Morning Pointe Of Franklin, TN

Pros

• Morning Pointe of Franklin delivers exactly what they promise and goes above and beyond for residents.
• The facility is a true home, providing a beautiful community with friendly staff.
• The memory care building, The Lantern, is bright, well-lit, and spacious with good activities for residents.
• Residents report being happy and thriving at Morning Pointe, enjoying the prepared meals and daily activities offered.
• Staff members are described as fantastic, caring, and attentive to the needs of residents.
• The living environment is clean, with plenty of opportunities for social interaction and engagement through various activities.

Cons

• The corporate management is perceived as greedy, leading to insufficient staffing and care for residents.
• There were instances of inadequate medication administration, with more than 50% of medications not given during a stay, resulting in resident dissatisfaction.
• The memory care facility's food quality was considered unacceptable compared to the assisted living residents' meals.
• There were complaints about overall care and hygiene issues after a lockdown due to norovirus.
• Changes in management and staff have led to inconsistency in care and service quality over time.
• Residents without dementia are allegedly moved to memory care against their needs, resulting in less social interaction and activities for them.
• A significant portion of the reviews indicates that the facility struggles to meet the needs of residents with behavioral challenges or dementia effectively.

Review

Morning Pointe of Franklin has elicited a variety of responses from residents and their families, highlighting both commendable aspects and significant shortcomings in the care provided. For some, the facility represents a warm and welcoming community where residents feel at home, while for others, it raises concerns regarding staff adequacy and management practices.

On one hand, several reviews laud Morning Pointe for its beautiful environment and dedicated staff. Families describe a pleasant atmosphere filled with friendly people who genuinely care about the well-being of their loved ones. The facilities are appreciated for their cleanliness, spaciousness, and modern amenities, particularly the separate memory care building known as The Lantern. Residents have expressed satisfaction with activities offered—from bingo games to cooking classes—which contribute to a vibrant community life. One family shared that their mother is thriving at The Lantern, consistently opting to remain there over returning home due to the engaging social environment and attentive care she receives.

However, contrasting experiences emerged regarding staffing levels, especially in relation to the memory care unit. Notably concerning was the observation by multiple reviewers that caregiving resources seemed insufficient—sometimes only 1 or 2 caregivers were available for over 40 residents. This raised alarms about whether adequate attention could be given to each resident’s needs, leading families to voice frustrations about neglecting medication schedules and mealtimes. One family recounted leaving their Mother-in-law with arranged medications only to discover that more than half had gone unadministered during her stay—a troubling revelation that suggests systemic issues in caregiver training or oversight.

Additionally, critiques surfaced regarding food quality in particular areas of the facility. Many described meals served in memory care as inferior compared to those offered to assisted living residents; some reported dissatisfaction even reminiscent of cafeteria-style food service rather than accommodating dining experiences expected in assisted living environments. Though corporate management appeared responsive after feedback regarding food deficiencies was communicated over many months, changes seemed overdue amidst operational struggles marked by high staff turnover and inconsistent leadership.

Reviews also hinted at potential motivations behind rapid transitions between assisted living and memory care units—suggestions that financial interests might overshadow quality of care considerations became palpable following reports from families whose cognitively alert relatives were moved into memory care without apparent justification related to health status. Such decisions impacted families looking for suitable placements for loved ones who exhibited no signs of dementia or Alzheimer’s disease yet found themselves categorized within these specialized units nonetheless.

Despite these critiques—highlighting concerns over staffing capacity during peak times or inadequate training among caregivers—the underlying sentiment remains one of hopefulness intertwined with caution. Some reviewers express optimism about improvements taking place gradually within the organization but advise prospective residents or families considering Morning Pointe's services on discerning which options best suit unique needs while emphasizing careful evaluations based on firsthand accounts.

In summary, Morning Pointe of Franklin presents itself as an establishment striving towards excellence; however, it faces tangible challenges requiring immediate attention if it wishes to meet expectations set forth by both current residents’ experiences and prospective clientele searching for reliable senior living arrangements. As evidenced through mixed sentiments conveyed via review platforms ranging from prideful endorsements praising dedicated workers’ efforts amidst long-lasting relationships formed within this close-knit community—to grave warnings accompanied by specific narratives detailing neglectful occurrences—one must weigh all factors meticulously before making an informed decision regarding such a pivotal transition into senior housing.

This part of Franklin, Tennessee offers a mix of convenient amenities for senior living. There are several reputable restaurants nearby, including Scout's Pub, Sonic Drive-In, Chick-Fil-A, and Shake Shack. Additionally, there are various healthcare options such as Vanderbilt Westhaven Clinic and Franklin Orthopaedics & Sports Medicine in close proximity for easy access to medical care. Several pharmacies like CVS Pharmacy and Walgreens are also available for medication needs. For leisure activities, seniors can visit parks like Pinkerton Park and Crocket Park or catch a movie at AMC Bellevue 12. Places of worship such as St Philip Catholic Church and Church of the City provide spiritual engagement. Overall, this area offers a well-rounded community with essential services tailored to senior residents.

Restaurants

• Scout's Pub (0.5 miles)
• Sonic Drive-In (1.8 miles)
• Chick-Fil-A (3.2 miles)
• Chick-Fil-A (4.3 miles)
• Shake Shack (4.7 miles)
• Nacho's Mexican Restaurant (4.8 miles)
• Waffle House (4.9 miles)

Physicians

• Vanderbilt Westhaven Clinic (0.7 miles)
• Ascent Eye Care & Eyewear Gallery (0.8 miles)
• Vanderbilt Interventional Pulmonology Franklin (4 miles)
• Huffnagle James Dr (4.1 miles)
• Pinnacle Dermatology - Franklin (4.1 miles)
• Skn Physiques (4.7 miles)
• Franklin Orthopaedics & Sports Medicine (4.8 miles)

Pharmacies

• CVS Pharmacy (2 miles)
• Franklin Family Pharmacy CBD Products (2.2 miles)
• Walgreens (4.7 miles)
• CVS Pharmacy (4.8 miles)
• Walmart Pharmacy (5.1 miles)
• Walgreens (5.2 miles)
• Walgreens (5.2 miles)

Cafes

• Frothy Monkey (2.3 miles)
• Starbucks (5.4 miles)
• Starbucks (6 miles)
• Starbucks (6.4 miles)
• Starbucks (8.2 miles)
• Starbucks (9.5 miles)
• Starbucks (9.5 miles)

Places of Worship

• St Philip Catholic Church (2.5 miles)
• Church of the City (3.8 miles)
• Fellowship Bible Church - Brentwood Campus (7.2 miles)
• Brentwood United Methodist Church (9.4 miles)
• Bellevue Presbyterian Church (9.9 miles)

Parks

• Pinkerton Park (2.8 miles)
• Crocket Park (8.4 miles)
• Percy Warner Park (9.3 miles)

Hospitals

• Vanderbilt University (6.6 miles)

Theaters

• AMC Bellevue 12 (10.6 miles)