Symphony Assisted Living in Franklin, TN
Save1020 Harmony Hills Dr, Franklin, TN 37067
For more information about senior living options: (844) 490-3973
Symphony Assisted Living offers competitive pricing for its residents when compared to the broader market in Williamson County and the state of Tennessee. For a studio, residents will find the cost at Symphony to be $4,500 per month, which is notably higher than the county's average of $3,740 and significantly above the state average of $3,485. Similarly, for a one-bedroom unit, Symphony's rate of $4,900 exceeds both the county's average of $4,261 and the statewide average of $3,592. While these costs may be higher than those in surrounding areas, they often reflect Symphony's commitment to providing exceptional care and amenities that enhance the quality of life for its residents.
| Floor plans | Symphony Assisted Living | Williamson County | Tennessee |
|---|---|---|---|
| Studio | $4,500 | $3,740 | $3,485 |
| 1 Bedroom | $4,900 | $4,261 | $3,592 |
Symphony Assisted Living in Franklin is best suited for families seeking a smaller, neighborly setting where staff know residents by name and daily life centers on safety, routine, and meaningful activity. The community's layout supports a home-like atmosphere, with abundant natural light and a central outdoor space that residents can access year round. Families typically value the presence of 24-hour nursing and attentive frontline care, paired with leadership that appears engaged in coordinating services. The executive team - Tiffany as Executive Director and Hunter as Director of Nursing - receives praise for responsiveness, and the staff in dining, activities, and front desk are generally described as friendly and reliable. For those prioritizing steady touchpoints and a sense of belonging, Symphony offers a practical, comfortable middle ground between independent living and hospital-style care.
However, a clear caveat applies to families who demand absolute contractual transparency and predictable bills. Several reviews allege misalignment between initial terms and final charges, labeling the process bait-and-switch and suggesting careful contract review before committing. Turnover in key roles, including the chef and the nursing director, raises questions about continuity of daily routines and the consistency of care. For residents requiring hospital-level monitoring or intensive memory-care protocols, Symphony may feel underscored rather than enhanced. Additionally, multiple accounts of understaffing and uneven care - particularly outside peak hours - signal potential gaps that can affect safety and responsiveness. These concerns do not erase the positives, but they do mean due diligence is essential before choosing Symphony as the primary solution.
On the plus side, the strongest argument for Symphony rests with people who want warmth, reliability, and a sense of community. Families repeatedly praise the compassionate nursing staff, accessible leadership, and the way they coordinate plans to match a resident's needs. The smaller footprint tends to translate into more personalized attention, with residents regularly described as treated like family rather than numbers. Clean, well-kept facilities, thoughtful dining, and a calendar of activities - balanced by periods of quieter living - contribute to a comfortable day-to-day experience. For families watching costs, Symphony's perceived value - especially when meals, care, and housing are bundled - often makes it a practical choice in the Franklin market. When care plans are actively managed and communication is consistent, this community delivers a dependable, home-like option.
Nonetheless, several reviews flag meaningful downsides. Billing disputes and opaque terms creep into the decision for some families, with warnings to scrutinize prorating rules and 30-day notice requirements. Management concerns surface in a subset of critiques, including allegations about accountability and communication gaps that leave families feeling unheard. Reports of limited caregiver coverage at night or on weekends raise safety questions, and even observed lapses such as odors or insufficient common spaces dampen the experience. While not universal, these experiences point to a pattern of inconsistency that can upend trust and daily peace of mind if left unaddressed. Prospective residents should translate impressions from tours into hard questions about staffing, billing, and accountability.
To evaluate Symphony effectively, demand a transparent, written contract that aligns with the conversations held during tours. Get a clear breakdown of all fees, billing cycles, and any prepayment or notice terms, with explicit prorating rules. During tours, assess staffing levels across shifts, speak with frontline caregivers about their days, and verify that 24-hour nursing is reliably available. Request time with the executive director and nursing leadership to gauge responsiveness and problem-solving when issues arise. If memory care is involved, tour the dedicated space with attention to safety features and engagement opportunities. Speak with current residents or families about meal quality, activity programming, and the way care plans are followed. The goal is to reveal reliability, not just warmth.
Overall, Symphony Assisted Living is a credible option for Franklin families who want a warm, home-like environment with dependable caregiving and a manageable size. It tends to shine when leadership is accessible, programming is thoughtful, and residents feel known and cared for. The risks lie in billing disputes, leadership turnover, and potential staffing gaps that can erode daily consistency. Alternatives in the area - most notably Harmony Hills - often earn high marks for stable staffing and strong memory-care execution at competitive prices, making them worth comparing. The prudent path is extended tours, frank contract discussions, and direct conversations with multiple families about day-to-day life. When these due-diligence steps are completed, Symphony can be a reliable home with practical, compassionate care.
Symphony Assisted Living in Franklin, TN is a vibrant and welcoming community that offers a range of care services to meet the individual needs of our residents. With a focus on Independent Living and Memory Care, we strive to provide a supportive and engaging environment for seniors.
Our community boasts several amenities designed to enhance the overall quality of life for our residents. We have an on-site beautician who offers personalized grooming and styling services, ensuring that our residents always look and feel their best. Additionally, we offer devotional services off-site to cater to the spiritual needs of our residents. Our indoor common areas provide comfortable spaces for socializing and relaxation, while also serving as venues for various activities and events. For those in need of temporary care or respite stays, we offer short-term accommodation options.
At Symphony Assisted Living, we understand the importance of specialized care services. That is why we provide diabetic care, high acuity care, incontinence care, and medication management to ensure the well-being and health of our residents. Our trained staff members are dedicated to maintaining the highest standards of care.
When it comes to dining, we offer special dining programs that cater to specific dietary requirements or preferences. We believe that good nutrition plays a vital role in overall wellness.
We believe in staying active both physically and mentally. In addition to various on-site activities, such as devotional activities offsite, there are many nearby options for recreation and leisure. Residents can enjoy visiting one of the four cafes or two nearby parks for a change of scenery. With nine pharmacies located close by, accessing medications is convenient and hassle-free. Additionally, having 20 physicians nearby ensures easy access to healthcare professionals when needed.
We understand the importance of faith for many individuals and their families; therefore, living near three places of worship offers opportunities for spiritual fulfillment.
Lastly, living in close proximity to one hospital provides peace of mind knowing that emergency medical services are readily available.
At Symphony Assisted Living, we strive to provide a nurturing and inclusive environment that supports the independence and well-being of our residents. With a range of care services, convenient amenities, and nearby facilities, we are proud to offer an exceptional assisted living community in Franklin, TN.
This part of Franklin, Tennessee offers a convenient and bustling location with easy access to various amenities such as cafes, pharmacies, restaurants, and hospitals. The abundance of Starbucks locations reflects the popularity of the area among residents and visitors alike. With several physicians' offices nearby, including Harpeth Obstetrics and Gynecology and Williamson Medical Center, residents can rest assured that their healthcare needs will be met. Additionally, there are plenty of dining options like Culver's and Chick-Fil-A for those looking to enjoy a meal out. The presence of places of worship such as St Philip Catholic Church and Brentwood United Methodist Church provides spiritual support for individuals seeking community engagement. Parks like Pinkerton Park offer opportunities for outdoor recreation and relaxation. Overall, this neighborhood in Franklin is a vibrant and well-rounded community ideal for seniors seeking a mix of conveniences and amenities in a welcoming environment.
Symphony Assisted Living offers competitive pricing for its residents when compared to the broader market in Williamson County and the state of Tennessee. For a studio, residents will find the cost at Symphony to be $4,500 per month, which is notably higher than the county's average of $3,740 and significantly above the state average of $3,485. Similarly, for a one-bedroom unit, Symphony's rate of $4,900 exceeds both the county's average of $4,261 and the statewide average of $3,592. While these costs may be higher than those in surrounding areas, they often reflect Symphony's commitment to providing exceptional care and amenities that enhance the quality of life for its residents.
Symphony Assisted Living is located at 1020 Harmony Hills Dr, Franklin, TN 37067 in Williamson County, Tennessee
Medication management at Symphony Assisted Living ensures that residents receive their prescribed medications on time and in the correct dosages, which is crucial for maintaining their health and stability. This careful oversight not only helps prevent potential health complications but also alleviates anxiety for both residents and their families, knowing that essential treatments are being followed. Incontinence care provides dignified support for residents experiencing this common challenge associated with dementia and Alzheimer's disease. By addressing these needs discreetly and compassionately, Symphony fosters an environment of comfort and safety, allowing residents to focus on their well-being without added stress or embarrassment. Together, these features create a supportive framework that enhances the quality of life for individuals facing cognitive decline.
Symphony Assisted Living on seniors.fyi includes 17 photos including images showing interior, decor, living room, dining, bedroom, windows, patio, outdoor seating, and more.
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