Symphony Assisted Living

Pros

• The staff at Symphony Assisted Living are described as caring, informative, and genuinely passionate about providing excellent care for the elderly.
• Residents and caregivers appear to be happy and engaged, creating a positive atmosphere within the facility.
• The facility is noted for its cleanliness, bright colors, and attractive layout that creates a welcoming environment.
• Families appreciate the open communication and transparency from staff and leadership during the transition process.
• The dining service is well-regarded, with thoughtful meal planning and an accommodating family dining area for visitors.
• Residents enjoy a variety of activities organized by attentive staff who are dedicated to enhancing residents’ quality of life.
• Many families express satisfaction with the overall care their loved ones receive at Symphony, highlighting the supportive and friendly atmosphere created by the staff.
• The facility's design allows residents access to outdoor spaces year-round, enhancing their living experience.

Cons

• The facility had a poor layout, lacking good activities and common areas for residents to gather, which led to many residents staying in their rooms.
• Several key staff members, including the chef and nursing director, left soon after the resident moved in, resulting in a decline in food quality and care.
• The food served was described as unappetizing, resembling "prison food" with limited options.
• There were complaints about the cleanliness of apartment units, with residents having to beg for cleaning services.
• One reviewer noted that a higher-level management member would not recommend the facility for her loved one, indicating serious concerns about its quality.
• Despite initially being impressed, some found their tour experience misleading as they were redirected to a different community that did not meet their expectations.
• Residents felt discouraged from participating in activities and instead spent excessive time alone watching television.

Review

Symphony Assisted Living has garnered a range of reviews, reflecting both the positive experiences and challenges faced by families navigating the often emotional journey of finding the right care for their loved ones. Many families have expressed immense satisfaction with the level of care provided at Symphony, highlighting the staff's compassion, expertise, and commitment to creating a welcoming environment for elderly residents. From top management down to front-line caregivers, reviewers consistently commented on how attentive and approachable the personnel are, making communication smooth and effective when discussing residents' needs. The atmosphere created within Symphony seems to foster a genuine sense of family among both staff and residents.

One recurring theme in these reviews is the facility's cleanliness and aesthetic appeal. Numerous commenters noted that Symphony is well-kept, with bright colors and ample windows allowing natural light to flood common areas. Cleanliness was repeatedly mentioned as a strong point, reassuring families that their loved ones reside in an environment conducive to health and happiness. The beautiful courtyard, well-landscaped grounds, and nice rooms add to the overall ambiance that creates a serene living space for residents.

In addition to physical attributes, many family members praised the activities offered at Symphony. While some felt that activities could have been more abundant initially—especially during the first two years—recent changes in leadership have led to an increase in engagement opportunities for residents. Families appreciated having an Activity Director who actively seeks out fun ideas, ensuring that residents can enjoy socialization beyond their rooms rather than remaining isolated with TV programs like Fox News playing all day. However, there remains a desire from some families for even greater encouragement for their loved ones to participate in such activities.

The care provided by nursing staff was highlighted positively across several reviews as well. With daily check-ins by Licensed Practical Nurses (LPNs) alongside assistance in bathing and dressing, families felt reassured about their loved ones’ medical needs being met consistently. Access to 24-hour nursing has also been cited as a significant advantage over other facilities where night-time care is unavailable—an aspect that brought peace of mind to families grappling with concerns about safety after hours.

While much appreciation was expressed regarding food quality at Symphony—a stark contrast compared to previous experiences elsewhere—some feedback indicated room for improvement in this area as well; certain meals were described disparagingly as "prison food," particularly following staffing changes in culinary leadership. The dining experience is essential not only for nutrition but also for socializing among residents; therefore, improving meal quality would enhance overall satisfaction within this vital aspect of assisted living.

Despite some negative remarks—including management turnover resulting in uncertainty regarding staff consistency—and minor complaints about transition processes or communication hiccups during tours or relocations into facilities, many reviewers ended on hopeful notes praising Symphonys' commitment to improvement. They encouraged persistence through initial challenges while noting how instrumental caring staff members turned what could be a difficult period into one filled with support and understanding—a comforting reality when beginning this new chapter of life.

In conclusion, while there are mixed sentiments surrounding specific elements such as activity levels or meal quality during transitional periods at Symphony Assisted Living facility's operational phases—the overarching consensus reveals profound gratitude towards how deeply rooted its culture values personalized care within community settings aimed at nurturing healthful relationships between residents & caregivers alike! For many families choosing assisted living options today—the combined efforts from dedicated team members reflect more than just professional responsibilities; rather it embodies true dedication towards enhancing lives together alongside those they serve every single day!

This part of Franklin, Tennessee offers a convenient and bustling location with easy access to various amenities such as cafes, pharmacies, restaurants, and hospitals. The abundance of Starbucks locations reflects the popularity of the area among residents and visitors alike. With several physicians' offices nearby, including Harpeth Obstetrics and Gynecology and Williamson Medical Center, residents can rest assured that their healthcare needs will be met. Additionally, there are plenty of dining options like Culver's and Chick-Fil-A for those looking to enjoy a meal out. The presence of places of worship such as St Philip Catholic Church and Brentwood United Methodist Church provides spiritual support for individuals seeking community engagement. Parks like Pinkerton Park offer opportunities for outdoor recreation and relaxation. Overall, this neighborhood in Franklin is a vibrant and well-rounded community ideal for seniors seeking a mix of conveniences and amenities in a welcoming environment.

Cafes

• Starbucks (0.6 miles)
• Starbucks (2.2 miles)
• Starbucks (2.6 miles)
• Frothy Monkey (3.7 miles)
• Starbucks (7.1 miles)
• Starbucks (7.5 miles)
• Starbucks (8 miles)

Physicians

• Harpeth Obstetrics and Gynecology (0.9 miles)
• Vanderbilt Children's Neurology Franklin (1.1 miles)
• Coolsprings Family Medicine (1.1 miles)
• Williamson Medical Center (1.1 miles)
• Bone And Joint Institute (1.1 miles)
• Tennessee Oncology (1.1 miles)
• Williamson Medical Center (1.2 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walmart Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• Walgreens (1.5 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (3.5 miles)

Restaurants

• Culver's (1.2 miles)
• Sonic Drive-In (1.3 miles)
• Shake Shack (1.3 miles)
• Chick-Fil-A (1.4 miles)
• Chuy's (1.4 miles)
• Waffle House (1.5 miles)
• Drake's (1.6 miles)

Places of Worship

• Church of the City (2.5 miles)
• St Philip Catholic Church (3.4 miles)
• Fellowship Bible Church - Brentwood Campus (4.6 miles)
• Brentwood United Methodist Church (6.9 miles)

Parks

• Pinkerton Park (3.2 miles)
• Crocket Park (4.2 miles)
• Owl Creek Park (6.7 miles)
• Whitney Park Playground (8.5 miles)
• Percy Warner Park (9.9 miles)

Hospitals

• Vanderbilt University (4.1 miles)