Claiborne And Hughes Health Center in Franklin, TN
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Information last verified:
200 Strahl Street, Franklin, TN 37064
For more information about senior living options: (844) 490-3973
Mulberry Health & Rehabilitation is a warm, welcoming community that clearly prioritizes quality care and respect for residents. The staff are attentive, compassionate, and genuinely engaged, creating an environment where residents feel valued and supported. The facility maintains a strong focus on dignity, safety, and person-centered care, with organized communication and teamwork. Mulberry Health & Rehab stands out for its commitment to continuous improvement, resident satisfaction, and a positive, homelike atmosphere delivered with professionalism, empathy, and integrity. The staff are friendly, helpful, and consistently go above and beyond to assist residents. Residents enjoy engaging activities and therapy, with options like bingo, coloring, nail days, and time outdoors. Claiborne & Hughes is described as having a caring, compassionate staff who greet residents by name and make families feel welcome. The nursing and activities staff at Claiborne & Hughes are dedicated, skilled, and supportive, contributing to a positive care experience for residents.
The facility is horrible—understaffed, dingy, and apathetic. The nurse call button doesn't work and is often ignored. Residents sit in their own urine for hours because they do not get timely care. The meals are cold, bland, and unappetizing. The building is old, rundown, dark, and gloomy. There were flies all over the place and mold in the AC vents. They killed my mother through neglect. Billing practices were fraudulent and items were stolen.Claiborne and Hughes Health Center in Franklin, Tennessee is best suited for families that prize a warm, relationship-driven care approach, where staff engagement and a home-like environment matter as much as clinical polish. When a resident needs steady rehabilitation and ongoing long-term oversight, this community can deliver through attentive aides, consistent therapy staff, and activities that keep residents connected and engaged. Several reviews highlight staff who know residents by name, take genuine interest in daily preferences, and coordinate care with a focus on dignity. The setting may feel old-fashioned or undergoing renovations, but the core value is clear: care that centers on people, not tasks. For families willing to observe care dynamics firsthand, participate in planning, and tolerate an aging infrastructure, Claiborne and Hughes can provide meaningful support and steady progress.
That said, this is not the right fit for every situation. The most cautionary voices warn of unreliable response times, inconsistent staffing, and safety concerns that surface when the facility is overwhelmed. Accounts range from delays in medications and difficulty accessing basic needs to reports of understaffed shifts and communication gaps that leave families worried about accountability. Some reviewers describe a culture where problems go unaddressed for too long, and where clean, modern aesthetics are not guaranteed. For residents with complex or highly active medical needs, or for families seeking a consistently predictable environment with flawless operations, alternatives may prove less stressful. In short, consistency in staffing, safety, and daily reliability should be a non-negotiable benchmark if considering this site.
On the positive side, the strongest anchors are people: engaged, caring frontline staff, dependable therapy teams, and a patient, resident-centered ethos that many families find comforting. When care is steady, residents report real gains in strength, independence, and mood, with therapy that translates into tangible daily improvements. The facility is described as clean and homey when operations run smoothly, and praise for specific individuals, unit managers, therapists, and nurses, recurs across testimonials. The ability to offer Medicaid-accepted care and a broad activity slate also helps families who need flexibility around finances and want their loved one to stay socially connected. These positives demonstrate that, under the right conditions, Claiborne and Hughes can deliver meaningful quality of life and genuine compassion alongside clinical support.
To decide with confidence, prospective families should conduct a rigorous, purpose-driven tour and ask pointed questions. Key inquiries include the current nurse-to-resident ratios on each shift and how staffing levels are monitored; the typical wait times for nurse-call responses; the protocol for wound care and medication management; and access to up-to-date therapy notes and progress reports. Request a taste of dining service and a sample activity calendar, and talk with residents about consistency of routines, cleanliness, and how often staff follow through on requests. Review the most recent state inspection findings and ask for direct contacts in administration who can address concerns promptly. If possible, arrange a day-pass or short-stay observation to see how the team handles real-time needs. The aim is to verify that social engagement and daily life can be supported without sacrificing reliable clinical oversight.
Context matters for interpretation. Several reviews acknowledge a transition in ownership and ongoing renovations, which can color the daily experience. Some families report heartfelt care, smooth communication, and a sense that staff truly go the extra mile, while others recount neglectful patterns, unsafe conditions, or inconsistent treatment. The reality appears to be a facility in transition: strong potential when leadership is responsive and front-line teams are supported, tempered by persistent risks when staffing and accountability falter. For families evaluating Claiborne and Hughes, the evidence suggests a need for current, concrete proof of improvement since ownership changes, with a focus on staffing stability, safety safeguards, and transparent care planning. The decision hinges on whether the present environment aligns with the resident’s medical needs and the family’s tolerance for ongoing oversight and possible fluctuations in daily care quality.
In sum, Claiborne and Hughes Health Center can serve as a solid option for families prioritizing warmth, staff engagement, and rehabilitative potential, provided there is a clear, current picture of staffing stability and administrative responsiveness. For those demanding unwavering reliability, consistently high safety standards, and a modern, immaculate facility, other options merit serious consideration. The prudent path is a deliberate on-site evaluation, armed with targeted questions about staffing, response times, wound and med management, and genuine transparency from leadership. When diligence confirms steady staffing, dependable care, and meaningful activity programming, this community can deliver real value, an environment where dignity and daily progress are the priorities. If not, the risk of inconsistent care and unmet expectations remains too consequential to ignore, and exploring alternative communities with stronger, more predictable operations is the wise course.
157 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Nashville International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Claiborne and Hughes Health Center in Franklin, TN is an outstanding assisted living community offering a wide range of amenities and care services to enhance the lives of its residents. The community provides a comfortable and welcoming atmosphere with fully furnished apartments that feature private bathrooms and cable or satellite TV.
Residents can enjoy delicious meals prepared by professional chefs in the restaurant-style dining room, where special dietary restrictions are accommodated. For convenience, the community offers move-in coordination services and transportation arrangements for both non-medical purposes and doctor's appointments.
To promote overall well-being, Claiborne and Hughes Health Center offers various facilities such as a beauty salon, fitness room, gaming room, small library, computer center, and a wellness center. Residents can engage in daily activities organized by the staff or take part in resident-run activities. Planned day trips allow residents to explore their surroundings while concierge services ensure smooth coordination of their needs.
The community is conveniently located near three cafes, one park, eight pharmacies, nineteen physicians' offices, nineteen restaurants, and two places of worship. This proximity ensures easy access to necessary amenities and services.
Care services provided include 24-hour call system and supervision to ensure safety at all times. Trained staff members are available to assist with activities of daily living such as bathing, dressing, transfers, medication management, and meal preparation. Diabetic diets are catered to maintain residents' health while mental wellness programs aim to support their emotional well-being.
Overall, Claiborne and Hughes Health Center is a vibrant assisted living community that prioritizes the comfort and well-being of its residents. With its excellent amenities, care services, convenient location, and vibrant atmosphere filled with engaging activities; it provides an ideal environment for individuals seeking quality assisted living care in Franklin, TN.
This part of Franklin, Tennessee offers a convenient and well-connected community for senior living. With several cafes within a short distance, including local favorites like Frothy Monkey and multiple Starbucks locations, residents can easily enjoy a morning coffee or meet friends for a chat. There are also pharmacies nearby, such as Franklin Family Pharmacy and CVS, providing easy access to essential medications and healthcare products. For spiritual nourishment, there are various places of worship like St. Philip Catholic Church and Church of the City available for regular visits and community engagement. Additionally, the area boasts beautiful parks like Pinkerton Park for leisurely strolls and outdoor activities. Access to quality medical care is readily available with physicians' offices like Ascent Eye Care & Eyewear Gallery and hospitals like Vanderbilt University Hospital in close proximity. Overall, this part of Franklin provides a welcoming environment with convenient amenities for seniors looking to settle down in a peaceful yet connected neighborhood.
Claiborne And Hughes Health Center is located at 200 Strahl Street, Franklin, TN 37064 in Williamson County, Tennessee
Claiborne And Hughes Health Center on seniors.fyi includes 12 photos including images showing interior, bedroom, hallway, lighting, healthcare, waiting area, building, windows, and more.
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Interior
Outdoors
Building
Architecture
Bedroom
Windows
Entrance
Television
Seating
Office
