NHC Healthcare - Franklin
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216 Fairground Street, Franklin, TN 37064
For more information about senior living options: (844) 490-3973
NHC Healthcare – Franklin is best suited for families that need post-acute rehabilitation and long-term skilled nursing care in a setting where the care team can be capable on some shifts, but where oversight and expectation-setting are essential. The community can deliver solid rehab services and a sense of warmth from certain staff members, and a few reviewers highlight clean common areas and dependable day-to-day routines. It is not a luxury facility, but for families willing to stay actively involved, it can provide a workable environment for recovery or extended care.
Those weighing alternatives should be cautious if reliability, consistently clean surroundings, and respectful, prompt care are nonnegotiable priorities. The reviews reveal a pattern of highly variable experiences, with some families alarmed by persistent cleanliness concerns, missed meals, and slow responses to calls for help. Prospective residents with high needs for safety, routine, and predictable service may find better alignment elsewhere. If a modern building, consistently thorough housekeeping, and consistently responsive staff are nonnegotiable, exploring other options will be prudent.
On the plus side, several accounts underscore genuine compassion among staff, particularly in rehabilitation contexts where therapists and nurses show dedication and competence. When care is steady, and the rehab team delivers, residents improve, and families feel reassured about progress. A number of reviews also commend the facility’s meals and social opportunities, noting moments when transitions into routines feel like a supportive home environment and when daytime staff provide attentive, respectful care. In those moments, the value proposition is clear: strong therapists and a caring atmosphere can make a meaningful difference.
Yet the downsides are consistently dominant in judging overall quality. Recurrent themes include dirty rooms and hallways, broken privacy curtains, and a floor plan that feels dated. Serious safety and comfort concerns surface in multiple accounts, from unreliable call bells to delays in basic activities like assistance to the restroom, sometimes extending into whole shifts. Issues with personal belongings going missing, air and water temperature concerns, and reported inconsistencies between day and night staff help paint a picture of uneven reliability. The strongest red flags are episodes of perceived negligence, slow responses, and tangible signs that basic hygiene and safety standards are not consistently upheld.
These strong pros and persistent cons create a clear risk-reward calculus. For short-term rehab where progress can be tracked and celebrated and where attentive therapists can drive meaningful gains, the positives can outweigh occasional lapses if the family is vigilant and engaged. For long-term residents or those with complex needs relying on consistent, around-the-clock, high-quality care, the frequent reports of delays, cleanliness issues, and inconsistent staffing argue for a serious alternative search. In other words, the rehabilitation advantage matters, but it does not erase the fundamental concerns about safety, cleanliness, and reliable caregiving.
Final guidance: visit with a structured checklist and demand data-driven answers. Request recent state surveys and plan to tour multiple shifts (including night and weekend) to observe response times and room conditions. Verify the availability of private rooms and confirm ongoing, punctual wound care, medication administration, and hygiene routines. Ask about housekeeping schedules, pest control history, and the process for reporting and resolving concerns. If the impression is that basic care can be consistently met and that staff treat residents with dignity, NHC Franklin may fit; otherwise, strongly consider facilities with more uniform performance metrics and a demonstrable track record of clean environments, reliable call systems, and consistently responsive care.
NHC Healthcare - Franklin is an assisted living community located in Franklin, TN. Our community offers a wide range of amenities to enhance the comfort and convenience of our residents. We have a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Our community operates transportation services for convenient access to nearby destinations, and we also have a computer center for residents to stay connected.
At NHC Healthcare - Franklin, we prioritize the health and well-being of our residents. Our dining room provides restaurant-style dining with special dietary restrictions catered to. Residents can enjoy delicious meals prepared by our staff, following diabetes diets if needed. We also offer assistance with activities of daily living such as bathing, dressing, and transfers.
In terms of care services, our community has a 24-hour call system and supervision to ensure the safety of our residents at all times. Medication management is provided by trained staff members. We also offer a mental wellness program to promote emotional well-being.
Our community encourages an active lifestyle through various activities and programs. Residents can participate in fitness programs, planned day trips, and resident-run activities. Scheduled daily activities provide opportunities for socialization and engagement.
NHC Healthcare - Franklin is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship. This allows easy access for residents and their families or friends.
Overall, NHC Healthcare - Franklin provides a comfortable and supportive assisted living environment with excellent amenities and care services that cater to the unique needs of each resident.
Located in the charming city of Franklin, Tennessee, this particular area offers a variety of amenities and services that cater to seniors' needs. With several pharmacies such as Franklin Family Pharmacy and CVS nearby, access to medication and healthcare is convenient. There are also a selection of cafes like Frothy Monkey for social gatherings, as well as restaurants such as Chick-Fil-A and Scout's Pub for dining options. Residents can enjoy outdoor activities at parks like Pinkerton Park and Crocket Park, while having easy access to places of worship such as St Philip Catholic Church and Church of the City for spiritual fulfillment. Additionally, there are reputable physicians in the vicinity including Ascent Eye Care & Eyewear Gallery and hospitals like Vanderbilt University Medical Center for medical care. This area provides a blend of necessary services and recreational opportunities ideal for senior living.
NHC Healthcare - Franklin is located at 216 Fairground Street, Franklin, TN 37064 in Williamson County, Tennessee
NHC Healthcare - Franklin on seniors.fyi includes 5 photos including images showing building, landscaping, pathway, decor, bedroom, entrance, living room, artwork, and more.
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