Sterling Health Care And Rehab Center
Save318 South Orange Street, Media, PA 19063
For more information about senior living options: (844) 490-3973
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Sterling Health Care and Rehab Center has elicited a range of responses from families and friends of residents, particularly in the context of ongoing challenges related to COVID-19. Some individuals have expressed satisfaction with their experiences, highlighting the informative nature of the staff and their proactive communication regarding any changes in health status or policies related to the pandemic. One reviewer noted that the facility has been diligent about keeping families updated on COVID cases and visitation restrictions, stating that the center appears clean despite having to limit access due to health protocols. These familial sentiments underscore an appreciation for transparency during a difficult time when in-person visits are severely restricted.
Conversely, several reviewers paint a rather dismal picture of care at Sterling Health Care and Rehab Center. A common theme among these criticisms is the perception that many staff members lack compassion or attentiveness towards residents. One reviewer, whose mother is a resident there during COVID, expressed frustration over her mother's experience, suggesting that most staff members seem more interested in collecting paychecks than genuinely caring for those they serve. This negative sentiment was reinforced by claims of staff being rude and unhelpful, leading some family members to feel desperate for alternative arrangements for their loved ones.
Concerns about hygiene within the facility also emerged prominently in various accounts. Reviewers described unsanitary conditions, citing unpleasant odors like urine and feces pervading certain areas of the building. One reviewer vividly portrayed a scene where visibly distressed residents were left unattended in soiled diapers, leading them to question whether this environment was appropriate for vulnerable individuals needing rehabilitation services. Such alarming observations contribute to an overall sense of disillusionment among families who believe that basic cleanliness standards should be non-negotiable in healthcare settings.
Despite these grievances, some reviews acknowledged pockets of commendable service provided by individual staff members. For instance, one comment specifically praised a nursing aide named Teresa for her dedication and support toward residents. Individual caregivers often appear as rays of light amidst complaints about systemic issues within the facility's operations—showing how frontline workers can make an impact even when management or administration falls short.
The issue of activities available to residents has also been highlighted as a significant factor affecting quality of life within Sterling Health Care and Rehab Center during COVID-19 restrictions. Many reviews pointed out that without regular activities or meaningful engagement opportunities due to safety concerns surrounding group interactions, residents may experience mental stagnation alongside physical challenges posed by isolation from family members. While some families have reported efforts from physical therapists trying to provide mobility-enhancing exercises outside rooms—a positive note—these attempts seem limited against broader concerns regarding facilities’ recreational programming.
In summary, while there are voices praising certain aspects of care at Sterling Health Care and Rehab Center—particularly around communication during challenging times—the overwhelming consensus among many reviewers paints an unsettling picture characterized by poor sanitation practices, indifferent personnel conveying subpar quality care, and an overall lackluster living environment attractive only on paper but far less so upon direct experience inside its walls. Families grappling with placing loved ones into such facilities rightfully seek reassurance not just about basic health requirements being met but about enriching lives through compassion-driven services capable of empowering vulnerable seniors instead leaving them feeling neglected or forgotten altogether amidst chaos wrought by a global pandemic.
Sterling Health Care and Rehab Center in Media, PA is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and safe environment with fully furnished accommodations and private bathrooms for each resident's convenience.
Residents can enjoy various amenities such as a beauty salon, cable or satellite TV, computer center, gaming room, small library, and a wellness center. Additionally, communal spaces like the dining room and outdoor areas provide opportunities for socialization and relaxation.
The dedicated staff at Sterling Health Care and Rehab Center ensures 24-hour supervision and assistance with activities of daily living including bathing, dressing, transfers, medication management, and meal preparation. The community also offers special dietary restrictions for residents with diabetes or other dietary needs.
To promote mental well-being, the community provides a mental wellness program alongside scheduled daily activities and resident-run activities. Fitness programs cater to residents' physical health while concierge services assist with individual needs. Planned day trips are organized for recreational enjoyment.
Located in Media, PA, Sterling Health Care and Rehab Center benefits from its proximity to various facilities including two nearby cafés, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals. The community also offers transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.
Overall, Sterling Health Care and Rehab Center strives to create a holistic living experience by offering an array of amenities combined with personalized care services in a convenient location.
Sterling Health Care And Rehab Center is located at 318 South Orange Street, Media, PA 19063 in Delaware County, Pennsylvania
Sterling Health Care And Rehab Center on seniors.fyi includes 3 photos including images showing building, landscaping, entrance, awning, pathway, living room, decor, aquarium, and more.
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