Oakleaf Village At Greenville

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  • Interior

    A cozy bedroom with elegant bedding, a standing lamp, and a window with curtains.

  • Decor

    A cozy bedroom with a single blue bed and coordinated furniture, featuring framed artwork and a bright yellow accent throw.

  • Building

    Exterior view of a hotel building with an American flag in front.

  • Architecture

    An elegant hotel building illuminated in the evening.

  • Dining

    An elegant dining area featuring chandeliers, neatly arranged tables, and comfortable seating.

  • Landscaping

    Exterior view of a hotel building with a sign reading 'Kempton' at twilight.

  • Artwork

    A modern waiting room with comfortable seating, a chandelier, and decorative elements.

  • Seating Area

    A cozy room with comfortable seating, a large television, and a bookshelf.

  • Television

    A modern gym room featuring workout equipment including an exercise bike and treadmill, with a television mounted on the wall.

Oakleaf Village At Greenville

1560 Thornblade Boulevard, Greer, SC 29650

For more information about senior living options: (844) 490-3973

3.9 from 43 reviews
5 stars
31
4 stars
0
3 stars
0
2 stars
1
1 stars
11

Assisted Living Memory Care

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    Overall Review of Oakleaf Village At Greenville

    Pros

    • pro Terrabella Thornblade provides care with compassion and professionalism toward seniors and families.
    • pro The staff go above and beyond to ensure residents feel safe, supported, and valued, creating a family-like environment.
    • pro The team thoughtfully plans activities and provides personalized attention, showing genuine care.
    • pro Terrabella Thornblade is highly recommended for families seeking well-cared-for, engaged residents in a warm and vibrant community.
    • pro The Terrabella Thornblade community is described as beautiful, clean, and welcoming, with friendly staff and appealing meals.
    • pro Adam and his team are doing an amazing job caring for the seniors at Terrabella Thornblade.

    Cons

    • pro The facility failed to keep residents clean, leaving one resident soaked through her clothes.
    • pro Staff used residents' rooms as break rooms and neglected their duties.
    • pro Rooms were infested with bugs and pests, with housekeeping seldom available.
    • pro Meals were forgotten and medications were frequently mishandled.
    • pro An incident occurred where a resident struck another and staff did nothing.
    • pro Management ignored concerns and seemed driven by greed, with the executive director often unavailable.
    • pro Help buttons were broken or nonfunctional for weeks, leaving residents unable to summon help.
    • pro Front desk and phone lines were unreliable, with calls often going unanswered or never returned.

    Review

    Tucked into the mix of reviews about memory care experiences, one thread runs consistently through the accounts of the Greer facility and its memory care unit: for some families, the day-to-day reality has been distressing and hard to bear, while for others there is a different, more positive impression tied to specific staff and moments of genuine care. The negative stories surrounding the Greer memory care side describe a pattern of neglectful hygiene, inconsistent attention, and communication breakdowns that left residents visibly uncomfortable and families feeling unheard. Families recounted rooms that were not kept clean, with residents soaking through clothing and bed linens, and a sense that aides and staff were spread too thin or deflected responsibility rather than addressing basic needs. In several examples, staff were described as spending time on personal devices rather than attending to residents, and the memory care space itself was criticized for being treated as a convenience for staff rather than a dedicated environment for residents. The most alarming incidents included observations of residents being left in soiled conditions, a lack of timely response to urgent needs, and witnessed conflicts between residents with no intervention, contributing to a pervasive sense of safety and dignity being compromised.

    A recurrent concern among these reviewers was the perceived lack of management visibility and accountability. Families felt that important voices - especially the executive director or other leadership - were hard to reach, and that repeated concerns about hygiene, medication administration, pest control, and equipment issues (such as a pendant alarm that went unrepaired for weeks) went unanswered. The sentiment across multiple accounts was that while a few staff members demonstrated genuine empathy and dedication, they represented a small fraction of the team; the rest appeared to struggle with coverage, communication, and follow-through. The frustration extended to administrative processes as well - families reported having to repeatedly raise the same issues, only to be met with silence or unfulfilled promises, leaving them uneasy about the safety and wellbeing of their loved ones. The combination of unresolved pest problems, inconsistent housekeeping, and malfunctioning call systems added layers of risk and distress, making the environment feel unstable and sometimes unsafe for residents.

    Against that backdrop of difficult experiences, another set of reviews offers a starkly different portrait - one that centers on TerraBella Thornblade as a community distinguished by care, warmth, and responsiveness. In these accounts, the staff are described as compassionate, professional, and genuinely committed to the emotional and mental wellbeing of residents. Families and partners praised the atmosphere as more like a family than a facility, highlighting thoughtful activities, individualized attention, and a culture that prioritizes dignity and quality of life. Several reviewers emphasized how meaningful moments - such as attentive care plans, attentive management, and a consistently supportive staff - translate into residents feeling safe, engaged, and valued. The positive feedback is reinforced by praise for the physical environment and the way staff greet residents and families, suggesting a sense of welcome and belonging that mattered greatly to those navigating the transition into memory care.

    Within the TerraBella Thornblade conversations, there are also echoes of gratitude for leadership and program structure. Reviewers who connected with staff like Casey, Rita, and the leadership team described a smooth onboarding experience during emergencies, clear communication about care goals, and a sense that concerns were addressed quickly and effectively. Some families recalled a strong hospital-to-community continuity, including practical details like personalized shower access, flexible meal options, and the ability for residents to participate in activities when they are able. There are also appreciations for the way the community uses space and staff energy to foster an environment that feels safe yet lively, with residents who are encouraged to engage with gentle, purposeful programming and a welcoming resident community.

    Yet the TerraBella Thornblade responses are not monolithic. Several reviewers offered warnings about potential downsides and variability in experience, noting that not every shift or every interaction met the same high standard. Some families described frustration with phone availability, delayed responses, or moments when call buttons and other safety features did not function as expected. A few reviewers strongly cautioned readers not to assume the experience will be uniformly positive, pointing to days when staff engagement appeared inconsistent, rooms were not perfectly clean, or residents encountered delays in routine assistance. These comments underscore a nuanced reality: in memory care, outcomes can feel highly dependent on which caregivers are on duty, how management handles feedback, and how well the community maintains systems that support safety, cleanliness, and timely care.

    Taken together, the collection of reviews paints a picture of two parallel narratives within the same memory care ecosystem. On one side, the Greer facility's memory care unit is portrayed as a setting where critical gaps in hygiene, responsiveness, and safety created a distressing day-to-day reality for residents and their families, amplified by limited access to leadership and inconsistent problem-solving. On the other side, TerraBella Thornblade emerges as a community that can be deeply reassuring - where compassionate staff, proactive leadership, and patient-centered programming create a sense of safety, dignity, and belonging for many residents. Both stories emphasize the same core truth about memory care: the difference between good and bad experiences often comes down to the consistency of care, the availability and accountability of management, and the day-to-day alignment between staff actions and the promises of the care team.

    For families navigating memory care decisions, these accounts together suggest a careful, visit-focused approach. If considering the Greer facility, it would be important to ask about housekeeping routines, pest control, how call buttons are monitored, and what steps are taken when a resident's needs are not being met. If looking at TerraBella Thornblade, prospective families might seek out conversations with multiple staff members across shifts, request demonstrations of safety systems, and ask for references to understand how consistently positive experiences are delivered across the entire team. In both cases, direct communication with the executive team or facility leadership - along with timely access to current residents' families - can help illuminate the true day-to-day reality and the level of commitment to maintaining a safe, dignified, and engaging living environment for memory care residents.

    Features

    Housing

    • 100 resident community capacity 100 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Greenville-Spartanburg (3 miles away) Greenville-Spartanburg (3 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Oakleaf Village At Greenville in Greer, SC is an assisted living community that specializes in memory care. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

    For convenience and relaxation, we provide amenities such as a beauty salon, cable or satellite TV, a fully furnished living space, a gaming room, and a small library. Residents can also enjoy delicious meals in our restaurant-style dining room or take advantage of our kitchenette if they prefer to cook for themselves. We offer housekeeping services to keep their living spaces clean and comfortable.

    At Oakleaf Village At Greenville, we prioritize the physical and mental well-being of our residents. Our fitness room and wellness center provide opportunities for exercise and maintaining overall health. We also have a computer center with Wi-Fi/high-speed internet access for staying connected with loved ones or engaging in online activities.

    In terms of care services, we have 24-hour supervision and a 24-hour call system to ensure the safety and security of our residents. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. We also provide medication management and offer specialized memory care programming for those with cognitive impairments.

    Transportation is readily available within the community, whether it's for non-medical purposes or for scheduled doctor's appointments. Move-in coordination is provided to ease the transition process for new residents.

    With multiple cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby, as well as theaters and hospitals within close proximity; our community offers convenience and accessibility to various amenities outside our premises.

    Overall, Oakleaf Village At Greenville provides a warm and supportive environment where residents can receive exceptional care while maintaining their independence.

    Nearby Places of Interest

    Physicians

    • Balanced Solution Medicine (0.1 miles)
    • Balanced Solutions NATURAL HORMONE REPLACEMENT THERAPY (0.1 miles)
    • Spectrum Lasik (1.4 miles)
    • Riverside Family Practice (2 miles)
    • Medical Group of the Carolinas Spine and Pain Management-Pelham (2 miles)
    • Regional Occupational Health (2.1 miles)
    • MD 360 Greer (2.2 miles)

    Pharmacies

    • CVS Pharmacy (0.3 miles)
    • Upstate Pharmacy (0.4 miles)
    • Walgreens (0.7 miles)
    • CVS Pharmacy (0.8 miles)
    • Walmart Pharmacy (3.7 miles)
    • Walgreens (3.8 miles)
    • CVS Pharmacy (4 miles)

    Cafes

    • Starbucks (0.8 miles)
    • Panera Bread (1 miles)
    • Starbucks (1 miles)
    • Junto Coffee (3.9 miles)
    • Starbucks (3.9 miles)
    • Starbucks (4.7 miles)

    Restaurants

    • Taco Bell (0.9 miles)
    • McDonald's (1 miles)
    • California Dreaming (1.1 miles)
    • Burger King (1.8 miles)
    • McDonald's (3.4 miles)
    • Bruster's Ice Cream (3.5 miles)
    • Sofrito Restaurant & Bar (3.5 miles)

    Hospitals

    • Surgery Center At Pelham (2.1 miles)
    • Spartanburg Regional (2.1 miles)
    • Village Hospital (2.2 miles)
    • Greer Memorial Hospital (3.6 miles)
    • Patewood Medical Campus (4 miles)
    • Patewood Memorial Hospital (4.2 miles)
    • Greenville Hospital System (4.2 miles)

    Parks

    • Gary L. Pittman Memorial Park (2.3 miles)
    • East Riverside Park (2.5 miles)

    Transportation

    • Concourse A (2.6 miles)
    • Baggage Claim (2.7 miles)
    • Greenville-Spartanburg International Airport (GSP) (2.7 miles)
    • Escape Lounges (2.7 miles)
    • Concourse B (2.8 miles)
    • TSA Pre (2.8 miles)

    Places of Worship

    • Brushy Creek Baptist Church (2.8 miles)
    • Woodruff Road Presbyterian Church (4.3 miles)

    Theaters

    • Regal Hollywood & RPX - Greenville (3.7 miles)

    Frequently Asked Questions

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