For more information about senior living options: (844) 490-3973
2.4 from 7 reviews
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Skilled Nursing Facility
Overall Review
Pros
The facility is very clean and the staff keeps families updated on any changes, particularly regarding COVID-19.
A resident appreciates the caring assistance provided by a specific staff member, highlighting the positive impact of individual caregivers.
One reviewer expresses complete satisfaction with the care their mother receives, acknowledging the challenging work of the staff.
Another family member notes that while there are limitations due to COVID-19, the physical therapists are actively working to engage residents in activities outside their rooms.
Some staff members are described as friendly and helpful, demonstrating effort to assist residents despite challenges.
Cons
The staff at Sterling Health Care and Rehab Center often appear to be indifferent, showing little concern beyond collecting a paycheck.
Residents have reported unpleasant encounters with staff, leading to feelings of dissatisfaction with the care provided.
The facility has been described as dirty, with complaints about unpleasant odors and a lack of cleanliness in the rooms.
There are concerns about the inadequate training of staff members, resulting in rude and inconsiderate behavior toward residents.
Requests for assistance or medication are frequently met with delayed responses, leaving residents feeling neglected.
Overall, many reviewers express a desire to find alternative facilities for their loved ones due to negative experiences at Sterling Health Care and Rehab Center.
Review
Sterling Health Care and Rehab Center has elicited a range of responses from families and friends of residents, particularly in the context of ongoing challenges related to COVID-19. Some individuals have expressed satisfaction with their experiences, highlighting the informative nature of the staff and their proactive communication regarding any changes in health status or policies related to the pandemic. One reviewer noted that the facility has been diligent about keeping families updated on COVID cases and visitation restrictions, stating that the center appears clean despite having to limit access due to health protocols. These familial sentiments underscore an appreciation for transparency during a difficult time when in-person visits are severely restricted.
Conversely, several reviewers paint a rather dismal picture of care at Sterling Health Care and Rehab Center. A common theme among these criticisms is the perception that many staff members lack compassion or attentiveness towards residents. One reviewer, whose mother is a resident there during COVID, expressed frustration over her mother's experience, suggesting that most staff members seem more interested in collecting paychecks than genuinely caring for those they serve. This negative sentiment was reinforced by claims of staff being rude and unhelpful, leading some family members to feel desperate for alternative arrangements for their loved ones.
Concerns about hygiene within the facility also emerged prominently in various accounts. Reviewers described unsanitary conditions, citing unpleasant odors like urine and feces pervading certain areas of the building. One reviewer vividly portrayed a scene where visibly distressed residents were left unattended in soiled diapers, leading them to question whether this environment was appropriate for vulnerable individuals needing rehabilitation services. Such alarming observations contribute to an overall sense of disillusionment among families who believe that basic cleanliness standards should be non-negotiable in healthcare settings.
Despite these grievances, some reviews acknowledged pockets of commendable service provided by individual staff members. For instance, one comment specifically praised a nursing aide named Teresa for her dedication and support toward residents. Individual caregivers often appear as rays of light amidst complaints about systemic issues within the facility's operations—showing how frontline workers can make an impact even when management or administration falls short.
The issue of activities available to residents has also been highlighted as a significant factor affecting quality of life within Sterling Health Care and Rehab Center during COVID-19 restrictions. Many reviews pointed out that without regular activities or meaningful engagement opportunities due to safety concerns surrounding group interactions, residents may experience mental stagnation alongside physical challenges posed by isolation from family members. While some families have reported efforts from physical therapists trying to provide mobility-enhancing exercises outside rooms—a positive note—these attempts seem limited against broader concerns regarding facilities’ recreational programming.
In summary, while there are voices praising certain aspects of care at Sterling Health Care and Rehab Center—particularly around communication during challenging times—the overwhelming consensus among many reviewers paints an unsettling picture characterized by poor sanitation practices, indifferent personnel conveying subpar quality care, and an overall lackluster living environment attractive only on paper but far less so upon direct experience inside its walls. Families grappling with placing loved ones into such facilities rightfully seek reassurance not just about basic health requirements being met but about enriching lives through compassion-driven services capable of empowering vulnerable seniors instead leaving them feeling neglected or forgotten altogether amidst chaos wrought by a global pandemic.
Features
Housing
164 resident community capacity
Types of Care
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Amenities
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Philadelphia International (9 miles away)
New Castle County (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Care Services
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
Sterling Health Care and Rehab Center in Media, PA is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and safe environment with fully furnished accommodations and private bathrooms for each resident's convenience.
Residents can enjoy various amenities such as a beauty salon, cable or satellite TV, computer center, gaming room, small library, and a wellness center. Additionally, communal spaces like the dining room and outdoor areas provide opportunities for socialization and relaxation.
The dedicated staff at Sterling Health Care and Rehab Center ensures 24-hour supervision and assistance with activities of daily living including bathing, dressing, transfers, medication management, and meal preparation. The community also offers special dietary restrictions for residents with diabetes or other dietary needs.
To promote mental well-being, the community provides a mental wellness program alongside scheduled daily activities and resident-run activities. Fitness programs cater to residents' physical health while concierge services assist with individual needs. Planned day trips are organized for recreational enjoyment.
Located in Media, PA, Sterling Health Care and Rehab Center benefits from its proximity to various facilities including two nearby cafés, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals. The community also offers transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.
Overall, Sterling Health Care and Rehab Center strives to create a holistic living experience by offering an array of amenities combined with personalized care services in a convenient location.
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.5 miles)
CVS Pharmacy (2.4 miles)
Walmart Pharmacy (2.6 miles)
GIANT Pharmacy (2.6 miles)
CVS Pharmacy (2.9 miles)
Walgreens (3.1 miles)
CVS Pharmacy (3.7 miles)
Hospitals
Riddle Hospital (2 miles)
Bryn Mawr Hospital (8.1 miles)
Lankenau Medical Center (8.6 miles)
Restaurants
Chick-Fil-A (2.4 miles)
Chick-Fil-A (2.8 miles)
Wendy's (3.2 miles)
Wing Hing Chinese Restaurant (3.2 miles)
Cracker Barrel (4.6 miles)
McDonald's (4.9 miles)
McDonald's (5.5 miles)
Cafes
320 Market Cafe (2.8 miles)
Starbucks (4.8 miles)
Styer's Garden Cafe (7.6 miles)
Parks
Ridley Creek State Park (3.6 miles)
Ellson Glen Park (4.6 miles)
Market Square Memorial Park (7.2 miles)
Clem MacRone Memorial Park (8.1 miles)
Goose Creek Park (8.3 miles)
Places of Worship
St Anastasia Rectory (4.8 miles)
Willistown United Methodist Church (6.3 miles)
Physicians
Mid Atlantic Retina (5 miles)
Dr Madonna's Family Practice (6.1 miles)
Bowen, Anne Main Line Healthcare Westtown Family Medicine (7.5 miles)
Pulmonary Consultants (7.5 miles)
Christiana Care: Concord Medicine And Pediatrics (9 miles)
Transportation
SEPTA: 101/102 Lansdowne Avenue Station (6.4 miles)
Darby Transportation Center (7 miles)
Terminal A West (8.2 miles)
Philadelphia International Airport (PHL) (8.2 miles)
Sterling Health Care And Rehab Center on seniors.fyi includes 3 photos including images showing landscaping, building, pathway, living room, decor, aquarium, interior, garden, and more.
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