Asbury Heights

Pros

• The head nurse is wonderful, and the staff at Asbury Heights are consistently friendly and caring.
• The dining staff goes above and beyond to accommodate residents' specific dietary needs, creating a positive dining experience.
• Socialization through semi-structured activities has been beneficial for residents, enhancing their community experience.
• Residents frequently express satisfaction with the quality of food and overall care received from attentive staff members.
• Asbury Heights has demonstrated exceptional efforts in ensuring the safety of residents during the pandemic, including implementing smart health measures.
• Families appreciate timely communication from the administration about any concerns or updates regarding their loved ones' care.
• The charming studio apartments offer pleasant living environments with nice views, contributing to residents' overall happiness.

Cons

• There is a lot of turnover among med techs, leading to inconsistent care and communication.
• The marketing director prevented signing the benevolent contract page, causing ongoing concerns without response.
• The facility appears understaffed, making it difficult to find nurses or staff assistance when needed.
• Some staff members exhibit indifferent behavior or fail to follow up on inquiries.
• Activities offered at Asbury are perceived as lacking variety compared to other independent living communities.
• Residents must pay extra for laundry assistance, which some families find unnecessary.
• Wi-Fi is reported as poor and unreliable, affecting residents' connectivity.
• Transportation services for doctor appointments are not reliable and require extra effort from families to arrange.

Review

Asbury Heights has emerged as a notable choice for seniors seeking assisted living and care services, garnering mixed yet largely positive reviews from residents and their families. The facility is praised for its warm and friendly atmosphere, with many highlighting the kindness of staff. The head nurse is frequently described as wonderful, and the med techs, while experiencing some turnover, have been recognized for their pleasant demeanor. Visitors often feel welcomed by the dining staff who strive to create a positive meal experience. While the administration generally responds to calls quickly—often within a day or two—families are encouraged to call rather than email for faster communication.

Concerns have arisen regarding transitions occurring at Asbury Heights, particularly following the recent acquisition by Oakdale from UPMC. Questions about benevolent care surfaced during contract discussions but remain unresolved weeks later, leading to frustrations among families trying to secure clarity amidst leadership changes. Moreover, difficulties in locating nursing staff throughout the facility have been reported; several families noted that they struggled to find nurses when needed due to limited staffing presence on each floor. However, despite these challenges, reviewers maintain that those staff members present are dedicated and doing their best under the circumstances.

The general ambiance at Asbury Heights has been appreciated for its cheerful environment and efforts made toward accommodating dietary needs, especially those requiring strict gluten-free and dairy-free options. Many families commend the culinary team for going above and beyond in catering to specific dietary requirements without sacrificing taste or variety. Residents often express satisfaction with semi-structured activities offered within the community; however, some desire greater diversity in recreational options beyond basic outings like trips to Walmart or Market District.

Comparisons with other facilities reflect both strengths and weaknesses of Asbury Heights’ offerings. Families recount experiences at previous independent living communities where more engaging activity schedules were available. Some echoed concerns over limited assistance offered intermittently during showering days or issues related to transportation services for medical appointments—a significant drawback compared to past experiences where such services were included without extra costs.

Despite occasional critiques concerning Wi-Fi reliability and aesthetic aspects of common areas such as dining facilities, many families share heartfelt stories praising attentive care provided to their loved ones. Accounts illustrate individualized attention given even amid challenging circumstances brought on by the pandemic; instances arise where staff members demonstrated resilience maintaining safety protocols which were crucial in preventing Covid outbreaks within the community.

Ultimately, families appreciate how essential socialization through activities positively impacts residents' happiness at Asbury Heights—a sentiment that resonates throughout shared reflections of various family members involved with their loved ones at this assisted living community. Overall impressions yield a strong recommendation from most reviewers who believe that despite some areas needing improvement, Asbury Heights provides valuable support and care that enhances quality of life for its residents while remaining devotedly responsive amid an ever-evolving landscape of senior living environments.

This part of Pittsburgh, Pennsylvania offers a variety of amenities that cater to senior living needs. With several pharmacies, restaurants, cafes, physicians' offices, parks, places of worship, hospitals, and transportation options within close proximity, residents can easily access essential services and resources. The area also features cultural attractions such as theaters and historic landmarks like Mt Washington Observation Deck and The Duquesne Incline. Additionally, the presence of reputable healthcare facilities like UPMC South Hills ensures convenient access to quality medical care. Overall, this neighborhood provides a well-rounded environment with diverse offerings for seniors looking to settle in a vibrant community with convenient access to essential services.

Pharmacies

• CVS Pharmacy (0.4 miles)
• Rite Aid (0.9 miles)
• CVS Pharmacy (1.2 miles)
• Rite Aid (1.7 miles)
• Walgreens (1.7 miles)
• Shop 'n Save (1.9 miles)
• CVS Pharmacy (2 miles)

Restaurants

• Scoops On Beverly (0.5 miles)
• Wendy's (0.6 miles)
• Taco Bell (0.6 miles)
• Hitchhiker Brewing (1.1 miles)
• McDonald's (1.6 miles)
• McDonald's (2 miles)
• Primanti Bros. Restaurant and Bar Mt. Lebo (2 miles)

Cafes

• Mediterra Cafe (0.6 miles)
• Panera Bread (0.9 miles)
• Panera Bread (1.9 miles)
• Carnegie Coffee Company (2.2 miles)
• Bistro Marketplace (2.3 miles)
• Starbucks (2.8 miles)
• De Lallo's Fort Couch Cafe (3.2 miles)

Physicians

• St. Clair Hospital (0.6 miles)
• Vujevich Dermatology Associates (0.7 miles)
• Chang Eye Group (0.7 miles)
• Upmc (1.6 miles)
• Pediatric Alliance-St Clair (2.9 miles)
• Integrated Medical Systems (4 miles)
• Stepping Stone Psychiatric Care - Muhammad I Shaikh MD (4 miles)

Parks

• Mt. Lebanon Park (0.7 miles)
• Village Green Park (2.7 miles)
• Mt Washington Observation Deck (4.2 miles)
• The Duquesne Incline (4.4 miles)
• Point State Park Fountain (4.6 miles)
• Point State Park (4.8 miles)
• Boyce-Mayview Park (5 miles)

Places of Worship

• St Simon & Jude Church (1.2 miles)
• St Elizabeth Ann Seton Church (2.1 miles)
• St Elizabeth Ann Seton Parish (2.2 miles)
• St Margaret of Scotland Roman Catholic Church (2.7 miles)
• Saint Barbara Church (3.1 miles)
• St Philip Church (3.7 miles)
• Kingdom Hall Of Jehovahs Witnesses (4.1 miles)

Hospitals

• UPMC South Hills (2.9 miles)
• UPMC Mercy (5.2 miles)

Transportation

• South Hills Village Trolley Stop (2.9 miles)
• Port Authority Allegheny Station (4.9 miles)
• North Side Station (5.1 miles)
• Bus Station (5.4 miles)
• Amtrak - Pittsburgh Station (5.4 miles)

Theaters

• Chartiers Valley Stadium 18 (3 miles)