Waterstone On Augusta

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  • Interior

    A well-lit dining area featuring wooden tables and chairs, complemented by a painting and shelves in the background.
  • Decor

    A spacious and elegantly decorated dining room with multiple tables and chairs, featuring floral centerpieces and warm lighting.
  • Living Room

    A cozy living room with a blue sofa, patterned armchair, and coffee table.
  • Building

    A modern residential building with brick exterior and large windows.
  • Architecture

    A three-story residential building with brick exterior and a well-maintained lawn.
  • Bedroom

    A cozy bedroom with a neatly made bed, nightstands, and a lamp.
  • Trees

    A well-maintained garden with a circular pathway, benches, and lush trees.
  • Windows

    A serene therapy room with a massage table and a large window.
  • Dining

    A well-furnished dining room with a set table, elegant chairs, and artwork on the walls.
  • Landscaping

    A landscaped courtyard with outdoor seating and a modern apartment building backdrop.
  • Kitchen

    A compact apartment kitchen with stainless steel appliances and wooden cabinets.
  • Lighting

    A modern and well-lit salon with multiple barber chairs and large mirrors.
  • Artwork

    A cozy library area with bookshelves, comfortable seating, and colorful artwork.
  • Seating Area

    A cozy lounge area with a fireplace and comfortable seating.

Waterstone On Augusta

1004 Augusta Street, Greenville, SC 29605

For more information about senior living options: (844) 490-3973

4.1 from 29 reviews
5 stars
12
4 stars
11
3 stars
4
2 stars
2
1 stars
0

Assisted Living Memory Care

Pricing

Waterstone On Augusta offers a range of living options at competitive prices, though they tend to be higher than the averages found in Greenville County and across South Carolina. For those considering a semi-private room, the monthly cost is $4,000, which surpasses both the county average of $3,157 and the state average of $3,243. Studio apartments at Waterstone are priced at $4,500, again exceeding local and state benchmarks of $3,952 and $3,649 respectively. The two-bedroom option is available for $6,200 per month; this also aligns above the county's $4,132 and state's $4,337 averages. While Waterstone On Augusta's rates may appear elevated compared to regional standards, they reflect the facility's premium offerings and amenities that cater to a discerning clientele seeking quality care in comfortable surroundings.

Room TypeWaterstone On AugustaGreenville CountySouth Carolina
Semi-Private$4,000$3,157$3,243
Studio$4,500$3,952$3,649
2 Bedrooms$6,200$4,132$4,337

Overall Review

Pros

  • pro The staff at Waterstone is incredibly friendly and helpful, making residents and their families feel welcomed and supported.
  • pro The cleanliness of the facility is consistently praised, with many noting that it feels more like a hotel than a nursing home.
  • pro The management is responsive to concerns and works hard to address any challenges that arise, contributing to a positive overall experience.
  • pro Many families appreciate the variety of care options available at Waterstone, allowing residents to receive tailored support as needed.
  • pro Residents enjoy the safety measures in place, such as locked doors, which provide peace of mind for families.
  • pro Communication from the staff regarding residents’ well-being is appreciated by families, ensuring they stay informed even when they are unable to visit frequently.

Cons

  • pro The memory care unit at Waterstone oversold its capabilities, leading to a problematic experience for residents and families.
  • pro Communication with upper-level staff was inadequate, with numerous instances of unreturned calls and emails.
  • pro There were issues with the consistency and quality of care, including missed medications and inadequate supervision of residents.
  • pro The activities offered were not engaging or varied enough for some residents.
  • pro One resident experienced an alarming lack of communication regarding their hospitalization and subsequent condition.
  • pro The dining options were described as lacking in taste and variety, disappointing several residents.
  • pro The memory care area was perceived as neglected compared to the assisted living side, feeling dark and uncomfortable.
  • pro There appeared to be an understaffing issue on the memory care side, resulting in insufficient support for residents' needs.

Review

Waterstone on Augusta has garnered a mix of reviews from families and residents, each reflecting various aspects of the facility’s operations and care. As one of the newer facilities in the area, many reviewers noted its cleanliness and welcoming atmosphere upon entering. The modern design of the building, which includes well-kept rooms and an appealing dining area, received positive feedback as it resembles a hotel rather than a traditional nursing home. This aesthetic quality has made a favorable impression on visitors who tour the facility, seeking places for their loved ones.

Despite these positive elements, several reviewers expressed concerns about the overall communication with upper-level management. While caregivers and lower-level staff were often described as friendly and responsive, complaints arose regarding the lack of follow-up from administrative personnel. Instances were reported where phone calls and emails went unanswered for extended periods, leading to feelings of frustration among family members who cannot frequently visit due to distance. These communication issues compounded when critical updates about residents’ health—such as falls or hospital transfers—were not clearly communicated to families, resulting in heightened anxiety and uncertainty.

The quality of care at Waterstone appears to be inconsistent across different areas of the facility. Some families appreciated that their loved ones felt comfortable and safe; they praised specific staff members for providing compassionate assistance. However, others experienced significant challenges with memory care services, stating that expectations were oversold concerning capabilities in that unit. One reviewer shared that their loved one's transition into memory care was problematic; this led to distressing situations where care was not adequately managed.

Recreational activities available at Waterstone also drew mixed reactions from residents and their families. Many reported there are relatively few options available—a sentiment echoed by some who noted that even if activities existed, they did not align with their loved ones' interests. In contrast, some individuals found satisfaction in existing programs but still wished for greater variety or engagement opportunities tailored to resident preferences.

Food service has similarly been a point of contention within recent reviews. Several family members indicated dissatisfaction with meal varieties offered at Waterstone; some described food quality as lacking taste or excitement during mealtimes—an important aspect when considering living arrangements for older adults who often view meals as social experiences.

Ultimately, while Waterstone offers several commendable features such as cleanliness and generally supportive staff attitudes, it is clear from these testimonials that there remains room for improvement in communication and specialized care services—particularly in memory care units—and recreational activities tailored for diverse resident needs. Families considering assisted living options are encouraged to weigh these factors carefully against each facility's offerings while seeking environments where both safety and well-being can be ensured.

Features

Housing

  • 126 resident community capacity 126 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Ground floor units Ground floor units
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming

Dining

  • Anytime dining Anytime dining
  • Diabetes diet Diabetes diet
  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • International cuisine International cuisine
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Organic Organic
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Special dining programs Special dining programs
  • Vegan Vegan
  • Vegetarian Vegetarian

Activities

  • Activities off-site Activities off-site
  • Art classes Art classes
  • Bible study group Bible study group
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Day trips and outings Day trips and outings
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Jewish services Jewish services
  • Karaoke Karaoke
  • Live well programs Live well programs
  • Planned day trips Planned day trips
  • Protestant services Protestant services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Visiting Rabbi Visiting Rabbi
  • Visiting chaplain or priest Visiting chaplain or priest

Languages Spoken

  • English English

Description

Waterstone On Augusta is an assisted living community located in Greenville, SC. We offer 2-bedroom apartments as well as studio apartments for our residents. Our community specializes in providing memory care for individuals with Alzheimer's or other forms of dementia.

We pride ourselves on offering a wide range of amenities to enhance the quality of life for our residents. Some of these amenities include an on-site beautician and beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each apartment, laundry facilities, move-in coordination assistance, outdoor spaces for relaxation and enjoyment, private bathrooms in each apartment, restaurant-style dining options, a small library for book lovers, telephone access in each apartment, reliable transportation and parking options for our residents and their guests, transportation arrangement services (non-medical) to help residents get around town comfortably and easily including transportation to doctors' appointments when needed), a wellness center with various health resources and programs available to our residents on-site and Wi-Fi/high-speed internet connectivity throughout the community.

We also provide various care services to ensure the well-being of our residents. These include round-the-clock call systems for any emergencies that may arise; 24-hour supervision from our attentive staff; assistance with activities of daily living such as bathing and dressing; assistance with transfers for those who need help moving from one place to another; specialized diabetes diets; meal preparation and service; medication management by qualified professionals; mental wellness programs designed to promote cognitive health; specialized memory care programming tailored specifically for individuals with memory impairments; physical therapy services on-site as needed; accommodations for special dietary restrictions if necessary; and transportation arrangements when needed.

In addition to the comfortable living spaces and exceptional care provided at Waterstone On Augusta, we also offer a variety of engaging activities for our residents. These activities include community-sponsored events, concierge services, fitness programs to keep residents healthy and active, planned day trips to local attractions, resident-run activities where our residents can contribute their own ideas and talents, as well as a schedule of daily activities to keep our residents entertained and socially connected.

Our location is also convenient for our residents, with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship and theaters located nearby. Additionally, there are several hospitals in close proximity to ensure prompt medical attention if needed.

At Waterstone On Augusta, we strive to provide a comfortable and supportive environment for our residents. With a range of amenities and services tailored to meet their individual needs and interests, we aim to promote an enriching and fulfilling lifestyle for each resident in our community.

Videos

Nearby Places of Interest

Restaurants

  • Taco Bell (0.1 miles)
  • The Eighth State Brewing Company (0.4 miles)
  • Zaxby's (0.5 miles)
  • Biscuit Head (0.5 miles)
  • Mac's Speed Shop (0.7 miles)
  • The Whale GVL (0.7 miles)
  • Blueberry Frog (0.8 miles)

Physicians

  • Greenville County Medical Society (0.2 miles)
  • New Horizon Family Health Services: Administrative Services Office (0.7 miles)
  • Oakwood Orthopedic (0.8 miles)
  • Elizabeth Holland (0.9 miles)
  • New Horizon Family Health Services (0.9 miles)
  • Greenville Memorial Internal Medicine Clinics (1 miles)
  • Greenville Free Medical Clinic (1 miles)

Pharmacies

  • CVS Revco D.S. (0.7 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (2.3 miles)
  • Parker Road Drug Store (2.4 miles)
  • Epic Pharmacies (2.4 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (3 miles)

Hospitals

  • Prisma Health Marshall I. Pickens Hospital (1 miles)
  • St Francis Health System, Rehab Services (1 miles)
  • Prisma Health Roger C. Peace Rehabilitation Hospital (1.1 miles)
  • Greenville Memorial Hospital (1.1 miles)
  • Greenville Memorial Hospital Labor and Delivery (1.1 miles)
  • ENT second Floor (1.1 miles)
  • Greenville Hospital System Peds Obesity (1.8 miles)

Cafes

  • Green Fetish (1.2 miles)
  • Grateful Brew (2.1 miles)
  • Swamp Rabbit Cafe & Grocery (2.7 miles)
  • Starbucks (4 miles)

Parks

  • Cleveland Park (1.2 miles)
  • North Main Rotary Park (2.3 miles)

Places of Worship

  • Earle Street Baptist Church (2.1 miles)
  • The Church at Cherrydale (4.2 miles)

Theaters

  • Regal Cherrydale (3.8 miles)

Frequently Asked Questions

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