ProMedica Wallingford

Pros

• The nursing, therapy, and aides at Wallingford Rehab are outstanding.
• The Wallingford team is helpful, gracious, and creates a friendly environment.
• The staff are nice, respectful, and attentive.
• Savannah set a welcoming tone, and Serina and Gregory provided kind, supportive care.
• Katie is exceptional, with a strong work ethic and kind heart.
• Bruce is consistently available to answer questions and resolve issues.
• Casondra is friendly, engaging, and a good listener who checks up on residents.
• Michael helped resolve meal selection and nutrition issues.
• Percilla's care influenced families to choose Wallingford, and the OT/PT staff are awesome.
• The staff, including Lameshia, Barbara, Keshia, and nurses, provide care and encouragement.
• Petra goes above and beyond for residents and brings warmth to the facility.
• The facility is clean, well-maintained, and supportive of recovery; residents feel safe and well cared for.

Cons

• A reviewer stated the facility was seriously understaffed, partly due to lack of state funding.
• A reviewer reported that weekend aides were the worst, with a long wait for pain meds, an aide who did not inform the nurse, and cold, disgusting food.
• One reviewer said they could only rate the facility four stars because of serious understaffing.
• Some reviews mention past staffing issues at the facility.

Review

Wallingford Rehab and Skilled Nursing Center comes across as a place where care, kindness, and a strong team ethic really shine through in daily operations. Across the board, reviewers describe a supportive environment that feels friendly from the moment you arrive. The nursing and therapy teams are repeatedly highlighted as excellent, with residents and their families noting attentive, compassionate, and professional care designed to support recovery and overall well?being. The atmosphere is frequently described as clean, well?maintained, and safe, with a clear focus on helping residents regain independence and enjoy meaningful activity.

A large part of the consistently positive sentiment stems from specific interactions with staff who left lasting impressions. Savannah at the front desk is singled out for setting a welcoming tone on arrival, followed by Serina's kindness and encouragement during the early days. Gregory is praised for being approachable, answering questions, and resolving issues quickly. Katie is described as exceptional, with a remarkable work ethic and a kind heart. Bruce, noted as consistently available to address questions and resolve problems, is repeatedly appreciated for his proactive and professional approach. Casondra is recognized for her friendliness and attentive listening, while Michael helps resolve meal and nutrition concerns, underscoring a holistic approach to patient care. Percilla's contributions to rehabilitation, both for her own past success and for guiding current residents, are repeatedly acknowledged as influential in choosing Wallingford.

The rehab and therapy teams receive high praise for their skill and dedication. Comments highlight the remarkable impact of OT and PT staff, with several names emerging as standout contributors: Percilla, Nya, Melony, and Sharah K are among those recognized for their expertise and supportive presence. The physical therapy staff in particular is described as amazing, with therapists like Leneice and Cheryl singled out by name, alongside Rad in physical therapy for his care and professionalism. The therapy services are framed as a central strength of the facility, helping residents work through recovery in a positive and encouraging environment.

Family members and visitors share equally heartfelt testimonials about the broader Wallingford experience. They note that the staff - nurses, aides, therapists, and social workers - work together seamlessly, showing consideration for both residents and their families. Specific acknowledgments extend beyond clinical care to everyday moments of support, such as staff checking in on residents, keeping them engaged with activities, and ensuring dietary and activity preferences are honored. Some reviewers express gratitude for the collaborative effort of the administration and support staff, including maintenance and reception teams, who help keep operations running smoothly and make visitors feel welcome. The sense that staff treat residents with genuine care and respect - like they would a family member - is a recurring and powerful theme.

There are a few more candid notes amid the overwhelmingly positive feedback. A reviewer mentions past staffing challenges and notes that the facility has at times faced understaffing, a common issue in similar settings, which can affect experiences like weekend coverage. Another comment points to a frustration with weekend aides and a temporary lapse in timely pain management, accompanied by concerns about meals being cold. Yet even within these critiques, the overarching message remains one of gratitude for the care and the ways staff go above and beyond to support residents, with many affirming that Wallingford remains a top choice for skilled nursing or rehabilitation services.

In sum, Wallingford is described as a caring, capable, and community?minded facility where residents can feel respected, supported, and encouraged on their path to recovery. The staff's dedication - especially in nursing, therapy, front desk, social work, and administration - creates an environment that residents and families repeatedly say is safe, clean, and truly focused on recovery and comfort. For those seeking skilled nursing or rehabilitation with a strong emphasis on personalized care, attention to detail, and a warm, welcoming atmosphere, Wallingford is frequently recommended as a place where the patients' needs come first and where the staff's commitment to compassionate care is evident in every interaction.

Cafes

• 320 Market Cafe (1.2 miles)
• Starbucks (6.2 miles)
• Styer's Garden Cafe (8.5 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.1 miles)
• GIANT Pharmacy (2.8 miles)
• Walmart Pharmacy (3 miles)
• CVS Pharmacy (3.3 miles)

Restaurants

• Chick-Fil-A (1.9 miles)
• Wendy's (1.9 miles)
• Wing Hing Chinese Restaurant (2 miles)
• Cracker Barrel (3 miles)
• Chick-Fil-A (3.6 miles)
• McDonald's (5.1 miles)
• McDonald's (5.2 miles)

Hospitals

• Riddle Hospital (3.2 miles)
• Lankenau Medical Center (8.6 miles)
• Bryn Mawr Hospital (8.9 miles)
• Philadelphia VA Medical Center (9.8 miles)

Parks

• Ellson Glen Park (4.3 miles)
• Ridley Creek State Park (5.2 miles)
• Market Square Memorial Park (6.2 miles)
• Clem MacRone Memorial Park (9 miles)
• Goose Creek Park (9.7 miles)

Physicians

• Dr Madonna's Family Practice (5.8 miles)
• Mid Atlantic Retina (6.5 miles)
• Pulmonary Consultants (8.4 miles)
• Bowen, Anne Main Line Healthcare Westtown Family Medicine (9.1 miles)
• Christiana Care: Concord Medicine And Pediatrics (9.3 miles)
• Total Care Physicians (9.7 miles)

Transportation

• Darby Transportation Center (6.1 miles)
• SEPTA: 101/102 Lansdowne Avenue Station (6.1 miles)
• Terminal A West (6.7 miles)
• Philadelphia International Airport (PHL) (6.8 miles)
• The Centurion Lounge (6.8 miles)
• Baggage Claim A (6.8 miles)
• Philadelphia International Airport, Terminal A - East (6.9 miles)

Places of Worship

• St Anastasia Rectory (6.1 miles)
• Willistown United Methodist Church (8 miles)

Theaters

• AMC DINE-IN Painters Crossing 9 (9.4 miles)
• Regal Brandywine Town Center (9.7 miles)