Pine Grove Senior Living

Pros

• Residents and families have expressed high satisfaction with Pine Grove Senior Living, often rating it five stars for its cleanliness and friendly staff.
• The facility offers a variety of engaging activities, including music and worship services, which residents look forward to attending.
• Many reviewers appreciate the cost-effectiveness of Pine Grove compared to other facilities in the area.
• Families value the sense of community and safety that their loved ones experience at Pine Grove Senior Living, contributing to a joyful environment.
• The staff is consistently praised for being kind, caring, and involved in the residents' well-being.
• Facilities like private rooms, clean common areas, and an array of amenities have impressed visitors.
• Reviewers highlight the positive atmosphere created by the energetic activities director and supportive caregivers who foster camaraderie among residents.
• The inclusion of pets at Pine Grove is seen as a significant advantage for many families choosing the facility.

Cons

• The rate increased by $550 just two months after moving in, leaving residents dissatisfied with the lack of prior notice.
• There have been reports of misplaced and lost medications, causing additional financial burdens on families.
• Some staff members are perceived as unkind and neglectful, particularly in assisting visually impaired residents.
• There is a persistent odor in the hallways and individual rooms, indicating cleanliness issues.
• The facility's failure to clean resident rooms daily has led families to take on the responsibility themselves.
• Despite friendly caregivers, the office staff is often described as lacking warmth and approachability.
• Residents report dissatisfaction with the food quality, claiming it to be unappetizing and resulting in weight loss for some.
• There are concerns about inadequate engagement for residents, with calls for more outside activities and socialization opportunities.
• Complaints indicate that management talks positively about care but fails to resolve lingering issues over an extended period.
• Overall experiences on the memory care side were disappointing compared to assisted living, with less socialization reported among residents.

Review

Pine Grove Senior Living has garnered a mix of positive and negative feedback from residents and their families, reflecting a range of experiences within the facility. Many reviews highlight the overall satisfaction with the services provided, particularly emphasizing the cleanliness, friendliness of staff, and various engaging activities available to residents. Families appreciate that Pine Grove is not only a place for care but also an environment that fosters community among its residents. The facility offers numerous activities such as music sessions, worship services twice weekly, and interactive games like bingo—all contributing to the vibrant atmosphere at Pine Grove.

The staff at Pine Grove often receive praise for their professionalism and compassion. Reviewers mention how the care team goes out of their way to ensure residents feel taken care of, with many expressing gratitude for personalized attention given by staff members. One family noted an emotional gesture from the employees when they attended a funeral service for a resident’s family member. Such acts reveal how deeply invested the staff can be in both the well-being of residents and their families, which resonates positively with many reviewers.

Another significant aspect addressed in multiple reviews is affordability. Several families have reported finding Pine Grove to be cost-effective compared to other assisted living facilities in the area. This affordability does not seem to compromise quality; instead, it appears that many find value in what Pine Grove provides—nice accommodations alongside reasonable pricing. However, some reviews mentioned an unexpected price increase shortly after moving in, raising concerns about transparency regarding costs and budgeting.

While most feedback leans toward positive sentiments about communal life at Pine Grove, there are also critical observations regarding specific areas needing improvement. Some family members expressed dissatisfaction with issues concerning room cleanliness and management responsiveness to resident needs over time. Instances were noted where medications were misplaced or lost, prompting additional purchases by families—a serious concern when caring for vulnerable populations who may rely on medications for stability.

Additionally, visitors have pointed out concerns related to food quality and dietary satisfaction among residents. There were reports of nutritional status declining due to inadequate meal options or palatability issues; in one case discussed, a resident lost 12 pounds within four months of staying at Pine Grove despite having access to meals prepared on-site. Concerns like these underscore why it is imperative for facilities not only to provide adequate medical care but also balanced nutrition tailored to individual preferences.

Overall experiences varied widely among reviewers; while many celebrate the nurturing environment cultivated by devoted staff members who take pride in creating a homely experience filled with friendship and activities—others voiced discontent regarding operational inconsistencies impacting daily life within the residence. The balance between high points—like community engagement through activities—and shortcomings related primarily to communications about costs or food quality suggest an ongoing evolution as Pine Grove strives for improvement based on resident feedback.

In conclusion, while there are compelling reasons why several families would recommend Pine Grove Senior Living due largely to its supportive community atmosphere facilitated by dedicated caregivers implementing engaging routines—it is equally clear that improvements are needed particularly concerning transparency around billing practices and ensuring consistent standards across all aspects of care delivery function effectively day-to-day.

This area of Greenville, South Carolina offers a variety of amenities that may appeal to those considering senior living options. With several physicians and medical facilities nearby, including Spectrum Lasik, Balanced Solution Medicine, and Prisma Health Gynecology Specialists, residents have access to quality healthcare services. The proximity of pharmacies such as CVS and Walgreens ensures convenient access to medications. There are also parks like Gary L. Pittman Memorial Park for outdoor recreation, along with cafes like Starbucks and Panera Bread for socializing with friends. Additionally, there are restaurants like California Dreaming and Yard House for dining out, as well as entertainment options such as Regal Hollywood & RPX Theater in the area. The close proximity to Greenville-Spartanburg International Airport (GSP) provides easy access for travel purposes. Overall, this part of Greenville offers a blend of healthcare services, recreational opportunities, and conveniences that make it a desirable location for senior living.

Physicians

• Spectrum Lasik (0.3 miles)
• Balanced Solution Medicine (1.8 miles)
• Balanced Solutions NATURAL HORMONE REPLACEMENT THERAPY (1.8 miles)
• Skin Trust (1.8 miles)
• Oriental Medicine Associates (2.1 miles)
• Elle Ob/Gyn (2.1 miles)
• Express Pediatric Care (2.1 miles)

Parks

• Gary L. Pittman Memorial Park (0.7 miles)
• East Riverside Park (3.3 miles)

Cafes

• Panera Bread (0.8 miles)
• Starbucks (1.1 miles)
• Starbucks (1.8 miles)
• Starbucks (2.5 miles)
• Junto Coffee (4 miles)

Restaurants

• McDonald's (0.8 miles)
• Taco Bell (0.9 miles)
• California Dreaming (1 miles)
• Dave & Buster's (2.3 miles)
• Another Broken Egg Cafe (2.3 miles)
• Yard House (2.3 miles)
• McDonald's (2.4 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.9 miles)
• Upstate Pharmacy (2 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.6 miles)
• Walmart Pharmacy (2.8 miles)

Places of Worship

• Brushy Creek Baptist Church (2.2 miles)

Theaters

• Regal Hollywood & RPX - Greenville (2.3 miles)

Hospitals

• Patewood Medical Campus (2.4 miles)
• Patewood Memorial Hospital (2.5 miles)
• Greenville Hospital System (2.6 miles)
• Prisma Health Gynecology Specialists (2.7 miles)
• Greenville OB/GYN Associates (2.8 miles)
• Surgery Center At Pelham (3.6 miles)
• Spartanburg Regional (3.6 miles)

Transportation

• Concourse A (4.2 miles)
• Baggage Claim (4.3 miles)
• Greenville-Spartanburg International Airport (GSP) (4.3 miles)