TerraBella Summit

Pros

• The staff at TerraBella Summit is consistently described as friendly, attentive, and caring towards residents and their families.
• The facility is noted for its overall cleanliness and open, light atmosphere, contributing to a welcoming environment.
• Many reviews highlight the strong one-on-one relationships that staff members build with residents, demonstrating genuine care and concern.
• Residents receive adequate meals, and the dining experience is praised for its quality.
• There are positive remarks about engaging activities offered at the facility, including community involvement and special events that residents can enjoy.
• Family members appreciate the support provided by staff during challenging times with their loved ones.
• Communication has improved transparency in activity offerings, showcasing the facility's integrity and commitment to providing accurate information to families.

Cons

• The facility's communication lacks effectiveness, leading to issues in care and medication management.
• Residents often do not receive timely care, as evidenced by the prolonged wait for basic needs like showers and medications.
• The staff is described as unprofessional, frequently distracted by personal phones and games instead of attending to residents.
• There are reports of inadequate cleanliness and care, including instances where residents were found sitting in unsanitary conditions.
• Families feel misled about the quality of care and activities provided at the facility compared to what was advertised.
• The lack of sufficient staffing leads to a negative overall experience for both residents and their families.
• Proactive action regarding resident concerns is reportedly lacking, requiring families to advocate extensively for necessary attention.
• Some reviews indicate that the staff does not demonstrate compassion or caring behavior towards residents.

Review

Reviews of TerraBella Summit: A Mixed Bag of Experiences

TerraBella Summit has garnered a variety of opinions from families who have placed their loved ones in this assisted living facility. Many reviews highlight the friendliness and attentiveness of the staff, which stands out as one of the facility's brighter aspects. Several family members noted that the staff are exceptionally kind, creating a welcoming environment that helps ease the transition for residents. Cleanliness is consistently praised, with multiple reviewers giving high marks for the overall upkeep of the community. This cleanliness contributes significantly to a positive living atmosphere, making it easier for families to feel comfortable about their loved ones residing there.

Despite these positives, concerns about staffing levels have surfaced across many reviews. Some users have suggested that while staff interactions with residents are often warm and caring, communication with families can be lacking. For example, one reviewer pointed out that they felt there were not enough proactive measures taken when issues arose concerning their loved ones’ care needs. It appears that under-staffing may result in a disconnect between what families expect in terms of attention and care versus what is actually provided on a day-to-day basis.

The experiences shared by families also touch upon troubling incidents regarding the care standards at TerraBella Summit. One family member reported a series of disheartening events wherein their loved one faced inadequate personal hygiene and delays in receiving essential medications. Such complaints raise significant concerns about whether all residents receive timely and compassionate care—a critical factor for those requiring special attention due to health conditions such as dementia. The reviewer expressed particular frustration over how communications were handled and how long it took for issues related to medication delivery to be addressed.

Conversely, some reviews highlight positive experiences, noting individual relationships formed between staff and residents as truly fantastic; these connections often create an emotional rapport that can enhance residents’ quality of life. One review mentioned how staff made an effort to support residents during difficult times, suggesting that despite potential systemic issues within administration or staffing levels, personal dedication among staff members can shine through meaningfully for some individuals.

While reviews praise various activities offered at TerraBella Summit—including holiday celebrations and interactive therapy sessions—there seems to be skepticism about whether these activities are consistently available or effectively promoted due to staffing constraints affecting program planning. Although some enjoyed lively parties hosted by both facility staff and occupational therapists from Legacy rehabilitation services, others expressed disappointment over misalignment between advertised offerings and actual events taking place within the community.

Overall, while many reviewing TerraBella Summit commend aspects such as cleanliness, friendly staff interactions with residents, and enjoyable dining experiences—reflecting high satisfaction in certain areas—serious concerns exist regarding communication gaps between administration and family members along with variable levels of care received by different residents. For families considering this facility for their loved ones, it appears crucial to weigh these mixed experiences carefully against what they hope to see in personalized care environments tailored for seniors with unique needs. As several reviewers concluded optimistically yet cautiously: there remains room for improvement at TerraBella Summit despite its evident potential to provide fulfilling lives for its elderly clientele if only systemic changes could address ongoing challenges effectively.

This area of Greenville, South Carolina offers a variety of amenities and services that cater to senior living. With several restaurants nearby like IHOP, Red Lobster, and Joy of Tokyo, seniors have convenient dining options for their meals. Additionally, there are pharmacies such as Walgreens and CVS within a short distance for easy access to medications and health supplies. For leisure activities, seniors can enjoy the beautiful North Main Rotary Park or take a short drive to Cleveland Park or Paris Mountain State Park for outdoor recreation. There are also places of worship like Earle Street Baptist Church and The Church at Cherrydale for spiritual fulfillment. In terms of healthcare, there are reputable physicians and hospitals in the vicinity such as Patewood Memorial Hospital and Prisma Health Gynecology Specialists. Overall, this area provides a comfortable and convenient living environment with essential amenities within reach for seniors looking to settle down in Greenville.

Restaurants

• IHOP (0.6 miles)
• Fork And Plough (1.1 miles)
• Rita's Italian Ice (1.2 miles)
• Red Lobster (1.3 miles)
• Joy of Tokyo (1.5 miles)
• Arby's (1.5 miles)
• Jack In The Box (1.5 miles)

Parks

• North Main Rotary Park (0.9 miles)
• Cleveland Park (2.1 miles)
• Paris Mountain State Park (3.7 miles)

Places of Worship

• Earle Street Baptist Church (1.3 miles)
• The Church at Cherrydale (1.7 miles)
• Unitarian Universalist Fellowship (2.1 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Ingles Market (1.5 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.1 miles)
• Parker Road Drug Store (2.6 miles)
• Epic Pharmacies (2.6 miles)

Theaters

• Regal Cherrydale (1.4 miles)

Physicians

• Superior Healthcare Physical Medicine (1.5 miles)
• Pure Motion Sports and Spine (2.6 miles)
• Greenville Free Medical Clinic (2.6 miles)
• Clemson Eye (2.7 miles)
• Mohammad Rashid (2.7 miles)
• New Horizon Family Health Services (2.9 miles)
• Fowler's Pharmacy (2.9 miles)

Cafes

• Starbucks (1.5 miles)
• Green Fetish (1.9 miles)
• Swamp Rabbit Cafe & Grocery (2.2 miles)
• Grateful Brew (3.2 miles)

Hospitals

• St Francis Health System, Rehab Services (3.2 miles)
• Patewood Memorial Hospital (3.5 miles)
• Greenville Hospital System (3.5 miles)
• Greenville Hospital System Peds Obesity (3.6 miles)
• Patewood Medical Campus (3.6 miles)
• Prisma Health Gynecology Specialists (3.8 miles)