Brushy Creek Post Acute

Pros

• Some staff members were described as friendly and helpful, providing care and support when needed.
• The facility's setting was noted as lovely, contributing to a pleasant environment for patients.
• One individual expressed gratitude for a specific nurse who went above and beyond in their care.
• The common area of the cottage was appreciated for being a large space where residents could gather.
• One reviewer highlighted that the food preparation staff were friendly, ensuring certain meals were acceptable despite some issues with temperature.
• The cleanliness of some areas within the facility was acknowledged positively by one reviewer.
• Several family members took initiative to provide comfort and additional care to their loved ones, highlighting a strong commitment to patient well-being.
• A friendship formed between a caregiver and previous staff member demonstrates lasting positive relationships within the community.

Cons

• The facility is grossly understaffed and fails to provide adequate care for patients.
• Many staff members exhibit a lack of concern for their jobs and the well-being of patients.
• Patients often experience long wait times for assistance, leading to feelings of neglect.
• Communication with staff is poor, making it difficult to address care concerns or discharge plans.
• The food provided is substandard, often cold and unappetizing.
• Cleanliness standards in the rooms and bathrooms are unacceptable.
• Important medical supplies and equipment are frequently not provided upon discharge.
• There is little to no engagement in activities for patients, resulting in isolation.
• Patients are discharged prematurely without proper support or equipment, jeopardizing their recovery.
• Complaints about care are met with indifference from management, reflecting a lack of accountability.

Review

The feedback provided about Brushy Creek Post Acute reveals a troubling picture of care and conditions within the facility. Many reviewers voiced their deep dissatisfaction regarding the level of attention, availability of staff, and overall quality of care that loved ones received during their stays. With personal accounts from multiple individuals, it's evident that while some employees exhibited compassion and competence, systemic issues plagued the facility leading to neglect and inadequate support for patients recovering from serious medical conditions.

One recurring theme across various reviews is the alarming understaffing at Brushy Creek. Families reported long waits for assistance, particularly during evening hours when staff seemed least engaged. One review stated outright that after 7 PM, staff were unresponsive; a loved one languished without proper attention until emergency services had to be called due to neglect. There was also an unsettling claim about not receiving critical medications on time, highlighting a serious lapse in basic patient care protocols. Such experiences leave families feeling frustrated and helpless, especially when they entrust their loved ones to facilities marketed as safe havens for recovery.

In addition to understaffing concerns, many reported that the rehabilitation services promised were either insufficient or entirely absent. One reviewer lamented how their husband never received rehabilitation exercises despite being charged for them—echoing a sentiment shared by others who noted infrequent physical therapy sessions amidst high expectations set by the facility upon admission. A pattern emerged of patients being left primarily in bed with little encouragement or assistance to partake in physical activities crucial for their recovery.

Food service also drew criticism across multiple reviews. Described as "substandard," meals often arrived cold or unappetizing. Residents faced unacceptable meal options and regular requests for specific dietary adjustments fell on deaf ears. This lack of attention extended beyond just nutrition; it reflected a broader issue of communication breakdowns within staff members who did not seem motivated or empowered enough to meet residents' basic needs effectively.

Moreover, cleanliness appeared to be another significant concern among reviewers. Despite claims of having clean rooms upon entry into Brushy Creek Post Acute, reports surfaced detailing otherwise neglected common areas and unsanitary bathrooms. Patients frequently found themselves living in less-than-ideal conditions that would hinder rather than facilitate their healing journey—a stark contrast to what families expect when seeking skilled nursing care.

The emotional toll on families became evident through firsthand experiences shared regarding visits with their loved ones at the facility. Many felt compelled to reside alongside their relative due to perceived negligence by staff—watchful caregivers attempting to fill in gaps left by overwhelmed professionals forced into daily struggle against an under-resourced system. Instances where family members brought additional items such as chairs or even stools illustrate an institutional failure to provide appropriate accommodations for those recovering from serious ailments.

In conclusion, while there are commendable individuals among the caregivers at Brushy Creek Post Acute who demonstrate genuine concern for residents’ well-being, this does not outweigh overarching systemic failures documented extensively in these reviews. From understaffing issues and inadequate rehabilitation opportunities to poor nutritional offerings and cleanliness oversights—the consensus is clear: prospective clients should tread carefully before choosing this facility for post-acute care needs as it may lead families down a path filled with disappointment instead of recovery support.

Hospitals

• Greer Memorial Hospital (0.2 miles)
• AFC Urgent Care - Bon Secours - Greer (1.8 miles)
• Surgery Center At Pelham (4.4 miles)
• Spartanburg Regional (4.4 miles)
• Village Hospital (4.4 miles)
• Patewood Medical Campus (6.4 miles)
• Patewood Memorial Hospital (6.7 miles)

Physicians

• Cypress Internal Medicine (0.2 miles)
• Warren Keith Stafford (1.3 miles)
• Greer Family Medicine (1.4 miles)
• MD 360 Greer (1.5 miles)
• Greer Pediatric Center (1.6 miles)
• Pediatric Associates (1.9 miles)
• Dr Degarmo (1.9 miles)

Restaurants

• Dillards Farms Ice Cream (0.7 miles)
• South House Restaurant (1.5 miles)
• Cook Out (1.6 miles)
• IHOP (1.8 miles)
• 13 Stripes Brewery (2.3 miles)
• Burger King (3.3 miles)
• Tadpole Fish Camp (3.9 miles)

Parks

• East Riverside Park (1.5 miles)
• Gary L. Pittman Memorial Park (5.4 miles)
• Paris Mountain State Park (6.7 miles)

Pharmacies

• Walgreens (1.6 miles)
• Professional Pharmacy of Greer (1.9 miles)
• CVS Pharmacy (3.4 miles)
• Upstate Pharmacy (3.6 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.4 miles)
• CVS Pharmacy (4.4 miles)

Cafes

• Junto Coffee (2.3 miles)
• Starbucks (4.4 miles)
• Panera Bread (4.4 miles)
• Starbucks (4.6 miles)

Transportation

• TSA Pre (2.7 miles)
• Concourse B (2.7 miles)
• Escape Lounges (2.7 miles)
• Greenville-Spartanburg International Airport (GSP) (2.7 miles)
• Concourse A (2.7 miles)
• Baggage Claim (2.8 miles)

Places of Worship

• Brushy Creek Baptist Church (3.7 miles)

Theaters

• Regal Hollywood & RPX - Greenville (7 miles)