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Elmcroft of Kingsport

Elmcroft of Kingsport is an assisted living community in Kingsport, TN.

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Elmcroft of Kingsport

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  • Interior

    A cozy living room interior with a prominent fireplace and chandelier.

  • Decor

    A cozy, well-decorated bedroom featuring a bed with patterned linens, a comfortable chair, and framed artwork on the walls.

  • Living Room

    A spacious living room with a piano, sofas, and a television.

  • Building

    A welcoming building entrance with a porch and potted plants.

  • Bedroom

    A cozy bedroom with a single bed, armchair, and a window letting in natural light.

  • Trees

    A cozy backyard with a small patio and outdoor seating, surrounded by a well-maintained lawn and trees.

  • Windows

    Front view of a building entrance with a porch, columns, and large planters.

  • Dining

    A spacious and well-lit dining room with neatly arranged tables and chairs.

901 Teasel Drive,, Kingsport, TN 37660

For more information about senior living options: (866) 208-4318

4.2 from 53 reviews
5 stars
41
4 stars
1
3 stars
1
2 stars
1
1 stars
9

Overall Review of Elmcroft of Kingsport

differentiator 16 reviews mention this

Dining quality draws mixed results

Food is a clear point of difference, with residents describing it both positively and negatively.

Dining is one of the most talked-about day-to-day experiences. Several residents say the meals are delicious, restaurant-style, or “above par,” and they mention staff putting heart into the culinary team. Other reviewers describe meals as substandard—cold vegetables, limited options, and residents not eating—sometimes going as far as comparing portions to basic sandwiches. A few also connect the food concerns to the overall value they feel they’re paying for.

  • A spacious and well-lit dining room with neatly arranged tables and chairs.
common 22 reviews mention this

Staff kindness and responsiveness stand out

Across reviews, residents and families repeatedly describe the staff as helpful, caring, and quick to respond.

Many reviews highlight the staff’s kindness and willingness to help, including aides who are attentive to daily needs and nurses/directors who take time to explain concerns. Multiple residents describe being comfortable and treated like family, while family members mention easy communication with staff for care questions. Even where there are serious complaints, some reviewers still single out individual aides as doing what they can for residents. Overall, residents describe staff presence as a major reason families feel supported.

differentiator 5 reviews mention this

Medication and diabetes support included

Residents receive structured help with medications and special diets.

Care reviewers and the community’s stated services both center on daily assistance and health management. The community offers medication management, help with bathing, dressing, and transfers, and support with meal preparation and service for diabetes diet and special dietary restrictions. In the reviews, families describe medical needs being guided with professionalism and ongoing attention, including in situations related to memory care. This combination shows up most clearly when residents or families talk about day-to-day support beyond basic supervision.

caveat 5 reviews mention this

Leadership changes and communication worries

Some reviews raise concerns about communication, leadership stability, and responsiveness.

A number of reviewers focus on how communication works between the facility and families. There are complaints about poor communication and documentation around medication administration and incident reporting, alongside worries about whether families are notified when something happens. One reviewer also describes rapid leadership turnover and says performance improved under current leadership. Taken together, the reviews suggest that expectations for updates and follow-through are not always met for every family.

common 6 reviews mention this

Guidance from nursing leadership is cited

Several families specifically credit nursing leadership for guidance and follow-through.

Nursing leadership comes up repeatedly in families’ accounts, especially when describing how staff explained care details and kept track of what mattered. Multiple reviews name the director of nursing and describe her as being on top of things, responsive, and helpful for medical needs. Families also mention ongoing counseling and coordination during stressful periods, including for memory care situations. Even in reviews that are otherwise negative, the theme of accountability and contact with leadership is prominent.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space

Transportation

  • Tri-Cities Regional (10 miles away) Tri-Cities Regional (10 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Wendy's (0.4 miles)
  • Subway (0.6 miles)
  • Kingsport Aquatic Center (0.9 miles)
  • Barberitos (1 miles)
  • Burger King (1.1 miles)
  • Pal's Sudden Service (1.1 miles)
  • McDonald's (1.1 miles)

Physicians

  • Family Footcare (0.4 miles)
  • Yallourakis Stephen J MD DDS (0.5 miles)
  • HMG Urgent Care at Medical Plaza (0.5 miles)
  • Seasons At Kingsport (0.5 miles)
  • Wellmont Medical Associates-Church Hill (0.6 miles)
  • HMG General Surgery (0.6 miles)
  • Clinch Field Family Medicine (0.6 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Walgreens (0.8 miles)
  • Berry's Pharmacy (1.1 miles)
  • Walgreens (1.1 miles)
  • Premier Pharmacy (2.4 miles)
  • Kroger Pharmacy (2.6 miles)
  • Walgreens (3 miles)

Hospitals

  • Wellmont Health System (0.7 miles)
  • Wellmont Holston Valley Medical Center (0.8 miles)
  • Fresenius Medical Care (2.3 miles)
  • Kingsport Day Surgery (2.5 miles)
  • Indian Path Hospital (2.6 miles)
  • Indian Path Pavilion (2.6 miles)

Parks

  • Domtar Park (1.8 miles)
  • Borden Park (2.4 miles)

Cafes

  • Panera Bread (2.6 miles)
  • Starbucks (2.6 miles)

Places of Worship

  • Greenvale Baptist Church (3.5 miles)

Frequently Asked Questions

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