914 West Market Street, York, PA 17401
For more information about senior living options: (844) 490-3973
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The staff are amazing, attentive, and professional. The community is welcoming and feels like a family. The accommodations are comfortable and residents have nice rooms. The food is good and dietary needs are taken into account. The staff and administrators are friendly and supportive. Residents are engaged with a wide range of activities and outings. The facility is clean, well organized, and beautifully maintained. Management is accessible and provides timely, effective solutions. The care teams are caring, kind, and passionate about residents. New ownership has brought improvements, including better medication handling and knowledgeable staff. Families are kept informed and the environment feels loving and caring.
They can never find a nurse or CNA when needed. The facility smells terrible. The sales pitch is good, but the follow-through is not; staff tell prospective residents not to stay there. The facility experienced a bed bug infestation and did not inform residents. The owner treats staff badly, with rude and arrogant behavior. The food is horrible and is often served cold. There are constant complaints with no changes. There are allegations of neglect of residents and theft of personal belongings to boost ratings.Autumn House York is best suited for families seeking a warm, family?style atmosphere where residents are deeply immersed in daily social life and supported by a compassionate, accessible care team. The campus consistently earns praise for a welcoming culture, attentive staff, and a robust activity calendar that keeps memory care and personal care residents engaged. It is especially well aligned with families who want visible, people?centered care, regular family updates, and a sense that the community truly values each resident as part of a larger, caring family.
Those who may want to consider alternatives are families that prioritize constant, on?demand nurse coverage or pristine meal service as non?negotiables. A number of reviewers flag difficulties locating a nurse or CNA when needed, and several critiques cite inconsistent meal quality, with complaints about cold or underwhelming offerings. For residents who require very tight staffing coverage or culinary standards above all else, other options may provide more predictable execution. Additionally, several commenters question management's follow?through or communication style, suggesting that a portion of residents' families would prefer a facility with a more consistently proactive leadership presence.
The positives here do tilt the balance against these drawbacks, particularly in memory care. The environment is described as clean and well maintained, with inviting spaces and gardens that support meaningful activities outside of rooms. Families repeatedly highlight how staff members - especially seasoned caregivers - form enduring, personal connections with residents. The memory care team, led by a director noted for understanding activities residents enjoy, helps residents stay engaged and comfortable. When issues arise, upper?level leadership is said to be reachable and responsive, which matters when care plans evolve or new needs appear.
On the downside, several reviews point to maintenance and operational gaps that can affect the resident experience. Staffing shortages in urgent moments, sensory concerns like odor, and inconsistent adherence to dietary preferences surface as recurring friction points. A subset of residents' families has expressed frustration with what they perceive as inconsistent follow?through from administrators or a sales?driven impression that isn't fully realized in day?to?day operations. A bed bug issue is mentioned in association with the West campus, signaling the importance of a rigorous housekeeping and pest?control pedigree when evaluating any Autumn House location.
To make a well?informed decision, pursue a practical, visit?based assessment that goes beyond glossy marketing. Ask blunt questions about nurse/CNA coverage hours, response times to call bells, medication management practices, and staff ratios during evenings and weekends. Request a detailed activities calendar and a sample menu to assess both engagement opportunities and meal quality. Speak with the memory care staff about daily routines, safety protocols, and how concerns are communicated to families. Tour with a critical eye for cleanliness, maintenance responsiveness, and the warmth of daily interactions between staff and residents.
In sum, Autumn House York offers a compelling fit for families who prize a heartfelt, socially active setting where memory care and personal care residents can feel truly at home. Its strongest selling points lie in the culture of care, the accessibility of management, and the visible dedication of the caregiving team. Potential buyers should be prepared to weigh staffing reliability and meal service against the strong community feel; if those trade?offs align with the resident's needs and priorities, Autumn House York stands out as a practical, capable choice. If constant, on?the?spot nursing support or gourmet, consistently hot meals are non?negotiable, other communities may better meet those home?care standards. A careful tour, frank conversations with leadership, and a review of recent care and maintenance records will clarify whether this campus is the right match.
132 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Harrisburg International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Autumn House of York in York, PA is an assisted living community that offers respite care for seniors who need temporary assistance and support. The community provides a wide range of amenities to enhance the comfort and well-being of its residents.
Residents at Autumn House can take advantage of various amenities such as a beauty salon, cable or satellite TV, and access to community-operated transportation for ease of travel. The computer center allows residents to stay connected with their loved ones through the internet, while the small library provides opportunities for reading and learning. The fully furnished rooms offer a cozy and homely feel, and housekeeping services ensure that the living spaces are always clean and tidy.
The dining room serves delicious meals in a restaurant-style setting, accommodating special dietary restrictions if required. Additionally, there is a kitchenette available for residents who prefer to prepare their own meals.
Autumn House offers various care services including 24-hour call system and supervision to ensure the safety of residents at all times. Trained staff are available to assist with activities of daily living like bathing, dressing, and transfers. Medication management is also provided to ensure proper administration of medications.
Residents can engage in a variety of activities designed to promote mental wellness and physical fitness. Planned day trips allow residents to explore nearby attractions, while resident-run activities provide opportunities for socializing within the community. Scheduled daily activities cater to diverse interests and preferences.
The location of Autumn House is highly convenient as it has several amenities nearby. There are multiple cafes, parks, pharmacies, physicians, restaurants, hospitals, places of worship, and theaters in close proximity.
Overall, Autumn House of York offers comfortable living spaces along with comprehensive care services and an array of amenities that cater to the needs and preferences of its residents.
Autumn House Of York is located at 914 West Market Street, York, PA 17401 in York County, Pennsylvania
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