Genesis Home Care Ltd, Co

Pros

• Sherrie and Meeka are very caring and nice.
• The staff and Nurse Sherie are awesome.
• Genesis is truly an honest, loving, compassionate company.
• The office staff are great, and CNAs are very knowledgeable and sweet.
• Great services and great people; many clients have the same PCA for years.
• The employees are friendly, loving, and helpful; management is excellent.
• They have taken a load off families by providing PCA help with doctor visits, laundry, housekeeping, and meal preparation.
• The staff are trusted and excel at caring for clients.
• Genesis takes good care of loved ones, allowing them to stay at home.
• Genesis demonstrates passion for others and places clients and families at the top of the priority list.

Cons

• The reviewer felt that the caregiver's rude and neglectful behavior was excused and defended by the owner, which they did not view as excellent care.
• The reviewer claimed that the staff judged a client as unsympathetic without being told all the facts by the caregiver.

Review

The collection of remarks about this home care provider paints a picture of a company that is widely valued for warmth, dedication, and reliable support, even as a few voices call for greater accountability when a caregiver's rude or neglectful behavior is alleged and defended by ownership without everyone feeling heard. In these reviews, Genesis is portrayed as a team that genuinely cares about clients and their families, with both office staff and field staff delivering comfort and concern in everyday care. The tension between praise for compassion and concern about accountability sits at the heart of the feedback, reminding readers that care quality is about both kindness and responsible conduct.

Several of the most commonly highlighted faces in these stories are the office staff, particularly Sherrie and Meeka, who are described as caring and nice. Reviewers emphasize that the office team's empathy matters almost as much as the direct care itself, and there's a clear call to uncover all the facts before forming judgments about a client's situation. When the office team is involved, the tone shifts toward reassurance and trust, suggesting that good communication from the people behind the scenes can significantly affect how families experience the service.

Across the testimonials, Genesis earns high marks for making clients feel well cared for and for delivering consistently strong support. One reviewer puts it bluntly: the company has "made sure I am well taken care of," and describes the staff and Nurse Sherrie as "awesome," recommending the agency wholeheartedly. Another emphasizes that Genesis has been honest, loving, and compassionate since day one, with office staff who are great and CNAs who are knowledgeable and sweet. Taken together, these voices present Genesis as a company that people rely on for steady, compassionate care.

A thread running through multiple reviews is the value of continuity and stability in caregiving. People report having the same personal care assistant (PCA) for years - "the same PCA going on 4 years" - and express how essential that steady relationship is to their ability to manage daily life and keep loved ones safe at home. The sense of not knowing what they would do without that trusted PCA highlights how crucial long-term, dependable personnel are to families navigating care needs.

Community and family impact also come through strongly in the testimonials. Reviewers point to practical help beyond medical tasks, noting that care includes accompanying clients to doctor visits, assisting with laundry, housekeeping, and even meal preparation. One reviewer describes how their aunt adores her PCA, and another notes that management is excellent. The sentiment is clear: a compassionate, well-coordinated team reduces the burden on families and helps maintain a dignified, comfortable life for loved ones in their own homes.

Overall, readers describe Genesis as a group of great people to work with - friendly, trustworthy, and willing to go the extra mile. The sense that caregivers genuinely care about clients and their families shines through, with repeated praise for the staff's concern and willingness to assist. The language throughout emphasizes a culture of support and readiness to help, underscored by praise for the company's ability to adapt to each family's needs and to keep loved ones safe and comfortable.

Many reviews culminate in a sense of gratitude and assurance. Families speak about appreciating the care during times of need and recognizing that entrusting others with a loved one's wellbeing is never easy. The overarching message is that Genesis demonstrates a deep passion for others by placing clients and their families at the top of their priority list, providing reassurance that their loved ones are in capable, caring hands. In summation, the voices reflect a community of appreciation for compassionate care, reliable staff, and the kind of support that helps families maintain home life with dignity and comfort, while also calling for ongoing attention to accountability and full information when concerns arise.

This section of Greenville, South Carolina, offers a convenient and well-rounded environment for senior living. With several physicians, hospitals, and pharmacies in close proximity, residents have easy access to healthcare services. Additionally, there are a variety of restaurants and cafes nearby, providing plenty of dining options. For those interested in outdoor activities, Cleveland Park is just a short distance away. The area also has several places of worship for spiritual support and community connection. Overall, this part of Greenville offers a blend of amenities that cater to the needs and interests of older individuals looking for a comfortable and accessible living environment.

Physicians

• Oakwood Orthopedic (0.4 miles)
• Elizabeth Holland (0.5 miles)
• Greenville County Medical Society (0.7 miles)
• New Horizon Family Health Services: Administrative Services Office (0.7 miles)
• Memorial Office Building (0.7 miles)
• Greenville Memorial Internal Medicine Clinics (0.8 miles)
• Cancer Centers of the Carolinas (0.8 miles)

Restaurants

• Taco Bell (0.5 miles)
• The Eighth State Brewing Company (0.7 miles)
• The Whale GVL (0.9 miles)
• Burger King (0.9 miles)
• Zaxby's (1 miles)
• Mac's Speed Shop (1 miles)
• Biscuit Head (1 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• CVS Revco D.S. (0.9 miles)
• Walgreens (1.8 miles)
• Parker Road Drug Store (2.5 miles)
• Epic Pharmacies (2.5 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.4 miles)

Hospitals

• Prisma Health Marshall I. Pickens Hospital (0.7 miles)
• Prisma Health Roger C. Peace Rehabilitation Hospital (0.7 miles)
• Greenville Memorial Hospital (0.7 miles)
• Greenville Memorial Hospital Labor and Delivery (0.7 miles)
• ENT second Floor (0.9 miles)
• St Francis Health System, Rehab Services (0.9 miles)
• Greenville Hospital System Peds Obesity (2.2 miles)

Cafes

• Green Fetish (1.6 miles)
• Grateful Brew (2.5 miles)
• Swamp Rabbit Cafe & Grocery (2.8 miles)
• Starbucks (4.3 miles)

Parks

• Cleveland Park (1.7 miles)
• North Main Rotary Park (2.7 miles)

Places of Worship

• Earle Street Baptist Church (2.4 miles)
• The Church at Cherrydale (4.5 miles)

Theaters

• Regal Cherrydale (4.1 miles)