Orchard View Post-Acute and Rehabilitation Center is a nursing home community in Kingsport, TN.
Information last verified:
2035 Stonebrook Pl, Kingsport, TN 37660
For more information about senior living options: (866) 208-4318
Several residents describe staffing shortages that affected day-to-day care.
Multiple reviews call out short staffing, including reports of being short staffed during a stay for rehabilitation and delays in receiving help. One review ties serious health issues to staffing being too limited to provide proper care. Another describes the facility as very understaffed while her family member was in rehab.
Residents and families report difficulty getting consistent answers and help.
Some reviews say it was hard to reach key staff, including not being able to get ahold of the business office, social work, or nursing. Others describe mixed messages from different staff members and a lack of timely responses to requests. A separate review also complains that concerns were not addressed after management changes.
Residents mention rehab that serves a wide range of medical needs.
Reviews include recovery stories from conditions like stroke and complications requiring ongoing assistance, alongside positive comments about therapy. Residents also describe being in rehab for higher-need situations, such as needing assessment and equipment support and managing complex medical routines. This aligns with the facility offering skilled nursing care and high acuity care.
Food quality comes up often, with both praise and complaints.
Several reviewers say the meals are good, including mentions of variety, and families appreciate the overall food experience during stays. At least one review is critical of meal quality, describing modest portions and overcooked vegetables. Another mixed review reports that food is good while still noting limitations elsewhere.
Residents and families mention activities as part of life at the facility.
A few reviews describe engaging activities and highlight them as a positive part of the overall experience. One reviewer specifically notes that his loved one had access to activities, while another describes being unable to participate during a period of time in bed. The community also lists both on-site and off-site activities.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Skilled Nursing Facility
Activities off-site Activities on-site
Air-conditioning
Beautician on-site
Indoor common areas
Outdoor common areas
Wi-Fi/high-speed internet available
Tri-Cities Regional (9 miles away)
High acuity care
Meals provided Activities off-site Activities on-siteOrchard View Post-Acute and Rehabilitation Center is located at 2035 Stonebrook Pl, Kingsport, TN 37660 in Sullivan County, Tennessee
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