Shepherd's Care Assisted Living

Pros

• The staff at Shepherds Care is universally kind and responsive to residents' needs.
• Residents are treated with professionalism and care, ensuring their best interests are prioritized.
• Shepherds Care effectively provides for the special needs of residents, contributing to their well-being.
• The facility maintains a clean environment and offers friendly service.
• There are various activities available for residents, promoting engagement despite challenges in memory care.
• The reviewer feels confident in the service delivery provided by Shepherds Care due to their positive experiences over the years.

Cons

• They wouldn't take the mother-in-law because they said she had just gotten off of sliding scale diabetes, and even though she wasn't on it anymore, they weren't comfortable with it.
• The location is terrible; looking outside reveals huge traffic on Pleasantburg Drive, and every room has a view of busy streets.
• The facility doesn't have nice gardens like some other places do.
• The building is extremely old, although it is clean; it feels outdated compared to other facilities.

Review

Shepherds Care has been a resident choice for many families in Greenville, particularly for those who have loved ones requiring specialized care. One family member shares their experience of having their mother reside there for several years, transitioning from the general population to the Memory Care Unit. The reviewer underlines that, over the years, they have engaged with staff members at all levels and consistently found them to be kind, compassionate, and eager to meet the needs of the residents. The review emphasizes that confidence in service delivery is crucial when family members live far away. The author appreciates how residents are treated with professionalism and kindness; they feel assured knowing their loved one is in good hands.

An incident highlighted by this reviewer showcases the attentive nature of the staff. A critical supply need was inadvertently overlooked by the family member, but thankfully a staff member stepped up to address it. This employee offered to buy necessary supplies from a local store out of her own pocket until arrangements could be made for longer-term availability. Such actions illustrate not only dedication but also a deep commitment to ensuring resident well-being—a quality that sets Shepherds Care apart from other facilities in the area.

On another note, while many families express satisfaction with Shepherds Care's environment and services, not everyone has had a positive experience. One particular individual recounts an unfortunate experience when trying to place their mother-in-law there. Despite hopes that she would connect with others due to her history with Bob Jones University—an institution associated with Shepherds Care—the facility ultimately declined her admission based on concerns related to diabetes management, even though she was no longer on a sliding scale diet.

The family's search for an appropriate care facility led them to consider Shepherds Care primarily because of its fair pricing and perceived community ties through Bob Jones University. However, despite these attractive features, they were left disappointed by what they perceived as significant downsides: location and facility condition. Set alongside busy Pleasantburg Drive—the traffic-heavy thoroughfare—many rooms overlook this chaos rather than serene landscapes or gardens typical of other assisted living communities.

The reviewer’s observations regarding aesthetics paint a picture of an older building that—while maintained—lacks some modern touches one might expect from an assisted living facility today. Unlike other options in Greenville that feature beautiful outdoor spaces or newer infrastructures designed with comfort in mind, Shepherds Care is described as very old in its layout and design. Cleanliness seems assured according to this review; however, without appealing gardens or fresh renovations, it may not create the inviting atmosphere desired by new residents or their families.

In conclusion, feedback about Shepherds Care paints a complicated picture; it stands as a well-regarded option among certain families due to its dedicated staff and caring environment—but potential residents should weigh its drawbacks carefully as well. Cleanliness and attentiveness are noted strengths among satisfied customers who appreciate consistent follow-through on resident needs; however, location issues and outdated facilities sway others toward alternative care options available within the region’s diverse landscape of senior living choices.

Restaurants

• Rita's Italian Ice (0.4 miles)
• Red Lobster (1 miles)
• IHOP (1.3 miles)
• Joy of Tokyo (1.5 miles)
• Golden Corral (1.6 miles)
• Burger King (1.6 miles)
• Little Caesars Pizza (1.7 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.6 miles)
• Ingles Market (1.8 miles)
• Walgreens (2 miles)
• Walgreens (2 miles)
• CVS Pharmacy (3.4 miles)

Places of Worship

• Unitarian Universalist Fellowship (1.4 miles)
• The Church at Cherrydale (1.7 miles)
• Earle Street Baptist Church (2.4 miles)
• Brushy Creek Baptist Church (4.2 miles)

Cafes

• Starbucks (1.6 miles)
• Swamp Rabbit Cafe & Grocery (3.1 miles)
• Green Fetish (3.1 miles)
• Grateful Brew (4.2 miles)

Physicians

• Superior Healthcare Physical Medicine (1.6 miles)
• Clemson Eye (2.8 miles)
• Greenville Free Medical Clinic (2.9 miles)
• Endoscopy Center of the Upstate (2.9 miles)
• Mohammad Rashid (2.9 miles)
• Carolinas Center for Oral & Facial Surgery (3 miles)
• Clemson Eye Visual Health (3.2 miles)

Theaters

• Regal Cherrydale (1.7 miles)

Parks

• North Main Rotary Park (2 miles)
• Paris Mountain State Park (2.5 miles)
• Cleveland Park (3.2 miles)

Hospitals

• Patewood Memorial Hospital (3.7 miles)
• Greenville Hospital System (3.7 miles)
• Patewood Medical Campus (3.7 miles)
• Prisma Health Gynecology Specialists (4 miles)