Avalon Springs Place in Mercer, PA

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Avalon Springs Place in Mercer, PA

745 Greenville Road, Mercer, PA 16137

For more information about senior living options: (844) 490-3973

4.1 from 47 reviews
5 stars
33
4 stars
5
3 stars
0
2 stars
1
1 stars
8

Continuing Care Retirement Community (CCRC) Skilled Nursing Facility

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    Overall Review of Avalon Springs Place

    Pros

    • pro The staff at Avalon Springs are caring, attentive, and go above and beyond for residents.
    • pro The facility is clean, well kept, and free of the usual nursing home odor.
    • pro Avalon Springs is described as a fantastic place for recovery and rehabilitation.
    • pro The rooms are bright and clean, contributing to a welcoming atmosphere.
    • pro Residents are treated with dignity, love, and respect by the staff.
    • pro The meals are appealing and routinely described as delicious or appetizing.
    • pro The staff are friendly, respectful, and feel like a family to the residents.
    • pro Families and visitors would highly recommend Avalon Springs to others.
    • pro The care team includes nurses, aides, and therapy staff who provide personalized, compassionate care.
    • pro Many reviewers describe Avalon Springs as feeling like a home and a family.

    Cons

    • pro They described the care as mediocre at best by most employees, aside from a handful of aides.
    • pro They claimed nurses do not assist when staff is short, leaving residents waiting long periods for care.
    • pro They stated staff were rude and disrespectful, and Nurse Gail was racist.
    • pro They alleged some aides were mean to residents and lacked compassion.
    • pro They described management as horrible.
    • pro They claimed the facility overcharged, with charges about $6,000 more than quoted.
    • pro They reported safety issues, including a bed not secured that caused a fall and a skin tear.
    • pro They found garbage on the floor under a resident's bed and the bathroom was disgusting.
    • pro They noted that racial slurs and derogatory remarks were made in front of residents and visitors.
    • pro They stated they would never recommend Avalon Springs to anyone.

    Review

    Avalon Springs Place in Mercer, PA is best suited for families prioritizing a clean, welcoming environment with genuinely caring staff and a rehabilitative focus. The center consistently earns praise for its bright, tidy rooms and straightforward warmth from nurses, aides, and therapy teams. It shows up strongest for post-acute recovery and short-term rehab, where residents regain mobility and independence in a setting that feels like a home rather than a hospital. For families looking to maximize daily personal attention, meaningful activities, and a sense that a resident is known by name, Avalon Springs often delivers results that matter most in the here and now.

    Explicitly, those who may want to consider alternatives include households seeking ironclad price transparency and flawless billing practices. Several reviews recount surprises in charges, with multiple bills arriving after service periods, and some instability around what the final cost will be. Another red flag for some is management responsiveness; a subset of reviews describe the leadership climate as less than supportive or even cold, with concerns about inconsistent follow-through. For residents with complex medical or cognitive needs, or for families prioritizing unwavering, uniform care across all shifts, these concerns warrant caution and a careful comparison with other options that demonstrate steadier governance and clearer financial terms.

    The strongest positives - cleanliness, visible staff kindness, and a genuine culture of care - often offset the concern about occasional administrative or interpersonal lapses. Families repeatedly note a compassionate approach from nursing and therapy teams, plus reliable efforts in daily routines: rooms that stay tidy, meals that look appetizing, and therapy programs that push toward tangible gains. The environment is described as welcoming and personal, with activities and staff who seem invested in residents' well-being. In recovery scenarios, Avalon Springs frequently impresses with the quality of rehab services and the way staff members engage residents in meaningful ways, which can be the deciding factor for families weighing the balance between warmth and capability.

    Yet the cons demand serious consideration. Instances of overcrowding and inconsistent staffing impact perceived responsiveness; when demand spikes, some reviews report delays in care or moments when aides appear rushed rather than present. More troubling are accounts of serious care lapses, including infections linked to inadequate wound care, gaps in bathing and hygiene, and food-service missteps that fail to align with prescribed diets. A subset of residents and families allege disrespectful treatment and even racial insensitivity from certain staff, underscoring a climate issue that can undermine trust. Billing disputes and shifting charges compound the risk, leaving families unsettled about true monthly costs and what is included in basic care.

    For decision-makers, the path to clarity involves concrete steps before choosing Avalon Springs. Schedule multiple visits to observe live interactions across shifts, request to speak with the therapy team about rehabilitation plans, and ask to review a current, written care plan for the prospective resident. Demand a transparent cost breakdown with a formal agreement that itemizes services and any potential add-ons. Inquire about staffing ratios and turnover, and probe management responsiveness - how quickly concerns are addressed, how residents' voices are heard, and what escalation paths exist. Finally, compare with nearby facilities focusing on similar rehab targets and resident-centered culture to ensure the chosen option truly aligns with both medical needs and family expectations.

    Overall, Avalon Springs Place stands out as a clean, compassionate option with real strengths in post-acute recovery and daily living support. It earns trust through attentive staff, a home-like atmosphere, and rehab-oriented programming that can yield meaningful improvements. However, its appeal is tempered by notable concerns around management consistency, billing transparency, and occasional care gaps that have, in some cases, had serious consequences. The decisive takeaway is practical: for families who can verify clear pricing, insist on consistent staffing, and evaluate governance quality alongside care quality, Avalon Springs can be a strong fit. For those who prioritize flawless administration, deep, uniform oversight, and trouble-free budgeting, it may be wise to explore alternatives while keeping Avalon Springs as a potential option if those assurances can be documented at the time of admission.

    Features

    Housing

    • 100 resident community capacity 100 resident community capacity

    Types of Care

    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Avalon Springs Place in Mercer, PA is a skilled nursing facility that provides top-notch care and amenities for its residents. The community offers a range of services to cater to the needs of seniors, including 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers.

    At Avalon Springs Place, residents can enjoy a comfortable and convenient lifestyle with various amenities at their disposal. There is a beauty salon on-site where residents can pamper themselves, as well as a fully furnished dining room for restaurant-style dining experiences. The community operated transportation ensures that residents have easy access to nearby places such as doctors' appointments or local attractions.

    For entertainment and socialization, there are several recreational spaces available. Residents can relax in the gaming room or spend time in the small library. There is also a fitness room and wellness center for those who wish to maintain an active lifestyle. Outdoor enthusiasts can enjoy the garden and outdoor space.

    Additionally, Avalon Springs Place takes care of housekeeping services to ensure that the living environment remains clean and tidy for all residents. Move-in coordination services are also provided to make the transition into the community seamless.

    The community recognizes the importance of keeping connected with loved ones and offers Wi-Fi/high-speed internet for residents to stay in touch digitally. For individuals with special dietary restrictions, appropriate meal preparation and service is available along with diabetes diet options.

    Avalon Springs Place is conveniently located near various amenities such as parks, pharmacies, physicians, restaurants, and places of worship, allowing residents easy access to their essential needs.

    Overall, this assisted living community provides comprehensive care services along with numerous amenities to ensure a comfortable and fulfilling lifestyle for its residents in Mercer, PA.

    Nearby Places of Interest

    Physicians

    • Scott Morgan, MD (1 miles)
    • Family Medical Care of Lawrence Co. (9.7 miles)
    • UPMC Jameson Community Health Center: New Wilmington (9.7 miles)
    • Renewed Hope Behavioral Health (10.1 miles)
    • Cardiology Associates (10.1 miles)
    • AHN Family Healthcare Partners (10.1 miles)
    • Wallace C Gauntner MD (10.3 miles)

    Pharmacies

    • Rite Aid (1.4 miles)
    • Medicine Shoppe (1.8 miles)
    • Walmart Pharmacy (9 miles)
    • Rite Aid (9.7 miles)
    • PharMerica (10 miles)
    • Millennium Pharmacy Systems (10.2 miles)
    • RX Xpress Pharmacy (10.3 miles)

    Restaurants

    • Subway (1.4 miles)
    • J Hicks On The Square (1.6 miles)
    • Talbots Taproom Terrace (2.4 miles)
    • Burger King (3.7 miles)
    • Fox's Pizza Den (4.6 miles)
    • Yellow Creek Inn (5.9 miles)
    • Iron Bridge Inn (6.4 miles)

    Parks

    • Brandy Springs Park (1.9 miles)
    • Grove City Park (9.8 miles)
    • HMS Playground (10.4 miles)

    Places of Worship

    • Calvary Fellowship Chapel (3.1 miles)
    • Mercer Baptist Church (3.9 miles)
    • Fredonia United Methodist Church (4.9 miles)
    • Shenango Valley Baptist Church (7.7 miles)
    • New Virginia United Methodist Church (9 miles)
    • Beloved Disciple (9.8 miles)
    • Remnant Church Of God (10.4 miles)

    Transportation

    • Tina's Taxi and Delivery (7.9 miles)

    Hospitals

    • New Wilmington Family Medicine (9.9 miles)
    • Grove City Medical Center (10.2 miles)
    • United Community Hospital (10.3 miles)
    • University of Pittsburgh Physicians (10.4 miles)

    Cafes

    • Starbucks (10.3 miles)

    Frequently Asked Questions

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