Plush Mills Senior Living

Pros

• Plush Mills is known for its caring and attentive staff, who build strong relationships with residents.
• The facility offers a beautiful environment and a variety of activities that promote socialization among residents.
• Many families express gratitude for the support and exceptional care provided during challenging times, such as the pandemic.
• Residents appreciate the well-sized apartments and the overall positive community atmosphere at Plush Mills.
• The admissions process is described as smooth and welcoming, reflecting the facility's commitment to ensuring comfort for new residents.
• Several reviews highlight the dedication of staff members in maintaining resident spirits and safety during difficult circumstances.
• Families feel reassured by the high level of communication from management regarding health protocols and updates during crises.

Cons

• The meals at Plush Mills are not adequate for some residents, and the community struggles to accommodate dietary restrictions effectively.
• Since COVID, the dining room has been understaffed, causing Sunday dinners to be canceled, which negatively affects residents' socialization.
• The assisted living section is dark and uncheerful compared to the independent living section.
• There is a lack of communication from management regarding COVID updates, with only five updates provided during significant surges in cases.
• Some family members feel that Plush Mills lacks transparency and understanding when addressing residents’ needs and maintaining social connections.
• Aides are spread too thin due to staffing shortages, preventing them from giving adequate attention to each resident.
• The overall experience at Plush Mills diminished significantly during the pandemic, affecting previous levels of satisfaction with accommodations and social interaction.

Review

Plush Mills, a small senior living facility, has garnered a mixed bag of reviews from residents and their families. This unique community is characterized by its intimate dining arrangements, where tables for four encourage social interaction among residents without overwhelming them. Many reviewers have highlighted that the staff knows everyone personally, fostering a comforting environment that feels more like family than just a facility. The variety of activities offered at Plush Mills also adds to its appeal, facilitating different avenues for engagement and entertainment. Many individuals have confidently recommended Plush Mills to others seeking similar accommodations for elderly loved ones.

However, while the warmth and care provided by the staff are often praised, concerns regarding meal quality and dietary accommodations have surfaced. Some residents have experienced dissatisfaction with the meals offered; despite efforts made by management to cater to dietary restrictions, it does not always yield satisfactory results. This sentiment echoes throughout multiple reviews, suggesting that those considering Plush Mills should be vigilant about evaluating community offerings and individual meal plans before making decisions.

The impact of the COVID-19 pandemic on the facility cannot be overstated. Several reviews lamented changes that occurred since the onset of the pandemic—particularly emphasizing understaffing in key areas such as the dining room. With one valued tradition being the Sunday dinners now discontinued due to staffing shortages, some residents feel shortchanged given their high fees for services they expect but do not receive. There’s a clear call for increased wages to attract more employees so that staff can provide better service without feeling rushed or overwhelmed.

While there are voices calling attention to these challenges presented during and after COVID-19 lockdowns, many still express appreciation for how diligently staff members managed safety protocols throughout this difficult period. One review stands out as it emphasizes how staff went above and beyond CDC guidelines during times when patient care was most critical—a rollercoaster ride fraught with uncertainty and anxiety due to constant updates on surges within the facility. For many families connected to Plush Mills, this dedication helped soften the blow of difficult circumstances.

Despite generally positive experiences reported by long-term residents—especially concerning social interactions—the lack of transparency in communication from management has been noted as an area needing improvement. Families feel frustrated when they encounter barriers preventing them from engaging with their loved ones meaningfully or receiving information about community activities designed to enrich their family members’ lives. Instances where management reportedly threatened residents with exclusion if relatives asked probing questions reflect a broader issue surrounding open dialogue between staff and families.

Ultimately, while Plush Mills presents itself as a beautiful establishment with caring staff members who genuinely engage with residents daily, various aspects require attention moving forward. Acknowledgment of shortcomings related to meal service quality and communication channels could pave the way for enhanced experiences for current residents and prospective families looking into Plush Mills as an option for senior living care. Balancing positivity amidst challenges will be key in maintaining Plush Mills' welcoming reputation while addressing underlying concerns expressed by its dedicated community members.

This part of Wallingford, Pennsylvania offers convenient access to essential amenities for senior living. With multiple pharmacies located within a few miles, obtaining prescription medications and healthcare supplies is easily manageable. Additionally, there are various dining options ranging from fast food to sit-down restaurants, catering to different preferences. The proximity to parks provides opportunities for leisurely strolls and enjoying the outdoors. In terms of healthcare, reputable hospitals and physicians are within a reasonable distance, ensuring quality medical care when needed. Public transportation options are also available for those who prefer not to drive, with easy access to the airport for travel needs. Places of worship in the area offer spiritual support and community engagement for seniors looking to maintain their religious practices. Overall, this neighborhood in Wallingford offers a well-rounded environment that can cater to the needs and preferences of older adults considering senior living in the area.

Pharmacies

• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.6 miles)
• GIANT Pharmacy (1.7 miles)
• Walmart Pharmacy (1.8 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.8 miles)
• Walgreens (3.1 miles)

Cafes

• 320 Market Cafe (1.5 miles)
• Starbucks (5.4 miles)
• Starbucks (8.9 miles)
• Styer's Garden Cafe (9.3 miles)

Restaurants

• Cracker Barrel (3.1 miles)
• Chick-Fil-A (3.1 miles)
• Wendy's (3.1 miles)
• Wing Hing Chinese Restaurant (3.1 miles)
• Chick-Fil-A (4.1 miles)
• McDonald's (4.9 miles)
• McDonald's (6.3 miles)

Parks

• Ellson Glen Park (3.1 miles)
• Ridley Creek State Park (5.3 miles)
• Market Square Memorial Park (7.3 miles)
• Clem MacRone Memorial Park (8 miles)

Hospitals

• Riddle Hospital (3.7 miles)
• Lankenau Medical Center (7.5 miles)
• Bryn Mawr Hospital (7.7 miles)
• Philadelphia VA Medical Center (8.9 miles)
• Veterans Administration Community Living Center (9 miles)

Physicians

• Dr Madonna's Family Practice (4.7 miles)
• Mid Atlantic Retina (5.9 miles)
• CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (9.2 miles)
• Pulmonary Consultants (9.2 miles)
• Children's Hospital of Philadelphia (9.2 miles)
• Bowen, Anne Main Line Healthcare Westtown Family Medicine (9.2 miles)

Transportation

• SEPTA: 101/102 Lansdowne Avenue Station (5 miles)
• Darby Transportation Center (5.2 miles)
• Terminal A West (6.4 miles)
• Philadelphia International Airport (PHL) (6.4 miles)
• The Centurion Lounge (6.5 miles)
• Baggage Claim A (6.5 miles)
• Dollar Rent A Car (6.5 miles)

Places of Worship

• St Anastasia Rectory (5.2 miles)
• Willistown United Methodist Church (8 miles)