Manorcare Health Services - Wallingford
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115 South Providence Road, Wallingford, PA 19086
For more information about senior living options: (844) 490-3973
The Wallingford staff are amazing and genuinely care for each resident. The nursing, therapy, and aides are top-notch and highly dedicated. The therapy teams are skilled and focused on residents’ recovery. Savannah at the front desk sets a welcoming tone with her warmth. Katie is wonderful, with exceptional work ethic and kindness. The facility is clean, well-maintained, and comfortable. The food quality is surprisingly good and nourishing. The overall environment is positive, with staff radiating care and compassion.
Some reviewers described the facility as disgusting, with rude staff and slow responses to call bells. Several reviews note chronic understaffing, leaving nurses and aides overwhelmed and basic needs unmet. There are accounts of neglect and safety concerns, including bedsores and delays in essential assessments. The environment was described as dirty and unsanitary, with strong odors and mice in rooms. Residents faced power outages and no heat, with patients left in dark rooms. Food and nutrition issues were raised, including lukewarm or cold meals and inadequate diabetic nutrition.ManorCare Health Services - Wallingford is best suited for families seeking a recovery-focused setting where skilled rehabilitation and genuinely compassionate frontline care are the priority. For a loved one needing post-acute rehabilitation after surgery or hospitalization, this community often delivers strong therapy results and attentive nursing, with a socially engaging atmosphere and consistently positive feedback about therapists, aides, and front-d desk staff. When the goal is to regain function quickly and safely, Wallingford can be a solid fit for short-term stays that hinge on personalized rehab plans and hands-on encouragement from therapists and nurses.
Those who may want to consider alternatives are families that cannot tolerate signs of staffing strain or credibility concerns in administration. A pattern of reviews that point to understaffing, inconsistent call-bell response, and variability in day-to-day care raises red flags for long-term comfort or sustained supervision after discharge. Several accounts describe times when basic needs went unmet, meals were delayed or poorly handled, and communication with administration appeared inconsistent. For families prioritizing a consistently high level of care, or needing a facility with rock-solid staffing stability, exploring other options may be prudent, especially if visiting inspectors’ reports or recent ownership shifts raise questions about accountability and safety.
The facility’s strongest positives center on its therapy and care culture. Families repeatedly praise the physical and occupational therapy teams as highly capable, with therapists who are patient, motivating, and skilled at advancing recovery. Nursing staff and aides are frequently described as compassionate, attentive, and professional, with many residents thriving under personalized treatment plans and frequent encouragement. The environment in many sections is clean and well maintained, and the dining experience is noted as high quality for a skilled-nursing setting. Front-desk and administrative interactions, where staff listen, answer questions, and coordinate activities, also surface as a notable strength, contributing to a sense of being welcomed and supported throughout the rehab journey.
Yet the same reviews do not overlook meaningful, sometimes severe, cons. Understaffing is a recurrent theme, with families reporting extended delays in assistance, delayed medications, and instances where basic comforts or safety routines were not promptly addressed. A number of anecdotes describe distressing lapses in care, weight loss, nutrition issues, and even allegations of neglect, paired with concerns about management focus, especially after ownership changes. Some residents report unpleasant odors, crowded rooms, or spaces that feel dated, which can undermine a calm, recovery-oriented atmosphere. In a few cases, families raised questions about communication gaps and the perceived distance between administrative staff and front-line caregivers, complicating discharge planning and timely problem resolution.
These pros and cons interact in a way that shapes a clear decision path. For a family prioritizing rehab outcomes and a warm, responsive care team, Wallingford’s therapy discipline and dedicated nursing can deliver meaningful gains and a sense of security during a critical recovery window. But the gaps related to staffing consistency and occasional care lapses cannot be ignored, particularly for someone with complex needs or a history of weight loss, infection risk, or falls. If a loved one requires constant monitoring, rapid response to call bells, or highly predictable daily routines, the risk of delays or gaps may outweigh the rehab strengths. The facility’s mixed reviews, ranging from passionate commendations of specific nurses, therapists, and social workers to sharp warnings about neglect and management issues, underscore a need for careful, in-depth due diligence.
Practical steps when evaluating Wallingford include requesting current staffing ratios by shift, and asking to meet the therapy team lead to understand how individualized programs are created and adjusted. Families should review the latest state-inspection reports and seek candid feedback about any turnover or recent policy changes, especially in nursing leadership and social services. A tour focused on the rehab gym, patient rooms (noting privacy, cleanliness, and noise levels), and dining areas helps reveal how the environment translates into daily comfort. It is essential to ask how care plans are communicated to families, how weight and nutrition are monitored, and what safeguards exist to ensure timely medication administration and respond-to-call-bell times. Finally, inquire about wound-care protocols, fall-prevention measures, and the availability of private rooms or smaller-roomed options, since crowding and shared spaces can amplify stress in a recovery-focused setting.
In the end, Wallingford represents a practical, capable choice for families whose primary aim is robust rehabilitation delivered by a clearly caring staff, within a clean and welcoming environment. It is a facility that can deliver exceptional therapy outcomes and compassionate daily care, when staffing levels are sufficient and administration maintains transparent, proactive communication. For those who require unwavering consistency, perfect nutrition, or impeccably steady operations, alternative options may offer greater predictability. The prudent path is to lean in with diligence: tour, question, verify, and align expectations with the current reality on the floor, then decide based on whether the balance of therapy excellence and care warmth outweighs the cautions raised by staffing and management concerns.
193 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (7 miles away) New Castle County (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manorcare Health Services - Wallingford in Wallingford, PA is an assisted living community that provides a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community offers luxurious amenities such as a beauty salon, cable or satellite TV, a computer center, and a fully furnished living space. Residents can also enjoy various recreational activities in the gaming room, garden, small library, and fitness room. Outdoor spaces are available for relaxation and socializing.
The dining experience at Manorcare Health Services - Wallingford is exceptional with restaurant-style dining where residents can enjoy delicious meals prepared by the staff. The community caters to different dietary restrictions and offers special dietary options.
Care services provided include assistance with activities of daily living such as bathing, dressing, and transfers. A 24-hour call system ensures that help is always available for any emergencies or concerns. Medication management is also offered to ensure residents receive their medications timely and accurately. Mental wellness programs are in place to support the emotional well-being of the residents.
Transportation arrangements are available both for non-medical purposes such as community-operated transportation and for medical purposes like transportation to doctors' appointments. Move-in coordination assists new residents in settling into their new home smoothly.
Residents have access to a wellness center where they can take part in various fitness programs tailored to their needs. Wi-Fi/high-speed internet enables connectivity with loved ones and staying updated on current events.
Nearby amenities include cafes, parks, pharmacies, restaurants, and hospitals which offer convenient options for shopping, entertainment, and healthcare needs.
At Manorcare Health Services - Wallingford, residents can expect a comfortable living environment with exceptional care services that promote independence while providing support when needed.
Manorcare Health Services - Wallingford is located at 115 South Providence Road, Wallingford, PA 19086 in Delaware County, Pennsylvania
Manorcare Health Services - Wallingford on seniors.fyi includes 8 photos including images showing interior, healthcare, office, workspace, lighting, building, brick wall, windows, and more.
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