Chestnut Ridge Wallingford

Pros

• Many families found the staff at Chestnut Ridge to be friendly, caring, and supportive, creating a comfortable environment for their loved ones.
• The nursing and executive staff received praise for their excellent care and attention to residents' needs.
• Residents enjoyed the food, with some expressing satisfaction with their dining experiences and variety of meals available.
• The facility was noted for its cleanliness and well-kept appearance, contributing to a welcoming atmosphere.
• Families appreciated the ease of the move-in process and the helpfulness of staff during transitions.
• When new management took over, there was hope expressed for improvements in care and services.
• Positive experiences were reported regarding responsive caregivers who went the extra mile to ensure resident comfort.
• Some reviews highlighted a good variety of daily activities offered, even if certain individuals chose not to participate.

Cons

• The memory care activities are inconsistent and lack stimulation, leaving residents isolated and inactive on certain floors.
• There have been instances of inadequate cleaning for some residents, indicating a need for improvement in hygiene standards.
• Food quality is average, with inconsistent menu offerings and a lack of attention to dietary needs in the memory care unit.
• Significant staff turnover affects the quality of care, leading to dissatisfaction among residents and their families.
• Communication regarding resident needs during the move-in process was lacking, creating confusion for families.
• There were reports of rude staff behavior towards residents, suggesting a need for better training in customer service.
• Some residents appeared neglected during tours, raising concerns about overall attentiveness from staff.
• Mistakes in medication administration indicated deficiencies in care management and staff training.
• The facility's cleanliness was questioned during tours, with some areas reported as dirty or poorly maintained.
• Overall experiences varied significantly based on staff assignments, highlighting inconsistency in care quality across different shifts or personnel.

Review

Chestnut Ridge has garnered a mixture of reviews from families who have entrusted the care of their loved ones to this facility. The experiences shared reflect a range of feelings, highlighting both positive aspects and significant concerns regarding the quality of care, amenities, and overall environment. One recurring theme across various reviews is the inconsistency in staffing and caregiving, which seems to influence residents' well-being directly.

Several reviewers mentioned issues regarding activities available for memory care residents. One reviewer particularly noted that activities were virtually non-existent between floors, leading to complete isolation on one level, where their loved one was left in bed for extended periods. This lack of stimulation can be detrimental to cognitive health, as social interaction and engagement are essential in memory care settings. Despite claims that efforts would be made to combine activities across different floors, there remains an evident gap in execution. Residents on the fifth floor were described as being perpetually “dead silent,” raising alarms about their mental health due to insufficient engagement with others.

The quality of caregiving received mixed feedback; while some caregivers were praised as going above and beyond to ensure proper care, there were complaints about variability depending on the staff present during certain shifts. A few families reported instances where medication management was inadequate or improperly handled which raised valid concerns about safety. While many highlighted responsive staff members who showed genuine concern for their loved ones' needs, others criticized pointedly that not all personnel seemed equally dedicated or motivated.

Another notable concern involved meal service and nutritional standards at Chestnut Ridge. Many reviewers described the food as average with inconsistent weekly menus that occasionally failed to meet expectations for variety or quality. While some residents enjoyed their meals and appreciated being assisted into the dining area for their meals consistently, others indicated dissatisfaction with how memory care residents received less appealing food options compared to other parts of the facility. Families yearned for improvements in both consistency and culinary creativity within meal offerings.

Despite these challenges, several positive reviews stood out among families who had experienced satisfactory transitions into residence at Chestnut Ridge. Positive remarks highlighted not only friendly staff but also clean surroundings and effective housekeeping services that contributed positively to the living environment. Family members felt relieved knowing that their loved ones were situated in a secure environment where they could obtain necessary assistance when needed—especially crucial during moments of distress or confusion typically associated with aging or cognitive decline.

Moreover, many visitors expressed appreciation for accessible communication from executive staff members who played pivotal roles during initial move-ins by providing much-needed guidance through what can often be a hectic transition process. One family recounted how grateful they were for respite care offered over two weeks without stringent minimum stay requirements—a rarity amongst facilities—and spoke highly about how everyone there was supportive toward their mother’s needs during her brief stay.

As Chestnut Ridge looks toward improving its daily operations based on feedback from families navigating complex emotional waters when placing loved ones under professional supervision: taking action upon identified shortcomings will likely determine its reputation moving forward amid competition within senior living solutions elsewhere nearby.

This area of Wallingford, Pennsylvania offers a variety of conveniences and amenities for senior living. With several pharmacies in close proximity, accessing necessary medications and healthcare supplies is convenient. Additionally, there are numerous dining options ranging from fast food to sit-down restaurants like Cracker Barrel, providing seniors with a range of choices for meals. Nearby hospitals such as Riddle Hospital and Lankenau Medical Center ensure access to quality medical care. For leisure activities, parks like Ridley Creek State Park offer opportunities for outdoor recreation. Transportation options including Philadelphia International Airport and car rental services make it easy for seniors to travel when needed. Additionally, there are several physicians' offices in the area offering a range of medical specialties. Places of worship and theaters provide cultural and spiritual enrichment opportunities nearby. Overall, this part of Wallingford provides a well-rounded environment for seniors looking for convenience, healthcare access, leisure activities, and community engagement.

Restaurants

• Wendy's (1.1 miles)
• Wing Hing Chinese Restaurant (1.1 miles)
• Chick-Fil-A (1.5 miles)
• Cracker Barrel (2.4 miles)
• McDonald's (4.1 miles)
• McDonald's (4.7 miles)
• Wendy's (4.8 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (2.6 miles)
• Rite Aid (2.8 miles)
• CVS Pharmacy (3.3 miles)
• GIANT Pharmacy (4.5 miles)

Cafes

• 320 Market Cafe (1.5 miles)
• Starbucks (8.1 miles)
• Styer's Garden Cafe (8.9 miles)

Hospitals

• Riddle Hospital (4.5 miles)
• Lankenau Medical Center (9.8 miles)
• Philadelphia VA Medical Center (10.3 miles)
• Veterans Administration Community Living Center (10.3 miles)

Parks

• Market Square Memorial Park (4.7 miles)
• Ellson Glen Park (5.4 miles)
• Ridley Creek State Park (6.7 miles)
• Shipley Heights Park (10.2 miles)

Transportation

• Terminal A West (6.1 miles)
• Philadelphia International Airport (PHL) (6.2 miles)
• The Centurion Lounge (6.2 miles)
• Philadelphia International Airport, Terminal A - East (6.3 miles)
• Baggage Claim A (6.3 miles)
• Taxiway N (6.3 miles)
• Dollar Rent A Car (6.3 miles)

Physicians

• Dr Madonna's Family Practice (6.8 miles)
• Mid Atlantic Retina (8.4 miles)
• Total Care Physicians (8.6 miles)
• Pulmonary Consultants (8.9 miles)
• Christiana Care: Concord Medicine And Pediatrics (9.2 miles)
• Foulkstone Christiana Care (9.7 miles)

Places of Worship

• St Anastasia Rectory (7.9 miles)
• Willistown United Methodist Church (9.4 miles)

Theaters

• Regal Brandywine Town Center (9.4 miles)
• AMC DINE-IN Painters Crossing 9 (9.8 miles)