Avalon Springs Place

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Pros

• The staff at Avalon Springs Nursing Center is described as fantastic, showing kindness and compassion towards residents and their families.
• Residents are treated with love and respect, making them feel like a part of the Avalon Springs family.
• The facility's environment has positively impacted the personality and outlook on life of its residents, as noted by a family member.
• Nurses take special care to get to know each resident personally, fostering meaningful relationships.
• Aides are considerate and treat residents as if they were their own loved ones.
• Families express happiness with the care their loved ones receive at Avalon Springs, emphasizing dignity in treatment during difficult times.

Cons

• The facility's communication regarding costs was misleading, resulting in an unexpected additional charge of $6,000.
• Staff did not adequately assist residents, often performing only the bare minimum of care.
• The food served was repetitive and did not meet dietary needs; residents were regularly given items that contradicted their dietary restrictions.
• There were multiple instances of poor hygiene and cleanliness in the facility, with garbage found under beds and bathrooms in unsatisfactory conditions.
• Residents faced long wait times for care due to staffing shortages, with nurses failing to assist when needed.
• The environment lacked respect and professionalism, with overheard derogatory remarks from some staff members.
• A resident experienced a fall due to inadequate safety measures, resulting in injury.
• Families reported their loved ones becoming depressed during their stay at the facility and needing to provide outside food for proper nutrition.

Review

Avalon Springs Nursing Center, located in Mercer, Pennsylvania, elicits a wide range of opinions among families who have entrusted their loved ones to the facility's care. Reviews vary significantly, with some praising the compassion and respect shown by staff, while others express serious concerns regarding the quality of care and transparency of costs associated with residency. This dichotomy underscores the complexities inherent in selecting a long-term care facility for vulnerable family members.

For some families, Avalon Springs has provided an environment that fosters dignity and kindness even during challenging times. One reviewer spoke positively about how their dying mother received compassionate care, which greatly eased their burden during her final days. The family highlighted that staff members took the initiative to consult with residents on how to improve services, emphasizing an overall commitment to resident well-being. Such experiences paint a picture of a nurturing atmosphere where residents are treated not just as patients but as valued individuals within a supportive community.

However, contrasting narratives emerge from families whose experiences at Avalon Springs were far from satisfactory. One family expressed frustration over unexpected financial charges amounting to $6,000 more than initially quoted for their bedridden father's stay. They detailed instances where advertised amenities—such as regular assistance out of bed—were not consistently delivered unless they actively intervened. The family's routine visits revealed gaps in safety protocols and inadequate attention given their father's needs, leading them to ultimately recommend against using this facility for those unable to advocate for themselves.

Additional reviews continued to unveil systemic issues within Avalon Springs' operations. Some reported inadequate dietary accommodations particularly distressing when specific diets were overlooked; one individual noted high-sodium foods served despite dietary restrictions essential for health management such as cardiac and diabetic considerations. Furthermore, lapses in hygiene standards were alarming enough that one family resorted to photographing neglectful conditions within their loved one's room. Details shared about subpar bathing schedules and unsanitary environments illustrate significant concerns that warrant serious attention from management.

Compounding these concerns are accusations regarding staff morale and professionalism within the facility itself. Reviews indicated a workplace atmosphere fraught with tension between supervisors and employees, which appeared to spill over into the treatment of residents. Instances of unprofessional conduct noted by visitors—including overheard derogatory remarks—paint a troubling portrait of culture within Avalon Springs that may negatively impact resident care.

In light of such diverse perspectives on care quality at Avalon Springs Nursing Center, it becomes evident that families should exercise thorough due diligence before making binding decisions regarding long-term eldercare placements. While some commendable traits exist within its walls—like moments of kindness from individual nurses or aides—the systemic issues raised could lead others into deeper distress if left unaddressed. As families grapple with these emotionally charged decisions, it's crucial they weigh both personal accounts and broader systemic patterns reflected in these reviews when choosing suitable care for their loved ones in need.

Physicians

• Scott Morgan, MD (1 miles)
• Family Medical Care of Lawrence Co. (9.7 miles)
• UPMC Jameson Community Health Center: New Wilmington (9.7 miles)
• Renewed Hope Behavioral Health (10.1 miles)
• Cardiology Associates (10.1 miles)
• AHN Family Healthcare Partners (10.1 miles)
• Wallace C Gauntner MD (10.3 miles)

Pharmacies

• Rite Aid (1.4 miles)
• Medicine Shoppe (1.8 miles)
• Walmart Pharmacy (9 miles)
• Rite Aid (9.7 miles)
• PharMerica (10 miles)
• Millennium Pharmacy Systems (10.2 miles)
• RX Xpress Pharmacy (10.3 miles)

Restaurants

• Subway (1.4 miles)
• J Hicks On The Square (1.6 miles)
• Talbots Taproom Terrace (2.4 miles)
• Burger King (3.7 miles)
• Fox's Pizza Den (4.6 miles)
• Yellow Creek Inn (5.9 miles)
• Iron Bridge Inn (6.4 miles)

Parks

• Brandy Springs Park (1.9 miles)
• Grove City Park (9.8 miles)
• HMS Playground (10.4 miles)

Places of Worship

• Calvary Fellowship Chapel (3.1 miles)
• Mercer Baptist Church (3.9 miles)
• Fredonia United Methodist Church (4.9 miles)
• Shenango Valley Baptist Church (7.7 miles)
• New Virginia United Methodist Church (9 miles)
• Beloved Disciple (9.8 miles)
• Remnant Church Of God (10.4 miles)

Transportation

• Tina's Taxi and Delivery (7.9 miles)

Hospitals

• New Wilmington Family Medicine (9.9 miles)
• Grove City Medical Center (10.2 miles)
• United Community Hospital (10.3 miles)
• University of Pittsburgh Physicians (10.4 miles)

Cafes

• Starbucks (10.3 miles)