The Parker

Pros

• The staff at KauHale Pettigru are knowledgeable, helpful, and professional, ensuring a smooth transition for residents.
• Families feel that their loved ones are loved, respected, and well taken care of in the facility.
• Residents enjoy outstanding physical therapy, occupational therapy, and speech therapy services.
• The meals provided at the Parker are often praised as great by residents and families alike.
• The cleanliness and overall appearance of the facility have received positive remarks from families visiting their loved ones.
• The smaller memory care unit allows caregivers to build meaningful connections with residents.
• Many families appreciate the competitive pricing and value for money offered by The Parker.
• Staff members are described as friendly and accommodating, contributing to a positive experience for residents.
• Families acknowledge the responsive communication from staff during unusual circumstances when arranging care for their loved ones.
• Overall experiences at The Parker have led many families to recommend it to others seeking assisted living or memory care options.

Cons

• There is a disconnect between management and the day-to-day operations in the facility.
• The reviewer was not informed when their father tested positive for Covid.
• There has been high turnover among staff, including nurses and cooks, which raised concerns about continuity of care.
• Despite a price increase for care, the reviewer felt the level of care did not improve.
• The initial tour promised many great things, but once moved in, the care was sub-par and did not meet expectations.
• Rooms were reportedly not cleaned adequately, leaving it up to families to handle cleaning despite high costs.
• The nursing staff was described as young and inexperienced, lacking engagement with residents.
• Communication issues arose where calls went to voicemail, making it difficult to reach staff with questions.
• Concerns were downplayed by medical staff regarding sick family members’ needs.
• The facility appeared pretty and clean but lacked activities and social engagement for residents.

Review

The Parker, recently renamed KauHale Pettigru, has garnered a mix of opinions from families who have placed their loved ones in its care. Many appreciate the facility's knowledgeable, professional staff who make the transition into memory care or assisted living smoother than anticipated. Numerous reviews highlight the attentive nature of caregivers and their willingness to communicate effectively with family members about residents' needs. The positive interactions and respectful treatment that residents receive leave an impression on families who recommend the facility for its supportive environment.

Location seems to be a significant factor in many decisions to choose The Parker. Nestled in the Pettigru Historic District near Cleveland Park and its zoo, families value not only the close proximity but also the access to green spaces that contribute positively to residents’ quality of life. Cleanliness and aesthetic appeal are frequently mentioned; visitors note that apartments feel fresh and well-maintained, contributing to an atmosphere that feels welcoming and comfortable. Overall, those who prioritize location find it plays a crucial role in their satisfaction with KauHale Pettigru.

However, several reviews highlight discrepancies between initial impressions during tours and experiences after residents move in. While many families commend specific employees for their kindness—citing key staff members by name—the recurring issue of high turnover among personnel raises concerns about continuity of care. Families have reported changes in regular caregivers, which can disrupt relationships critical for trust-building between staff and residents. Additionally, there have been mentions of service inconsistencies; while certain teams excel at delivering physical therapy or engaging activities, others fall short regarding attentiveness or timely responses to resident needs.

Another area where feedback diverged is regarding food quality. While some reviewers praised meal offerings—acknowledging that good food contributes significantly to residents’ happiness—others noted variability between meals served within assisted living versus memory care units. Many families express dissatisfaction when they perceive that basic expectations are not being met daily despite cost considerations being addressed prior to moving in—hinting at a disconnect between promises made during tours compared to actual service provided after admission.

In addition to culinary concerns, issues surrounding medical care raise flags for some families. Experiences shared indicate instances where urgent communications were lacking; one reviewer mentioned discovering a Covid-positive status among residents without any notification from staff—sparking worries over transparency regarding health matters within this community setting. Furthermore, complaints about inadequate cleaning services have surfaced as well: families expected housekeeping as part of their financial commitment yet found themselves tasked with maintaining cleanliness themselves.

Despite these shortcomings, many review authors express general contentment with The Parker overall experience and would likely recommend it if prospective clients apply due diligence when choosing appropriate care levels based on individual needs specificities rather than relying solely on what has previously been verbally offered by management or employees during initial tours. Others emphasized the importance of advocacy from family members involved; keeping communication lines open is seen as paramount whenever navigating potential challenges or discrepancies related to required support throughout residency at KauHale Pettigru.

This area of Greenville, South Carolina offers a variety of amenities and services that cater to seniors looking for a vibrant and convenient community. With several parks nearby, such as Cleveland Park and North Main Rotary Park, residents can enjoy outdoor activities and leisurely strolls. There are also numerous dining options ranging from casual spots like Rocky’s Hot Chicken Shack to upscale restaurants like Halls Chophouse Greenville. For medical needs, there are several physician offices, pharmacies, and hospitals in close proximity, providing easy access to healthcare services. Additionally, the neighborhood features cafes like Green Fetish and Grateful Brew for socializing with friends or enjoying a cup of coffee. Overall, this area provides a mix of recreational opportunities, dining choices, and healthcare facilities that make it an attractive option for seniors looking to live comfortably in Greenville.

Parks

• Cleveland Park (0.4 miles)
• North Main Rotary Park (1.2 miles)

Restaurants

• Rocky’s Hot Chicken Shack (0.5 miles)
• Fireforge Crafted Beer (0.5 miles)
• Maple Street Biscuit Company (0.7 miles)
• Sully's Steamers (0.7 miles)
• Halls Chophouse Greenville (0.9 miles)
• Fork And Plough (1 miles)
• UP on the Roof (1 miles)

Cafes

• Green Fetish (0.6 miles)
• Grateful Brew (1.7 miles)
• Swamp Rabbit Cafe & Grocery (2.4 miles)
• Starbucks (2.9 miles)

Places of Worship

• Earle Street Baptist Church (1.2 miles)
• The Church at Cherrydale (3.1 miles)

Physicians

• Greenville County Medical Society (1.5 miles)
• Pure Motion Sports and Spine (1.8 miles)
• New Horizon Family Health Services: Administrative Services Office (1.8 miles)
• New Horizon Family Health Services (1.8 miles)
• Greenville Free Medical Clinic (1.9 miles)
• Fowler's Pharmacy (1.9 miles)
• Professional Healthcare Services (1.9 miles)

Pharmacies

• CVS Revco D.S. (1.8 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.2 miles)
• Parker Road Drug Store (2.5 miles)
• Epic Pharmacies (2.5 miles)

Hospitals

• Greenville Hospital System Peds Obesity (2 miles)
• St Francis Health System, Rehab Services (2.1 miles)
• Prisma Health Marshall I. Pickens Hospital (2.5 miles)
• Prisma Health Roger C. Peace Rehabilitation Hospital (2.6 miles)
• Greenville Memorial Hospital (2.6 miles)
• Greenville Memorial Hospital Labor and Delivery (2.6 miles)
• ENT second Floor (2.7 miles)

Theaters

• Regal Cherrydale (2.7 miles)