Providence Point

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  • Interior

    A cozy living room featuring armchairs, a piano, bookshelves, and elegant decor.

  • Decor

    An elegant restaurant dining area with neatly arranged tables and chairs, ready for guests.

  • Living Room

    A cozy living room with a red sofa, a coffee table, and floral decor.

  • Architecture

    A picturesque view of modern apartments with a fountain and blooming yellow flowers in the foreground.

  • Bedroom

    A cozy bedroom with blue walls, featuring a wooden bed frame, desk, and large window.

  • Windows

    A bright dining area with a glass table, black chairs, and large windows letting in natural light.

Providence Point

200 Adams Avenue, Pittsburgh, PA 15243

For more information about senior living options: (844) 490-3973

2.6 from 5 reviews
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Assisted Living Continuing Care Retirement Community(CCRC) Independent Living Memory Care Skilled Nursing Facility

Overall Review of Providence Point

Pros

  • pro The atmosphere at Providence Point is noted to be pleasant and welcoming.
  • pro Housekeeping services are recognized as a positive aspect of living at Providence Point.
  • pro The community offers transportation options, such as a bus service, for residents to access local destinations.
  • pro Some individuals find the facility aesthetically appealing and well-maintained.
  • pro The involvement of the county ombudsman helped establish a family council, showing advocacy for resident rights.

Cons

  • pro The Age-in-Place language removal and new restrictions on aid access have rendered Providence Point unsuitable for residents with disabilities, limiting their participation in activities.
  • pro The administration at Providence Point is unresponsive to resident and family concerns, demonstrating a lack of value for patient rights.
  • pro There is a severe shortage of registered nurses and the CNA staff is overworked, leading to complaints about understaffing and low wages.
  • pro Residents are allegedly encouraged to wear diapers, take anxiety medication, and use wheelchairs to simplify care for staff.
  • pro Call bell response times are inadequate, with staff frequently silencing bells without providing necessary assistance.
  • pro Two instances of ignored patient transfers resulted in serious injuries, highlighting negligence in care.
  • pro Weekend staffing levels are poor, negatively impacting resident care during those times.
  • pro Despite its pleasant atmosphere and housekeeping services, the overall quality of care suffers significantly at Providence Point.
  • pro The high monthly cost of $6000 to $7000 for independent living does not align with the level of service provided to residents.
  • pro Families feel that they must involve external authorities like county ombudsmen to address issues within the facility effectively.

Review

Providence Point, a senior living community located just outside of Pittsburgh, has faced significant criticism from residents and their families in light of recent policy changes and ongoing issues regarding care quality. A major modification to the resident agreement in 2024 involved the removal of Age-in-Place language, which previously allowed for a more flexible living arrangement that accommodated the varying needs of residents as they aged. This shift has particularly affected independent living residents like one family member's disabled mother-in-law (MiL), who has lived at Providence Point since 2017. With restrictions now barring aides from accompanying these residents to activities and dining areas, many have found themselves isolated and unable to participate fully in community life—a situation that ultimately compelled this family to seek more suitable accommodations for MiL in a disabled- and aid-friendly community.

Despite its appealing atmosphere and commendable housekeeping services, several reviews indicate that Providence Point’s administration has been largely unresponsive to resident concerns. Families have expressed frustrations related to management’s failure to actively engage with issues affecting patient care. One review mentions having to involve county ombudsmen just to establish a family council, highlighting a disconnect between resident needs and the organization's priorities. The lack of engagement raises critical questions about how well Providence Point values patient rights and what measures are taken to address grievances brought forth by families.

Another recurrent theme is understaffing, particularly concerning registered nursing staff and Certified Nursing Assistants (CNAs). Reviews reveal complaints about CNAs being overwhelmed with too many residents, which hampers the quality of care provided. Many families noted that staff often expressed dissatisfaction due to low wages, contributing further to high turnover rates within the caregiving team. As a result, residents may experience inadequate support when needed most—especially during weekends when staffing levels reportedly decline even further.

Residents' safety appears compromised as well; instances were reported where call bells went unanswered or were turned off without providing requested assistance. In one alarming case outlined in a review, neglect during patient transfers led directly to fractures for some residents—a serious issue that resulted in an out-of-court lawsuit settlement against the facility. These incidents underscore not only gaps in communication but deeper systemic failures within the organization pertaining to resident safety protocols.

Critics also pointed out troubling practices within Providence Point related directly to elder care methodologies. There are claims suggesting that certain residents were encouraged to wear diapers or take anxiety medications as easier alternatives for staff management instead of addressing individual needs appropriately. Such practices paint an unflattering picture of the institution's ethics regarding personalized care—one conditional upon convenience rather than compassion.

Lastly, amid all these concerns lies the financial aspect associated with living at Providence Point. With monthly costs exceeding $6,000–$7,000 for independent living alone, many families find it hard to justify such expenses given the quality of care observed firsthand by former residents’ relatives. Even though some recognize positive elements about its ambiance and available transportation options like shuttle services within local communities, these benefits are overshadowed by substantial apprehensions surrounding operational standards at this senior living establishment.

In summary, while Providence Point initially presents itself as an attractive place for seniors seeking independent living options near Pittsburgh due primarily to its environment and amenities—developments over time inform prospective residents about serious limitations concerning administration responsiveness, staffing levels dedicated towards meaningful healthcare delivery systems as well as ethical implications vis-à-vis individualized resident treatment protocols amidst modern-day challenges facing elderly populations today.

Features

Housing

  • 84 resident community capacity 84 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Continuing Care Retirement Community(CCRC) Continuing Care Retirement Community(CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Pittsburgh International (11 miles away) Pittsburgh International (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour nursing 24-hour nursing24-hour nursing is important for seniors because it provides round-the-clock medical care and support, ensuring their health and safety are consistently monitored and attended to. This level of care can help prevent emergencies, manage chronic conditions, and provide peace of mind for both seniors and their families.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Providence Point is a comprehensive and top-notch assisted living community located in Pittsburgh, PA. With a variety of care options including Continuing Care Retirement Community (CCRC), Independent Living, Memory Care, and Skilled Nursing Facility, residents can receive the level of support they need as they age.

The community boasts an extensive list of amenities to ensure a comfortable and enjoyable stay for its residents. Each residence is equipped with air-conditioning, ensuring a pleasant living environment all year round. Additionally, there is a beauty salon on-site where residents can pamper themselves. Cable or satellite TV is available for entertainment purposes, and community-operated transportation is provided for easy access to various destinations. For those who want to stay connected digitally, there is a computer center with Wi-Fi/high-speed internet available.

Providence Point places great importance on fostering the spiritual well-being of its residents by offering devotional services off-site. To promote physical fitness and wellness, the community provides a fitness room and wellness center. Residents can also enjoy spending time outdoors in the garden or other outdoor spaces.

Housekeeping services are provided to ensure that each residence remains tidy and well-maintained. Each unit includes private bathrooms for added convenience and privacy. Meals are served in a restaurant-style dining setting, accommodating special dietary restrictions when necessary. A small library is available for book lovers to indulge in their favorite pastime.

Care services at Providence Point are exceptional, with 24-hour nursing supervision available to residents as needed. Assistance with daily living activities such as bathing, dressing, and transfers is provided by trained staff members. The community offers diabetic care and follows specific diabetes diets if required by residents. Medication management is also provided to ensure that medications are taken correctly and on time.

Residents have plenty of opportunities for social interaction through various planned daily activities organized by the community. Community-sponsored activities such as fitness programs and resident-run activities allow individuals to engage with others while pursuing their interests. Planned day trips provide opportunities for exploration and adventure, and concierge services are available to cater to individual needs. Residents can also indulge in devotional activities off-site.

Providence Point is conveniently located near many amenities. There are numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians, hospitals, and transportation options nearby.

Overall, Providence Point offers a comprehensive assisted living community with a diverse range of care options and an array of amenities and services designed to enhance the comfort and well-being of residents.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.8 miles)
  • Rite Aid (0.9 miles)
  • CVS Pharmacy (1.8 miles)
  • Rite Aid (2 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.7 miles)

Physicians

  • Vujevich Dermatology Associates (0.9 miles)
  • St. Clair Hospital (1 miles)
  • Chang Eye Group (1.3 miles)
  • Upmc (1.5 miles)
  • Pediatric Alliance-St Clair (2.1 miles)
  • Integrated Medical Systems (2.5 miles)
  • Stepping Stone Psychiatric Care - Muhammad I Shaikh MD (2.5 miles)

Restaurants

  • Wendy's (1.1 miles)
  • Taco Bell (1.7 miles)
  • Wendy's (1.7 miles)
  • Scoops On Beverly (2.1 miles)
  • McDonald's (2.2 miles)
  • Hitchhiker Brewing (2.4 miles)
  • Primanti Bros. Restaurant and Bar Mt. Lebo (2.4 miles)

Theaters

  • Chartiers Valley Stadium 18 (1.5 miles)
  • Cinemark Holdings (5.4 miles)

Places of Worship

  • Saint Barbara Church (1.6 miles)
  • St Elizabeth Ann Seton Church (1.9 miles)
  • St Elizabeth Ann Seton Parish (1.9 miles)
  • St Simon & Jude Church (2.1 miles)
  • Calvary Full Gospel Church (3.7 miles)
  • St Margaret of Scotland Roman Catholic Church (3.8 miles)
  • St Philip Church (4.2 miles)

Cafes

  • Panera Bread (1.7 miles)
  • Mediterra Cafe (2.1 miles)
  • Carnegie Coffee Company (2.1 miles)
  • Starbucks (2.1 miles)
  • Panera Bread (2.3 miles)
  • Starbucks (2.8 miles)
  • De Lallo's Fort Couch Cafe (3.2 miles)

Parks

  • Mt. Lebanon Park (1.7 miles)
  • Village Green Park (3 miles)
  • Boyce-Mayview Park (3.9 miles)
  • Collier Community Park (4.3 miles)
  • Mt Washington Observation Deck (5.6 miles)
  • The Duquesne Incline (5.7 miles)
  • Point State Park Fountain (5.9 miles)

Transportation

  • South Hills Village Trolley Stop (2.8 miles)
  • Port Authority Allegheny Station (6.1 miles)
  • North Side Station (6.3 miles)

Hospitals

  • UPMC South Hills (3.1 miles)

Frequently Asked Questions

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