Elmcroft of Kingsport
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Information last verified:
901 Teasel Drive,, Kingsport, TN 37660
For more information about senior living options: (844) 490-3973
The layout of the facility is open and beautiful. The facility is very clean and well maintained. The RAs are always willing to help with anything, and the Director of Nursing is consistently attentive. The food is amazing and delicious, prepared with care by a dedicated culinary team. American House is a nice, clean, modern, welcoming community with friendly, caring staff. The culinary team and food are above par and clearly show their heart in their work. The environment feels warm and home-like, making residents feel comfortable and cared for. The memory care team provides compassionate, thoughtful care to residents and families.
The chef doesn’t know how to prepare food and doesn’t care if these poor people eat or not. Most residents go hungry or have to settle for peanut butter and jelly sandwiches. They were kicked out for no reason. The ED is beyond control and should not be there. They claim HIPAA violations and unauthorized video recording of workers. They allege staff torment residents and that management is focused on money rather than care, with poor communication. They note frequent executive director turnover, indicating leadership instability.Elmcroft of Kingsport (now operating as American House Kingsport) is best suited for families seeking a warm, resident-centered environment where caregiving is visible, consistent, and people-friendly. The community earns its strongest endorsements from families who value a home-like atmosphere, clean and orderly spaces, and staff who stay engaged with residents throughout the day. Observers consistently note the welcoming feel, the attention of nurses and aides, and a memory-care team that shows up with compassion. For families prioritizing daily interaction, meaningful activities, and a sense of belonging, this is a community that delivers.
This is not the right pick for households with very rigid needs around food quality, governance stability, or price predictability. Several reviews point to concerns about meals, with some residents and families describing food as substandard or inconsistent over time. There are a few troubling fragments about leadership turnover and questions about management decisions, including comparisons to faster-changing executive leadership and occasional disputes over contracts or policies. Prospective residents on tight budgets or who anticipate frequent rate increases should seriously scrutinize pricing terms and long-range financials before committing. Those with acute concerns about safety reporting, recordkeeping, or elopement procedures may want to explore other options or insist on direct conversations with leadership before deciding.
The strongest positives, staff warmth, attentiveness, and a genuine sense of caregiving, often offset the less predictable dining experiences for families who prize daily human contact. Residents and families repeatedly praise the personal care provided by aides, nurses, and memory-care staff, along with a clean, well-kept environment and a homey, welcoming culture. The dining room and common spaces receive frequent remarks for being inviting and well-maintained, and several reviews highlight restaurant-style dining and food that several families find delicious and thoughtfully prepared. When leadership is responsive and staff can be relied upon to follow through, the care cadence feels steady, and families report relief in knowing their loved ones are treated with kindness and respect.
Where the cons matter most, they tend to tilt the decision toward caution. Food quality fluctuating from “delicious” to “subpar” is hard to overlook for residents who depend on meals as a daily comfort and a source of nutrition. Reports of abrupt leadership changes and concerns about governance can undermine confidence in long-term planning, contracts, and accountability. There are troubling anecdotes about miscommunication and recordkeeping lapses in extreme situations, which makes careful, up-front diligence essential. Families should verify current leadership stability, request to meet the nursing leadership face-to-face, and review menus, dining schedules, and feedback loops before assuming consistency. It helps to ask for a current caregiver roster, training standards, and examples of how staff respond during emergencies or alarms.
For those navigating this decision, a practical path is essential. Request a tour focused on meal service, observe the dining room at peak times, and taste-test an actual menu item if possible. Ask to review recent state or accrediting surveys, incident logs, and how elopement or safety concerns are tracked and reported. Seek clarity on pricing, what is included, what triggers increases, and how renewals are handled, so the family can forecast costs. Meet directly with the Director of Nursing and the memory-care leader to hear specifics about staffing ratios, care plans, and how transitions (for example, changes in care level) will be managed. Finally, insist on speaking with current residents and family councils about day-to-day experience and any recurring issues.
Overall, Elmcroft/American House Kingsport stands out as a compassionate, people-first community capable of delivering meaningful daily life for many seniors. It works best for families who prize a warm culture, reliable front-line caregiving, and a living environment that feels like home, with the understanding that dining quality and governance stability require careful due diligence. If consistent, top-tier dining and rock-solid long-term pricing are non-negotiables, or if leadership continuity is a must-have, alternatives should be considered with the same careful interviewing and contract scrutiny. For families who can align with the community’s strengths and tolerate the acknowledged uncertainties, this remains a viable and, for many, a deeply comforting place to entrust care.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Tri-Cities Regional (10 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Elmcroft of Kingsport in Kingsport, TN is a fully furnished assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beautiful garden and outdoor space where residents can relax and enjoy the scenic surroundings.
Housekeeping services are provided to maintain clean and tidy living spaces, allowing residents to focus on enjoying their retirement years. Move-in coordination is offered to make the transition as seamless as possible for new residents.
The care services at Elmcroft of Kingsport include assistance with activities of daily living such as bathing, dressing, and transfers. Diabetes diet management is available for those who require it, ensuring proper nutrition and support for residents with diabetes. Meal preparation and service are provided, offering delicious and nutritious meals customized to meet individual dietary needs.
Medication management is also available, with trained staff members assisting residents in taking their medications according to prescribed schedules. Special dietary restrictions are taken into consideration during meal planning, ensuring that all residents receive meals that suit their specific needs.
The community offers scheduled daily activities that cater to various interests and preferences. These activities promote socialization, engagement, and overall well-being among residents.
Elmcroft of Kingsport benefits from its convenient location with several nearby amenities including two cafes, two parks ideal for outdoor excursions or relaxation, 10 pharmacies for easy access to medications, 41 physicians for medical care needs, 38 restaurants offering dining options for residents who wish to explore local cuisine, one place of worship nearby for spiritual support and six hospitals in close proximity providing accessible healthcare services.
In summary, Elmcroft of Kingsport is an assisted living community that prioritizes the comfort, safety, and quality of life for its residents. With a variety of amenities and care services available along with a convenient location encompassing nearby amenities essential for everyday living needs; it provides an enriching environment where seniors can thrive and enjoy their retirement years to the fullest.
Elmcroft of Kingsport is located at 901 Teasel Drive,, Kingsport, TN 37660 in Sullivan County, Tennessee
Elmcroft of Kingsport on seniors.fyi includes 8 photos including images showing bedroom, windows, interior, decor, living room, landscaping, building, porch, and more.
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