The Lakes At Jefferson Nugent

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  • Interior

    A spacious and elegant banquet hall with tables, chairs, and a central chandelier.
  • Decor

    A cozy kitchen interior featuring a wooden counter with chairs, large windows, and stylish decor.
  • Bedroom

    A cozy bedroom with a single bed, a nightstand, and a comfortable armchair by the window.
  • Trees

    A large mansion with prominent columns, surrounded by landscaped grounds and trees.
  • Dining

    A spacious dining area with wooden tables and chairs set on a light wood floor, illuminated by ceiling lights.
  • Kitchen

    A modern open-plan kitchen and living area with wooden cabinets and stainless steel appliances.
  • Seating Area

    A spacious lobby with a decorative tree and seating area.
  • Cabinets

    A small apartment room featuring a bed and a kitchenette with cabinets, a microwave, and a mini fridge.
  • Exercise Equipment

    A well-equipped gym with various exercise machines.

The Lakes At Jefferson Nugent

7271 West Market Street, Mercer, PA 16137

For more information about senior living options: (844) 490-3973

4.4 from 37 reviews
5 stars
28
4 stars
3
3 stars
1
2 stars
1
1 stars
4

Assisted Living

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    Overall Review of The Lakes At Jefferson Nugent

    Pros

    • pro The Lakes at Jefferson is described as beautiful, modern, and very clean.
    • pro The staff are friendly, caring, and provide high-quality care.
    • pro Residents and families report a happy, engaging environment with laughter and active events.
    • pro The facility hosts top-notch events and offers a welcoming atmosphere.
    • pro A caregiving agency notes the environment is clean, safe, and welcoming for residents and visitors.
    • pro The care team is praised for compassion, knowledge, and responsiveness to questions.
    • pro The facility is bright, well-run, and not too large, allowing staff to know residents and families.
    • pro It is described as peaceful, with a positive vibe and enjoyable music.

    Cons

    • pro Ron, the administrator, is described as unfriendly and a sourpuss.
    • pro Cleanliness is not adequately maintained; two showers per week is deemed insufficient.
    • pro The halls have a strong urine odor despite the building's attractive exterior.
    • pro Residents with memory loss are left unsupervised, wandering for long periods, and sometimes locked in their rooms for hours with no check-ins.
    • pro There is a perceived lack of respect for residents, high staff turnover, and unprofessional behavior by staff toward residents.
    • pro Critics say residents do not receive the care they deserve and accuse the facility of being money-driven, with concerns about COVID safety and whether it operates more like an event center than an elder care community.
    • pro The price is perceived as too high for the level of care provided.

    Review

    The Lakes at Jefferson presents a complex picture to those who come through its doors, drawing praise and concern in nearly equal measure from families, visiting professionals, and long-time supporters. On the one hand, many who have stepped into the facility describe it as beautiful and modern, with a bright, welcoming exterior and an interior that can feel clean and well-kept. Visitors often point to the lively social scene, the abundance of activities, and the warmth they encounter from staff and residents alike. In some reviews, the atmosphere is described as peaceful and cheerful, with residents seen smiling, staff and residents sharing laughter, and events that feel thoughtfully organized and engaging. The facility's location and design are repeatedly cited as positives, contributing to an impression of a place that could be a strong fit for a loved one.

    Yet alongside these strong positive impressions, there are equally vociferous reports of serious drawbacks. A recurring thread centers on concerns about leadership and supervision. Some reviewers single out Ron, the administrator, describing him as unfriendly or unapproachable and noting that his response to greetings can be tepid or dismissive. For these voices, the administrator's demeanor appears to set a tone for the experience, coloring interactions with staff and residents alike. The sense of leadership effectiveness is further complicated by specific care-safety concerns, including allegations that supervision can be insufficient on memory-care floors. One account paints a troubling scene of residents with memory impairments wandering the halls with little oversight and hours-long periods without check-ins, and even rooms where residents are left locked for extended times. In combination, these memories raise questions about how well the facility translates its polished public image into day-to-day protections for its most vulnerable residents.

    Cleanliness and the basic cadence of daily care are another area where experiences diverge sharply. Several reviewers describe unpleasant odors in the halls, with mentions of urine and a sense that cleanliness is not consistently maintained. Some express frustration that the facility's upkeep doesn't match the level of investment they expect given the money they are paying for care. Specific practical shortcomings are highlighted, including a perceived insufficiency in routine personal care, such as shower frequency, that can feel disproportionate to the residents' needs. In parallel, other visitors emphasize that the facility looks nice on the outside and may present a clean, modern facade, but the lived experience inside does not always align with that impression. The contrast between exterior presentation and interior conditions underscores how quickly a facility's reputation can be shaped by daily lived reality.

    Staff behavior and continuity also appear as a significant concern in several accounts. Visitors relay impressions of huge staff turnover, which can disrupt the consistency and quality of care residents receive. There are mentions of unprofessional moments - staff speaking about colleagues in front of residents, and instances of yelling or harsh interactions in shared spaces - which understandably alarm families about the respect and dignity afforded to residents. When caregiver turnover coincides with tense or rushed interactions, families worry that the environment may become unpredictable or less attentive to individual needs. These critiques sit alongside more positive reminders that many staff members are kind, patient, and dedicated, illustrating an organization that can cultivate both moments of warmth and episodes of discord depending on shift, staff, and situation.

    Not all feedback is critical, however. Several reviews from families and partner organizations paint The Lakes at Jefferson in a glow of commendation. A professional caregiving agency praising the facility notes a clean, safe, and welcoming environment, with staff and residents described as consistently pleasant and cooperative. They highlight the facility's willingness to partner in community initiatives, such as a month-long collection drive for Chemo Care Bags, underscoring a community-minded ethos beyond daily care. Comments like "A HUGE shout out to all the staff at The Lakes at Jefferson" and reflections on the setting as "beautiful and peaceful" reinforce an image of a place where compassionate care does occur and where staff are recognized for their contributions. Reviewers also recount personal experiences of empathy and support from the team during difficult times, including respectful, meaningful handling of a loved one's passing and ongoing responsiveness to questions and concerns from families.

    For some families, the experience highlighted a combination of excellence and personal resonance that elevates the Lakes beyond a standard care facility. One account describes a new, brand-new feel - an environment that feels serene and well-maintained, shaping a hopeful outlook for the future. The same voices emphasize that the staff's compassion and knowledge can shine through, turning an ordinary day into moments of understanding and reassurance for both residents and their families. The presence of engaging activities, friendly residents, and steady routines is repeatedly cited as a strength, reinforcing the sense that the Lakes can be a nurturing home for those who thrive in a lively, but structured community.

    In sum, The Lakes at Jefferson appears to be a place of dual realities: it can be a beacon of beauty, warmth, and community spirit for many, while simultaneously generating deep concerns about supervision, consistency, and basic daily care for others. The facility's strengths - its modern, attractive environment; a culture of activity and engagement; a willingness to partner with external organizations and support community causes; and a broad base of staff who genuinely care - coexist with potent criticisms related to leadership approach, memory-care supervision, cleanliness practices, and professional conduct. Prospective families confronting these mixed messages would do well to experience the campus personally, inquire about memory-care protocols, request transparent staffing data, and speak with both frontline caregivers and administrators to gauge whether the Lakes at Jefferson can meet their loved one's specific needs. The range of experiences reflected in these accounts suggests that, for some, the Lakes will be a perfect fit; for others, careful due diligence and ongoing, direct communication will be essential to ensuring safety, dignity, and consistent quality of care.

    Features

    Housing

    • 69 resident community capacity 69 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Lakes at Jefferson Nugent is a premier assisted living community located in Mercer, PA. This community offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    For those looking to stay stylish and well-groomed, a beauty salon is available on-site. Residents can also enjoy their favorite shows with access to cable or satellite TV in their private apartments. Community-operated transportation is provided for those who need assistance getting around.

    A computer center is available for residents to stay connected with loved ones or pursue personal interests. The dining room offers restaurant-style dining where nutritious meals are served. Fitness enthusiasts can take advantage of the fitness room, while those looking for entertainment can visit the gaming room. A beautiful garden provides a peaceful outdoor space for relaxation.

    Housekeeping services ensure that residents' living spaces are kept clean and tidy, while move-in coordination makes settling in seamless. Each apartment features a kitchenette and private bathrooms for convenience. A small library is available for those who enjoy reading, and telephone access keeps residents connected with family and friends.

    The wellness center offers various health-related services, promoting overall well-being among residents. Wi-Fi/high-speed internet allows for easy access to online resources and communication.

    Around-the-clock supervision is provided by professional staff members, ensuring the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Special dietary needs are accommodated, including diabetes diets and other dietary restrictions. Trained staff members assist with medication management.

    Residents have plenty of opportunities to socialize and participate in activities through concierge services, resident-run activities, planned day trips, fitness programs, and scheduled daily activities. Nearby amenities include pharmacies and restaurants for added convenience. Additionally, places of worship are conveniently located nearby to cater to spiritual needs.

    Overall, The Lakes at Jefferson Nugent offers a comprehensive range of amenities and care services in a welcoming and comfortable environment, making it an ideal choice for seniors seeking assisted living in Mercer, PA.

    Nearby Places of Interest

    Places of Worship

    • Shenango Valley Baptist Church (2.4 miles)
    • New Virginia United Methodist Church (3.8 miles)
    • Calvary Fellowship Chapel (6.9 miles)
    • Sharpsville Church of the Nazarene (7.1 miles)
    • Fredonia United Methodist Church (7.3 miles)
    • Mercer Baptist Church (7.7 miles)
    • Our Lady of Fatima Church (8 miles)

    Pharmacies

    • PharMerica (4.7 miles)
    • Walgreens (5.1 miles)
    • Rite Aid (5.9 miles)
    • Medicine Shoppe (5.9 miles)
    • Rite Aid (6.4 miles)
    • Rite Aid (6.9 miles)
    • Walgreens (7.3 miles)

    Restaurants

    • Murcko Restaurant (4.8 miles)
    • Red Lobster (5 miles)
    • Yumberries (5.1 miles)
    • Wendy's (5.1 miles)
    • Bob Evans (5.1 miles)
    • Applebee's (5.1 miles)
    • Popeyes Louisiana Kitchen (5.1 miles)

    Cafes

    • Starbucks (5.1 miles)
    • The Perfect Bite (5.8 miles)
    • Panera Bread (5.9 miles)
    • FIREBEAN Espresso (8 miles)

    Physicians

    • Lucich, Adam Horizon Community Family Medicine Upmc (5.1 miles)
    • Crago Family Medicine (5.1 miles)
    • Estafanous Marc MD (5.1 miles)
    • Dr Porter (5.2 miles)
    • Sharon Pulmonology Specialists (5.2 miles)
    • Vitreo-Retinal Consultants (5.2 miles)
    • Francisco Cano MD (5.3 miles)

    Parks

    • HMS Playground (5.2 miles)
    • Brandy Springs Park (5.7 miles)
    • Marti Park (10 miles)

    Hospitals

    • University of Pittsburgh Physicians (5.4 miles)
    • Sharon Regional Health System (5.8 miles)
    • Wound Center (5.9 miles)
    • UPMC Horizon - Shenango Valley (6.4 miles)
    • New Wilmington Family Medicine (8.1 miles)
    • Brookfield Family Medicine Center (10.6 miles)

    Transportation

    • U-Haul Neighborhood Dealer (9.8 miles)

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