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Sterling Health Care And Rehab Center in Media, PA

Sterling Health Care And Rehab Center is a nursing home community in Media, PA.

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Sterling Health Care And Rehab Center in Media, PA

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Sterling Health Care And Rehab Center Sterling Health Care And Rehab Center Sterling Health Care And Rehab Center

318 South Orange Street, Media, PA 19063

For more information about senior living options: (866) 208-4318

3.1 from 60 reviews
5 stars
24
4 stars
5
3 stars
6
2 stars
4
1 stars
21

Overall Review of Sterling Health Care And Rehab Center

common 28 reviews mention this

Attentive nurses and helpful staff

Many families describe nurses and staff as attentive, caring, and willing to help.

A large share of reviewers highlight nurses and aides who answer calls, take good care day to day, and treat residents with respect. Several mentions also focus on admissions and front-desk support being responsive when families have questions or concerns. Some reviewers describe staff as professional and communicative about treatment plans and progress, which helped them feel comfortable visiting. Not every review is positive, but the experience of being supported and cared for shows up repeatedly in the feedback.

caveat 31 reviews mention this

Dirty conditions and unpleasant odors

Multiple reviews describe dirty conditions and strong unpleasant smells.

Some reviewers report issues with cleanliness, describing dirty floors, bathrooms, and rooms, along with lingering urine, feces, or other foul odors. Others mention visible neglect-related problems such as bedsores and rashes, which they connect to sanitation and care routines. A few reviews contrast this by praising that the facility felt clean and odor-free, but the negative cleanliness comments are recurring enough to be a concern for prospective families.

caveat 14 reviews mention this

Call-bell and monitoring feel inconsistent

Several reviewers say help was delayed or monitoring felt inadequate.

A number of accounts describe situations where residents were left waiting for assistance or were not responded to promptly, including bathroom requests and general check-ins. Some reviewers mention call bells being turned off or staff not being present at the time care was needed, and they describe urgent outcomes as a result. Even among more positive comments, families still emphasize how important it is to feel safe and watched, underscoring how strongly the monitoring theme comes through in the reviews.

common 4 reviews mention this

Food quality comes up repeatedly

Dining and food quality are mentioned, with both praise and complaints.

A few reviewers say meals and feeding support made residents feel better or more comfortable. Others complain about portions and overall food quality, and one review describes long stretches during which residents stayed in the dining area. The community does offer restaurant-style dining, but reviews still reflect mixed experiences around meal satisfaction.

common 3 reviews mention this

Activities and rehab engagement

Reviewers mention activity and rehab engagement as part of day-to-day care.

Some families describe rehab teams encouraging steady progress and helping residents get up for activities outside their rooms. A separate review also connects improved dementia symptoms with continuous interaction and activity. While activities show up in only a handful of reviews, the ones that mention it frame engagement as an important part of the care experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 164 resident community capacity 164 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Philadelphia International (9 miles away) Philadelphia International (9 miles away)
  • New Castle County (20 miles away) New Castle County (20 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (2.4 miles)
  • Walmart Pharmacy (2.6 miles)
  • GIANT Pharmacy (2.6 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.7 miles)

Hospitals

  • Riddle Hospital (2 miles)
  • Bryn Mawr Hospital (8.1 miles)
  • Lankenau Medical Center (8.6 miles)

Restaurants

  • Chick-Fil-A (2.4 miles)
  • Chick-Fil-A (2.8 miles)
  • Wendy's (3.2 miles)
  • Wing Hing Chinese Restaurant (3.2 miles)
  • Cracker Barrel (4.6 miles)
  • McDonald's (4.9 miles)
  • McDonald's (5.5 miles)

Cafes

  • 320 Market Cafe (2.8 miles)
  • Starbucks (4.8 miles)
  • Styer's Garden Cafe (7.6 miles)

Parks

  • Ridley Creek State Park (3.6 miles)
  • Ellson Glen Park (4.6 miles)
  • Market Square Memorial Park (7.2 miles)
  • Clem MacRone Memorial Park (8.1 miles)
  • Goose Creek Park (8.3 miles)

Places of Worship

  • St Anastasia Rectory (4.8 miles)
  • Willistown United Methodist Church (6.3 miles)

Physicians

  • Mid Atlantic Retina (5 miles)
  • Dr Madonna's Family Practice (6.1 miles)
  • Bowen, Anne Main Line Healthcare Westtown Family Medicine (7.5 miles)
  • Pulmonary Consultants (7.5 miles)
  • Christiana Care: Concord Medicine And Pediatrics (9 miles)

Transportation

  • SEPTA: 101/102 Lansdowne Avenue Station (6.4 miles)
  • Darby Transportation Center (7 miles)
  • Terminal A West (8.2 miles)
  • Philadelphia International Airport (PHL) (8.2 miles)
  • The Centurion Lounge (8.3 miles)
  • Baggage Claim A (8.3 miles)
  • Dollar Rent A Car (8.3 miles)

Theaters

  • AMC DINE-IN Painters Crossing 9 (8.6 miles)
  • Regal Brandywine Town Center (9.5 miles)

Frequently Asked Questions

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