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3.7 from 55 reviews
5 stars
33
4 stars
4
3 stars
0
2 stars
5
1 stars
13
Van Hook Personal Care Home Costs & Pricing
Van Hook Personal Care Home provides a competitive pricing structure for its private rooms at $3,750 per month, which is notably lower than the average costs in both Philadelphia County and the broader state of Pennsylvania. In Philadelphia County, the monthly cost for similar accommodations reaches $4,448, while across the state, it can soar to $4,890. This positions Van Hook as an appealing option for families seeking quality care without the burden of higher expenses typically associated with more urbanized areas. The home offers a supportive environment while allowing residents and their families to manage their financial commitments more comfortably.
Floor plans
Van Hook Personal Care Home
Philadelphia County
Pennsylvania
Private
$3,750
$4,448
$4,890
Overall Review of Van Hook Personal Care Home
common20 reviews mention this
Staff kindness shows up repeatedly
Residents and families repeatedly describe staff who are caring and responsive.
Across many reviews, people highlight staff members who are pleasant, personable, and attentive, including nursing assistants, dining team members, and maintenance. Several families say concerns were handled with respect and that communication helped them feel more at ease during transitions. Even among critical reviews, the theme of staff behavior and how residents are treated comes up frequently.
common6 reviews mention this
Cleanliness and upkeep are a theme
Residents describe a generally clean, well-maintained environment.
Multiple reviews call out cleanliness and routine upkeep, including thorough room cleaning and fresh, maintained spaces. A few reviews also mention the facility being clean and well maintained when discussing the overall feel of the community. At the same time, some negative reviews dispute that cleanliness is a priority.
common11 reviews mention this
Food quality gets strong remarks
Food quality is a frequent point of praise, with only a few complaints.
Many residents and family members describe the meals as delicious, varied, or well prepared, and several mention a dining room they enjoyed. Reviews also reference meals being served and taken seriously with specific dietary needs. A smaller number of comments note food dissatisfaction, including one resident who did not like the food.
common8 reviews mention this
Activities range from bingo to chair yoga
Reviews point to regular activities that help residents stay engaged.
Several reviews describe community activities such as bingo and karaoke, along with events that create opportunities to spend time together. Others mention exercise-focused options like chair yoga and physical therapy support, plus calendars or daily routines that help structure time. One review counters this by saying activities can be limited and that the community does not suit active seniors.
common12 reviews mention this
Care and therapy support are emphasized
Families describe nursing and therapy support as a key part of the experience.
Many reviews mention attentive nursing, on-site medical attention, and therapy that helped with recovery or mobility, including occupational and physical therapy. Several families describe confidence in care plans and feeling that staff monitored health needs and supported residents through rehab or changing care levels. Critical reviews also exist, including concerns about the quality or consistency of skilled nursing and pain management.
caveat3 reviews mention this
Care consistency and staffing draw criticism
Some residents and families report staffing and care consistency problems.
A few negative reviews describe short staffing and lack of support in skilled nursing, including concerns about how well residentsā needs were met. Other critical comments frame the experience as feeling unhelpful or dismissive, which can undermine trust during recovery or longer stays. These criticisms appear alongside more positive accounts, so experiences may vary.
differentiator2 reviews mention this
Price is lower than regional benchmarks
Pricing is presented as below county and state benchmarks.
The listing price for the community is shown as $3,750, with stated deltas below both the county and the state. Reviews mention value and satisfaction with the decision, though not every comment directly addresses cost. Overall, pricing appears positioned as more affordable than broader benchmarks while still matching the basic set of care and support residents discuss.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
15 resident community capacity
Types of Care
Assisted Living
Board and Care Home
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Philadelphia International (11 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Located in the northeastern part of Philadelphia, this area offers convenient access to various amenities and services. With several SEPTA stations nearby, transportation is easily accessible for those looking to explore the city or visit medical facilities such as Albert Einstein Medical Center and Temple University Hospital. There are plenty of dining options ranging from fast food chains like McDonald's and Chick-Fil-A to local favorites like Dalessandro's Steaks. Additionally, there are multiple pharmacies for easy access to medication. For recreational activities, residents can enjoy nearby parks such as Fairmount Park and Womrath Park, as well as cafes like Starbucks and Panera Bread for a relaxing afternoon. The neighborhood also offers cultural entertainment with theaters like Landmark Theatres - Ritz Five within a short distance.
Transportation
Septa Wayne Junction Station (0.5 miles)
Stenton Station (2.4 miles)
SEPTA Jenkintown-Wyncote Station (4.7 miles)
30th Street Station (5 miles)
SEPTA: MFL/TRL 30th Street Station (5.1 miles)
Jefferson Station (5.3 miles)
Restaurants
McDonald's (0.8 miles)
McDonald's (2 miles)
Dalessandro's Steaks (2.1 miles)
Custard & Cakes Creamery (2.2 miles)
Chick-Fil-A (3.2 miles)
Chick-Fil-A (3.5 miles)
Pizza Hut (3.7 miles)
Pharmacies
Rite Aid (1.1 miles)
Walgreens (1.2 miles)
Rite Aid (1.8 miles)
Rite Aid (2.1 miles)
Rite Aid (2.4 miles)
Rite Aid (2.9 miles)
Rite Aid (2.9 miles)
Physicians
Simms Hank Md Albert Einstein Medical Center Philadelphia (1.3 miles)
Frankford Avenue Health Center (4.3 miles)
Children's Hospital of Philadelphia (5.6 miles)
CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (5.8 miles)
Hospitals
Albert Einstein Employee Health Center (1.4 miles)
Temple University Hospital (1.8 miles)
St Christopher's Hospital for Children (2.6 miles)
Van Hook Personal Care Home provides a competitive pricing structure for its private rooms at $3,750 per month, which is notably lower than the average costs in both Philadelphia County and the broader state of Pennsylvania. In Philadelphia County, the monthly cost for similar accommodations reaches $4,448, while across the state, it can soar to $4,890. This positions Van Hook as an appealing option for families seeking quality care without the burden of higher expenses typically associated with more urbanized areas. The home offers a supportive environment while allowing residents and their families to manage their financial commitments more comfortably.
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