Information last verified:
2035 East Stonebrook Place, Kingsport, TN 37660
For more information about senior living options: (844) 490-3973
The staff are helpful, knowledgeable, and caring. Orchard View is clean, welcoming, and well-maintained. The therapy team provides excellent rehab and engaging activities. The administration is responsive and attentive to residents' needs. Residents are treated like family by the staff. The facility has seen meaningful improvements under new leadership. The food is good and there is great variety. Families report peace of mind thanks to consistent, attentive care.
They were short staffed. The facility contributed to bed sores and extreme weight loss due to short staffing. There were cockroaches in the ice machines and medications were passed through the ice. The management changes were awful and concerns went unaddressed. Staff ignored call lights and some were inattentive. The place was described as the worst and unable to take care of anyone. The facility needs to be shut down. A staff member named Cassie was rude and ruined the experience. There was neglect and improper care, including missed medications and patients going days without meds. Meals were limited, vegetables overcooked, and not all food groups were consistently available. Employee turnover was alarmingly high.Orchard View Post-Acute Rehabilitation Center in Kingsport is best suited for families seeking solid post-acute rehab with a warm, resident-focused environment. It works well for stroke survivors or others needing structured therapy and a clear path to functional improvement, provided the care team is stable and attentive. The reviews consistently highlight a capable therapy staff, a clean, welcoming building, flavorful meals, and an administration that can address concerns quickly when leadership is aligned. For families prioritizing real progress in rehab, good daily interactions with nurses and CNAs, and a home-like atmosphere, this community often delivers.
Those evaluating alternatives should especially consider options if staffing consistency and timely, high-stakes care are non-negotiables. Several reviews recount real safety concerns tied to short staffing, delayed medications, and lapses in daily care. Notable incidents include reports of bedsores, significant weight loss, and instances where call lights went unanswered or care was delayed. A pattern of management turnover and mixed experiences with staff responsiveness contribute to a sense that reliability can be uneven, particularly during periods of transition. Families with a low tolerance for these risks will want to compare with facilities with longer-standing leadership and steadier nursing coverage.
The strongest positives consistently offset many concerns when rehab is the priority. The therapy team is repeatedly praised for knowledge, approachability, and effectiveness, with specific recognition for the DOR and several therapists who help residents make meaningful gains. Cleanliness and a respectful, welcoming atmosphere reinforce confidence in the day-to-day experience. Residents and families often point to engaging activities, strong food service, and a staff culture that feels genuinely caring and supportive. In recent months, observers note leadership changes aimed at stabilizing operations, with improvements cited in administrator and DON roles, which can translate to steadier routines and better communication.
That said, the reality of care quality remains uneven across reviews. While many residents thrive under attentive nursing and robust rehab, others describe a stark contrast, minimal activity when staffing is stretched, poor coordination of medications, and even neglectful behavior from individual staff members. The contrast makes clear that Orchard View can deliver excellent rehab and compassionate care in the same building, but it can also underperform if the staffing model is not consistently sufficient or if accountability lapses. The presence of a few strongly negative experiences underscores the importance of a proactive family partnership: regular visits, transparent conversations with the DON and administrator, and ongoing monitoring of care plans and medication administration.
Practical steps help families decide with confidence. Arrange an in-person tour and insist on meeting the current DON, the nursing leadership team, and the therapy supervisor to gauge how well the current leadership is functioning day to day. Ask pointed questions about staffing ratios on each shift, how call lights are managed, and the process for medication administration and adverse events. Request recent quality metrics, incident reports, and a tour of the rehab gym to observe therapy intensity and staff attentiveness. Speak with admissions (Angie has been highlighted positively in reviews) about how care plans are crafted and how quickly concerns are escalated. Above all, request real-time reassurance that staffing, safety, and communication protocols are actively enforced.
Ultimately, Orchard View can be a wise choice for families who want a rehab-first environment supported by friendly staff, a clean facility, and meaningful therapeutic work. The improvements noted under new leadership are encouraging indicators of a more reliable operation, but the facility will not suit those who require flawless safety records and impeccably consistent staffing across all shifts. For families willing to stay closely involved and ask the hard questions, Orchard View offers a tangible path to recovery and a sense of “home away from home” for a loved one, and it remains worth a careful, vigilant evaluation against competing post-acute options in the Kingsport area.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tri-Cities Regional (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Orchard View Post-Acute Rehabilitation Center in Kingsport, TN offers a range of amenities and care services to provide a comfortable and supportive environment for its residents. The center features a beauty salon, allowing residents to enjoy professional salon services right on-site. Cable or satellite TV is available in each room, ensuring entertainment options for everyone. Community-operated transportation is provided to help residents get around the area easily.
For those who like to stay connected, there is a computer center and Wi-Fi/high-speed internet throughout the facility. The dining room offers restaurant-style dining with delicious meals prepared and served by the staff. Residents can also enjoy the convenience of having a kitchenette in their rooms for personal use.
Orchard View has various spaces for recreational activities and relaxation, including a fitness room, gaming room, garden, and outdoor space. A small library is available for those who enjoy reading. Housekeeping services are provided to ensure cleanliness and comfort.
The community offers assistance with activities of daily living such as bathing, dressing, and transfers. With 24-hour call system and supervision, residents can feel safe knowing that help is always available when needed. Medication management is provided to ensure proper adherence to medications.
A mental wellness program is offered at Orchard View to support emotional well-being among residents. Special dietary restrictions are accommodated by the staff in meal preparation. Transportation arrangements are made for non-medical needs as well as doctors' appointments.
Residents at Orchard View can enjoy a variety of activities designed to promote socialization, fitness, and overall well-being. Concierge services are available to assist with any additional needs or requests. Planned day trips are organized for residents to explore the local area and make new memories. Resident-run activities allow individuals to take an active role in planning events within the community.
Orchard View is conveniently located near amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals. With its range of amenities, care services, and convenient location, Orchard View offers a comprehensive assisted living community that prioritizes the comfort and well-being of its residents.
Orchard View Post-Acute Rehabilitation Center is located at 2035 East Stonebrook Place, Kingsport, TN 37660 in Sullivan County, Tennessee
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