Asbury Health Center

Pros

• The staff at Asbury Heights is very friendly and responsive, providing residents with a welcoming atmosphere.
• Residents enjoy a variety of activities organized by the activities staff, which helps keep them engaged and stimulated.
• The facility is clean and well-maintained, offering a pleasant environment for residents and their families.
• Asbury Heights offers multiple housing options, catering to different levels of care, including independent living and memory care.
• Many visitors appreciate the beautiful grounds and amenities, such as the garden areas and common spaces for socializing.
• Residents have expressed satisfaction with the quality of food provided in the dining facilities.
• Families feel comfortable knowing that their loved ones are well cared for by attentive staff who build bonds with patients.

Cons

• The administration at Asbury Heights does not provide enough attention or information to families, making arbitrary decisions without proper communication regarding patient care and status changes.
• There were complaints about the lack of respectful treatment for residents, including long wait times for restroom access and insufficient hygiene care.
• Despite being a beautiful facility, Asbury Heights did not offer the level of care needed for residents who require more assistance with daily activities.
• Some residents felt that the food was unimpressive and that there was only one meal provided per day, leading to dissatisfaction with the dining experience.
• Concerns were raised about the caregiver-to-patient ratio being inadequate, particularly for those needing more intensive care.
• A resident expressed frustration over delays in receiving a refund on a buy-in fee after a family member's passing, highlighting issues with financial transparency and timeliness.
• Many rooms in the assisted living areas lacked private bathrooms, causing discomfort and dissatisfaction among potential residents and their families.

Review

Asbury Heights is a senior living facility that has garnered a range of reviews reflecting a spectrum of experiences from families and residents. Located in a quiet Pittsburgh suburb, Asbury Heights offers various housing options, from independent living to memory care, ensuring it caters to diverse needs. Many reviewers appreciated the staff’s friendliness and attentiveness, with several noting that the facility feels more like a home than an institution. The availability of different types of accommodations, including single-family homes and villas, was also highlighted as a significant advantage.

In terms of amenities and cleanliness, Asbury Heights receives high marks from many visitors. The facility is well-maintained and boasts numerous communal spaces where residents can engage in various activities. Reviewers have mentioned the presence of beauty shops, dining areas, game rooms, and even places for off-site outings before the COVID-19 pandemic. The activities staff is described as proactive and compassionate, often going above and beyond to include all residents in events aimed at social stimulation—ranging from movie nights to group sing-alongs. Such engagement seems vital for maintaining the quality of life for seniors residing there.

Despite its positives, several concerns were raised regarding care levels within Asbury Heights. Some family members expressed dissatisfaction with what they perceived as insufficient communication between administration and family members about patient care changes or duration decisions. One reviewer criticized the management's approach to these decisions as seemingly arbitrary while emphasizing the need for coordination with families during such transitions. Additionally, while some families found nursing support adequate for their needs, others noted that higher levels of personal assistance were lacking; this was particularly concerning for those requiring help with daily living activities.

Furthermore, several reviews indicated financial considerations as a barrier to potential residents. Asbury Heights operates on a buy-in model which requires substantial upfront payments alongside ongoing monthly fees; some individuals found this overwhelming or simply beyond their financial means. A review recounted an unsettling experience regarding long delays in receiving promised refunds upon occupancy termination after one resident passed away—a situation highlighting essential due diligence required when considering buy-in agreements at this facility.

While many reviews showcased positive experiences related to overall comfort and community atmosphere within Asbury Heights, critical voices surfaced regarding treatment standards in certain cases. For instance, one family member reported their loved one experienced neglect in basic personal hygiene and timely assistance—a serious concern that casts doubt on staff-to-resident ratios during peak times when demand might exceed available caregivers’ capacity. This starkly contrasts with other narratives where visitors spoke highly of attentive service and staff dedication.

Ultimately, each review paints its own nuanced picture wherein Asbury Heights emerges as both an appealing option yet not without serious caveats surrounding care adequacy under specific conditions or personal circumstances. While many appreciate its clean facilities and friendly environment conducive for social interaction among seniors seeking community living arrangements—others urge prospective residents or their families to weigh these positive aspects against potential challenges particularly around staffing efficiency or financial commitments needed prior to entry into this senior living community.

Pharmacies

• CVS Pharmacy (0.4 miles)
• Rite Aid (0.9 miles)
• CVS Pharmacy (1.1 miles)
• Rite Aid (1.7 miles)
• Walgreens (1.8 miles)
• Shop 'n Save (1.9 miles)
• CVS Pharmacy (2 miles)

Restaurants

• Scoops On Beverly (0.5 miles)
• Wendy's (0.6 miles)
• Taco Bell (0.6 miles)
• Hitchhiker Brewing (1 miles)
• McDonald's (1.6 miles)
• McDonald's (1.9 miles)
• Primanti Bros. Restaurant and Bar Mt. Lebo (2.1 miles)

Cafes

• Mediterra Cafe (0.5 miles)
• Panera Bread (0.9 miles)
• Panera Bread (1.9 miles)
• Carnegie Coffee Company (2.2 miles)
• Bistro Marketplace (2.3 miles)
• Starbucks (2.8 miles)
• De Lallo's Fort Couch Cafe (3.2 miles)

Physicians

• St. Clair Hospital (0.7 miles)
• Chang Eye Group (0.7 miles)
• Vujevich Dermatology Associates (0.7 miles)
• Upmc (1.6 miles)
• Pediatric Alliance-St Clair (3 miles)
• Integrated Medical Systems (4 miles)
• Stepping Stone Psychiatric Care - Muhammad I Shaikh MD (4 miles)

Parks

• Mt. Lebanon Park (0.7 miles)
• Village Green Park (2.7 miles)
• Mt Washington Observation Deck (4.2 miles)
• The Duquesne Incline (4.4 miles)
• Point State Park Fountain (4.6 miles)
• Point State Park (4.8 miles)
• Boyce-Mayview Park (5 miles)

Places of Worship

• St Simon & Jude Church (1.2 miles)
• St Elizabeth Ann Seton Church (2.2 miles)
• St Elizabeth Ann Seton Parish (2.2 miles)
• St Margaret of Scotland Roman Catholic Church (2.7 miles)
• Saint Barbara Church (3.2 miles)
• St Philip Church (3.6 miles)
• Kingdom Hall Of Jehovahs Witnesses (4.1 miles)

Hospitals

• UPMC South Hills (2.9 miles)
• UPMC Mercy (5.2 miles)

Transportation

• South Hills Village Trolley Stop (2.9 miles)
• Port Authority Allegheny Station (4.8 miles)
• North Side Station (5 miles)
• Bus Station (5.3 miles)
• Amtrak - Pittsburgh Station (5.4 miles)

Theaters

• Chartiers Valley Stadium 18 (3.1 miles)