Patewood Rehabilitation & Healthcare Center

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Patewood Rehabilitation & Healthcare Center

2 Griffith Road, Greenville, SC 29607

For more information about senior living options: (844) 490-3973

3.6 from 100 reviews
5 stars
61
4 stars
4
3 stars
1
2 stars
4
1 stars
30

Skilled Nursing Facility

Overall Review of Patewood Rehabilitation & Healthcare Center

Pros

  • pro The staff on the long-term side did a great job with him, and Angel and her team are greatly appreciated.
  • pro The physical therapy and occupational therapy at Patewood Post Acute were top notch, with staff encouraging patients and listening to health concerns.
  • pro The staff are extremely friendly, helpful, kind, and hardworking, and many reviewers would recommend Patewood.
  • pro The social worker, PT staff, and nurse Stevie are singled out for their helpfulness to patients and families.
  • pro The facility is pretty, cozy, and clean, with rooms and bed linens consistently well maintained.
  • pro Alex is described as tentative and patient, walking people through the process.
  • pro Many reviewers would recommend Patewood Post Acute based on their positive experiences.

Cons

  • pro The facility allegedly refused to treat open wounds, leading to sepsis and the patient's death.
  • pro The facility is alleged to neglect residents and show incompetence, with deaths blamed on poor care.
  • pro A social worker allegedly charged a family member's credit card for merchandise not ordered.
  • pro The facility is criticized as providing worse care than prisoners.
  • pro Rooms and bathrooms are described as dirty and unsanitary, with unpleasant smells.
  • pro Staff are described as unprofessional, rude, and inattentive, frequently ignoring patient calls.
  • pro The administrator allegedly does not answer or return calls, and belongings are stolen or lost and not returned.

Review

Across the many statements about Patewood Post Acute, a single thread stands out: experiences there run the gamut from deeply positive to alarmingly negative, and families feel pulled between gratitude for some staff and frustration or fear about others. For some residents and their loved ones, the care on the long-term side has been a bright spot amid the broader facility, with heartfelt appreciation for individual caregivers and therapy teams. One family member speaks warmly about a relative who has been there for more than a year, noting that the long-term staff have done a great job and highlighting Angel and her team as especially commendable. That voice acknowledges real effort and care from certain clinicians and aides who have formed a stabilizing presence in an otherwise challenging situation.

Yet for every tale of dedicated colleagues, there are stark warnings and painful revelations that cast a long shadow over the facility. The most devastating claim comes from a family whose loved one died after being refused treatment for open wounds, with sepsis cited as the cause. The reviewer insists that the admission to rehab was fatal because open wounds were not treated adequately, and they question whether the staff truly cares. This sentiment - "This place killed my father" - is echoed by others who describe patient neglect as a pervasive problem, suggesting that serious and preventable harms may occur because of lapses in care and supervision.

Several reviews amplify these concerns with specific incidents and patterns. There are allegations of poor infection control, lapses in basic nursing duties, and a lack of timely communication. One account describes a wife who spent a week at the bedside with complaints ranging from rude behavior to messy rooms and smells in the bathroom, and from a perceived disconnect between medical care and patient/family awareness of changes in condition. The same reviewer notes that, even when care was technically being provided, it didn't always feel like the patient was being heard or informed about what was happening. The critique extends to how staff on breaks appear disconnected from patient needs, leading to frustration about responsibilities not being carried out when it matters most.

Complicating the picture is a concern about administrative and financial integrity. One family reports that a social worker used their credit card to order a transfer bench and belt via Amazon, with a later charge appearing for merchandise that they say they did not order. The reviewer claims to have proof of the unauthorized charge and expresses a deep distrust in the staff's ability to do the right thing, highlighting a breach of trust that compounds fears about everyday care.

There are also poignant, if less dramatic, accounts of negative experiences paired with some hope. A patient who was initially found to be doing well after a heart attack recovery in the facility describes a transition from skepticism to relief, praising the place for being pretty, cozy, and clean, and highlighting the therapists, nursing staff, and other team members as mostly supportive and hardworking. This diverges sharply from other reviews but underscores the inconsistent experiences that families report. In another calmer, more appreciative tone, a reviewer who had previously endured a poor experience at another facility recounts moving a relative to Patewood and eventually labeling the staff as friendly, helpful, and dedicated, even noting that the place disposed of cares and messes promptly and maintained a clean environment.

There are also stories that hinge on the day-to-day realities of life in a rehabilitation setting. Several entries praise individual caregivers and therapists by name, noting acts of care that made a difference in their loved one's recovery. A particular nurse, a male nurse named Stevie, and other nurses like Crystal and Johnette receive high marks from one reviewer who emphasizes their kindness and competence. A different post highlights a strong sense of teamwork among staff, with mentions of social workers and therapists who were instrumental in supporting both patient and family through difficult days. In contrast, another account paints a bleak picture of a patient left on a toilet for an extended period and a roommate who wasn't breathing well, with family members trying to reach staff without success during what sounds like a terrifying weekend.

The collection of remarks also includes warnings about discrimination in care, inconsistent professionalism, and even allegations of theft or misplacement of personal belongings. One reviewer flatly asks for zero stars and condemns the administrator as unreachable, while another criticizes the entire culture as unprofessional and disrespectful, particularly noting that nurses and CNAs can be careless, loud, or preoccupied in ways that leave patients feeling ignored or neglected - despite occasional praise for the same staff in different contexts. It is not unusual to encounter a sentence that contrasts a single moment of excellent care with a broader pattern of stress, turnover, or miscommunication that leaves families anxious about whether their loved ones are truly being looked after.

Taken together, the narratives present a complex, unstable portrait of Patewood Post Acute. There are undeniable accounts of care that is compassionate, competent, and transformative - where therapists help patients regain movement, where staff respond promptly to needs, and where patients feel heard and valued. At the same time, there are powerful, emotionally charged stories of neglect, fear, and harm that cannot be ignored. Families describe broken lines of communication, inconsistent responsiveness, and situations that feel preventable or avoidable, including concerns about wound care, infection control, and patient safety in shared rooms. The presence of both strong advocacy for some staff and vehement distrust with others suggests a facility where individual experiences depend heavily on factors such as the specific care team on duty, the day or week, and how well communication routines are established and followed.

Ultimately, these voices reveal a landscape of care that ranges from hopeful and affirming to alarming and painful. They point to a need for heightened accountability, consistent staffing, transparent communication, and rigorous attention to patient safety and dignity at all times. Families seeking care for loved ones can draw from this mosaic of experiences to weigh the importance of direct communication with the care team, the role of administration in resolving concerns promptly, and the ways in which therapy, nursing, and support staff work together to create a reliable, compassionate environment. The most persuasive takeaway is that meaningful, attentive care can exist in this setting, but it coexists with serious risks and frustrations that demand vigilant oversight and clear, responsive processes at every shift.

Features

Housing

  • 116 resident community capacity 116 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Greenville-Spartanburg (7 miles away) Greenville-Spartanburg (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Patewood Rehabilitation & Healthcare Center in Greenville, SC is an exceptional assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community boasts a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for their entertainment needs. Community operated transportation is available for outings and appointments, while a dedicated computer center allows residents to stay connected with loved ones.

Meals are served in the elegant dining room, offering restaurant-style dining and accommodating special dietary restrictions. For those who prefer some privacy, fully furnished accommodations with private bathrooms and kitchenettes are available. Housekeeping services ensure that the living spaces remain clean and comfortable at all times.

Residents have numerous opportunities for recreation and socialization within the community. They can engage in physical activities at the fitness room or enjoy gaming in the dedicated gaming room. The garden and outdoor spaces allow for relaxation amidst nature, while a small library offers a quiet space for reading enthusiasts. A wellness center provides additional support for maintaining overall health.

Care needs are met with round-the-clock call systems and supervision, ensuring safety and peace of mind for residents. Trained staff provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management and diabetes diets are carefully monitored to promote good health among residents. A mental wellness program is also available to address emotional well-being.

The community's proximity to various amenities is advantageous for residents' convenience. Five cafes, two parks, 12 pharmacies, 34 physicians, 39 restaurants, one place of worship, one theater, and six hospitals are located nearby.

At Patewood Rehabilitation & Healthcare Center, seniors can enjoy a vibrant lifestyle filled with engaging activities while receiving exceptional care tailored to their individual needs.

Nearby Places of Interest

Restaurants

  • Spare Time Greenville (0.1 miles)
  • Strossner's Bakery (0.3 miles)
  • The Clock Restaurant (0.6 miles)
  • Another Broken Egg Cafe (0.8 miles)
  • Yard House (1 miles)
  • McDonald's (1 miles)
  • Dave & Buster's (1 miles)

Physicians

  • Innervision MRI & CT Imaging (0.3 miles)
  • Elle Ob/Gyn (0.5 miles)
  • Smith Center (0.6 miles)
  • Carolina Ent PA (0.7 miles)
  • Skin Trust (0.7 miles)
  • Oriental Medicine Associates (0.7 miles)
  • Express Pediatric Care (0.7 miles)

Hospitals

  • Prisma Health Gynecology Specialists (0.5 miles)
  • Greenville OB/GYN Associates (0.6 miles)
  • Greenville Hospital System (0.8 miles)
  • Patewood Memorial Hospital (0.8 miles)
  • Patewood Medical Campus (0.9 miles)
  • Greenville Hospital System Peds Obesity (3.4 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • CVS Pharmacy (1 miles)
  • CVS Pharmacy (1.9 miles)
  • Medscripts Medical Pharmacy (2 miles)
  • Walgreens (2 miles)
  • Walmart Pharmacy (2.6 miles)
  • CVS Pharmacy (2.9 miles)

Theaters

  • Regal Hollywood & RPX - Greenville (1 miles)

Cafes

  • Starbucks (1.2 miles)
  • Grateful Brew (2.9 miles)
  • Panera Bread (3.2 miles)
  • Starbucks (3.4 miles)
  • Starbucks (4 miles)

Parks

  • Gary L. Pittman Memorial Park (1.8 miles)
  • Cleveland Park (3.8 miles)

Places of Worship

  • Brushy Creek Baptist Church (3.6 miles)

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