Manorcare Health Services - Wallingford

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  • Interior

    An empty dining room with neatly arranged tables and chairs, featuring arched windows with curtains.
  • Building

    A brick building with large windows, a white bench, and a fenced area under a blue sky.
  • Bedroom

    A clean and well-organized hospital room with two beds separated by curtains.
  • Lighting

    A well-lit office space with furniture and equipment.
  • Hallway

    A clean and empty hospital corridor with bright lighting.
  • Exercise Equipment

    A spacious rehabilitation center with exercise equipment and seating areas.
  • Healthcare

    A well-lit hospital room with multiple beds and seating arrangements.

Manorcare Health Services - Wallingford

115 South Providence Road, Wallingford, PA 19086

For more information about senior living options: (844) 490-3973

3.8 from 107 reviews
5 stars
64
4 stars
11
3 stars
5
2 stars
2
1 stars
25

Skilled Nursing Facility

Overall Review of Manorcare Health Services - Wallingford

Pros

  • pro The staff at Wallingford is amazing and accommodating to residents' needs.
  • pro The therapy teams are skilled, dedicated, and attentive.
  • pro Savannah at the front desk sets a welcoming tone with her smile.
  • pro Percilla is instrumental in helping families recover strong.
  • pro Bruce is consistently available to answer questions and resolve issues.
  • pro The facility is clean, well-maintained, and designed to support recovery and comfort.
  • pro The nursing and therapy care is second to none.
  • pro The staff radiates positivity and makes residents feel welcomed.
  • pro The food is amazing and meets residents' needs.
  • pro Wallingford is a wonderful place for loved ones, with excellent care and a friendly environment.
  • pro Katie is exceptional, with an amazing work ethic and a kind heart.
  • pro The staff treat residents with dignity, respect, and compassion.

Cons

  • pro They describe Wallingford as disgusting, with rude staff and slow nurse responses, failing to treat patients with dignity.
  • pro They claim the facility is severely understaffed, leaving basic needs unmet and causing weight loss.
  • pro They call it a death trap due to neglect, with halls smelling of urine, dirty rooms, and unwashed clothing.
  • pro They report power outages lasting days with no heat and staff not addressing urgent needs.
  • pro They allege elder abuse and neglect, including leaving a mother without oxygen.
  • pro They note mice in rooms and food served lukewarm or inedible, indicating poor sanitation.
  • pro They criticize a social worker for prioritizing Medicare payments over patient care.
  • pro They say the facility is not fit for seniors and needs new management.
  • pro They describe an overall gloomy atmosphere and inconsistent staffing that hampers care.

Review

Manorcare Health Services - Wallingford is best for families pursuing a rehab-forward option where intensive physical therapy and hands-on daily care are the centerpiece. The reviews consistently crown therapy teams and nursing staff as the strongest suit, with aides described as attentive and compassionate and front-desk staff setting a welcoming tone. For a short-term recovery trajectory or for residents who respond positively to regular, personalized contact from therapists and nurses, Wallingford delivers meaningful progress. The environment - clean, organized, and focused on rehabilitation - helps those who measure success by tangible gains in mobility and function.

Those who may want alternatives should look elsewhere if staffing consistency and day-to-day reliability are non-negotiable. Several reviewers flag understaffing, slow call-bell responses, and inconsistent meal service, all of which can undermine safety and comfort. Reports range from delayed medication and basic needs not being met to more serious concerns about nutrition, weight loss, and even bedsores in some cases. A few families describe questions about leadership priorities and profit-driven decisions, and there are scattered complaints about staff behavior. For families prioritizing stable, predictable oversight and airtight daily care, a cautious comparison with other facilities is prudent.

On the plus side, the therapy program stands out. Physical and occupational therapists are repeatedly praised for skill, responsiveness, and a can-do approach that accelerates recovery. Nursing and aide teams receive high marks for compassion, accessibility, and willingness to go the extra mile, even when shifts feel stretched. Several residents and families credit administrators and social workers with prompt problem-solving and clear communication, including timely tours, questions answered, and attention to individual preferences. The facility's cleanliness, wound care, and active rehab environment also surface as consistent strengths, reinforcing a recovery-focused culture.

Yet the negatives are not easily dismissed. Recurring concerns about staffing levels, uneven call-light response, and occasional lapses in nutrition management create a discordant backdrop to the therapy triumphs. Some families report long wait times for pain medication, cold or unappealing meals, and, in the worst cases, neglect or unsafe conditions such as unmanaged housekeeping and odors. The ownership history - Genesis - has fueled perceptions that finances may crowd care decisions in some reviews. While many residents report positive day-to-day experiences, the range of experiences is wide enough to demand careful, on-site evaluation.

These dynamics mean Wallingford can offset many rehabilitation gaps with proven therapy excellence and caring staff, but the balance tilts when basic daily needs go unmet or when safety concerns arise. For a family prioritizing rapid functional gains and a supportive rehab milieu, Wallingford delivers, especially if active communication with therapists and administrators is sustained. For long-term residency or for those with complex medical needs requiring ironclad consistency, potential gaps in staffing, nutrition, and daily living tasks warrant serious comparison with other options.

Bottom line: Wallingford shines as a rehab-heavy community with a track record of compassionate care and strong therapy, but it requires careful vetting on staffing stability, meal quality, and safety history before committing long-term. Families should schedule a thorough tour, ask to observe a therapy session and a meal service, and speak candidly with current residents about call-light responsiveness and daily routine. If rehabilitation goals are paramount, Wallingford is worth serious consideration. If long-term safety, consistent staffing, and a consistently uplifting environment are non-negotiable, alternatives should be explored to avoid trading one risk for another.

Features

Housing

  • 193 resident community capacity 193 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Philadelphia International (7 miles away) Philadelphia International (7 miles away)
  • New Castle County (20 miles away) New Castle County (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Health Services - Wallingford in Wallingford, PA is an assisted living community that provides a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community offers luxurious amenities such as a beauty salon, cable or satellite TV, a computer center, and a fully furnished living space. Residents can also enjoy various recreational activities in the gaming room, garden, small library, and fitness room. Outdoor spaces are available for relaxation and socializing.

The dining experience at Manorcare Health Services - Wallingford is exceptional with restaurant-style dining where residents can enjoy delicious meals prepared by the staff. The community caters to different dietary restrictions and offers special dietary options.

Care services provided include assistance with activities of daily living such as bathing, dressing, and transfers. A 24-hour call system ensures that help is always available for any emergencies or concerns. Medication management is also offered to ensure residents receive their medications timely and accurately. Mental wellness programs are in place to support the emotional well-being of the residents.

Transportation arrangements are available both for non-medical purposes such as community-operated transportation and for medical purposes like transportation to doctors' appointments. Move-in coordination assists new residents in settling into their new home smoothly.

Residents have access to a wellness center where they can take part in various fitness programs tailored to their needs. Wi-Fi/high-speed internet enables connectivity with loved ones and staying updated on current events.

Nearby amenities include cafes, parks, pharmacies, restaurants, and hospitals which offer convenient options for shopping, entertainment, and healthcare needs.

At Manorcare Health Services - Wallingford, residents can expect a comfortable living environment with exceptional care services that promote independence while providing support when needed.

Nearby Places of Interest

Cafes

  • 320 Market Cafe (1.2 miles)
  • Starbucks (6.2 miles)
  • Styer's Garden Cafe (8.5 miles)

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (2.1 miles)
  • GIANT Pharmacy (2.8 miles)
  • Walmart Pharmacy (3 miles)
  • CVS Pharmacy (3.3 miles)

Restaurants

  • Chick-Fil-A (1.9 miles)
  • Wendy's (1.9 miles)
  • Wing Hing Chinese Restaurant (2 miles)
  • Cracker Barrel (3 miles)
  • Chick-Fil-A (3.6 miles)
  • McDonald's (5.1 miles)
  • McDonald's (5.2 miles)

Hospitals

  • Riddle Hospital (3.2 miles)
  • Lankenau Medical Center (8.6 miles)
  • Bryn Mawr Hospital (8.9 miles)
  • Philadelphia VA Medical Center (9.8 miles)

Parks

  • Ellson Glen Park (4.3 miles)
  • Ridley Creek State Park (5.2 miles)
  • Market Square Memorial Park (6.2 miles)
  • Clem MacRone Memorial Park (9 miles)
  • Goose Creek Park (9.7 miles)

Physicians

  • Dr Madonna's Family Practice (5.8 miles)
  • Mid Atlantic Retina (6.5 miles)
  • Pulmonary Consultants (8.4 miles)
  • Bowen, Anne Main Line Healthcare Westtown Family Medicine (9.1 miles)
  • Christiana Care: Concord Medicine And Pediatrics (9.3 miles)
  • Total Care Physicians (9.7 miles)

Transportation

  • Darby Transportation Center (6.1 miles)
  • SEPTA: 101/102 Lansdowne Avenue Station (6.1 miles)
  • Terminal A West (6.7 miles)
  • Philadelphia International Airport (PHL) (6.8 miles)
  • The Centurion Lounge (6.8 miles)
  • Baggage Claim A (6.8 miles)
  • Philadelphia International Airport, Terminal A - East (6.9 miles)

Places of Worship

  • St Anastasia Rectory (6.1 miles)
  • Willistown United Methodist Church (8 miles)

Theaters

  • AMC DINE-IN Painters Crossing 9 (9.4 miles)
  • Regal Brandywine Town Center (9.7 miles)

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