Chestnut Ridge Retirement Living in Chester, PA

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  • Interior

    A cozy dining area with a rustic wooden table set for tea, featuring delicate teacups and matching plates.

  • Decor

    A chic and cozy living room with elegant decor and soft lighting.

  • Living Room

    A well-lit living room featuring modern furniture and wood flooring.

  • Bedroom

    A cozy bedroom corner with a white dresser, mirror, indoor plants, and a comfortable armchair.

  • Windows

    A cozy bedroom with soft colors and ample natural light.

  • Dining

    A cozy dining nook with a wooden table, upholstered chairs, and decorative wall art.

  • Kitchen

    A cozy kitchen corner with rustic shelves, a 'Cafe' sign, and countertop decor.

  • Natural Light

    A modern and spacious bedroom with natural lighting, featuring elegant decor and wooden flooring.

  • Wall Art

    A cozy bedroom with light decor, featuring a bed with floral bedding, a bedside lamp, and wall decorations including artwork and a clock.

  • Painting

    A cozy bedroom with a single bed, wooden furniture, and a decorative painting on the wall.

  • Plant

    A cozy and well-decorated living room in an apartment with comfortable furniture and a large window.

  • Window Blinds

    A cozy living room corner with a tufted armchair, soft blanket, and decorative pillow beside a wicker basket and dresser.

  • Open Concept

    A modern open-concept living room with a view into the kitchen, featuring stylish furniture and decor.

Chestnut Ridge Retirement Living in Chester, PA

2700 Chestnut Parkway, Chester, PA 19013

For more information about senior living options: (844) 490-3973

4.3 from 63 reviews
5 stars
45
4 stars
6
3 stars
4
2 stars
1
1 stars
7

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Overall Review of Chestnut Ridge Retirement Living

Pros

  • pro Zafir is described as the most respectful caregiver who treats residents as if they were his own parents, and the residents truly love him.
  • pro Jermir lights up the front desk with his smile, helpfulness, and upbeat attitude, and he is engaging, funny, and shows genuine concern for residents.
  • pro Melissa goes above and beyond from the very beginning, answers questions promptly, and provides a wonderful transition for families.
  • pro The fifth-floor staff, especially Violetta, are premier, creating a warm, resident-focused atmosphere.
  • pro Tommie and Jermir at the front desk provide a welcoming, helpful presence that makes visitors feel supported.
  • pro The front desk staff are consistently kind and pleasant.
  • pro The housekeeping and environmental services team pays close attention to detail, keeping the facility clean and residents’ living spaces well cared for.
  • pro Daena, Tommie, Tanissa, Kierah, and the Chestnut Ridge team are wonderful and resident-driven, with a friendly, smiling staff.
  • pro The staff are caring and attentive and take great care of residents.
  • pro Chestnut Ridge truly cares about residents; the staff spend dedicated time with them and provide open communication and resources as care needs change.
  • pro The community is clean, beautiful, and the staff are friendly, welcoming, and knowledgeable.
  • pro Memory care aides are compassionate and patient, and memory care is highly recommended.

Cons

  • pro She is not happy with rate increases that exceed what she can afford each month.
  • pro The facility is plagued by frequent hot water outages, roaches, dirty conditions, and being charged for every little thing, with maintenance responses often slow or absent.
  • pro The management is extremely poor, with calls to speak to a manager going unanswered for days.
  • pro The staff is chronically understaffed and the dementia unit is treated like an afterthought.
  • pro Families report that doctors are hard to reach and slow to respond, and the facility is not service-dog friendly.
  • pro A front desk staff member's distasteful and unhelpful response frustrated visitors.
  • pro Shirley Scott's room was not very clean.

Review

Chestnut Ridge Retirement Living in Chester, PA is best suited for seniors who crave a lively, residents-first environment where social activity, accessible dining, and hands-on caregiving are approachable on a daily basis. The community tends to shine for families seeking engaged staff who treat residents with warmth, a robust activity calendar, and a dining experience that feels restaurant-like. Memory care units are frequently highlighted as a strength, with aides and nurses described as compassionate and present. For independent residents who anticipate needing some assisted features over time, Chestnut Ridge offers a natural transition path, with a sense of home and continuity that many families value when trust and comfort become priorities.

Those who may want to consider alternatives are typically budget-conscious or require unusually consistent administrative responsiveness. A number of reviews flag price increases after ownership changes, suggesting that monthly costs may outpace what some families can sustain over time. Other families point to inconsistent communication from administration, especially around billing, updates, or call-backs, which can complicate planning and ongoing care management. Additionally, a subset of reviewers report maintenance and amenity glitches, hot water reliability, pests in some areas, or uneven attention to certain units, that can be deal-breakers for residents with high-care needs or for those who demand uniform service levels.

The strongest positives, compassionate frontline staff, clean environments, and a genuine sense of community, often offset notable drawbacks. Direct care teams are repeatedly described as attentive and resident-centered, with staff members who go above and beyond to engage individuals and foster a sense of belonging. Cleanliness and upkeep are consistently praised, from housekeeping to environmental services, underscoring a well-maintained facility. The dining environment, with a restaurant-style setup and options that residents can customize, contributes to daily quality of life and social engagement. On the memory care side, families frequently express confidence in the level of care and the day-to-day attentiveness of aides, which can mitigate concerns about the transition into more intensive supports.

From the perspective of operations and resident experience, Chestnut Ridge’s strengths are most evident in the people who show up every day. Front desk staff, Tommie and Jermir are recurrently cited for warmth and reliability, and the sales and transition teams, such as Melissa Donovan, are noted for guiding families with clarity and empathy. Residents and families alike mention the sense that administrative leadership can be responsive and honest about what the community can and cannot provide as needs evolve. Yet, a number of reviews document frustration when communication falters or when administration appears slow to address ongoing questions, painting a mixed picture of the leadership experience depending on the moment and the specific team involved.

Budgeting and planning remain central considerations. Several families report that cost discussions and rent totals require proactive, ongoing engagement with staff, and some express concern about the potential gaps between what is promised and what is billed month to month. Issues around staffing levels and program consistency have also surfaced in multiple accounts, sometimes coinciding with broader changes in ownership. While many residents enjoy meaningful activities, trips, and social opportunities, others worry about variability in staffing coverage during weekends or holidays and whether the care team can sustain intensity during high-demand periods. These tensions are enough to prompt careful diligence for families who prioritize predictable operations and transparent pricing.

Prospective residents should approach Chestnut Ridge with a concrete checklist and a plan for firsthand validation. Schedule a thorough tour and request to meet the wellness director, a front-line caregiver supervisor, and several residents across different floors. Demanding a few concrete commitments, response timelines for messages, benchmark response for maintenance requests, and a clear, itemized breakdown of current rates and what is included, helps avoid surprises. If the goal is a social, activity-rich environment with reliable, personable care, Chestnut Ridge often delivers, especially on the care side and in the dining and program offerings. If, however, price stability, administrative consistency, and uniform maintenance support are non-negotiable, it is prudent to compare with other communities that emphasize those attributes more overtly.

Features

Housing

  • 130 resident community capacity 130 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Philadelphia International (7 miles away) Philadelphia International (7 miles away)
  • New Castle County (18 miles away) New Castle County (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Chestnut Ridge Retirement Living in Chester, PA offers a range of care options to suit the needs of each individual. With services including Independent Living, Respite Care, and Skilled Nursing Facility, residents have the flexibility to choose the level of support that best meets their needs.

The community is equipped with a variety of amenities to enhance the living experience. Residents can enjoy the convenience of a beauty salon on-site, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available for those who need it, ensuring easy access to nearby destinations. A computer center allows residents to stay connected and engaged with technology.

Dining at Chestnut Ridge Retirement Living is an enjoyable experience, with a spacious dining room and restaurant-style dining options. Special dietary restrictions are accommodated to ensure that each resident's needs are met. Additionally, meal preparation and service are provided, alleviating the stress of cooking and allowing residents more time to relax and socialize.

Active living is encouraged at Chestnut Ridge Retirement Living through numerous activities and programs. A fitness room is available for those who wish to maintain physical wellness, and planned day trips offer opportunities for exploration and adventure. Resident-run activities foster a sense of community and camaraderie among residents, while scheduled daily activities provide structure and engagement.

In terms of location, there are several nearby amenities that make daily life convenient for residents. Cafes, parks, pharmacies, restaurants, and hospitals are all within proximity to Chestnut Ridge Retirement Living.

Overall, Chestnut Ridge Retirement Living provides a comprehensive assisted living community where residents can enjoy a fulfilling lifestyle supported by quality care services and ample amenities.

Nearby Places of Interest

Restaurants

  • Wendy's (1.1 miles)
  • Wing Hing Chinese Restaurant (1.1 miles)
  • Chick-Fil-A (1.5 miles)
  • Cracker Barrel (2.4 miles)
  • McDonald's (4.1 miles)
  • McDonald's (4.7 miles)
  • Wendy's (4.8 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (2.6 miles)
  • Rite Aid (2.9 miles)
  • CVS Pharmacy (3.3 miles)
  • GIANT Pharmacy (4.4 miles)

Cafes

  • 320 Market Cafe (1.5 miles)
  • Starbucks (8 miles)
  • Styer's Garden Cafe (8.9 miles)

Hospitals

  • Riddle Hospital (4.5 miles)
  • Lankenau Medical Center (9.8 miles)
  • Philadelphia VA Medical Center (10.2 miles)
  • Veterans Administration Community Living Center (10.3 miles)

Parks

  • Market Square Memorial Park (4.7 miles)
  • Ellson Glen Park (5.4 miles)
  • Ridley Creek State Park (6.7 miles)
  • Shipley Heights Park (10.3 miles)

Transportation

  • Terminal A West (6.1 miles)
  • Philadelphia International Airport (PHL) (6.2 miles)
  • The Centurion Lounge (6.2 miles)
  • Philadelphia International Airport, Terminal A - East (6.3 miles)
  • Baggage Claim A (6.3 miles)
  • Taxiway N (6.3 miles)
  • Dollar Rent A Car (6.3 miles)

Physicians

  • Dr Madonna's Family Practice (6.8 miles)
  • Mid Atlantic Retina (8.4 miles)
  • Total Care Physicians (8.6 miles)
  • Pulmonary Consultants (8.9 miles)
  • Christiana Care: Concord Medicine And Pediatrics (9.3 miles)
  • Foulkstone Christiana Care (9.7 miles)

Places of Worship

  • St Anastasia Rectory (7.9 miles)
  • Willistown United Methodist Church (9.4 miles)

Theaters

  • Regal Brandywine Town Center (9.4 miles)
  • AMC DINE-IN Painters Crossing 9 (9.9 miles)

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