1287 West Main, Franklin, TN 37064
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff are friendly and helpful. They work hard to ensure patients receive the best treatment. The facility is clean, well kept, and welcoming. The staff are caring and provide a warm, home-like environment. Rehab and hospice care is delivered with kindness and compassion. Yalanda is recognized for attentive, respectful care. The staff listen to family needs and address concerns. The center offers engaging activities and high-quality food, along with a pleasant courtyard view.
The facility is described as filthy with a horrific smell. Staff are accused of not knowing what they are doing and not being accommodating. The facility's director is described as useless. Residents were reportedly not bathed or regularly cleaned, with unsanitary conditions. A nurse allegedly rolled her eyes and claimed nurses don't like white people. Residents were sent home with someone else's medication. Personal property was allegedly stolen by a staff member. Reviewers state they would not recommend the facility for long-term care.Franklin Wellness & Rehabilitation elicits a wide spectrum of experiences from families and friends who have trusted their loved ones to its care. Across the reviews, the facility is described as a place where some days shine with warmth and attentiveness, while other reports point to serious lapses that leave families unsettled and frustrated. The comments span several years and multiple situations, reflecting both changes in staff and shifts in the daily realities of rehab and long-term care. Some reviewers started as hopeful observers in 2024 and continued to monitor the facility into 2025, noting that staff and circumstances can change rapidly.
On the positive side, many reviewers repeatedly praise the people who work there. Families describe the staff as friendly, helpful, and genuinely caring, with a sense that caregivers treat residents as if they were their own family. Several accounts highlight the attentive, compassionate approach of individual aides and nurses, and some patients are placed in recovery contexts where the staff are described as especially supportive and patient-centered. Visitors note that the sign-in process via a kiosk is smooth and efficient, that the atmosphere can feel welcoming and home-like, and that security at entry and exits feels solid. Specific names - such as a staff member named Yalanda who takes care of patients with love, care, and respect - are singled out for praise, as are teams of physical and occupational therapists who helped loved ones regain function. A few reviewers also mention pleasant experiences with visiting and communication, and some families express gratitude for the way the team manages hospice and end-of-life care with kindness and humanity, describing moments when staff remained present and supportive during difficult times.
Other reviews describe the facility as reasonably well-maintained, with some parts of the building appearing older or drab but clean and well-kept. Commenters note that the care teams work hard and that the residents often engage in activities and social interaction that enhance quality of life. For some families, the environment feels clean and professional, and the care staff is praised for responsiveness, especially in addressing questions and coordinating care plans. A few reviewers mention beautiful outdoor spaces and views, which contribute to a sense of comfort and normalcy in what can be a stressful experience for families.
However, there are several intensely negative accounts that cannot be ignored. One review from July 2025 describes a husband's week in the facility as "filthy" with a horrific odor, requiring his family to clean his area and even to empty a roommate's urinal because staff would not. The account details neglect in basic hygiene - an unclean bathroom, food left in a room with flies, and slow or absent medication delivery. The reviewer claims a nurse dismissed concerns with a rolled-eye attitude and alleges racial tensions, including a claim that nurses "don't like white people." The discharge meeting reportedly confirmed disturbing problems, including the misdelivery of medications to the wrong person, and the overall tone paints the director as ineffective. This review also alleges systemic failures that resulted in the patient returning home with someone else's medications, painting a picture of serious safety and compliance concerns.
Another set of reviews focuses on inconsistent care quality and staffing shortages. Some readers describe nurses who lack sufficient time or attentiveness, with calls for more chairs in patient rooms and broader support for basic comfort. One reviewer emphasizes a sense of ongoing under- or over-staffing that compromises attention to each resident's needs, and another recounts a personal experience of repeated questions about whether a loved one had eaten or received prescribed meds, only to be met with uncertainty or delay. The sentiment here is that while some staff are kind and capable, the facility is not consistently aligned in delivering reliable care across all shifts and units.
A particularly scathing review uses the words "the worst place" in Williamson County, detailing "filthy holes in the walls" and "unsanitary conditions." The writer claims that a parent was not bathed during a stay, arrived in a hospital gown, and did not receive timely hygiene or medication administration. The complaint extends beyond individual neglect to imply broader organizational dysfunction, including a lack of transportation assistance because staff were not being paid and a social worker who could not effectively communicate with families. The reviewer declares that the state of the facility amounts to an unacceptable risk, and threatens to draw attention from media and political channels.
In a more mixed but still cautious frame, several families describe experiences where the care was ultimately "excellent" or "phenomenal" in parts, such as PT/OT results or overall patient improvement, but tempered by occasional rude CNAs, brief lapses in responsiveness, or occasional concerns about cleanliness or follow-through. One family reports a two-week stay where the medical and therapy teams delivered high-quality rehabilitation, helping their loved one leave in better shape than on admission, while acknowledging that a few staff members could have conducted themselves more professionally. Another account mentions a positive hospice experience in which staff remained present and compassionate during a difficult transition, highlighting the meaningful support offered by the care team.
Taken together, the reviews present a facility with a deeply divided reputation: moments of genuine warmth, professional competence, and patient-centered care stand in stark contrast to experiences of neglect, miscommunication, and perceived systemic failures. The most alarming narratives describe overt neglect, persistent cleanliness problems, medication errors, and hostile or discriminatory attitudes among some staff, sometimes accompanied by perceived leadership gaps. The range of experiences underscores how much individual circumstance - unit, staff on duty, and even the day's events - can shape a family member's perception of Franklin Wellness & Rehabilitation.
For anyone considering this facility, the message that emerges is clear: do thorough, up-to-the-minute research and visit in person if possible. Talk with current residents and families, ask pointed questions about medication administration, hygiene practices, staff ratios, and what is being done to address past concerns. Some families find value and comfort in the compassionate, dedicated staff and the rehabilitation outcomes, while others advise continuing the search for a facility that better aligns with their expectations for safety, cleanliness, and consistent care. The overarching advice echoed by several reviewers is to assess not just the reputation, but the present conditions and leadership as they stand today, recognizing that care quality can fluctuate over time and that there may be better options available for loved ones who require rehab or long-term care.
88 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Nashville International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Grace Healthcare of Franklin is an assisted living community located in Franklin, TN. Our community provides a comfortable and welcoming environment for seniors looking for assistance with daily activities while still maintaining their independence.
Our amenities are designed to enhance the quality of life for our residents. We have a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, and we also have a computer center for residents to stay connected with loved ones.
Dining at Grace Healthcare of Franklin is a restaurant-style experience with special dietary restrictions accommodated. Our chefs prepare delicious meals that meet specific dietary needs such as diabetes diets. Residents can enjoy their meals in the dining room or use the kitchenette if they prefer to cook their own meals.
We offer various care services to ensure our residents' wellbeing. Our staff is available 24 hours a day, providing supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents receive their medications on time.
At Grace Healthcare of Franklin, we prioritize mental wellness through our mental wellness program. We believe it's essential to promote an active lifestyle, so we offer fitness programs tailored to our residents' abilities. Planned day trips and resident-run activities provide opportunities for socialization and engagement.
Our community is conveniently located near two cafes, several parks, pharmacies, physicians' offices, restaurants, and places of worship. This makes it easy for residents to access amenities and services nearby.
Overall, Grace Healthcare of Franklin offers a wide range of amenities and care services designed to enhance our residents' quality of life while providing the support they need.
This part of Franklin, Tennessee is a vibrant and convenient area with a variety of amenities within close proximity. There are several pharmacies nearby for easy access to medication and healthcare needs. Additionally, there are numerous cafes and restaurants offering a wide range of dining options. Places of worship can be found within a reasonable distance for spiritual fulfillment, and there are also several parks for leisurely walks or outdoor activities. Medical care is readily available with various physicians and a hospital just a short drive away. Overall, this area provides a well-rounded community for seniors looking to reside in Franklin, Tennessee.
Grace Healthcare Of Franklin is located at 1287 West Main, Franklin, TN 37064 in Williamson County, Tennessee
Claiborne And Hughes Health Center
Franklin, TN
Caring, supportive staff with positive rehabilitation experiences.
Claiborne And Hughes Health Center reviews
Claiborne And Hughes Health Center images
Claiborne & Hughes Nursing & Rehabilitation Center
Franklin, TN
Strong nursing and therapy care with long-tenured staff, plus high cleanliness and regular updates.
Claiborne & Hughes Nursing & Rehabilitation Center costs
Claiborne & Hughes Nursing & Rehabilitation Center reviews
Claiborne & Hughes Nursing & Rehabilitation Center images
NHC Healthcare - Franklin
Franklin, TN
24-hour supervision with medication management and restaurant-style dining.
NHC Healthcare - Franklin reviews
NHC Healthcare - Franklin images
Tracey's Place
Franklin, TN
Competitive pricing with strong on-site amenities (private bathrooms, beautician, devotional services).
Reid Hill Commons
Franklin, TN
Small, intimate community with on-site meal preparation/medication management and easy access to nearby pharmacies, physicians, dining, and places of worship.
Right at Home Middle TN
Franklin, TN
Great access to nearby pharmacies, physicians, restaurants, and amenities.
Right at Home Middle TN reviews
Right at Home Middle TN images
Belvedere Commons of Franklin
Franklin, TN
Caring staff and a clean, quiet environment with good value for the Franklin area.
Belvedere Commons of Franklin costs
Belvedere Commons of Franklin reviews
Belvedere Commons of Franklin images
Somerby Franklin
Franklin, TN
Friendly, engaged staff with a vibrant community and quality on-site dining and activities.
Somerby Franklin costs
Somerby Franklin reviews
Somerby Franklin images
Symphony Assisted Living
Franklin, TN
Caring staff and a clean, welcoming environment with engaging dining and activities.
Symphony Assisted Living costs
Symphony Assisted Living reviews
Symphony Assisted Living images
Exploring the World of Home Health Nurses: Qualifications, Roles, and Hiring Tips
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Navigating Medicare Coverage for In-Home Care Services
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-Home Care Costs in 2025: A Detailed State-by-State Exploration
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
