Grace Healthcare Of Franklin

Information last verified:

1287 West Main, Franklin, TN 37064

For more information about senior living options: (844) 490-3973

4 from 108 reviews
5 stars
70
4 stars
11
3 stars
3
2 stars
7
1 stars
17

Overall Review of Grace Healthcare Of Franklin

Pros

  • pro They had a very good visit and were blessed to spend quality time with both patients.
  • pro They were pleased with the care their elderly father received, and the PT team has been amazing to him.
  • pro The staff are excellent, careful, and helpful—the best.
  • pro All of the employees were nice and informative.
  • pro The staff were friendly, even cheerful, and very helpful.
  • pro It was a beautiful place to celebrate a birthday on the patio.
  • pro Everyone was very helpful and nice; the building was clean and the staff were working with their patients, and everybody was smiling.
  • pro The staff work hard to ensure that patients receive the best treatment.
  • pro The Life Enrichment Department provides innovative activities and events for the residents, keeping them engaged.

Cons

  • pro This place is horrible.
  • pro The facility is filthy, and the smell was horrific.
  • pro The director of this facility is useless.
  • pro The facility is not clean as described; it smells of urine at times and the hallways are cluttered.
  • pro It is a rat hole right in the heart of Franklin.
  • pro There is a shortage of staff; patients do not receive regular diaper changes and rooms aren’t cleaned regularly.
  • pro The staff are lazy and never come out of the office.
  • pro The care for residents with severe medical needs is lacking; many nursing staff are temporary and unaware of patient histories.

Review

Grace Healthcare of Franklin is best suited for families seeking a post-acute, rehabilitation-forward environment where skilled therapy, attentive nursing, and a home-like atmosphere can help a loved one regain independence. The community tends to shine for residents coming out of surgery or hospitalization who need substantial PT and OT, with therapists and nurses often described as caring, capable, and consistent in their approach. Visitors frequently note clean facilities, a welcoming feel, and staff who connect with residents and families. For families counting on structured activity schedules, social engagement, and a sense of daily normalcy during recovery, this community can deliver meaningful progress and reassurance.

However, there are clear cautions worth weighing. Alternatives should be considered for families prioritizing ironclad cleanliness, flawless medication management, and unwavering staff availability across shifts. A number of reviews raise red flags about neglect, inconsistent care, and serious hygiene concerns, including instances of delayed meds, inadequate assistance with basic needs, and rooms that fall short on cleanliness. Several accounts describe a dated or worn physical plant, with claims that upgrades are overdue and that housekeeping and maintenance do not always meet expectations. For loved ones with ongoing, complex medical needs or those who require highly consistent supervision, these red flags merit serious due diligence before selecting this facility.

The strongest positives center on rehab outcomes and day-to-day care when the team is aligned. Families repeatedly commend the PT/OT teams for their expertise and dedication, and many residents appear to benefit from a robust activity slate and engaging enrichment programs. The staff’s kindness and readiness to help are frequently cited, along with a sense that the care team treats residents like family. A well-regarded sign-in system, secure entry points, and a courtyard that offers a pleasant, restorative space are recurring practical pluses. When management is solid and leadership is engaged, staff cohesion translates into smoother transitions for residents, clearer communication with families, and a more hopeful recovery trajectory.

Yet the same voices warn that the balance can tilt toward significant risk when staff turnover is high or when administrative support falters. Reports of short-staffing, variable nursing attentiveness, and occasional miscommunications around medications or care plans cast a shadow over otherwise strong clinical capabilities. Some reviewers describe rude or rough interactions with aides, inconsistent bedside care, and gaps in routine turning, hygiene, and continence management. The most alarming anecdotes depict long-standing neglect, unaddressed dignity concerns, and, in some instances, severe malnutrition and dehydration. These experiences are not merely isolated; they reflect a pattern that understandably shakes confidence and urges families to verify current operations, staffing, and supervision levels before committing.

Taken together, the pros and cons suggest a facility that can deliver excellent rehabilitation and compassionate frontline care on many days, but with vulnerability to systemic shortcomings when leadership or staffing dries up. The gains, effective therapy teams, friendly staff who engage residents and families, a walkable, homey environment, and an emphasis on meaningful activities, often offset minor irritants like an older building or occasional service gaps. However, the most troubling reviews cannot be dismissed as anecdotal: persistent cleanliness issues, delayed or mismanaged medications, and reports of serious neglect require a rigorous, current on-site assessment. Under a forward-leaning administration, these concerns can be addressed; without it, they may undermine the very recovery path hoped for.

For families evaluating Grace Healthcare of Franklin, the decision should hinge on a concrete, current sense of daily operations. Arranging a candid visit with the director and the Life Enrichment team, reviewing the nurse-to-patient ratio across shifts, and requesting to observe medication administration times can illuminate whether the strongest rehab outcomes are likely to be realized and sustained. Probe the cleanliness standards, the cadence of routine turning and care tasks, and the cadence of family communications, especially for residents transitioning from acute care. Inquire about recent staffing changes and long-term plans for facility upgrades, and ask for recent patient outcomes data, recovery benchmarks, readmission rates, and satisfaction metrics, to gauge whether the current trajectory matches the aspirational narrative.

If the answers point to strong, stable leadership, reliable nursing coverage, and transparent, proactive communication, Grace Healthcare of Franklin can be a solid choice for rehabilitation and recovery. If, instead, the site reveals ongoing turnover, chronic cleaning or med-pass concerns, or a pattern of overlooked basic needs, it would be prudent to explore alternatives in the Franklin area with a proven track record for consistent safety, dignified care, and tightly managed operations. Either way, the decision should rest on a clear picture of present-day performance rather than past highlights or isolated praise. The right fit will align a loved one’s rehab goals with a caregiving team that demonstrates steadiness, attentiveness, and the steadfast integrity required to support both recovery and ongoing quality of life.

Features

Housing

  • 88 resident community capacity 88 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Nashville International (18 miles away) Nashville International (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Grace Healthcare of Franklin is an assisted living community located in Franklin, TN. Our community provides a comfortable and welcoming environment for seniors looking for assistance with daily activities while still maintaining their independence.

Our amenities are designed to enhance the quality of life for our residents. We have a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, and we also have a computer center for residents to stay connected with loved ones.

Dining at Grace Healthcare of Franklin is a restaurant-style experience with special dietary restrictions accommodated. Our chefs prepare delicious meals that meet specific dietary needs such as diabetes diets. Residents can enjoy their meals in the dining room or use the kitchenette if they prefer to cook their own meals.

We offer various care services to ensure our residents' wellbeing. Our staff is available 24 hours a day, providing supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents receive their medications on time.

At Grace Healthcare of Franklin, we prioritize mental wellness through our mental wellness program. We believe it's essential to promote an active lifestyle, so we offer fitness programs tailored to our residents' abilities. Planned day trips and resident-run activities provide opportunities for socialization and engagement.

Our community is conveniently located near two cafes, several parks, pharmacies, physicians' offices, restaurants, and places of worship. This makes it easy for residents to access amenities and services nearby.

Overall, Grace Healthcare of Franklin offers a wide range of amenities and care services designed to enhance our residents' quality of life while providing the support they need.

Nearby Places of Interest

This part of Franklin, Tennessee is a vibrant and convenient area with a variety of amenities within close proximity. There are several pharmacies nearby for easy access to medication and healthcare needs. Additionally, there are numerous cafes and restaurants offering a wide range of dining options. Places of worship can be found within a reasonable distance for spiritual fulfillment, and there are also several parks for leisurely walks or outdoor activities. Medical care is readily available with various physicians and a hospital just a short drive away. Overall, this area provides a well-rounded community for seniors looking to reside in Franklin, Tennessee.

Pharmacies

  • Franklin Family Pharmacy CBD Products (0.5 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3.3 miles)
  • Walgreens (3.5 miles)
  • Walmart Pharmacy (3.8 miles)
  • Walgreens (4.1 miles)

Cafes

  • Frothy Monkey (0.8 miles)
  • Starbucks (3.8 miles)
  • Starbucks (5.2 miles)
  • Starbucks (5.4 miles)
  • Starbucks (9.4 miles)
  • Starbucks (9.5 miles)
  • Starbucks (9.8 miles)

Places of Worship

  • St Philip Catholic Church (1.1 miles)
  • Church of the City (1.9 miles)
  • Fellowship Bible Church - Brentwood Campus (6.8 miles)
  • Brentwood United Methodist Church (9.2 miles)

Parks

  • Pinkerton Park (1.2 miles)
  • Crocket Park (7.6 miles)
  • Percy Warner Park (10.2 miles)
  • Owl Creek Park (10.9 miles)

Restaurants

  • Sonic Drive-In (1.2 miles)
  • Chick-Fil-A (1.4 miles)
  • Scout's Pub (2.3 miles)
  • Chick-Fil-A (2.6 miles)
  • Nacho's Mexican Restaurant (3 miles)
  • Waffle House (3.1 miles)
  • Shake Shack (3.4 miles)

Physicians

  • Ascent Eye Care & Eyewear Gallery (1.3 miles)
  • Vanderbilt Interventional Pulmonology Franklin (2.3 miles)
  • Vanderbilt Westhaven Clinic (2.5 miles)
  • Huffnagle James Dr (3 miles)
  • Pinnacle Dermatology - Franklin (3 miles)
  • Sanctuary Functional Medicine (3.2 miles)
  • Donelson Family Practice At Franklin (3.5 miles)

Hospitals

  • Vanderbilt University (6.2 miles)

Frequently Asked Questions

Where is Grace Healthcare Of Franklin?

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