Harmony At Wescott Plantation

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Harmony At Wescott Plantation

5130 Wescott Boulevard, Summerville, SC 29485

For more information about senior living options: (844) 490-3973

3.7 from 54 reviews
5 stars
32
4 stars
4
3 stars
2
2 stars
1
1 stars
15

Assisted Living Independent Living Memory Care

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    Overall Review of Harmony At Wescott Plantation

    Pros

    • pro The Harmony at Wescott team is amazing and operates with professionalism.
    • pro Harmony Wescott sets the standard for compassionate, high-quality care.
    • pro The staff at Harmony Wescott are highly professional, genuinely caring, and go the extra mile to ensure residents feel valued and heard.
    • pro Dustin, Tameka, and the Harmony team are highly regarded for their dedication and approachability.
    • pro The new management team provides a clean, respectful, and loving environment for families.
    • pro The clinical team deserves five stars for their attentive care.
    • pro The staff are incredibly friendly and welcoming, making the community feel warm and comfortable.
    • pro The atmosphere at Harmony is warm and welcoming, with clear communication and thoughtful explanations about care.
    • pro Under new management, Harmony has a new leadership team that is great and responsive to concerns.

    Cons

    • pro The kitchen staff is horrible, rude, and don't care about how they prepare residents' food, especially for those who can't speak for themselves; the whole kitchen staff should be fired.
    • pro The memory care is horrific; caregivers don't care, residents are left on their own to fall, diapers aren't changed, and residents end up with sores and rashes, lying in urine and feces and being showered like dogs.
    • pro There are constant staffing issues and most calls are not returned, making it hard to reach anyone.
    • pro Billing practices included charging for days after a resident left and adding late fees, with management failing to respond to inquiries.
    • pro A former resident states they would not recommend Harmony Senior services, citing a lack of dignity and consistent quality care.
    • pro Caregivers are described as not caring and not doing their jobs, with rude and neglectful behavior toward residents.
    • pro Clothes and toiletries are frequently lost or discarded, indicating mismanagement.

    Review

    The Harmony at Wescott appears in many voices as a place where warmth, attentiveness, and a sense of family are central to the experience. Across numerous testimonials, residents and their families repeatedly describe a facility that feels welcoming and well cared for. Reviewers emphasise a staff culture that is professional, responsive, and genuinely invested in delivering high-quality service. The tone of these accounts is often one of appreciation for everyday kindness, patient communication, and a commitment to helping families feel supported during what can be a difficult time. In short, the atmosphere is frequently described as caring and respectful, with many noting that the people who work there truly make a difference in the lived experience of residents and their loved ones.

    A large portion of the praise centers on the staff themselves. Commentators highlight the compassion and dedication that permeate daily interactions - from frontline caregivers to nurses and administrative teams. Specific staff members are singled out for recognition, with Dustin and Tameka mentioned by name for their impact. Several reviewers commend the overall team for going the extra mile, maintaining open lines of communication, and treating residents with dignity and respect. This emphasis on personalized attention - conversations that feel meaningful, care that adapts to individual needs, and a consistent sense of being heard - emerges as a distinguishing feature in many of the positive reviews.

    Cleanliness and a warm, home-like environment are recurring themes as well. Reviewers consistently report that the facility is clean, orderly, and well maintained, with a layout and atmosphere that feel comfortable for residents and reassuring for families. The staff's professional yet friendly demeanor contributes to an overall impression of an inviting and safe space. Comments about the physical environment are often paired with remarks about how the building and its operations are designed to accommodate various needs, which helps families feel confident in the facility's capacity to support different levels of care and activity.

    There is also substantial attention given to leadership and management, particularly the changes that have occurred over time. Some reviewers celebrate a "great new management team" and "new leadership," noting that these changes have brought improvements in communication, responsiveness, and overall operations. A notable sentiment across several accounts is that the shift in leadership has positively affected resident care and staff morale, with families feeling more assured that concerns will be heard and addressed. One reviewer even urges readers not to be swayed by older reviews, signaling renewed confidence in the current management while acknowledging the history of the facility. This theme of refreshed leadership contributes to an impression of ongoing improvement and a renewed commitment to resident well-being.

    Families also highlight the value of activities, engagement, and opportunities for social connection. There are strong notes of appreciation for the programs and social options available at the Harmony at Wescott, both inside the facility and in the surrounding community. Reviewers describe a variety of activities and events that keep residents engaged and contribute to a sense of purpose and companionship. For many families, these offerings are a meaningful part of why they feel comfortable with the choice to place a loved one at Harmony, reinforcing the sense that this is more than a place to live - it's a supportive community where people can maintain relationships and meaningful routines.

    However, alongside the positive experiences, there are serious concerns voiced by some reviewers that cannot be overlooked. A subset of accounts contains stark and distressing allegations about the quality of care in memory care and the handling of daily necessities. Descriptions include unacceptable conditions such as odor, improper supervision, inadequate diaper changes, and residents left to navigate difficulties without sufficient support. Some reviewers describe staff as not caring or not adequately performing essential tasks, and there are claims that residents were exposed to unsafe or unsanitary conditions. These statements reflect a deeply troubling experience for those involved and stand in stark contrast to the otherwise collaborative and compassionate tone found in many other reviews.

    There are also critical remarks about kitchen and dining experiences, with some reviewers reporting rude behavior from kitchen staff and concerns about the handling and quality of meals, particularly for residents who cannot advocate for themselves. Billing and communication problems are another recurring issue in the negative accounts. Specific individuals are named in these disputes - billing personnel and administrators - highlighting delayed responses, disputes over charges, and difficulties obtaining timely resolution. In some cases, reviewers describe keeping up-to-date on charges by disputing bills or seeking external intervention, and one reviewer recounts moving a resident to a different facility after ongoing concerns with billing and care.

    A particularly intense thread in the negative experiences includes a broader critique of overall safety and care standards in memory care, including the suggestion that some families felt forced to remove their loved ones from Harmony as a result of persistent problems. A final, strongly worded sentiment from a former resident emphasizes that Harmony Senior Services, as a broader organization, did not meet expectations for dignity and consistent quality care. This perspective serves as a stark counterpoint to the many positive experiences documented elsewhere and underscores the variation in outcomes that families may encounter.

    Taken together, the reviews paint a picture of a facility that can be a beacon of warmth, dignity, and professional care when leadership is stable, staff are responsive, and families are included in the care process. At the same time, they reveal that concerns persist for some residents and families - especially around memory care, dining service, staffing consistency, and billing practices - that demand ongoing attention and transparent, proactive resolution. Prospective families considering Harmony at Wescott should weigh these voices carefully: visit to observe firsthand, ask detailed questions about staff-to-resident ratios, memory care protocols, and how they handle concerns and billing, and seek out current families' experiences to understand how the leadership and care culture have evolved over time. The overarching message is one of a facility with strong positives and dedicated people, tempered by significant challenges that require due diligence and ongoing dialogue.

    Features

    Housing

    • 105 resident community capacity 105 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Charleston AFB International (7 miles away) Charleston AFB International (7 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Harmony At Wescott Plantation in Summerville, SC is an assisted living community offering a range of care services to meet the unique needs of its residents. With a focus on providing both independent living and memory care, Harmony offers comprehensive assistance and support for seniors.

    The community boasts an array of amenities designed to enhance the quality of life for its residents. A beauty salon ensures that they can indulge in self-care and grooming, while cable or satellite TV provides entertainment options. Community-operated transportation makes it easy for residents to explore the surrounding area, and a computer center enables them to stay connected with loved ones.

    Dining at Harmony At Wescott Plantation is a delightful experience with restaurant-style dining offering nutritious meals tailored to special dietary restrictions. The spacious dining room creates an inviting atmosphere for socializing and enjoying delicious food. For those who prefer more privacy, private bathrooms and kitchenettes are available in select apartments.

    To ensure residents' physical well-being, the community features a fitness room and a wellness center. Additionally, housekeeping services keep their living spaces tidy and move-in coordination simplifies the transition process.

    Care services at Harmony At Wescott Plantation are provided by attentive staff members round-the-clock, offering assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications accurately and on time. The mental wellness program focuses on promoting cognitive health, while specialized memory care programming caters specifically to individuals with memory impairments.

    Residents have access to various recreational activities and amenities that promote social engagement and overall well-being. This includes concierge services for personalized assistance, fitness programs for maintaining physical health, planned day trips for exploring new places, resident-run activities for fostering connections within the community, and scheduled daily activities to keep them engaged.

    Located conveniently near parks, pharmacies, physicians, restaurants, and hospitals ensures that residents have easy access to essential amenities and healthcare services. With its comprehensive range of care and amenities, Harmony At Wescott Plantation provides a nurturing and supportive environment for seniors to thrive.

    Nearby Places of Interest

    Restaurants

    • Raising Cane's Chicken Fingers (0.7 miles)
    • Charleston Sports Pub (0.7 miles)
    • Senor Tequila Summerville (0.8 miles)
    • Chili's Grill & Bar (0.9 miles)
    • Sonic Drive-In (1 miles)
    • McDonald's (1.5 miles)
    • Perkins Restaurant and Bakery (1.7 miles)

    Parks

    • Wescott Park (1.1 miles)
    • Ashley River Park Site (3.4 miles)

    Pharmacies

    • Walgreens (1.3 miles)
    • CVS Pharmacy (2.2 miles)
    • CVS Pharmacy (3 miles)
    • Walgreens (3 miles)
    • Medicine Man Compounding Pharmacy (3.6 miles)
    • Walgreens (4.4 miles)
    • CVS Pharmacy (5.1 miles)

    Physicians

    • Carolina Spine (1.5 miles)
    • Riddle, Patricia E, MD Oasis Medical Spa (1.5 miles)
    • Low Country Orthopaedics (1.5 miles)
    • Charleston GI (1.5 miles)
    • Palmetto Primary Care Physicians (1.5 miles)
    • Summerville Dermatology (1.5 miles)
    • Springview Medical Properties (1.5 miles)

    Hospitals

    • Lowcountry Outpatient Surgery Center (1.5 miles)
    • HCA Healthcare (1.7 miles)
    • Trident Eye Surgery Center (4.4 miles)

    Cafes

    • Starbucks (5.1 miles)
    • Starbucks (6 miles)

    Places of Worship

    • St John The Beloved Catholic Church (5.5 miles)

    Frequently Asked Questions

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