The Residences at Greer

Pros

• The staff at The Residences at Greer is described as loving, caring, and understanding, providing great care for the residents.
• Family members feel assured that their loved ones are being well cared for in a beautiful facility with comfortable accommodations.
• Many residents express satisfaction with the attention and support they receive from the staff, highlighting their professionalism and dedication.
• The environment is noted to be bright and open, contributing to a positive atmosphere for both residents and families.
• Families appreciate the quick transition process into the facility, allowing their loved ones to settle in comfortably.
• Residents enjoy participating in activities offered at the facility and appreciate that staff leads some of these events.
• Multiple reviews highlight the warm relationships formed between family members and staff, promoting trust and communication regarding care needs.

Cons

• The facility lacks working monitoring equipment, has no receptionist, and insufficient oversight or emergency response systems.
• There have been multiple staff changes, leading to a declining quality of care and continuous management issues.
• Housekeeping performs poorly, with insufficient cleaning and laundry practices, often returning items still wet.
• The food served is consistently subpar, lacking fresh vegetables and variety, leading residents to be dissatisfied with their meals.
• The heating and air conditioning system in the rooms is problematic and unresponsive to service requests, causing discomfort for residents.
• The activities offered are sporadic, often canceled on a whim without notice to residents or families.
• Poor communication from management resulted in a family member being refused re-admittance after hospitalization.
• There is not enough staff to adequately meet the needs of all residents, leading to inconsistent care and support.
• Residents frequently complain about the dining experience due to long wait times and disorganized meal service.
• Some families felt that staff did not take enough precautions concerning resident safety and supervision during emergencies.

Review

The Residences at Greer has garnered a wide array of reviews, highlighting various experiences from families who have placed their loved ones in the facility. This small and intimate care home appeals to some due to its proximity to family members, providing peace of mind during emergencies. Many reviewers commend the staff for their dedication and affection towards residents, with statements noting that they genuinely care for each individual’s well-being. The structure of care plans is also praised, as staff work closely with families to ensure that needs are met and adjustments are made when necessary.

However, not all experiences align with this positive sentiment. While some families express gratitude for attentive care and compassion demonstrated by the staff, others recount troubling incidents that raise questions about safety and oversight within the facility. A particularly harrowing review detailed a concerning lack of staff presence when an emergency arose, leading to distressing situations such as finding a resident alone in the parking lot. This stark contrast between positive anecdotes and alarming accounts raises concerns about consistency in staffing levels and crisis management protocols.

Another recurring theme among reviewer comments revolves around living accommodations and personal customization within resident rooms. Families appreciate the ability to furnish living spaces according to individual tastes; however, they note the importance of supplying personal items themselves since basic furnishings like linens are not provided by The Residences at Greer. The security feature of self-locking doors is also highlighted positively, giving families reassurance regarding their loved ones’ safety from unwanted access.

Food service seemingly represents one of the larger pain points across multiple reviews—while some residents find it satisfactory or even acceptable, others have raised serious criticisms regarding its quality and variety. Common complaints include monotonous menus predominantly featuring starchy options like potatoes as opposed to fresh fruits or vegetables. Aspects such as delayed meal servings exacerbate frustrations among family members who feel their loved ones deserve better dining experiences than those comparable to institutional settings.

Additionally, an array of logistical challenges were reported related both to care delivery and environmental conditions within the building itself; such problems ranged from inadequate housekeeping services that leave areas uncleaned or cluttered, insufficient maintenance on heating or cooling systems that create uncomfortable living conditions, and issues where promised repairs went unmet for extended periods—a sign that overall management might be faltering amid high staff turnover rates.

Despite these challenges detailed in many instances—ranging from under-experienced staff members contributing to feelings of dissatisfaction among residents' families—to noteworthy favorites like warmth shown by caregivers toward patients, it’s crucial for potential residents' families considering placing their loved ones here to carefully weigh these perspectives against their specific needs and preferences. For some families crowned by love but confronted by logistical hurdles or worries about safety measures amidst staffing inadequacies may find themselves seeking alternatives despite several cherished moments shared by other households grateful for personalized attention offered at The Residences at Greer.

In conclusion, while numerous testimonials reflect meaningful connections formed between caregivers and those residing at The Residences at Greer—confirming it as a viable option for assisted living—ongoing systemic issues warrant close examination before deciding if this particular facility aligns well enough with one’s expectations when choosing long-term residential care solutions for aging loved ones. Patrons must keep an open dialogue with management while remaining vigilant so elevated standards can become synonymous with continued growth toward improvement going forward throughout all aspects involved in running this vital community service endeavor.

This part of Greer, South Carolina, offers convenient access to several hospitals, physicians' offices, pharmacies, and transportation options such as the Greenville-Spartanburg International Airport. The area also features a variety of dining options ranging from casual eateries like Dillards Farms Ice Cream and Cook Out to more upscale establishments like 13 Stripes Brewery. Nearby parks like East Riverside Park provide opportunities for outdoor recreation, while cafes such as Junto Coffee offer a cozy atmosphere for socializing. Additionally, there are places of worship like Brushy Creek Baptist Church and entertainment venues like the Regal Hollywood & RPX theater in nearby Greenville. Overall, this part of Greer provides a mix of healthcare resources, amenities, and leisure activities that may be appealing for seniors looking to settle in the area.

Hospitals

• Greer Memorial Hospital (0.3 miles)
• AFC Urgent Care - Bon Secours - Greer (1.9 miles)
• Surgery Center At Pelham (4.5 miles)
• Spartanburg Regional (4.5 miles)
• Village Hospital (4.5 miles)
• Patewood Medical Campus (6.7 miles)
• Patewood Memorial Hospital (6.9 miles)

Physicians

• Cypress Internal Medicine (0.3 miles)
• Warren Keith Stafford (1 miles)
• Greer Family Medicine (1.2 miles)
• Greer Pediatric Center (1.4 miles)
• Pediatric Associates (1.7 miles)
• Dr Degarmo (1.7 miles)
• MD 360 Greer (1.7 miles)

Restaurants

• Dillards Farms Ice Cream (0.6 miles)
• South House Restaurant (1.3 miles)
• Cook Out (1.6 miles)
• IHOP (1.9 miles)
• 13 Stripes Brewery (2.5 miles)
• Burger King (3.4 miles)
• Tadpole Fish Camp (3.7 miles)

Pharmacies

• Walgreens (1.5 miles)
• Professional Pharmacy of Greer (1.7 miles)
• CVS Pharmacy (3.6 miles)
• Upstate Pharmacy (3.8 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (4.6 miles)
• CVS Pharmacy (4.6 miles)

Parks

• East Riverside Park (1.7 miles)
• Gary L. Pittman Memorial Park (5.7 miles)
• Paris Mountain State Park (6.9 miles)

Cafes

• Junto Coffee (2.5 miles)
• Starbucks (4.6 miles)
• Panera Bread (4.6 miles)
• Starbucks (4.7 miles)

Transportation

• TSA Pre (2.7 miles)
• Concourse B (2.7 miles)
• Escape Lounges (2.8 miles)
• Greenville-Spartanburg International Airport (GSP) (2.8 miles)
• Concourse A (2.8 miles)
• Baggage Claim (2.8 miles)

Places of Worship

• Brushy Creek Baptist Church (3.9 miles)

Theaters

• Regal Hollywood & RPX - Greenville (7.2 miles)