Merrill Gardens At Greenville
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Information last verified:
90 Payne Street, Greenville, SC 29601
For more information about senior living options: (844) 490-3973
Jill Lindquist was outstanding; she took the time to understand their needs from initial contact through move-in. Merrill Gardens at Greenville is an excellent place to live, featuring outstanding amenities, superb dining, and a well-curated calendar of events. The staff is extremely present and helpful, and residents appear comfortable and engaged. The facility is beautiful, bright, airy, and well-maintained. Walking into Merrill Gardens feels like entering a luxury boutique hotel; the apartments, amenities, and leasing flexibility are outstanding. The downtown Greenville location places residents within walking distance of dining, shopping, and outdoor venues. Yauri is highly efficient, extremely pleasant in every interaction, and remembered by name by residents. Krista showed exceptional kindness by arranging and delivering hot soup and a sandwich when a resident was ill.
The woman's behavior was intrusive, aggressive, and entirely inappropriate. She subjected the reviewer to hostile and unwarranted questioning for parking on private property. The reviewer felt targeted and harassed, and could not separate the experience from being a person of color. This raises deeply troubling concerns about the facility’s culture and how visitors and residents of color may be treated. The woman’s entitled and disrespectful conduct reflects extremely poorly on the entire community, especially given her close connection to management. If this is how members of the public are treated, it is alarming to consider how residents themselves might be subjected to similar or worse treatment. No resident, visitor, or potential resident should ever have to experience the hostility described.Merrill Gardens at Greenville is best suited for active, independent seniors who want upscale, downtown Greenville living with abundant social opportunities and a high-touch staff presence. The community lands in a walkable, culturally rich part of the city, within easy reach of Main Street dining, shopping, and outdoor recreation along the Swamp Rabbit Trail. Interiors and amenities read as luxury hotel-like, with airy common spaces, a well-equipped gym, and dining options that make everyday life feel festive. Those seeking a true “land-based cruise ship” vibe, polished, bright, and expertly staffed, will find this environment particularly compelling.
Families should explicitly consider alternatives if the resident needs substantial on-site care or a quieter, less city-centric setting. A troubling incident reported by a visitor raises a red flag about culture and accountability, allegations of harassment by a person connected to management toward a guest, and questions about how residents and visitors of color are treated. Even with overwhelmingly positive day-to-day resident experiences, this is not a detail to gloss over. Prospective residents who prioritize robust oversight, strong anti-harassment culture, and transparent leadership will want to probe this area directly and observe how staff and managers respond to concerns.
The strongest pros cluster around the human side of daily life: consistently friendly front-desk service, attentive housekeeping, and a broad, well-curated calendar of events that keeps residents engaged. Residents repeatedly highlight staff who know their names, anticipate needs, and handle requests with genuine warmth. The dining team earns praise for quality and attentiveness, while housekeeping and maintenance staff keep apartments and common areas tidy and inviting. The downtown location amplifies these positives by enabling spontaneous outings, strolls along Main Street, and easy access to cultural attractions, which in turn reinforces a sense of independence and dignity in everyday living.
Those advantages offset many potential downsides because the environment rewards social connection, mobility, and personal autonomy. When the right staff culture is in place, residents feel seen and supported without compromising their freedom. The upscale setting, bright common spaces, and active calendar translate into meaningful daily routines, lunch with friends, gym sessions, afternoon classes, and evening social hours, that help sustain a vibrant sense of purpose. Yet the standout risk remains the reported incident; it underscores the necessity for ongoing, visible leadership accountability and continuous reinforcement of respectful conduct toward all guests and residents.
For anyone prioritizing a quieter, less urban experience, or for families seeking more intensive medical or memory-care services, alternatives should be on the table. The downtown emphasis, while a boon for many, may not suit those who prefer a more residential, low-key neighborhood feel or who require closer supervision and access to on-site clinical staff at all hours. Additionally, families who require a rigorously documented culture of inclusivity and rapid escalation of concerns will want to interview leadership about incident response policies, staff training, and the steps taken to restore confidence after a troubling event.
In deciding, prospective residents should schedule candid conversations with front-d desk staff, tour multiple times, and speak with several residents across different shifts. Ask about how staff handle conflicts, what ongoing training exists around inclusivity, and how leadership ensures accountability when concerns are raised. Check the dining experience firsthand, test the fitness spaces, and observe the cadence of daily life, are residents genuinely engaged, and do staff members maintain a positive, attentive presence? If the answer to these questions is a confident yes, and if the resident’s comfort with the highlighted incident and leadership transparency is high, Merrill Gardens at Greenville offers a compelling, well-rounded option for seniors who want luxury, location, and a community that feels like home.
137 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences. Family private dining roomsFamily private dining rooms are important for seniors as they provide a space for quality time with loved ones, encourage social interaction, and allow for a sense of normalcy and comfort in their living environment. This can greatly improve their overall well-being and quality of life.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
Swimming poolSwimming pools are important for seniors as they provide a low-impact form of exercise that can improve cardiovascular health, increase muscle strength and flexibility, and help maintain mental well-being. Additionally, swimming can relieve joint pain and stiffness associated with conditions such as arthritis, making it an ideal activity for older adults looking to stay active and healthy.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greenville-Spartanburg (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Merrill Gardens at Greenville in Greenville, SC is an assisted living community that provides a variety of care services and amenities for seniors looking to maintain their independence while receiving assistance with daily tasks. Residents can enjoy the convenience of a beauty salon, cable or satellite TV, and access to community operated transportation. The computer center and small library provide opportunities for mental stimulation and staying connected.
Meals are provided in a restaurant-style dining room where residents can enjoy delicious food prepared according to special dietary restrictions. Private dining rooms are available for family gatherings. Housekeeping services ensure a clean and tidy living space.
The community also offers numerous recreational amenities such as a fitness room, gaming room, swimming pool, outdoor patio, and garden where residents can relax and engage in physical activities. Wi-Fi/high-speed internet is available throughout the community.
Care services include 24-hour call system and supervision for peace of mind, assistance with activities of daily living such as bathing, dressing, transfers, and medication management. The staff can coordinate with health care providers and arrange transportation for non-medical purposes or medical appointments.
Residents can participate in various daily activities arranged by the staff or even run their own resident-led activities. Planned day trips allow residents to explore nearby attractions. The concierge service is available to assist with any needs or inquiries.
The location of Merrill Gardens at Greenville offers easy access to several amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Overall, Merrill Gardens at Greenville provides a comprehensive assisted living experience with a wide range of care services and amenities designed to enhance the quality of life for its residents.
Merrill Gardens At Greenville is located at 90 Payne Street, Greenville, SC 29601 in Greenville County, South Carolina
Merrill Gardens At Greenville on seniors.fyi includes 3 photos including images showing urban, architecture, building, apartment complex, balcony, apartment building, exterior, trees, and more.
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