeking a quick bite or a place to socialize with friends.
The community's proximity to parks allows residents to enjoy nature walks or engage in outdoor recreational activities surrounded by tranquility. Additionally, having 11 pharmacies nearby ensures that medication needs are readily met, while the presence of 44 physicians nearby gives residents access to top-notch medical care within close reach.
Having 35 restaurants nearby means that residents have plenty of dining options without having to travel far from the community. This variety allows them to indulge in different cuisines or explore new culinary experiences regularly.
Lastly, Orchard View's location near six hospitals provides peace of mind to residents and their families, knowing that healthcare services are readily available in the event of an emergency or medical need.
Overall, Orchard View Post-Acute and Rehabilitation Center combines a comfortable living environment with engaging activities, convenient amenities, and a prime location to create an exceptional assisted living community for its residents.
Orchard View Post-Acute and Rehabilitation Center is located at 2035 Stonebrook Pl, Kingsport, TN 37660 in Sullivan County, Tennessee
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