Spiritrust Lutheran The Village At Kelly Drive
Save750 Kelly Drive, York, PA 17404
For more information about senior living options: (844) 490-3973
The collection of impressions presents a facility that draws a wide range of opinions from those connected to it. Several reviewers describe the site as a very nice, clean place where residents are treated with dignity, kept engaged with activities, and cared for with attention. They note a strong sense of community and a genuine effort to provide meaningful experiences for residents, especially around holidays when meals and events feel like formal experiences. In particular, the care and cleanliness receive frequent praise, with comments about resident rooms being very clean and the overall environment feeling welcoming and well kept.
On the positive side, many reviewers highlight staff and care as strong points. Terms like "great staff," "caring caregivers," and "friendly staff" surface repeatedly. Some residents and family members speak highly of the day-to-day atmosphere, calling it a friendly, home-like place and noting that staff members go out of their way to create a positive experience for residents. There are mentions of complete days filled with activities, suggesting a robust program designed to keep residents engaged. A few reviewers even point to personal connections, such as a relative who lives there or a family member who works on the premises, which adds a layer of trust and familiarity to the overall impression.
Yet the praise is tempered by notable criticisms that recur across several comments. A common complaint is that the facility's building feels not up to date, coupled with a sense of disorganization in operations. One reviewer explicitly states that the building isn't up to date and that the overall organization is lacking, which contrasts with the otherwise favorable notes about cleanliness and care. Another comment singles out the front desk, describing the receptionist as rude, and there are mentions of charge nurses who are perceived as rude or who shift accountability onto CNAs while speaking negatively about residents. This feedback points to a gap between perceived kindness on the floor and administrative interactions that leave some families dissatisfied.
There are also more specific, troubling notes about communication and expectations. One reviewer complains that staff were not helpful and that a class information was misrepresented, referring to a program described as fatherhood-related but not aligning with expectations and addressing broader concerns of abuse. Another line simply marks "VITA on Point," leaving readers to infer it may be a referenced program or a point of difference that isn't clearly explained in these remarks. Taken together, these remarks emphasize that clarity, honesty, and helpfulness in communications can significantly affect overall satisfaction, even when on-the-ground care and cleanliness are praised.
Despite the criticisms, several comments reinforce a sense of trust and personal connection to the facility. Phrases like "looks nice and the staff was friendly," "friendly community," and "our mother is in the nursing facility at Spirit Trust" convey a belief that the place has the potential to be a comforting home for loved ones. A few reviewers specifically mention the personal benefits of familiarity - people knowing staff by name, others noting that their friends or family members live or work there - which can make the experience feel more personable and trustworthy even when some operational issues exist.
In sum, the impressions depict a facility with strong positives and clear opportunities for improvement. The site is frequently described as clean, caring, and resident-focused, with an array of activities and a generally warm atmosphere that many families appreciate. However, concerns about outdated infrastructure, organizational gaps, front-desk behavior, and some miscommunications dampen the overall experience for several reviewers. The common thread is a facility that can be a nearly ideal home-like setting for residents, provided it can address the said organizational and communication shortcomings and ensure consistency in staff interactions across all levels.
Spiritrust Lutheran The Village at Kelly Drive in York, PA is a vibrant and welcoming assisted living community. We offer respite care for individuals who require temporary assistance and support.
Our community boasts a range of amenities designed to enhance the comfort and convenience of our residents. From our beauty salon to our fully furnished living spaces, we ensure that our residents feel pampered and at home. Our gaming room, small library, and computer center provide opportunities for relaxation and entertainment. Additionally, we offer housekeeping services to maintain a clean and organized environment.
At The Village at Kelly Drive, we prioritize the well-being of our residents. Our fitness room, wellness center, and outdoor space encourage physical activity and promote an active lifestyle. Transportation arrangement services are available for non-medical needs, ensuring that our residents can easily access local amenities and services.
We understand the importance of nutritious meals tailored to individual dietary needs. Our restaurant-style dining offers delicious meals prepared by our skilled staff. Special dietary restrictions are accommodated to meet specific health needs, including diabetes diets.
Engaging activities are a cornerstone of our community. From concierge services to planned day trips, we provide a variety of options for socialization and enrichment. Residents are encouraged to participate in resident-run activities as well as scheduled daily activities.
The Village at Kelly Drive benefits from its convenient location with numerous amenities nearby. Cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters,and hospitals are all within easy reach.
Ultimately, Spiritrust Lutheran The Village at Kelly Drive provides an enriching assisted living experience where residents can enjoy personalized care in a warm and inviting community setting.
Spiritrust Lutheran The Village At Kelly Drive is located at 750 Kelly Drive, York, PA 17404 in York County, Pennsylvania
Spiritrust Lutheran The Village At Kelly Drive on seniors.fyi includes 13 photos including images showing landscaping, interior, outdoor, dining, billiards, gazebo, garden, decor, and more.
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