Van Hook Personal Care Home
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5012 Greene Street, Philadelphia, PA 19144
For more information about senior living options: (844) 490-3973
Van Hook Personal Care Home provides a competitive pricing structure for its private rooms at $3,750 per month, which is notably lower than the average costs in both Philadelphia County and the broader state of Pennsylvania. In Philadelphia County, the monthly cost for similar accommodations reaches $4,448, while across the state, it can soar to $4,890. This positions Van Hook as an appealing option for families seeking quality care without the burden of higher expenses typically associated with more urbanized areas. The home offers a supportive environment while allowing residents and their families to manage their financial commitments more comfortably.
| Floor plans | Van Hook Personal Care Home | Philadelphia County | Pennsylvania |
|---|---|---|---|
| Private | $3,750 | $4,448 | $4,890 |
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The care, patience, and professionalism at Stapeley surpass expectations. The staff at Stapeley know and understand each resident and handle them with remarkable wisdom. Stapeley is a beautiful historic mansion with a warm, welcoming atmosphere. The Fireside dining room offers delicious food and a varied menu. The on-staff doctor and nurses are highly attentive, providing a high level of medical care. The facility is clean and well maintained, creating a comfortable environment. The dining room and food service staff are top-notch. The staff across departments demonstrate competency, caring, and compassion. The Stapeley community is warm, engaging, and feels like home. The rehab and therapy teams are helpful, knowledgeable, and encouraging.
The nurses threw him around like a sack of potatoes. They didn't manage his pain. From the minute he arrived he begged me to get him out of there. Upon leaving Wesley we found out that he had a fractured spine and he died 2 weeks later. DO NOT send your loved ones there. Just a paycheck for the workers dont help or care.A blunt warning opens the chorus of voices about Wesley Enhanced Living at Stapeley: don't bring someone you care about here, or you'll understand why the warning was issued. The collection of reviews that follows ranges from glowing tributes to grave concerns, but taken together they paint a facility that elicits strong feelings on both ends of the spectrum. Several reviewers celebrate the care, warmth, and community found at Stapeley, while a few recount troubling experiences - particularly in the rehab setting - that left lasting impressions. What stands out across the board is that this is a place with real personality, a sense of history, and a staff that many residents and families describe in superlatives.
Across many accounts, the core strength of Stapeley appears to be its people. Reviewers repeatedly highlight the care, patience, and professionalism of the staff, describing them as not just capable, but genuinely attuned to the nuances of each resident. The common refrain is that the staff "knows and understands each resident" and handles them with "remarkable wisdom." People - from personal care aides to dining room teams and maintenance staff - are painted as competent, compassionate, and consistently kind. In one account, a diverse cast of roles - the receptionist in Personal Care, the sales manager and coordinator, nursing assistants, the dining room team, and maintenance staff - are all singled out for demonstrating competency, caring, and compassion. Even those who admit not every day goes perfectly still emphasize that the people are what make Stapeley stand out.
The setting itself reinforces the favorable impressions in many reviews. Stapeley is described as a "very beautiful older mansion" with lush interior public spaces, offering a warm, home-like aesthetic that many visitors find comforting and welcoming. The Fireside dining room is repeatedly cited for its good food and varied menus, contributing to a sense of normalcy and homeliness rather than sterile institutionalism. Cleanliness and maintenance are praised in multiple notes, with some reviewers explicitly mentioning a tidy, well-kept environment that reinforces the feeling of stepping into a cared-for home rather than a bleak facility. For visitors and residents alike, the atmosphere often feels hospitable, with staff who take time to greet, answer questions, and make guests feel at ease.
Several entries recount deeply positive personal experiences that underscore the facility's strengths. One family member, reflecting on a grandmother's stay, raves about the cleanliness and thorough room care - beds changed, rooms cleaned - while noting occasionally the staff needed reminders to complete tasks before shift changes. The same review lauds the kitchen staff as wonderful, the nurses as friendly, and the occupational therapists as highly effective, with exercises that helped her grandmother regain strength. The doctor was described as phenomenal and attentive, and many thanks were directed toward a neighbor who provided tours and social engagement in the lounge, where bingo and karaoke frequently light up the day. This particular account ends on a hopeful note: Stapeley is seen as a decent place to recuperate, with a community that feels lively, caring, and supportive.
A common thread across several stories is how the facility functions as a true community - especially for those transitioning between different levels of care. Reviews recount moving a loved one into Personal Care and Independent Living and finding a warmer, more welcoming environment, with residents actively participating in a robust slate of activities. The staff's longevity is repeatedly highlighted - many team members have spent years building relationships, which in turn fosters trust and a sense of continuity for families. One family even emphasizes that the staff's dedication makes the overall experience feel like a family affair, with doctors and nurses providing attentive medical care and a team working together to maintain a high standard of service.
Yet the picture isn't uniformly rosy. A stark counterpoint comes from a review focused on the rehab facility, not the assisted living portion. A family describes a harrowing experience where their father, admitted for short-term rehab after a hospital stay, was subject to rough handling and inadequate pain management. The reviewer states that the nurses "threw him around like a sack of potatoes," that his pain was not adequately managed, and that to ensure proper care they hired hourly in-home assistance to supervise bathroom needs and treatment. The grim consequence - an eventual fracture and the father's death two weeks after leaving the facility - casts a long shadow over what should be a rehabilitative, healing process. This review concludes with a firm warning not to send a loved one to the rehab center, highlighting a serious, outcome-altering concern that starkly contrasts with the otherwise laudatory accounts.
Even among the many positive notes, readers are not shy about offering constructive feedback. Some reviewers point out that communication can be improved. There are mentions of occasional lapses in newcomer information, schedule changes, and guidelines and procedures not being conveyed as smoothly as they could be. In one positive-sounding narrative, a brunch issue about cold food was resolved promptly after the dining supervisor intervened and subsequent service was courteous and attentive, illustrating how a responsive staff can turn a potentially negative moment into a reaffirmation of good service. Another reviewer notes a preference for broader, more consistent communication and easier access to information, acknowledging that perfection isn't guaranteed but highlighting a willingness to listen and respond when issues arise.
The personal anecdotes also reveal a spectrum of outcomes in specialized areas such as memory of staff, medical care, and social engagement. A daughter speaks glowingly about a staff member who was beloved by the family and who made the transition to different levels of care smoother, while praising the social workers, RNs, and clinicians for their ongoing commitment. Other reviewers highlight the warmth of the community across both Personal Care and Independent Living, praising the sense of belonging, the availability of activities, and opportunities to connect with others through shared experiences and dialogue. One reviewer even notes that the experience aligns with a Quaker-inspired ethos of kindness and warmth, suggesting a philosophical underpinning to the care philosophy that resonates with those who value a spirit of neighborliness and mutual respect.
In the end, the portrait of Wesley Enhanced Living at Stapeley emerges as one of high highs and notable cautions. For many families and residents, the facility embodies a caring, capable, and aesthetically uplifting environment where staff are frequently described as patient, attentive, and deeply committed to the well-being of those in their care. The warmth of the community, the quality of the dining and common areas, and the visible dedication of long-tenured staff contribute to a strong sense of place and purpose. At the same time, at least one account casts a long shadow over the rehab experience, raising serious questions about safety, pain management, and the potential consequences of care decisions. Taken together, the reviews present a nuanced picture - a place that can feel like a home and a family to many, and a reminder that every care journey must be navigated with vigilance, clear communication, and careful consideration of what each resident needs most.
15 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Van Hook Personal Care Home in Philadelphia, PA offers a warm and inviting environment for seniors who require assistance with daily activities. As a board and care home, our dedicated staff provides personalized care and attention to each resident.
Our community features a spacious dining room where residents can enjoy delicious meals prepared by our skilled chefs. The comfortable and fully furnished living spaces provide a cozy atmosphere for relaxation and socialization.
For outdoor enthusiasts, our community boasts a beautiful garden and ample outdoor space to enjoy the fresh air and sunshine. Housekeeping services ensure that residents can focus on enjoying their time without having to worry about chores.
We understand the challenges of transitioning into a new living arrangement, which is why we offer move-in coordination services to ease the process for residents and their families.
Residents have access to telephone services and Wi-Fi/high-speed internet to stay connected with loved ones or engage in virtual activities.
Our compassionate staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transferring. We also coordinate with healthcare providers to ensure that residents receive optimal care.
Those with specific dietary needs will appreciate our diabetes diet options and special dietary restrictions accommodations. Our experienced chefs prepare nutritious meals that cater to individual requirements.
Transportation arrangements are available for medical appointments and visits. Additionally, numerous cafes, parks, pharmacies, restaurants, transportation options, and hospitals are conveniently located nearby for residents' convenience.
To promote an active lifestyle, we offer scheduled daily activities to keep residents engaged mentally, socially, and physically.
At Van Hook Personal Care Home in Philadelphia, PA, we prioritize the well-being of our residents by providing exceptional care services in a comfortable environment that feels like home.
Located in the northeastern part of Philadelphia, this area offers convenient access to various amenities and services. With several SEPTA stations nearby, transportation is easily accessible for those looking to explore the city or visit medical facilities such as Albert Einstein Medical Center and Temple University Hospital. There are plenty of dining options ranging from fast food chains like McDonald's and Chick-Fil-A to local favorites like Dalessandro's Steaks. Additionally, there are multiple pharmacies for easy access to medication. For recreational activities, residents can enjoy nearby parks such as Fairmount Park and Womrath Park, as well as cafes like Starbucks and Panera Bread for a relaxing afternoon. The neighborhood also offers cultural entertainment with theaters like Landmark Theatres - Ritz Five within a short distance.
Van Hook Personal Care Home provides a competitive pricing structure for its private rooms at $3,750 per month, which is notably lower than the average costs in both Philadelphia County and the broader state of Pennsylvania. In Philadelphia County, the monthly cost for similar accommodations reaches $4,448, while across the state, it can soar to $4,890. This positions Van Hook as an appealing option for families seeking quality care without the burden of higher expenses typically associated with more urbanized areas. The home offers a supportive environment while allowing residents and their families to manage their financial commitments more comfortably.
Van Hook Personal Care Home is located at 5012 Greene Street, Philadelphia, PA 19144 in Philadelphia County, Pennsylvania
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