Patewood Rehabilitation And Healthcare Centers in Greenville, SC

Pros

• The staff on the long-term unit did a great job with his uncle, and Angel and her team are greatly appreciated.
• The physical therapy and occupational therapy were top-notch, with staff who continuously encouraged and listened to health concerns.
• The facility is pretty, cozy, and clean, creating a comfortable environment for residents.
• Most of the staff were described as friendly, helpful, kind, and hardworking.
• Summer Williams received high praise for professional, kind, and gentle wound-care work.
• Kimberley and Vanessa in therapy were described as favorites - well-trained, personable, and compassionate.
• The administration was commended for listening to patients and families and for actively working on improvements.
• New management is considered a positive change.
• The facility is clean and well-kept, with comfortable rooms and engaging activities.

Cons

• The reviewer alleges the facility killed their father by refusing to treat his open wounds, leading to sepsis and death.
• The reviewer calls Patewood Post Acute absolutely horrible, citing patient neglect and suggesting many residents may have died due to a lack of competence.
• The reviewer accuses the social worker of ordering items and charging their credit card without authorization, stating trust cannot be placed in staff.
• The reviewer claims that because of this facility, their father can no longer walk and asserts that prisoners receive better care, calling it a "sorry excuse" for health care.
• The reviewer would give zero stars and describes the staff as irresponsible, rude, and unprofessional, with poor communication.
• The reviewer recounts a patient being left on a toilet for an extended period with no response and screams for help going unanswered.
• The reviewer notes mismanagement of medications, failure to answer call bells, and dinners that are consistently late.
• The reviewer states CNAs are lazy and describes the environment as toxic, with residents suffering as a result.
• The reviewer describes unprofessional behavior from nurses and administration, including unreturned phone calls and ignored patient needs.
• The reviewer characterizes the night shift as especially bad, with ongoing neglect and lack of proper care.

Review

Patewood Rehabilitation and Healthcare Centers in Greenville is best suited for families seeking a rehab-focused stay where the rehabilitation team can drive meaningful mobility gains. The facility lends itself to short- or mid-term aftercare, with repeatedly praised physical therapy and occupational therapy that help residents regain walking ability and independence. A clean, well?equipped environment and a strong therapy presence create an effective springboard for getting residents home or to a less intensive level of care. Those prioritizing rapid functional improvement and a facility that can provide structured, goal?driven therapy will find value here.

However, serious caveats accompany those strengths. A large number of reviews describe troubling gaps in basic nursing care, communication, and day?to?day safety. Families report call bells unanswered for long stretches, inconsistent responses during nights and weekends, and treatment delays that can have real consequences for comfort and safety. Wound care, medication management, and room cleanliness are recurring flashpoints; some families recount disorganization, lost belongings, and smells or clutter that undermine a sense of well?being. Such experiences create a stark contrast to the praised therapy wing and highlight a sharp divide in resident experience depending on shifts, staff turnover, and leadership in play at any given time.

The core advantage - therapy quality - can offset many concerns, but only to a point. When therapy staff are consistently praised for motivation, expertise, and progress - patients leaving sessions with renewed walking ability or regained independence - the rehab value is unmistakable. The facility can be a genuine lifeline for people coming off hospital stays who need a firm schedule, disciplined therapy, and discharge planning that actually moves them toward home. Yet this upside does not erase the risk embedded in the rest of care delivery: if basic daily needs, safety monitoring, or timely medication administration fail, the overall rehabilitation outcome may be compromised and family confidence erodes quickly.

Alternatives should be on the radar for any family where reliability of bedside care is nonnegotiable. A pattern of insufficient call-bell response, inconsistent staffing, and reports of disrespectful or inattentive behavior from some aides and nurses point to a facility where care quality is not uniform. For residents with complex medical management needs, infection control concerns, or a history of management lapses, other post?acute centers or SNF settings may offer more consistent oversight, tighter protocols, and steadier day-to-day operations. The decision hinges on whether the family can tolerate variability in non?therapy care while leaning into the therapy program's strengths.

To navigate a potential move here with confidence, approach the process with concrete questions and scattered observations. During tours, ask about nurse-to-patient ratios, call-bell response times, and the cadence of nursing rounds, especially at night. Probe wound-care protocols, medication administration procedures, and how changes in condition are communicated to families. Request to speak with therapy leadership about goals, progress tracking, and discharge planning timelines; verify who handles transitions to home or to higher levels of care. Inquire about recent leadership changes, since some reviewers note that new management has improved certain processes. Finally, demand a direct contact for discharge planning and family updates, and insist on seeing up-to-date care plans and whiteboard communications so family members know who is responsible for daily care.

In the end, Patewood stands out for rehab potential and a welcoming, well-maintained setting, making it a practical choice for families prioritizing mobility outcomes and a robust therapy program. The decision becomes harder for those who cannot tolerate traditionally mixed experiences in nursing care, communication gaps, or concerns about responsiveness and safety. If choosing Patewood, enter with clear expectations, assign a dedicated liaison to monitor daily progress and concerns, and insist on active discharge planning and transparent communication. For those who need consistently flawless bedside care and cannot risk uneven attention from staff, exploring a few alternative facilities in Greenville may deliver greater peace of mind while still offering strong rehabilitation when paired with the right team.

This area of Greenville, South Carolina offers a convenient and bustling environment with a variety of amenities nearby. Close to the Spare Time Greenville entertainment center and Strossner's Bakery for leisurely activities, as well as several dining options like The Clock Restaurant and Another Broken Egg Cafe for delicious meals. Additionally, there are numerous medical facilities such as Innervision MRI & CT Imaging and Carolina Ent PA for healthcare needs. Nearby pharmacies like Walgreens and CVS Pharmacy ensure easy access to medications. For recreational activities, the Regal Hollywood & RPX theater is within reach along with Starbucks cafes for relaxing outings. With parks like Gary L. Pittman Memorial Park nearby, this area provides a mix of urban convenience and natural surroundings. Places of worship such as Brushy Creek Baptist Church offer spiritual support for those seeking a sense of community in their retirement years.

Restaurants

• Spare Time Greenville (0.1 miles)
• Strossner's Bakery (0.3 miles)
• The Clock Restaurant (0.6 miles)
• Another Broken Egg Cafe (0.8 miles)
• Yard House (1 miles)
• McDonald's (1 miles)
• Dave & Buster's (1 miles)

Physicians

• Innervision MRI & CT Imaging (0.3 miles)
• Elle Ob/Gyn (0.5 miles)
• Smith Center (0.6 miles)
• Carolina Ent PA (0.7 miles)
• Skin Trust (0.7 miles)
• Oriental Medicine Associates (0.7 miles)
• Express Pediatric Care (0.7 miles)

Hospitals

• Prisma Health Gynecology Specialists (0.5 miles)
• Greenville OB/GYN Associates (0.6 miles)
• Greenville Hospital System (0.8 miles)
• Patewood Memorial Hospital (0.8 miles)
• Patewood Medical Campus (0.9 miles)
• Greenville Hospital System Peds Obesity (3.4 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.9 miles)
• Medscripts Medical Pharmacy (2 miles)
• Walgreens (2 miles)
• Walmart Pharmacy (2.6 miles)
• CVS Pharmacy (2.9 miles)

Theaters

• Regal Hollywood & RPX - Greenville (1 miles)

Cafes

• Starbucks (1.2 miles)
• Grateful Brew (2.9 miles)
• Panera Bread (3.2 miles)
• Starbucks (3.4 miles)
• Starbucks (4 miles)

Parks

• Gary L. Pittman Memorial Park (1.8 miles)
• Cleveland Park (3.8 miles)

Places of Worship

• Brushy Creek Baptist Church (3.6 miles)