Loving Hearts

Pros

• Dr. Samake is fantastic and very professional, with terrific expertise in medication management.
• Dr. Samake is an excellent doctor who works with each patient to find the appropriate treatment.
• Dr. Samake and her staff are professional, friendly, and thorough.
• Dr. Samake is very intelligent and knowledgeable, and she explains things clearly.
• She is thorough from diagnosis to follow-ups.
• Wanda is very nice and professional, making patients feel comfortable and welcome.
• The front desk staff walk patients through the process and ensure all paperwork is completed accurately ahead of appointments.

Cons

• The clinic allegedly refuses to admit fault and drops vulnerable patients, leaving them without medications.
• They claim the practice must drop patients regularly to "cut losses" due to insurance issues.
• The reviewer accuses the office of not filing Medicaid/insurance correctly, effectively violating Medicaid instructions.
• Dr. Wanda Samake is described by some as rude and unprofessional, with one person saying her license should be revoked.
• The office is criticized for failing to send the appropriate paperwork and canceling appointments, with staff described as rude and condescending.
• The clinic is accused of refusing to see patients with past addiction problems, which is described as discriminatory.
• One reviewer states the doctor is rude and unprofessional and refused to see them because of a specific medication.

Review

The practice presents a complex picture, one where patients consistently acknowledge genuine care and professional expertise from the physicians, even as administrative and insurance processes color many experiences with frustration and stress. A large thread running through the feedback is the contrast between the quality of medical care and the friction of paperwork and coverage. On balance, many patients describe Dr. Samake as competent, thorough, and easy to talk to, while a substantial minority recount real obstacles related to medical forms, insurance filings, and appointment logistics that at times feel like barriers to receiving treatment.

Numerous reviews highlight Dr. Samake as a provider who combines knowledge with clear, patient-centered communication. Patients repeatedly note that she is very knowledgeable, explains diagnoses and treatment plans in a way that is accessible, and follows through from initial assessment to follow-ups with a careful approach to medication management. The sentiment is that she is thorough and purpose-driven: she asks the right questions, reviews patient history and questionnaires thoughtfully, and centers the conversation on what will work best for each individual. Several commenters appreciate telehealth visits, remarking that they appreciated the efficiency and directness of care, and that they felt guided rather than rushed during appointments.

Alongside the medical strengths, there is a strong contingent of praise for the staff and the administrative side of the practice. One reviewer commends Wanda Samake for being very helpful and for walking them through what needed to be done with insurance paperwork, noting that the staff explained in advance what paperwork was required and that they arrived on time for testing and other procedures. Another describes staff like Terry as a reliable point of contact, who clearly communicates what must be completed prior to visits and makes herself available for questions. This sense of a well-organized, responsive front end is repeatedly portrayed as a key enabler of the positive medical relationships patients build with Dr. Samake and her team.

Yet, a distinctive and troubling thread runs through the feedback: repeated reports of insurance mishandling, canceled appointments, and what some describe as a lack of accountability when errors occur. A number of patients recount experiences where the practice failed to file or transmit paperwork correctly, leading to denied or delayed coverage and, in some cases, patients being left without access to medications or timely care. In one stark depiction, the clinic reportedly told a patient that patients are dropped "all the time" due to filing issues, which the reviewer interpreted as a systemic problem rather than an isolated incident. Others describe the front desk or office staff as rude or unhelpful when paperwork was missing, and cancellations were frequent when forms were not completed in advance. The insistence on pre-appointment paperwork and the expectation that patients follow exact procedures before a visit appear to be a protective measure from the office, but for some patients it becomes a source of frustration and perceived barriers to care.

In a more negative vein, several reviews focus on interpersonal dynamics that left some patients feeling dismissed or insulted. A subset of responses characterizes Dr. Samake as rude or unprofessional, with some reviewers explicitly stating they would not recommend the practice or that she should lose her license. A recurring concern in these critiques is how the practice handles patients with a history of addiction or past treatment experiences; one reviewer claimed they were told they would not be seen because of an addiction history, describing it as discriminatory. These statements reflect a perception that patient experiences around stigma and access can be as consequential as the formal medical care itself, and they stand in contrast to the many accounts of compassionate, patient-first care.

Amid the mixed feedback, several reviews emphasize the transformative potential of the physician-patient relationship. For many patients, Dr. Samake is described as instrumental in achieving real progress, whether through precise medication management, thorough evaluation, or supportive coaching. One reviewer credits Dr. Samake with contributing to sobriety and a more stable life, noting that treatment, along with sessions and medication management, helped them make decisions in their best interest. Others highlight tangible benefits for family members - such as a daughter receiving careful, genetically informed medication planning - and the sense that the care extends beyond a single visit to include long-term guidance. The staff's professionalism, attention to patient concerns, and a reputation for being thorough during evaluations are consistently tied to these positive outcomes.

Takeaway messages from the wider set of comments suggest a clinic that successfully delivers expertise, clarity, and care, but whose administrative and communication processes can undermine otherwise strong clinical work. For some patients, the combination of attentive clinicians, thoughtful treatment plans, and reliable patient education creates a highly positive experience, with telehealth enhancing accessibility and convenience. For others, the friction surrounding paperwork, insurance interactions, and appointment logistics detracts from or even negates the good that the medical team is trying to provide. The presence of both praise and sharp criticism indicates a practice that is deeply valued by many patients for its medical focus and personal rapport, while simultaneously exposing vulnerabilities in the system by which care is scheduled, authorized, and paid for.

Overall, the reports depict a medical team that many patients trust for their expertise and compassion, particularly in the realm of medication management, diagnostic thoroughness, and patient education. The strongest praise centers on Dr. Samake's knowledge, her ability to explain complex information clearly, and her willingness to work with patients to find appropriate treatments. The most persistent cautions revolve around the administrative side of care - insurance filings, form completeness, and scheduling integrity - which can significantly impact access to medications and timely treatment. For prospective patients, the message is clear: expect attentive, knowledgeable medical care, but also be prepared to navigate a sometimes challenging administrative environment. If you can align with the practice's expectations around paperwork and timing, many patients find a healthcare experience that is both effective and reassuring.

This particular area of Greenville, South Carolina, offers a variety of amenities that could be appealing for seniors looking to relocate. With restaurants such as Fork And Plough and Maple Street Biscuit Company nearby, there are plenty of dining options to enjoy. Additionally, there are several parks in close proximity, including North Main Rotary Park and Cleveland Park, providing opportunities for leisurely walks and outdoor activities. Pharmacies like Walgreens and CVS Pharmacy are conveniently located for easy access to medications and healthcare needs. Places of worship such as Earle Street Baptist Church and The Church at Cherrydale offer spiritual fulfillment for those seeking a faith-based community. There are also cafes like Green Fetish and Grateful Brew where seniors can socialize with friends over coffee or tea. For medical care, there are physicians like Pure Motion Sports and Spine within a short distance, along with hospitals like Greenville Hospital System and Patewood Memorial Hospital in the vicinity. Overall, this area provides a range of services and facilities that cater to the needs of seniors looking for a comfortable and convenient living environment in Greenville.

Restaurants

• Fork And Plough (0.1 miles)
• Rocky’s Hot Chicken Shack (0.7 miles)
• IHOP (0.8 miles)
• Fireforge Crafted Beer (1.3 miles)
• Maple Street Biscuit Company (1.3 miles)
• Sully's Steamers (1.4 miles)
• Arby's (1.6 miles)

Parks

• North Main Rotary Park (1.1 miles)
• Cleveland Park (1.3 miles)

Pharmacies

• Walgreens (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.2 miles)
• Ingles Market (2.5 miles)
• CVS Revco D.S. (2.6 miles)
• Walgreens (2.8 miles)

Places of Worship

• Earle Street Baptist Church (1.4 miles)
• The Church at Cherrydale (2.7 miles)
• Unitarian Universalist Fellowship (3.1 miles)

Cafes

• Green Fetish (1.4 miles)
• Grateful Brew (2.2 miles)
• Starbucks (2.5 miles)
• Swamp Rabbit Cafe & Grocery (2.7 miles)

Physicians

• Pure Motion Sports and Spine (1.6 miles)
• Fowler's Pharmacy (1.9 miles)
• Clemson Eye (2.1 miles)
• Mohammad Rashid (2.1 miles)
• Greenville County Medical Society (2.3 miles)
• Superior Healthcare Physical Medicine (2.5 miles)
• Endoscopy Center of the Upstate (2.5 miles)

Theaters

• Regal Cherrydale (2.4 miles)

Hospitals

• Greenville Hospital System Peds Obesity (2.6 miles)
• Greenville Hospital System (2.9 miles)
• Patewood Memorial Hospital (2.9 miles)
• St Francis Health System, Rehab Services (2.9 miles)
• Patewood Medical Campus (3 miles)
• Prisma Health Gynecology Specialists (3 miles)