The Hearth at Franklin

Pros

• The Hearth of Franklin is described as a warm and inviting facility, providing a pleasant living environment for residents and their loved ones.
• Staff members are praised for being extremely caring, attentive, and responsive to individual resident needs.
• Residents feel like important members of the community and benefit from engaging activities such as daily exercise classes.
• The facility is well-maintained, clean, and offers a variety of meal options that residents enjoy.
• Many families express confidence in the overall safety and well-being of their loved ones while staying at The Hearth.
• The accommodations are likened to apartments, offering comfort and independence for residents.
• Positive feedback highlights the staff's commitment to fostering a caring atmosphere with personalized attention for each resident.
• Families appreciate the open communication from staff regarding any concerns or requests related to their loved ones' care.
• The community stands out for its friendly environment and dedication to keeping residents active and engaged in various activities.

Cons

• The facility suffers from ongoing staffing shortages, affecting the availability and consistency of extra care needed by residents.
• Improvements could be made on the move-in process to make it more coordinated.
• The waitstaff's attitude towards resident requests, such as dessert orders, was perceived as dismissive or uninterested.
• Some residents received food that was not served hot and lacked proper presentation.
• The community is larger with multiple levels, which some families felt would not be suitable for their loved ones.
• Despite good care overall, there were concerns regarding additional maintenance needs in the facility.

Review

The Hearth at Franklin: A Comprehensive Review of Care and Community

The Hearth at Franklin has established itself as a warm and inviting community for seniors, particularly those who require assisted living or memory care services. Numerous reviewers have expressed their gratitude for the care and attention their loved ones received, noting that staff members consistently went above and beyond to ensure individual needs were met. The facility is described as a pleasant place not only for residents but also for visiting family members, fostering an environment filled with comfort and security.

Families appreciate the dedicated staff at The Hearth, who personalize their interactions with residents by remembering names and engaging in meaningful conversations. This attentiveness helps to make each resident feel valued and important within the community. Activities play a crucial role in enhancing residents’ quality of life; many reviews highlight how various activities are tailored to engage the elderly population. Daily exercise classes, social events, and interactive opportunities provided by an enthusiastic activities director were particularly well-received. Residents were able to stay active despite mobility challenges, benefiting from the support offered by staff during these programs.

The dining experience also garners mixed reviews, reflecting both positive elements and areas needing improvement. While some reviewers praised the food quality—emphasizing the variety available in meal choices—others pointed out inconsistencies regarding temperature and presentation during meals. Complaints arose about some dishes being lukewarm or excessively salty; however, diners noted that when prepared well, meals could be quite enjoyable. Staff responsiveness during dining was another point of contention: one review referenced a waitress's lack of enthusiasm when fulfilling requests, which contrasted sharply with overall experiences of attentive service.

While many families express satisfaction with their loved ones' living conditions at The Hearth—from clean surroundings to spacious accommodations—the facility’s staffing has been cited as an ongoing concern. Some reviews indicated issues related to staffing shortages that impacted extra care services beyond basic medication management. However, despite these challenges, most families reflected positively on their experiences due to effective communication from staff members regarding their loved ones' needs.

Potential residents often find themselves impressed after touring The Hearth at Franklin; many describe it as well-maintained with friendly personnel eager to assist visitors throughout the process. However, some individuals opted for alternative facilities based on personal preferences such as community size or layout design—noting that larger establishments might not provide ideal settings for all prospective residents. Visitors mentioned accommodating features like spacious rooms equipped with mini-fridges as essential factors contributing to overall satisfaction while considering their options.

In summary, The Hearth at Franklin emerges from these testimonials as a robust option for seniors seeking assisted living or memory care services characterized by attentive staff interactions and commitment to individual needs. Despite minor critiques related mostly to dining experiences and staffing levels at times being less than optimal, overall sentiments reflect deep appreciation for personalized care within an engaged community atmosphere. Families looking for a supportive environment where residents can thrive socially while receiving necessary assistance may find The Hearth at Franklin stands out amidst other facilities visited during their search journey.

The area of Franklin, Tennessee, where you are considering for senior living offers a variety of amenities and services within a short driving distance. There are several dining options nearby, including fast-food chains like Sonic Drive-In and Chick-Fil-A, as well as more upscale choices like Scout's Pub and Chuy's. Pharmacies such as CVS Pharmacy and Walgreens are conveniently located for any medication needs. For spiritual nourishment, there are several places of worship in the vicinity, such as St Philip Catholic Church and Church of the City. Medical care is also easily accessible with physicians offices like Ascent Eye Care & Eyewear Gallery and Pinnacle Dermatology nearby. And if you enjoy spending time outdoors, parks like Pinkerton Park offer opportunities for leisurely walks or picnics. Vanderbilt University Hospital is within close proximity for any healthcare needs that may arise. Overall, this part of Franklin provides a mix of conveniences and recreational options that could make it a suitable choice for your retirement living needs.

Restaurants

• Sonic Drive-In (1 miles)
• Scout's Pub (2.7 miles)
• Shake Shack (2.9 miles)
• Drake's (3.2 miles)
• Chick-Fil-A (3.2 miles)
• Chick-Fil-A (3.2 miles)
• Chuy's (3.2 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Franklin Family Pharmacy CBD Products (2.7 miles)
• Walgreens (3.1 miles)
• Walgreens (3.2 miles)
• Walmart Pharmacy (3.2 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.5 miles)

Places of Worship

• St Philip Catholic Church (1.6 miles)
• Church of the City (2.8 miles)
• Fellowship Bible Church - Brentwood Campus (5 miles)
• Brentwood United Methodist Church (7.3 miles)
• Bellevue Presbyterian Church (9.3 miles)

Physicians

• Ascent Eye Care & Eyewear Gallery (1.6 miles)
• Huffnagle James Dr (2.2 miles)
• Pinnacle Dermatology - Franklin (2.2 miles)
• Skn Physiques (2.8 miles)
• Vanderbilt Westhaven Clinic (2.8 miles)
• Franklin Orthopaedics & Sports Medicine (2.8 miles)
• Vanderbilt Interventional Pulmonology Franklin (2.9 miles)

Cafes

• Frothy Monkey (1.7 miles)
• Starbucks (3.8 miles)
• Starbucks (3.9 miles)
• Starbucks (4.3 miles)
• Starbucks (7.5 miles)
• Starbucks (7.5 miles)
• Starbucks (8 miles)

Parks

• Pinkerton Park (2 miles)
• Crocket Park (6.2 miles)
• Percy Warner Park (7.9 miles)
• Owl Creek Park (9.8 miles)

Hospitals

• Vanderbilt University (4.4 miles)

Theaters

• AMC Bellevue 12 (10.1 miles)