Patewood Rehabilitation & Healthcare Center
Save2 Griffith Road, Greenville, SC 29607
For more information about senior living options: (844) 490-3973
Across the many statements about Patewood Post Acute, a single thread stands out: experiences there run the gamut from deeply positive to alarmingly negative, and families feel pulled between gratitude for some staff and frustration or fear about others. For some residents and their loved ones, the care on the long-term side has been a bright spot amid the broader facility, with heartfelt appreciation for individual caregivers and therapy teams. One family member speaks warmly about a relative who has been there for more than a year, noting that the long-term staff have done a great job and highlighting Angel and her team as especially commendable. That voice acknowledges real effort and care from certain clinicians and aides who have formed a stabilizing presence in an otherwise challenging situation.
Yet for every tale of dedicated colleagues, there are stark warnings and painful revelations that cast a long shadow over the facility. The most devastating claim comes from a family whose loved one died after being refused treatment for open wounds, with sepsis cited as the cause. The reviewer insists that the admission to rehab was fatal because open wounds were not treated adequately, and they question whether the staff truly cares. This sentiment - "This place killed my father" - is echoed by others who describe patient neglect as a pervasive problem, suggesting that serious and preventable harms may occur because of lapses in care and supervision.
Several reviews amplify these concerns with specific incidents and patterns. There are allegations of poor infection control, lapses in basic nursing duties, and a lack of timely communication. One account describes a wife who spent a week at the bedside with complaints ranging from rude behavior to messy rooms and smells in the bathroom, and from a perceived disconnect between medical care and patient/family awareness of changes in condition. The same reviewer notes that, even when care was technically being provided, it didn't always feel like the patient was being heard or informed about what was happening. The critique extends to how staff on breaks appear disconnected from patient needs, leading to frustration about responsibilities not being carried out when it matters most.
Complicating the picture is a concern about administrative and financial integrity. One family reports that a social worker used their credit card to order a transfer bench and belt via Amazon, with a later charge appearing for merchandise that they say they did not order. The reviewer claims to have proof of the unauthorized charge and expresses a deep distrust in the staff's ability to do the right thing, highlighting a breach of trust that compounds fears about everyday care.
There are also poignant, if less dramatic, accounts of negative experiences paired with some hope. A patient who was initially found to be doing well after a heart attack recovery in the facility describes a transition from skepticism to relief, praising the place for being pretty, cozy, and clean, and highlighting the therapists, nursing staff, and other team members as mostly supportive and hardworking. This diverges sharply from other reviews but underscores the inconsistent experiences that families report. In another calmer, more appreciative tone, a reviewer who had previously endured a poor experience at another facility recounts moving a relative to Patewood and eventually labeling the staff as friendly, helpful, and dedicated, even noting that the place disposed of cares and messes promptly and maintained a clean environment.
There are also stories that hinge on the day-to-day realities of life in a rehabilitation setting. Several entries praise individual caregivers and therapists by name, noting acts of care that made a difference in their loved one's recovery. A particular nurse, a male nurse named Stevie, and other nurses like Crystal and Johnette receive high marks from one reviewer who emphasizes their kindness and competence. A different post highlights a strong sense of teamwork among staff, with mentions of social workers and therapists who were instrumental in supporting both patient and family through difficult days. In contrast, another account paints a bleak picture of a patient left on a toilet for an extended period and a roommate who wasn't breathing well, with family members trying to reach staff without success during what sounds like a terrifying weekend.
The collection of remarks also includes warnings about discrimination in care, inconsistent professionalism, and even allegations of theft or misplacement of personal belongings. One reviewer flatly asks for zero stars and condemns the administrator as unreachable, while another criticizes the entire culture as unprofessional and disrespectful, particularly noting that nurses and CNAs can be careless, loud, or preoccupied in ways that leave patients feeling ignored or neglected - despite occasional praise for the same staff in different contexts. It is not unusual to encounter a sentence that contrasts a single moment of excellent care with a broader pattern of stress, turnover, or miscommunication that leaves families anxious about whether their loved ones are truly being looked after.
Taken together, the narratives present a complex, unstable portrait of Patewood Post Acute. There are undeniable accounts of care that is compassionate, competent, and transformative - where therapists help patients regain movement, where staff respond promptly to needs, and where patients feel heard and valued. At the same time, there are powerful, emotionally charged stories of neglect, fear, and harm that cannot be ignored. Families describe broken lines of communication, inconsistent responsiveness, and situations that feel preventable or avoidable, including concerns about wound care, infection control, and patient safety in shared rooms. The presence of both strong advocacy for some staff and vehement distrust with others suggests a facility where individual experiences depend heavily on factors such as the specific care team on duty, the day or week, and how well communication routines are established and followed.
Ultimately, these voices reveal a landscape of care that ranges from hopeful and affirming to alarming and painful. They point to a need for heightened accountability, consistent staffing, transparent communication, and rigorous attention to patient safety and dignity at all times. Families seeking care for loved ones can draw from this mosaic of experiences to weigh the importance of direct communication with the care team, the role of administration in resolving concerns promptly, and the ways in which therapy, nursing, and support staff work together to create a reliable, compassionate environment. The most persuasive takeaway is that meaningful, attentive care can exist in this setting, but it coexists with serious risks and frustrations that demand vigilant oversight and clear, responsive processes at every shift.
Patewood Rehabilitation & Healthcare Center in Greenville, SC is an exceptional assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community boasts a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for their entertainment needs. Community operated transportation is available for outings and appointments, while a dedicated computer center allows residents to stay connected with loved ones.
Meals are served in the elegant dining room, offering restaurant-style dining and accommodating special dietary restrictions. For those who prefer some privacy, fully furnished accommodations with private bathrooms and kitchenettes are available. Housekeeping services ensure that the living spaces remain clean and comfortable at all times.
Residents have numerous opportunities for recreation and socialization within the community. They can engage in physical activities at the fitness room or enjoy gaming in the dedicated gaming room. The garden and outdoor spaces allow for relaxation amidst nature, while a small library offers a quiet space for reading enthusiasts. A wellness center provides additional support for maintaining overall health.
Care needs are met with round-the-clock call systems and supervision, ensuring safety and peace of mind for residents. Trained staff provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management and diabetes diets are carefully monitored to promote good health among residents. A mental wellness program is also available to address emotional well-being.
The community's proximity to various amenities is advantageous for residents' convenience. Five cafes, two parks, 12 pharmacies, 34 physicians, 39 restaurants, one place of worship, one theater, and six hospitals are located nearby.
At Patewood Rehabilitation & Healthcare Center, seniors can enjoy a vibrant lifestyle filled with engaging activities while receiving exceptional care tailored to their individual needs.
Patewood Rehabilitation & Healthcare Center is located at 2 Griffith Road, Greenville, SC 29607 in Greenville County, South Carolina
Patewood Rehabilitation & Healthcare Center on seniors.fyi includes 5 photos including images showing interior, windows, architecture, building, entrance, kitchen, appliances, hallway, and more.
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